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How to place different wallpapers on 2 screens

Two monitor systems are not such a rarity like they were just a couple of years ago. More and more people are finding out the benefits of having 2 screens instead of one no matter if you play games or do serious work. So how technology has moved forward and new norms so have Windows and we can now set different wallpapers to different screens very easy, a task which was very difficult in the past.

  1. Go to the Personalization option in the Control Panel.
  2. Right-click on your home screen and select the Personalize option from the menu.
  3. In the new window, you can browse for images you wish to set as wallpaper on both of your monitors. This way, the images would be preloaded in the “Choose your picture” option.
  4. Right-click on the image. Doing this will open a new menu that will allow you to set wallpapers for each screen. There is also another option called “Choose a fit” which gives you the option to select the fit of the wallpaper.
  5. Choose one wallpaper for “monitor 1” and a different wallpaper for “monitor 2.” You will now see your dual-screen setup customized with two different wallpapers.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The applications that we are recommending are RESTORO & DRIVERFIX.
RESTORO is a one-click solution that will take care of your whole system.  This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system.
DRIVERFIX is the ultimate solution for all of your driver's needs. It fully automates the process of keeping drivers up to date and keeping free from bad and corrupt drivers. With its lightning fast scans and hudge library it is only one click solution for all Windows PC driver needs.
Visit our RESTORO or DRIVERFIX Download pages to inform yourself about all the benefits of this software and get a free trial copy of it.
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RESTORO

One-click automated PC repair solution
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With RESTORO you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
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RESTORO is compatible with all versions of Microsoft Windows including Windows 11

DRIVERFIX

One-click automated PC driver solution
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With DRIVERFIX you can easily
Keep drivers updated
Remove bad drivers
Solve driver issues
Speed up PC
Optimize PC
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DRIVERFIX is compatible with all versions of Microsoft Windows including Windows 11

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CHKDSK cannot open volume for direct access
One of the most useful built-in tools in Windows 10 is the Check Disk or CHKDSK utility. It is the one that maintains the integrity of the disk that’s connected to a computer which can be launched using the GUI or graphical user interface and using the command line. There are a lot of things that warrant the running of this built-in utility and one of these things is the readability of the disk. Recently, a number of users reported that they encountered an error when they tried to run the CHKDSK utility – the error states, “Cannot open volume for direct access”. This kind of error in CHKDSK appears each time the command line is launched according to the affected users. As per the users who encountered this issue, they receive the following error messages when they tried running a ChkDsk command:
“C:WINDOWSsystem32>chkdsk /f g: Cannot open volume for direct access. C:WINDOWSsystem32>chkdsk /f f: The type of the file system is NTFS. Volume label is 0529357401.”
To fix the “Cannot open volume for direct user access” error, here are some suggestions that might help. Follow them carefully.

Option 1 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.
  • Open an elevated Command Prompt and enter this command: chkdsk /x /f /r
  • After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
  • Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 2 – Try to run the Primary Hard Disk Self Test

The next thing you can do to fix the problem is to run the Primary Hard Disk Self Test by following the steps below.
  • You need to boot your computer into the BIOS first.
  • After that, go to the Diagnostics tab and select the “Primary Hard Disk Self Test” option. Note that it may be different depending on the motherboard with different manufacturers but they should imply the same thing.
  • Now, wait until the test is completed, and then boot your computer normally.

Option 3 – Try to check the hard drive’s health

The next thing you can do to resolve the issue is to check the health of your hard drive using the WMIC utility in the Windows Command Prompt. This utility will check if your hard drive has any problems which resulted in the “Cannot open volume for direct user access” error.

Option 4 – Try to disable various restrictions on your hard drive

You might also want to disable the various restrictions on your hard drive since it is possible that it is encrypted or restricted which explains why you are unable to perform any operations in it and throws the “Cannot open volume for direct user access” error instead. For instance, if you have BitLocker, you can try to disable it and see if it fixes the error or not.

Option 5 – Try to uninstall or disable the Drive Locking feature on your hard drive

You could also look for any Drive Locking feature on your hard drive that tricks disk changes as it might be the root cause of the problem. Thus, if you find one, you need to either uninstall or disable it and then execute a check disk command to resolve the problem.

Option 6 – Try to disable the application service

Disabling the application service can also help you fix the problem. How? Refer to these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Services Manager.
  • Next, scroll down among the list of services and look for the service related to the security software or disk checker software.
  • Once you find it, right-click on that service and select Properties.
  • After that, change its Startup type to Disabled and click on the OK and Apply buttons to save the changes made.
  • Now restart your computer and don’t forget to enable the service back once the disk check is completed.

Option 7 – Try to use Repair Volume via Windows PowerShell

You could also try to use the Repair Volume using Windows PowerShell. All you have to do is open PowerShell as admin and type the “repair-volume -drive letter <DRIVE LETTER>” command and then tap Enter to run Repair Volume. This should resolve the error.
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How to Quickly Fix MSI.chm Error
MSI.chm error is a common Windows Error code that occurs when the Windows OS becomes overloaded with invalid system references.

Solution

Restoro box imageError Causes

The MSI.chm error is normally triggered by the following causes:
  • Poor PC maintenance

You may experience the MSI.chm error if you don’t pay attention to its maintenance. This usually happens when you don’t run antivirus software or update programs and drivers frequently.
  • Registry files get corrupt and damaged

This error may also occur when the registry files of your PC get corrupt and damaged. This normally happens due to continuous writing, editing and deleting of information from your PCs registry over time as programs are installed, modified and deleted. Other causes include: malware and system conflicts.

Further Information and Manual Repair

When you come across the MSI.chm error on your PC, it is advisable to repair it immediately without any delays. If you procrastinate in repairing this error, your PC is likely to be exposed to risks like:
  • Slow PC performance
  • System failure and crashes
Nonetheless, to resolve this error you don’t have to get the assistance of an IT professional. The MSI.chm is easy to repair and you can resolve it in no time even if you aren’t technically adept. Here are some of the best ways to repair the MSI.chm error on your PC successfully in the shortest time:-

Cause: Corrupt and Damaged Registry Files

Quick Fix: If you think the MSI.chm Windows error on your system is related to Windows registry issues, then the best way to resolve this error is to download and install a Registry cleaner tool.  A word of advice here is to always download such tools from a reliable and a trusted website. Once you download the Restoro, run it on your PC to scan for errors. The scanning will usually take a couple of minutes. So, it is advisable to be patient. After the scanning is complete, you will see a detailed scanning report highlighting the registry errors on your PC. Now to resolve the MSI.chm error that has occurred on your PC due to registry issues, click on the ‘Repair’ button to fix the error. Once the repairing process is complete, restart your PC. Restoro helps you not only fix the MSI.chm error but it also helps improve the speed of your PC, and protects it from failure and crashes.

Cause: Poor PC Maintenance

Quick Fix: If the cause of the MSI.chm error is poor PC maintenance, then the best way to resolve the error is to update the drivers. You can do this by installing the latest drivers for the devices that you think are now old and need to be updated. Here’s what you need to do: First find which devices don’t have drivers installed. For this go to the start menu and then click on the Control Panel. Now open the Device Manager. The Device Manager will list down all the devices that don’t have drivers installed with yellow exclamation point icons next to the device name. As for the updates, the general rule of thumb if the driver does not support the program you are trying to run, then this means that you probably need to update the driver to ensure compatibility. For example your video card driver does not support a newly launched game, then you definitely need a driver update to play the game on your PC. To install or update drivers on your PC, you can either get CDs from the market or you can download updated versions of the drivers from the main manufacturer’s website for free. You can also use automated solution for all of your driver issues: driverfix boxSo, next time when you or your friends encounter this problem, try these quick fixes to repair the error without any hassle.
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Fix WIFI not asking for password
Windows has tendencies to remember WIFI passwords so it can reconnect automatically to them. But from time to time we change passwords and Windows does not let us change it since he has network remembered. In this case, we will not be able to connect to the internet. In this helpful guide, we will let you know which steps you will need to take in order to solve this issue and to be able to connect to the internet again.
  1. Restart Modem

    First thing first, restart your modem. Windows might see it as a new network and offer you to type in the password for it.
  2. Update driver

    Sometimes the issue could be due to driver problems, open device manager and update WIFI driver or reinstall it.
  3. Reset WIFI password

    Press ⊞ Windows + R type “Control” > hit Enter. Now click Network and Internet > Network and Sharing Center > Change adapter settings. Right-click on the connected Wifi and select Status. Click Wireless Properties, change the password from the Network security key section, and then click OK to reset your WiFi password.
  4. Forget the network

    Click on Start > Settings > Network & Internet > Wi-Fi. Click the Manage known networks link Select the network you are looking for Select Forget.
  5. Delete your WIFI profile

    Press ⊞ Windows + X to open the secret menu and click on Command prompt (admin) In command prompt windows type: netsh wlan show profile netsh wlan delete profile name=<profile name> Reboot
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Different types of computer viruses
Computer viruses are malicious applications that have the ability to self replicate and spread over the system and various devices, just like viruses in organisms. We all know that computer viruses are bad and that you should avoid them however you can. So in this spirit, we are taking a deeper dive into what kind of viruses exist and how they function.

viruses types1. File-infecting Virus

A virus that attached itself to an executable program. It is also called a parasitic virus which typically infects files with .exe or .com extensions. Some file infectors can overwrite host files and others can damage your hard drive’s formatting.

2. Macro Virus

This type of virus is commonly found in programs such as Microsoft Word or Excel. These viruses are usually stored as part of a document and can spread when the files are transmitted to other computers, often through email attachments.

3. Browser Hijacker

This virus targets and alters your browser setting. It is often called a browser redirect virus because it redirects your browser to other malicious websites that you don’t have any intention of visiting. This virus can pose other threats such as changing the default home page of your browser.

4. Web Scripting Virus

A very sneaky virus that targets popular websites. What this virus does is overwrite code on a website and insert links that can install malicious software on your device. Web scripting viruses can steal your cookies and use the information to post on your behalf on the infected website.

5. Boot Sector Virus

These viruses are once common back when computers are booted from floppy disks. Today, these viruses are found distributed in forms of physical media such as external hard drives or USB. If the computer is infected with a boot sector virus, it automatically loads into the memory enabling control of your computer.

6. Polymorphic Virus

This virus has the capability to evade anti-virus programs since it can change codes every time an infected file is performed.

7. Resident Virus

A resident virus stores itself on your computer’s memory which allows it to infect files on your computer. This virus can interfere with your operating system leading to file and program corruption.

8. Multipartite Virus

A type of virus that is very infectious and can easily spread on your computer system. It can infect multiple parts of a system including memory, files, and boot sector which makes it difficult to contain.
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MS releases ISO for Windows 10 build 21354
On April 7th Microsoft has released Windows build 21354 for their flagship OS and updates are rolling. Alongside the new update builds Microsoft has decided to create and release Windows 21354 build as an installable ISO image for anyone who wishes to do a clean installation of Windows without the need to update it after the installation. We have not seen this move by Microsoft in a long time and honestly, we are welcoming it, it is always great to have updated ISO Windows build than to install the old version and sit through an hour or more of updates. If you are interested in getting this ISO image and you are part of the insider program you can download it from here. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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What to do if the Windows Wireless Service in Windows 10 is not running
When experiencing internet connection problems, most users run the built-in troubleshooter to fix the problem. However, you might come across another problem when instead of fixing the problem, the troubleshooter throws up an error message saying, “The Windows Wireless Service is not running on this computer”. After displaying this error message, the troubleshooter would exit. Usually, this kind of error indicates that Windows has failed to initialize the wireless service so it can start searching for broadcast signals and try to connect to them. So in this post, we have prepared some workarounds that might help you resolve the issue.

Option 1 – Try to check the WLAN Status

You have to make sure that the wireless service is enabled in your computer before you proceed to the other troubleshooting options below as this error could occur for a simple reason as the wireless capability is turned off from your PC either on some built-in settings or physically. This is why you need to make sure that Wireless is enabled. And if it turns out that it is disabled, you need to turn it back on and then reconnect to the wireless network again. You should now be able to connect to the internet without any issue.

Option 2 – Try to check the WLAN AutoConfig Service

The WLAN AutoConfig service is the one that provides the logic and functionality required to discover, connect and configure wireless networks with your PC. Aside from that, it also contains the module that allows your PC to be discoverable to other systems on a network. Thus, you need to verify if the WLAN AutoConfig service is on or not.
  • Tap the Win + R keys to open the Run dialog box.
  • And in the field, type in “services.msc” and hit Enter to open Services.
  • After opening the Services window, look for the entry named “WLAN AutoConfig” and then right-click on it and select Properties from the context menu.
  • Next, click on the Start button to turn on the service and then set the startup type as “Automatic”.
  • Then try to connect to your Wireless network again and check if the issue has been resolved.

Option 3 – Try to reset the Network Configurations

Resetting the Network Configurations can also help you in fixing the Windows Wireless service as the network settings often get disrupted or corrupted in a variety of different cases every now and then. Note that this module will reset all the network settings stored on your computer.
  • Tap the Win + S keys to open Search and then type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
netsh winsock reset
  • The command given will reset the Winsock data. Once it is executed, restart your PC for the changes to take effect and then check if the internet connection is now fine.
Note: Do make sure that the WiFi drivers are up to date. To do that, follow these steps:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Perform System Restore

Recently, a lot of issues have resurfaced after users installed the latest Windows update. So the wireless service issue might also be related to it. To fix the problem, you can perform System Restore to roll back your Windows to the last time when it was working just fine. It automatically creates backups in time whenever you install a new update or periodically. Follow the steps below to perform System Restore.
  • Tap the Win + S keys to open Search and then type in “restore” in the field and select the topmost result.
  • Once you’ve opened the restore settings, click on System Restore located at the beginning of the window under the System Protection tab.
  • After that, a wizard will appear that will guide you through all the steps needed to restore the system. You can choose either the recommended restore point or a different one.
  • After you select the restore point, click Next to proceed to the next on-screen instructions.
  • Then select the restore point where the Windows Update was installed on your computer. If you have more than one restore point, you can just select the latest restore point and check the functionality from there. If it doesn’t work, you can just try another restore point.
  • Another prompt will appear and will ask you to confirm your actions. Click OK and wait for the system to be restored. Once it’s done, check if the problem’s now fixed.
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A Quick Guide to Repair User32.dll Error Code

User32.dll Error Code - What is it?

User32.dll is a Dynamic Link Library file. Windows stores instructions for graphical elements such as dialog boxes and Windows in this file. This file is a crucial file, necessary to run Windows operations. If this file is damaged, deleted, or removed from the system you may not be able to run the programs on your system that use and share the User32.dll file thereby causing you inconvenience. The User32.dll file error is displayed in the following format:

“This application has failed to start because USER32.dll was not found. Reinstalling the application may fix this problem.”

Or

“[Program] illegal system DLL relocation”

Program here refers to the name of a program that caused the User32.dll error message.

Solution

Restoro box imageError Causes

User32.dll errors are triggered by the following reasons:
  • Missing and damaged .dll files
  • Viral infection
  • Registry corruption
User32.dll error is also referred to as C0000135 blue screen of death error. When the User32.dll error occurs it not only locks you out of your desired program but also turns your computer screen blue. If the error is not repaired timely it may expose your PC to serious threats such as abrupt system shutdowns, system failure, and crash.

Further Information and Manual Repair

To resolve the User32.dll error on your PC, try the following solutions:

1. Reinstall Programs Causing User32.dll errors

Sometimes User32.dll error may occur due to missing DLL files.  This happens when you delete a program from your PC and accidentally the DLL file also gets deleted which is shared by other programs on your system. Therefore to resolve this first find out what programs on your system use User32.dll to load and run on your system. To do this use the Tasklist command-line tool. It displays the names of all the programs that currently use the User32.dll file. After this, reinstall the programs that use User32.dll files on your system. This will hopefully resolve the error.

2. Install and Run Restoro

If it doesn’t, then this probably means that the damage is deep-rooted. It is related to the damaged DLL files, registry corruption, or viral infection. To resolve all of these causes in one go, it is best to download Restoro instead of downloading 3 different software to resolve each cause for the error separately. This is basically an advanced, innovative, and multi-functional PC repair tool embedded with multiple powerful utilities including a registry cleaner, and a system optimizer. It is a one-stop solution for all your PC-related problems including the User32.dll error. The registry cleaner wipes the clutter and obsolete files damaging the hard disk and simultaneously repairs the DLL files and the registry. The antivirus feature removes all the viruses on your system while the system stability utility boosts the PC speed significantly. It is safe, user-friendly, and compatible with all Windows versions including Windows Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Total System Care to resolve the User32.dll error right away.
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How to Fix Error 0x800CCC90

Error 0x800CCC90 - What is it?

Error 0x800CCC90 is a typical Outlook error. This error indicates that Outlook has failed to connect to the mail server that handles and manages the incoming and outgoing emails. The error message is displayed in the following format:

“There was a problem logging onto your mail server. Your User Name was rejected.”

This error limits your ability to send and receive emails on Outlook. If you largely communicate at the workplace using your Outlook account, this error may slow down your work productivity and performance dramatically. Therefore it is advisable to fix it immediately.

Solution

Restoro box imageError Causes

The error 0x800CCC90 is triggered several reasons including but not limited to:
  • Authentication issues
  • Failure of POP 3 Server
  • PST File Corruption
  • Registry issues- Invalid Entries
  • Viral infection

Further Information and Manual Repair

To resolve error 0x800CCC90, try the methods given below:

Method 1 - Adjust the Authentication Settings

To resolve the error 0x800CCC90, adjust the authentication settings. Here’s what you need to do:
  • First, go to the ‘Tools’ tab and select the ‘Accounts’ option.
  • Once you select the account option, an internet accounts box will appear on the computer screen.
  • Simply double click on the account property box after that go to the server tab and click on it.
  • Check the box that says ‘My Server Requires Authentication’.
  • Click on apply to accept changes tab to save changes and close the window.
  • To activate changes made, restart Outlook and then try sending emails again.

Method 2 - Download a PST Repair Tool

If the error is triggered by PST file corruption, then the best way to resolve it is to download the PST repair tool. Download the PST repair tool from a trusted website. Run it on your system to fix PST file issues and resolve error 0x800CCC90.

Method 3 - Scan for Viruses

Another way to resolve this error is to scan for viruses. Viruses usually enter computer systems through phishing emails or while downloading attachments. You may not know this but viruses may be affecting your PC. Due to viruses, errors like error 0x800CCC90 can also be triggered. Therefore install an antivirus to scan and remove errors on your PC.

Method 4 - Clean the Registry and Remove Invalid Entries

Due to poor PC maintenance, misconfigured and invalid registry entries may be stored in the registry. Such entries may lead to Outlook errors too. Thus to resolve you must clean the registry and remove these entries right away. Download a registry cleaner to fix the error. Whether the error is triggered by viral infection or registry issues, it is recommended you download only Restoro. This is the one-stop solution to resolve all PC related errors. This software is deployed with 6 scanners including a registry cleaner, an antivirus, and a system optimizer. It is user-friendly and has simple navigation. It is compatible with all Windows versions. In just a few clicks this software resolves practically all types of PC-related errors including error 0x800CCC90. Click here to download Restoro today!
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Domain Users Sign in using Biometrics
The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry path:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • And then set the name of the newly created DWORD as “Domain Accounts”.
  • Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
  • Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to the following setting:
Computer Configuration > Administrative Templates > Windows Components > Biometrics
  • Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
    • Allow the use of Biometrics.
    • Allow users to log on using Biometrics.
    • Allow domain users to log on using biometrics.
  • Now exit the Group Policy Editor and restart your computer to apply the changes made properly.
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Purchased Adobe CC applications show as trial
Buying a product and then finding out that is not working is one of the most annoying and disappointing things that a consumer can experience. It is no secret that Adobe software and services online can malfunction or detect somewhat false information and behave accordingly placing buyers in an awkward position. Adobe no matter how huge and great can also still sometimes has software that can misbehave in this way and sometimes downloading their suite and buying it after can not be 100% registered and even after the money is transferred and purchase has been completed you can still have a trial status for your adobe cloud applications. In this guide, we will address this issue and see how we can fix it so you can get back to your creative work in no time. Follow this guide as it is presented step by step.
  1. Wait an hour

    No, seriously, wait an hour. Sometimes transaction and registration of transaction along with activation can take up to one hour of time. If you just made a purchase and you are still under trial in the launcher, give it a little time to detect the purchase and adjust accordingly.
  2. Check to see if your subscription is active

    Sign in to https://account.adobe.com/plans. If you have more than one account, make sure you sign in with the proper one. Under My plans, select Manage plan. In the Plan Information section, check to make sure that your subscription is active. If it’s expired, it's likely why you’re seeing messaging that indicates you are in trial mode or that your trial has expired. If your subscription is showing as active, then an out-of-date payment method may be the issue. To see if your payment information is current, in the Plan information section, select Manage payment. If your payment method isn’t current, update your credit card information in the pop-up window and select Save. Your new payment method will take effect in the next billing cycle.
  3. Sing out and then sign back in

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Select the Account icon in the upper right, and then select Sign out. In the confirmation dialog box, select Sign Out. The Creative Cloud apps and services associated with your account are deactivated on the computer. Sign in again to your Adobe account. Launch any Creative Cloud app included in your membership, such as Photoshop or Illustrator. If prompted, sign-in on the next screen.
  4. Update creative cloud applications

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Depending on your version of the Creative Cloud desktop app, do one of the following: On the Help menu, select Check for updates. or
    Select the three vertical dots icon in the upper-right corner of the app. Choose Check for App Updates from the menu. If you aren’t using the latest version of your Creative Cloud app, an update prompt appears next to it on the apps list. Select Update.
  5. Remove entries in the HOSTS file

    If the previous solutions do not work, your computer could have trouble connecting to Adobe's activation servers. This could be because of an incorrectly configured Operating System hosts file (Operating system hosts files map host names to IP addresses). To solve this issue, try removing Adobe-related entries from the hosts file. You can remove the Adobe-related entries from the hosts file in two ways: Automatically repair the hosts file using the Limited Access Repair tool: Repair the hosts file using the Limited Access Repair tool. With this method, you do not have to manually edit the hosts file -- the tool automatically repairs the file. Reset the hosts file manually: If the issue is not fixed even after you run the Limited Access Repair tool, reset the hosts file manually: To reset the hosts file on Windows, do the following: Navigate to C:\WINDOWS\System32\drivers\etc. Open the hosts file with a text editor such as Notepad. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. The updated hosts file should not have any Adobe-related entries. Move the file from desktop to the original location: C:\WINDOWS\System32\drivers\etc. When moving the file, select the Replace option. To reset the hosts file on macOS, do the following: To find the hosts file, open Finder and then choose to Go > Go to Folder. In the box, type the following location and then press Return: /private/etc/hosts If you are unable to locate the file, it means that the hosts file is hidden. Type the following command in terminal to unhide the file, and then repeat Step 1. chflags nohidden /etc/hosts Open the hosts file using a text editor such as Text Edit. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. Move the file from the desktop to the original location: /private/etc/hosts. When moving the file, select the Replace option.
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