If you are trying to log into your user account on your Windows 10 computer but encountered an error message instead that says, “Your account has been disabled, Please see your system administrator”, read on as this post will guide you on how you can fix this problem.
In this kind of scenario, you won’t be able to access your data unless you have access to the administrator account. This problem could be caused by several problems. It is possible that malware has infected your computer and has changed some settings in your computer, especially if your system has been under a malware attack not too long ago. The malware could’ve changed the “Account is disabled” option.
The only thing you can do to resolve this kind of problem is to log into your computer using another administrator account and then change the setting. However, if you don’t have a second administrator account, you can just enable the built-in hidden administrator account on your computer. You shouldn’t have any problem enabling the hidden administrator account as it is quite easy when you can log into your account. And in this post, you will be guided on how you can enable the hidden administrator account using the Registry Editor to fix the “Your account has been disabled, Please see your system administrator” error.
To get started, follow the instructions given below.
First, you need to start your computer and ensure that you are on the error screen. From there, you will see the Power options located on the right-hand side.
Click on the Power options and tap and hold the Shift key and then select Restart.
After that, the Advanced Boot Options will appear and from there select Troubleshoot > Command Prompt.
Next, you have to select your user account and enter the user account’s password to open Command Prompt.
After opening Command Prompt, open your screen and type “Regedit” and then tap Enter on your keyboard.
Now select the HKEY_LOCAL_MACHINE in the Registry Editor and go to File > Load Hive.
Afterward, you have to open the Windows installation drive and go to the location – WindowsSystem32Config
From there, you should find a file named “SAM” – select this file and click the Open button.
Next, you have to enter a key name. You can just input whatever you prefer.
Once done, navigate to this path: HKEY_LOCAL_MACHINEkey_nameSAMDomainsAccountUsers
From this path, you will see a key named “000001F4” – select this key and double click on the “F” entry that you can find on the right-hand side of the screen.
After that, look for the value data line labeled “0038” which should show 11 in the first column. You have to replace it with 10.
Once done, click on the OK button and close the Registry Editor and the Command Prompt to restart your computer.
Now once your computer has restarted, sign in to the Administrator account and open the Computer Management window. You can just search for it using the search bar in the Taskbar.
After you open Computer Management, go to Local Users and Groups > Users – where you can find all the user accounts. Look for your deleted user account and right-click on it and select Properties and then unmark the checkbox that says “Account is disabled”. This should fix the problem.
As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them.
This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it.
When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.
Option 1 – Try to disable the Scroll Lock
The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
Tap the Windows key and type “on-screen keyboard” and then tap Enter.
Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.
Option 2 – Try turning on the Sticky key
If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
First, type “control panel” in the Start Search and click on Control Panel from the search results.
Next, select the “Turn On Sticky Keys” option and click on OK.
After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.
Option 3 – Try running the Hardware and Devices Troubleshooter
The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
After opening Settings, look for the Update and Security option and select it.
From there, go to the Troubleshoot option located on the left-hand side of the list.
Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Option 4 – Update the keyboard driver
You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
Tap the Win + R keys to open the Run dialog box.
Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
From there, look for the keyboard driver and click on it.
Next, right-click on the keyboard driver and select the Update driver option.
After that, click the “Search automatically for updated driver software” option to proceed.
Option 5 – Reinstall the keyboard driver
If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
Tap the Win + R keys to launch Run.
Type in MSC into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
After that, unplug the device and restart your PC.
Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
The NVIDIA Control Panel is a useful tool for users who have NVIDIA graphics on their PCs as this tool allows users to how the graphics card is used on the computer using several controls that come with the graphics card from NVIDIA. Thus, it can be quite inconvenient when it suddenly crashes all of a sudden for some reason. This kind of problem could be due to the toggling of Output Dynamic Range is limited, or there could be some issue with the integrity of the Power Supply for the graphics card, and many more. So if you are using NVIDIA on your computer and its Control Panel keeps on crashing on your Windows 10 computer, then you’ve come to the right place as this post will guide you in sorting the problem out. For more details, refer to the guidelines laid out below.
Option 1 – Try to toggle the Output Dynamic Range
The first thing you can do to fix the problem is to toggle the Output Dynamic Range by following these steps:
Navigate to this path: Display > Change resolution.
Next, scroll a bit on the right-side panel until you see the Output Dynamic Range drop-down.
After that, select “Full” from the drop-down menu.
Apply the changes you’ve made and see if it is able to fix the problem with the NVIDIA Control Panel.
Option 2 – Try changing the Power Management and Vertical Sync settings
The next thing you can do to fix the problem is to change the Power Management, as well as the Vertical Sync settings.
Open the NVIDIA Control Panel and go to this path: 3D Settings > Manage 3D Settings.
Next, set the Power Management to be “Prefer Maximum Performance” for your processor located on the right-side panel.
After that, set the Vertical sync setting off and then click on the Apply button located at the bottom-right portion of the window and check if it is able to fix the problem or not.
Option 3 – Try updating the drivers from the official site of NVIDIA
If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
Tap the Win + R keys to open the Run dialog box.
Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
From there, you can see what type of Nvidia graphics card that your system is on.
Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
Option 4 – Try to roll back the driver to the previous version
If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
Next, select the driver entries that are labeled appropriately.
Then select each one of them and double click to open a new mini window.
After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
Now restart your computer to successfully apply the changes made.
Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear.
You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder.
If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below.
Step 1: Tap the Win key or click the Windows Start button to open the Start menu.
Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder.
Step 3: Now double click the Mozilla folder as well as the Firefox folder.
Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder.
Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”.
Step 5: Once you open Firefox, a new profile will be created.
On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.
First, you need to move the profile folder back to its original location.
Next, restore the profile folder’s original name if you have modified it.
Then create a new profile using the Profile Manager and give it an appropriate name.
Now click on the Choose Folder button and select the profile folder you have moved or renamed before you exit the Create a new profile wizard.
Virtual Reality or VR for short has come a long way from its infant stage and as 2022 is in half period we are looking at the VR market and reflecting on what has changed in one year. For starters, games have increased in quality and quantity while the hardware price has decreased making the whole VR experience a little closer to a wider audience.
Many companies have tried to get on the VR bandwagon but also many have failed. What remained are staples in VR hardware from large companies that have started with VR early and kept improving their headsets.
So with great pleasure, we are presenting the remaining best 3 virtual headsets so far of 2022 brought to you from Sony, Valve, and Meta.
SONY PLAYSTATION VR
If you want VR on consoles then there is really one option, and that is SONY VR. Premium Virtual Reality solution from SONY, sadly you can do this only on Playstation 4 and Playstation 5. Sony managed to pull off great quality hardware and packed with its exclusives on playstore at a very affordable price that is still cheaper than other products.
While waiting for the Sony PlayStation VR2 headset this one is still a great option and quality is still among the top of the game. From the time of its release until today, many AAA titles have been released for it as exclusives that you can not play any other way and some of them are really worth it.
VALVE Index
Altho there are headsets like HTC Vive Cosmos Elite that have some features that place it as a better solution than Valve Index, Index is still an overall better VR headset as a whole product but its price is something that is keeping it still way out of reach of your standard user. The price, however, is really an illusion since it applies only when buying the system first time, you see Valve has created this headset as a modular design system making it upgradable meaning that you can, for example, buy newer controllers only and they will work perfectly with rest of hardware.
The modular design will save you money when you want to upgrade your VR system but as said entry price is steep. Besides its somewhat higher price than competitors, it is also notable that Index is a positional tracking VR set which means that it relies on a base station in order to locate the user. This means that once set, it is not so easy to change its location of use.
However, its quality and steam use are unmatched, high-quality games and compatibility that no other headset with steam will even pull off probably make Index one of the 3 best headsets out there. Half-life Alyx, arguably and currently one of the best VR games ever made so far was specifically designed for Valve Index and other games are behaving also incredibly nice with this headset, so if you want a great powerhouse for PC VR gaming, you will no go wrong in purchasing Valve Index.
META QUEST 2
Cheapest of the three and coming in various iterations, Meta has established itself from the beginning as a leading player in VR technology with its oculus line of products. Quest 2 is the next product in their line and it comes with 128GB and 256GB versions.
Meta has removed the need for the Facebook account for its VR systems and now you can use them without the need to send any kind of data to meta. Priced fairly for its entry 128 models this standalone VR set improves in any way possible from its previous iteration and sets the bar for what will come in VR's future.
Offering both wired and wi-fi connection with its standalone battery Quest 2 also is packed with a large library of games and it is user friendly as your typical game console but still allows some under-the-hood tinkering if you wish so.
Also, Meta's Vr solution since it uses inside-out tracking makes it incredibly easy to just pick it up and carry it with you wherever you go.
There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them.
Follow the instructions prepared below to delete the failed and pending Windows Updates.
Step 1: The first thing you have to do is delete all the contents in the Temporary folder
Tap the Win + R keys to open the Run dialog box.
Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
From there, select all the folders and files within the Temporary folder and then delete them all.
Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.
Step 2: Next, remove the pending.xml file
Go to the C:\Windows WinSxS folder.
Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
After that, the Windows Update should delete the pending tasks and build a fresh new update.
Step 3: Delete all the contents of the SoftwareDistribution folder
The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
Open the WinX Menu.
From there, open Command Prompt as admin.
Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauservnet stop bits
After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauservnet start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
Step 4: Try resetting the catroot2 folder
You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process. So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.
Windows 10 has a UWP app for its Camera that you can use to take pictures and videos. However, if you suddenly encounter an error code 0xa00f4243 while using the Camera UWP app, then you’ve come to the right place as this post will provide some potential fixes that you can use to fix the problem.
This kind of error could be due to an outdated or corrupted driver or a third-party program. When this error appears on the Camera UWP app, you will see the following error message:
“Close other apps. It looks as though another app is already using the camera. If you need it, here’s the error code: 0xA00F4243 (0xC00D3704)”
To fix the error code: 0xA00F4243 (0xC00D3704) in the Camera UWP app, you can try to run the Windows Store Apps troubleshooter or reset the Camera app or update or reinstall the driver or apply some tweaks in the Registry Editor. In addition, you can also try checking the Windows Services or run the System File Checker.
Option 1 – Try to run the Windows Store Apps troubleshooter
The Windows 10 Store Apps Troubleshooter will help you in fixing the Camera UWP app error code: 0xA00F4243 (0xC00D3704). This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.
To use the Windows Store Apps Troubleshooter, follow the steps below.
Tap Win + I keys again to open the Windows Settings panel.
Go to Update & Security and then go to Troubleshoot.
Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.
Option 2 – Try to reset the Camera app to fix
As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.
The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
Then from the Start menu open the Settings app and select System.
From there, navigate to the Apps and features section.
Now go to Camera and click on the Advanced Options and click the Reset button.
Option 3 – Try to reinstall the drivers for the Camera app
You might want to reinstall the Camera drivers as it could resolve the problem. To do so, refer to these steps:
First, boot your computer into Safe Mode.
After that, tap the Win + R keys to launch Run.
Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. From there, look for the driver listed under the Camera section and then, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
Now restart your computer.
After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Option 4 – Try to use the Registry Editor
Tap the Win + R keys to open the Run utility and type “Regedit” in the field and hit Enter to open the Registry Editor.
After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
Here, look for a DWORD named “EnableFrameServerMode” and if you can’t see it, just create a new DWORD by right-clicking on any empty space.
Then select New > DWORD (32-bit) Value and name it as “EnableFrameServerMode”.
Double click on the newly created DWORD and set its Value data to “0” and click on OK.
Restart your computer and see if it fixes the Camera UWP app error code: 0xA00F4243 (0xC00D3704).
Option 5 – Try checking the Windows Services
Note that this option only applies to computers with Intel Hardware for the Camera.
Tap the Win + R keys to open the Run dialog box and type “services.msc” and hit Enter to open the Services Manager.
Next, look for the “Intel(R) RealSense(TM) Depth” service from the list of services and double click on it to open its Properties.
After that, change its Startup Type to “Automatic” and make sure it’s running and then click on the Apply and OK buttons to save the changes made.
Restart your computer and check if the problem has been resolved.
Option 6 – Try running System File Checker or SFC scan
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post.
You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
Go to Settings > Language and input.
Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
Restart your computer.
Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well.
Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:
Go to Settings > Time and Language > Language > Administrative language settings.
After that, click on Copy Settings under the Administrative tab.
Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
After that, click OK and then exit.
Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.
USB storage devices, peripherals, and other devices are almost used on a daily basis. And as you know, when removing the USB storage devices, it is recommended to always use the “Safely remove the USB storage device” option in order to prevent data corruption in the USB storage device. However, there are times when you may see the following error message after you use the “Safely remove the USB storage device” option:
“Problem ejecting USB Mass Storage – This device is currently in use, close any programs or windows that might be using this device, and then try again.”
This kind of error message occurs when the device is still interacting with the operating system in the background. There are several ways you can fix this error but before you check them out below, you need to close all the open windows and programs that may be using the USB storage device and then wait for a couple of seconds and then try safely removing it again. However, if you are still getting the same error message, then here are some tips you should try:
Option 1 – Try to use the Task Manager
Tap the Ctrl + Shift + Esc keys on your keyboard to open the Task Manager.
After that, look for the running processes and programs hogging on your USB Storage device. The error could be due to a program or process that’s using the USB device. This program or process will hog onto some Disk or CPU while transferring data and interacting with the device.
Once you find the culprits, right-click on each one of them and select End Process or End Task. You could also try to restart the process for “Explorer.exe” and see if it fixes the problem.
Option 2 – Try using DISKPART
The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.
Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
Next, type and enter this command to execute it: diskpart
The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
Next, type and enter this third command: list volume
The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
select disk #
select volume #
After that, it will select the Disk or Partition you want to select.
Now type either one of the following commands:
offline disk #offline volume #
The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
online disk #
online volume #
Option 3– Try using the Disk Management utility
Tap the Win + R keys to open Run.
Then type “diskmgmt.msc” in the field and hit Enter to open the Disk Management utility.
Next, look for the entry for your USB Storage device and once you’ve found it, right-click on it and select Offline.
After that, try to safely remove your USB Storage device again and see if the error is fixed. Note that you need to go over the same steps again if you want to plug your USB Storage device back in but make sure to select the Online option instead of Offline to get your device back online.
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem.
UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.
According to Microsoft:
“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.
Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager
Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
Tap the Win + R keys to open the Run dialog box.
Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
Next, right-click on it and select Properties.
Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.
Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor
Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
Restart your computer.
Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor
If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
After that, double-click on Data Collection and Preview Build to open its settings.
From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
Restart your computer.
Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter
Hardware and Devices Troubleshooter:
The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
After opening Settings, look for the Update and Security option and select it.
From there, go to the Troubleshoot option located on the left-hand side of the list.
Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Performance Troubleshooter:
Tap the Win + R keys to open the Run dialog box.
Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
Then click on Next to get started. Wait until the process is completed.
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it.
This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter.
Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.
Option 1 – Try to run the installer in Compatibility mode
Look for the setup file.
Once you find it, right-click on it and select Properties from the context menu.
After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
You also have to check the “Run as administrator” option.
Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.
Option 2 – Try to troubleshoot compatibility
This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
Look for the setup file.
Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.
Option 3 – Try to enable the Windows Identity Foundation
You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
Once you found it, click on its checkbox and click OK to enable it and save the changes made.
Now see if it has fixed the error or not. If not, you have to disable the feature.
Option 4 – Run the Windows Update Troubleshooter
Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
