Touchpad Set user settings to driver failed

One of the useful things you can use on your laptop is touchpads. They help users in achieving tasks through the gestures and multi-finger tap or touch support it brings in the scope for various shortcuts. However, not all times touchpad brings productivity as it can also encounter some issue every now and then. One of these issues has been reported on a couple of Lenovo laptops that use touchpad drivers from the Alps Pointing Device. According to the reports, an error saying, “Set user settings to driver failed” when they use the touchpad.

This type of error on the touchpad usually occurs when a computer boots up and it could be caused by a faulty update on the Alps pointing device driver which is being installed in the background. To fix this error on the touchpad, you could try to disable the Alps pointing device entry from the MSConfig or you could try to get the latest version of the driver or uninstall the driver altogether. Before you proceed with the troubleshooting tips given below, make sure that you create a System Restore point first. Once you have that covered, proceed to the following options.

Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:

  • In the Start Search box, type “MSConfig” and select System Configuration from the search results.
  • Next, go to the Services tab and look for the Alps pointing device entry from the list that appears, and uncheck it.
  • Then click the Apply and OK buttons to save the changes made.
  • Now restart your computer and see if the error in the touchpad is now fixed.

Option 2 – Try to download and install the latest version of the driver

The next option you can check out to fix the error is to download and install the latest version of the driver from the official website of Lenovo support. Note that an updated version of the touchpad driver will most likely get rid of the error. However, you have to make sure that the version you’re going to get is compatible with your existing Windows version.

Option 3 – Try to uninstall the Alps Pointing device driver

If the first two given options didn’t work, you can try uninstalling the Alps Pointing-device driver instead. You can do this under the Mice and other pointing devices section. After you uninstall the driver, restart your computer and delete the driver’s leftover folder inside this location in File Explorer (C:/Program Files). Once you’re done, restart your computer and check if the error is now gone. Keep in mind that after you’ve uninstalled the driver, any extra configuration features that Lenovo drivers offered before the uninstallation will no longer be available.

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Further Information and Manual Repair

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Cause: Configuration issues

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Error Code 0x80070070 - What is it?

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Solution

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Method Two: Remove Unwanted Apps

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Method Three: Cloud Storage

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Method Four: External Storage Options

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Option 5 – Try to re-register and reinstall Cortana

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Option 2 – Try checking the physical device connections

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Option 3 – Try to set a proper boot device

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Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.
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The Winload.efi file is an Extensible Firmware Interface or EFI file. EFI files are executable files for the firmware of the computers that are mainly based on UEFI and execute the tasks of loading the files to the bootloader of the computer. They are used for a specific set of tasks such as turning on the computer, installing Windows, restarting the computer or resetting it, and so on. This is why the Winload.efi file is a significant file so if it gets corrupted, lost, or damaged, it would be impossible for the Windows operating system to proceed. Here are some errors you can encounter that are related to the Winload.efi file:
  • efi is missing
  • efi cannot be found
  • efi is missing or contains errors
  • This program can’t start because winload.efi is missing from your computer
  • This application requires the file winload.efi, which was not found on this system.
  • There was a problem starting [path]winload.efi. The specified module could not be found.
In addition, the 0xc0000225 , 0xc00000e and 0xc0000001error codes are also associated with the Winload.efi file. Before you start troubleshooting the problem, you can try to perform System Restore first. This will help undo any changes you’ve made in your computer that might have triggered the Blue Screen error. To perform System Restore, here’s what you have to do:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

  • Once you get to the Welcome Screen part, click on Next.
  • Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, the following commands to rebuild BCD files and repair MBR. Don’t forget to hit Enter right after you type each command.
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    • bootrec /osscan
    • bootrec /repairmbr
  • Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
  • Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve errors related to the Winload.efi file. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them
  • Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

  • You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
  • After that, it will restart your computer to Startup Settings.
  • Now ensure that the 8th option is labeled as “Disable early launch anti-malware protection.
  • Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.
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