Your account has been disabled error

If you are trying to log into your user account on your Windows 10 computer but encountered an error message instead that says, “Your account has been disabled, Please see your system administrator”, read on as this post will guide you on how you can fix this problem.

In this kind of scenario, you won’t be able to access your data unless you have access to the administrator account. This problem could be caused by several problems. It is possible that malware has infected your computer and has changed some settings in your computer, especially if your system has been under a malware attack not too long ago. The malware could’ve changed the “Account is disabled” option.

The only thing you can do to resolve this kind of problem is to log into your computer using another administrator account and then change the setting. However, if you don’t have a second administrator account, you can just enable the built-in hidden administrator account on your computer. You shouldn’t have any problem enabling the hidden administrator account as it is quite easy when you can log into your account. And in this post, you will be guided on how you can enable the hidden administrator account using the Registry Editor to fix the “Your account has been disabled, Please see your system administrator” error.

To get started, follow the instructions given below.

  1. First, you need to start your computer and ensure that you are on the error screen. From there, you will see the Power options located on the right-hand side.
  2. Click on the Power options and tap and hold the Shift key and then select Restart.
  3. After that, the Advanced Boot Options will appear and from there select Troubleshoot > Command Prompt.
  4. Next, you have to select your user account and enter the user account’s password to open Command Prompt.
  5. After opening Command Prompt, open your screen and type “Regedit” and then tap Enter on your keyboard.
  6. Now select the HKEY_LOCAL_MACHINE in the Registry Editor and go to File > Load Hive.
  7. Afterward, you have to open the Windows installation drive and go to the location – WindowsSystem32Config
  8. From there, you should find a file named “SAM” – select this file and click the Open button.
  9. Next, you have to enter a key name. You can just input whatever you prefer.
  10. Once done, navigate to this path: HKEY_LOCAL_MACHINEkey_nameSAMDomainsAccountUsers
  11. From this path, you will see a key named “000001F4” – select this key and double click on the “F” entry that you can find on the right-hand side of the screen.
  12. After that, look for the value data line labeled “0038” which should show 11 in the first column. You have to replace it with 10.
  13. Once done, click on the OK button and close the Registry Editor and the Command Prompt to restart your computer.
  14. Now once your computer has restarted, sign in to the Administrator account and open the Computer Management window. You can just search for it using the search bar in the Taskbar.
  15. After you open Computer Management, go to Local Users and Groups > Users – where you can find all the user accounts. Look for your deleted user account and right-click on it and select Properties and then unmark the checkbox that says “Account is disabled”. This should fix the problem.

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Method One: Creating a new local account

Create a new local account on the computer, and allow administrator privileges on it. Next, move all of your documents and personal files to the new account. Delete the old account (you will no longer be using this) and switch over to the new one. After switching to the new local account, add the Microsoft account to it.

Method Two: Delete user ID, Store cache from the registry

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  • NOTE: this is just an example. The keys will be in a similar format but will not look exactly like this.
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About Potentially Unwanted Applications

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Exactly how do unwanted programs look like?

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What To Do If You Cannot Download Safebytes Anti-Malware?

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Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365
Files: File $APPDATACheckRun22find.exe. File $APPDATADesk 365accelerate. File $APPDATADesk 365desk_bkg_list.xml. File $APPDATADesk 365desk_list.xml. File $APPDATADesk 365desk_settings.ini. File $APPDATADesk 365firstrun. File $APPDATADesk 365process_mgr.xml. File $APPDATADesk 365promote.xml. File $APPDATAeDownloadfindhpnt_v2.exe. File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk. File $COMMONPROGRAMSDesk 365Desk 365.lnk. File $COMMONPROGRAMSDesk 365eUninstall.lnk. File $DESKTOPfind.lnk. File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx. File $LOCALSETTINGSTempV9Zip_003Desk365.exe. File $PROGRAMFILESDesk 365desk_bkg_list.xml. File $PROGRAMFILESDesk 365desk_list.xml. File $PROGRAMFILESDesk 365desk_settings.ini. File $PROGRAMFILESDesk 365desk365.exe. File $PROGRAMFILESDesk 365deskSvc.exe. File $PROGRAMFILESDesk 365ebase.dll. File $PROGRAMFILESDesk 365edeskcmn.dll. File $PROGRAMFILESDesk 365eDhelper.exe. File $PROGRAMFILESDesk 365eDhelper64.exe. File $PROGRAMFILESDesk 365edis.dll. File $PROGRAMFILESDesk 365edis64.dll. File $PROGRAMFILESDesk 365ElexDbg.dll. File $PROGRAMFILESDesk 365eUninstall.exe. File $PROGRAMFILESDesk 365libpng.dll. File $PROGRAMFILESDesk 365main. File $PROGRAMFILESDesk 365ouilibnl.dll. File $PROGRAMFILESDesk 365process_mgr.xml. File $PROGRAMFILESDesk 365promote.xml. File $PROGRAMFILESDesk 365recent.xml. File $PROGRAMFILESDesk 365sqlite3.dll. File $PROGRAMFILESDesk 365svc.conf. File $PROGRAMFILESDesk 365TrayDownloader.exe. File $PROGRAMFILESDesk 365zlib1.dll. File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml. File $SENDTODesk 365.lnk. Directory $APPDATADesk 365. Directory $APPDATAeDownload. Directory $COMMONPROGRAMFILES7. Directory $COMMONPROGRAMSDesk 365. Directory $LOCALSETTINGSTempDesk365. Directory $LOCALSETTINGSTempV9Zip_003. Directory $PROGRAMFILESDesk 365. Registry: Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication. Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE. Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key lnkguard at HKEY_CURRENT_USERSoftware. Key V9 at HKEY_LOCAL_MACHINESOFTWARE.
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