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Fix cannot load the Device Driver Code 38

Each you connect time external devices like scanners, printers, and the likes to a Windows 10 computer, the device either pushes the drivers through the USB or any other port, or you are expected to install the drivers through external media. In both cases, the driver will be loaded into the system, allowing you to use the device. However, it doesn’t always go smoothly as you could encounter some errors like the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory ( Code 38 )”.

If you encounter such an error in the Device Manager, then this means that a previous version of the device driver is still in memory and that each time the device is used, that previous version is loaded into memory and then unloaded which triggers the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)” error. This kind of error occurs if the operating system loads the unwanted driver or if it fails to unload the driver.

It could be that there is an obsolete version of the driver that’s still installed in the system or it could also be that you need to update your USB drivers as they could be outdated or the problem could also be due to some third party program that is interfering with the installation. Whatever the cause is, here are some suggestions you can check out to resolve the problem.

Option 1 – Uninstall previously installed drivers and reinstall their latest working version from the manufacturer’s website

The first thing you can do is to uninstall the drivers that are currently installed on your computer and then reinstall their latest working versions from their official sites. This kind of error is commonly encountered while loading drivers for scanners and printers. This is due to the fact that their drivers and software come along with a package which is usually in external media like CD or DVD. So when you install the software package, there’s a possibility that a newer version has been launched by its manufacturer. When that happens, you have to uninstall the previously installed driver package and then download the drivers from the manufacturer’s website and install them.

Option 2 – Run the Hardware and Devices Troubleshooter

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.

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Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
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  • Then type “taskmgr” in the field and hit Enter to open the Task Manager.
  • After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
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Option 2 – Reinstall the Intel Driver and Support Assistant

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How to Fix Error 421

What is the Error 421?

Error 421 is a common SMTP (Simple Mail Transfer Protocol) Outlook error message. MS Outlook is one of the best and popular email applications widely used by PC Windows users for sending and receiving emails within and outside workplaces. It is most commonly used in offices by professionals for faster communication. This error may occur while sending and receiving emails on the server. The error 421 messages is displayed in either of the following formats:
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Solution

Restoro box imageError Causes

Some common causes for this critical Outlook error are:
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  • Slow internet connection
  • PST file corruption
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This is a critical Outlook error that should be resolved timely. If you delay, it may cause you a great deal of inconvenience. The error code 421 hampers your ability to access your email account, send and receive emails, add new contacts, view emails, calendar entries, and journals. In other words, it just brings your email activities to a standstill locking you out of the account.

Further Information and Manual Repair

To resolve this error code on your system, you don’t always have to hire a professional or call the network personnel to do the job. It may be a critical error but the good news is that it is quite easy to fix. Even if you don’t have technical expertise, you can still repair it. Here are some of the best methods to repair this issue on your system:

1. Change the Server Settings to its Maximum Limit

Try changing your server settings. Here set the inbound connections limit at the maximum limit.
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  • Once you open the MS Exchange Server Administrator utility, click the ‘Connections’ icon in the left side navigation pane. Now double click the internet mail service icon in the right side pane. As you click it, the Properties window will open.
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2. Download a PST Repair Tool

If the cause of the error is PST files corruption, then not only will you be locked out of your email account, you are also at risk of losing all the data stored in your email account. However, the best way to resolve the error and ensure full data recovery is to download a reliable PST repair tool. By running a PST repair tool on your system, you can resolve the error 421 right away. It recovers your data, repairs corrupt and damaged PST files.

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SoftwareUpdater Malware Removal Guide

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This software adds a Windows Task Scheduler in order to launch the program at various times, including system startup. The software has access to all installed applications on your PC and can install bundled products with unwanted malware. It is also commonly distributed in bundles with unwanted software. Several anti-virus programs have classified this software as malware and are therefore not recommended.

About Browser Hijackers

Browser hijacking means that a malicious code has control over and modified the settings of your internet browser, without your consent. They’re made to interfere with browser programs for several purposes. The idea is to force users to visit specific sites that are trying to increase their visitor traffic and produce higher ad revenue. It may appear harmless, but most of these sites are not legitimate and could present a severe threat to your online safety. Browser hijackers can even allow other malicious programs without your knowledge to further damage your computer.

How to determine if your web browser is hijacked

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Exactly how browser hijacker infects computers

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Browser Hijacker Malware – Removal

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How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

Malware can cause many different types of damage to PCs, networks, and data. Some malware is meant to restrict or prevent things that you want to do on your computer system. It may not permit you to download anything from the net or stop you from accessing some or all of the internet sites, especially the anti-virus websites. If you’re reading this now, you’ve perhaps recognized that a malware infection is a reason for your blocked internet traffic. So how to proceed if you need to install an anti-virus software like Safebytes? Even though this type of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

In Safe Mode, you can change Windows settings, un-install or install some software, and eliminate hard-to-delete viruses and malware. In the event, the virus is set to load immediately when PC boots, shifting into this particular mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen comes up; Or after normal Windows boot up, run MSCONFIG, check “Safe Boot” under Boot tab, and click Apply. As soon as you restart into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove viruses and malware without hindrance from another malicious application.

Switch to an alternate browser

Some malware only targets certain internet browsers. If this sounds like your situation, utilize another browser as it might circumvent the virus. The best solution to avoid this problem is to select a web browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Install and run anti-malware from your flash drive

To effectively remove the malware, you might want to approach the issue of running anti-virus software on the affected computer system from a different perspective. Adopt these measures to run the antivirus on the affected PC. 1) Download the anti-malware program on a virus-free PC. 2) Mount the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Pick a thumb drive as the place when the wizard asks you exactly where you want to install the program. Follow the on-screen instructions to complete the installation. 5) Disconnect the pen drive. You can now use this portable anti-malware on the infected computer. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Features of SafeBytes Anti-Malware

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SoftwareUpdater without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SoftwareUpdater

Files: C:Program FilesSoftware UpdaterSoftwareUpdater.exe C:Program FilesSoftware Updatersuscan.exe C:Program FilesSoftware Updater C:Program FilesSoftware Updater cpprest120_xp_1_4.dll C:Program FilesSoftware Updater cpuidsdk.dll C:Program FilesSoftware Updater DriversHQ.SDK.REST.Win32.dll C:Program FilesSoftware Updater msvcp120.dll
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A Steam gift card

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Pack of cable ties

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Compressed air duster

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New Headset

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New SSD drive

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Large mouse pad

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System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:
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  • Click on command prompt (admin)
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net stop vss net start vss
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Create System Image using PowerShell

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Use third-party imaging software

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Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.
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  • Inside run dialog type in Control Panel run dialog with control panel typed in
  • In the control panel double click on Programs and features control panel programs and features selected
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Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.
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  • After the tool has been successfully downloaded, double-click on the .diagcab file to open it
  • Click on Advanced and make sure that the box associated with Apply repair automatically is checked.
  • Click the Next button to proceed
  • Wait until the initial detection phase is complete, then click on Installing at the first prompt
  • Select the program that you’re encountering issues with (most likely Microsoft Office) and click Next once again
  • At the next screen, click on Yes, try to uninstall
  • Wait until the operation is complete, then restart your computer and re-install the Microsoft Office suite

Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.
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A Guide to Fixing Error 0x80004005

Error 0x80004005 - What is it?

Error 0x80004005 is a typical Outlook error. This error code occurs either when sending emails or receiving them. The error message may be displayed in either of the following formats:
‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’

Error Causes

There are several causes for the error 0x80004005 such as:
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  • Spyware
  • Viruses
  • Registry problems-Missing or corrupt registry keys
It is advisable to repair and resolve error 0x80004005 immediately as it may cause a great deal of inconvenience to you. This error may hamper your ability to receive and send emails from your Outlook account and lower your productivity too as you may be unable to communicate with your peers.

Further Information and Manual Repair

To fix error 0x80004005, you don’t have to wait for the network personnel or be a technical expert yourself. This may be a critical error but the good news is that it is easy to resolve. Here are some effective methods and quick fixes to resolve the error 0x80004005 instantly.

Method 1: Disable Script Blocking Feature in Norton Antivirus

After installing Norton Antivirus on your PC, if you start experiencing the Outlook error 0x80004005, then the best way to resolve it is to simply disable the script blocking feature. However, the downside of this is that by disabling this feature your PC will become vulnerable to viruses and malware.

Method 2: Disable the New-Mail Notification Feature in MS Outlook

If you don’t have Norton Antivirus downloaded on your PC, then try method 2. This method involves disabling the new-mail notification feature in MS Outlook. The error code 0x80004005 is often resolved by switching off this feature. Try it to see if it works. To disable the new-mail feature all you have to do is open your Outlook account and then go to the Tools menu, then go to Options and then select the ‘Preferences’ tab. After that click on the ‘Emails Options’ tab and then simply uncheck the check-box against ‘Display a notification message when new mail arrives’. To confirm changes press OK.

Method 3: Scan for Viruses

The error 0x80004005 may also be triggered due to viral infection or spyware. Such malicious software enters your PC through phishing emails and while downloading files and attachments. You may not be aware of this but your PC may be infected by viruses. It is important you remove them immediately as they can expose you to serious risks including privacy issues, identity thefts, data breaches, and more.
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How to Fix Windows 10 Error 0x80004002

Error Code 0x80004002 - What is it?

Error Code 0x80004002 is a Windows-based error code that affects Windows 10 and previous operating systems, including Windows XP, Vista, Windows 7, and Windows 8. In most instances, the message box that shows Error Code 0x80004002 pops up as you attempt to install new software or programs on your machine.

Common symptoms include:

  • Problems running programs that once worked
  • Slow response time of your computer to commands entered with the keyboard or mouse
  • Trouble shutting down or starting up your machine
  • Error message regarding your registry, updates, or response time.

There are a number of different solutions that you can use to attempt to resolve Error Code 0x80004002. Because there are multiple causes to the issue, some of the methods used to successfully address the problems at hand are fairly simple, while others require advanced knowledge or abilities to complete. If the methods below are not successful in the resolution of the issue or if you aren’t confident in your skills to implement these methods, contact a qualified Windows repair technician to assist you. Once this error message is not rectified, you could be exposing your computer to other error messages, including error code 0x80240020.

Solution

Restoro box image

Error Causes

There are many different issues that can contribute to the appearance of Error Code 0x80004002. The most common causes for this particular error message include:

  • Errors in registry files
  • Missing system files that have accidentally been associated with other programs and deleted
  • Viruses or malware that cause corruption in program or system files
  • Installations that have failed to complete fully

Further Information and Manual Repair

Due to the number of causes that can contribute to Error Code 0x80004002, there are a number of methods that you can use to attempt to resolve the issues behind the error. While some of these methods are fairly easy to implement, others may require you to use programs like registry cleaners and driver installation wizards, so if you are not comfortable using these kinds of software, contact a certified Windows repair technician to assist you.

Here are the top ways that you can attempt to address Error Code 0x80004002:

Method One:  Run Your Windows Registry Cleaner

Many different registry cleaning tools exist on the Internet, but not all of these are provided by trustworthy sources. Rather than trusting a file from an unknown publisher, you can use the registry cleaning program included in your Windows software package.

Run this tool to complete a scan of your files, discovering which ones may need to be repaired. In most cases, the registry cleaner itself can repair the necessary files and resolve the error.

It is always a good idea to restart your computer after you have run the registry cleaning tool to ensure that your machine can accurately assess the newly repaired files.

Method Two:  Update Your Drivers and Software

In some cases, Error Code 0x80004002 arises when drivers are out of date. If you believe that this is the case, you can check on the status of your various drivers by going into the settings for your operating system and selecting the “Update Drivers” option.

You can also check your system for any necessary updates to your Windows software, which may serve to address the error code.

After you have checked and installed any necessary drivers, make sure to restart your computer to fully apply any changes that the installation process has introduced.

Method Three:  Reinstall Your Windows Software

In some cases, the best way to address the missing or corrupt files that can cause Error Code 0x80004002 is to simply reinstall your copy of Windows. Always make sure to back up your files before reinstalling your software.

Method Four:  Run Your Virus Scan Software

Because Error Code 0x80004002 can also be caused by malware or a virus, you can run your virus scan software to detect and resolve the problem. After doing so, run the registry repair tool to fix any affected files and restart your computer.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Fix Windows Updates and MS Store, 0x80240438
If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”
To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

  • Start by tapping the Win + R key combination to open the Run utility.
  • Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
  • Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:
“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”
If you enable this policy setting, you can configure one of the following notification options:
  • 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
  • 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
  • Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
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