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File or directory is corrupted and unreadable

If you encounter an error message that says, “<Drive>: is not accessible, The File or directory is corrupted and unreadable” when you try to connect your USB or external device, then the File System could have been corrupted or the external device might be infected with malware. On the other hand, it is also possible that the device might have some physical damage.

To fix the “The file or directory is corrupted and unreadable” error, you can try to run Check Disk or scan your computer for malware or you could also format the destination drive. For more details, refer to each one of the given options below.

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.

  • In the Windows Search box, type “command prompt” and from the search results, right click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:

  • To get started formatting your drive, tap the Win + E keys and then go the access page of the drive.
  • Next, right click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterwards.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right click on the drive volume and select initialize Disk.
  • Next, select the correct partition type and proceed.

Option 3 – Try scanning your computer for malware using Windows Defender

Your computer could be infected with malware which might have triggered the “The file or directory is corrupted and unreadable” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

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Fix UNEXPECTED STORE EXCEPTION in Windows 10
Blue Screen of Death or Stop errors are definitely one of the most difficult issues to face in your Windows computer. One of them is the UNEXPECTED STORE EXCEPTION BSOD error. When you encounter this Stop error on your Windows 10 computer, this means that the store component has caught an unexpected exception. There are many potential causes for this error, but we’ve narrowed it down to a few specific causes – for one, this error could be caused by your antivirus program installed on your computer, two, it could also be caused by outdated hardware drivers on your computer, it could also be an error in the file system as well as some issue with the lock screen app, or even output to an unexpected port. Whichever the cause may be, you can use a couple of fixes laid out below. Make sure to carefully follow them.

Option 1 – Try to update your Display driver

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Run both the System File Checker scan and DISM tool

If the problem is caused by corrupted system files, then you can use both the System File Checker and the DISM tool. To use them, follow the instructions below.
  • Tap the Win + X keys or right-click on the Start button and click the “Command Prompt (Admin)” option. Alternatively, you can also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
  • After that, if a User Account Control prompt pops up, click on Yes to proceed.
  • Once the Command Prompt window is pulled up, type the following command and hit Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
  • Wait for the process to be completed. Once it’s done, type the following command and hit Enter:
sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
Note: You should see the “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message on your screen. On the other hand, if you see the “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message instead, then you should run the following command in Command Prompt:
findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfclogs.txt"
The command you entered will open up the logs on your Desktop where you can look for files that are causing the error on your computer manually.

Option 3 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 4 – Try to run the Chkdsk utility

You can also run the Chkdsk utility to resolve the UNEXPECTED STORE EXCEPTION BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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How to Fix Error Code 0x80070002 in Windows 10

Error Code 0x80070002 – What is it?

Error code 0x80070002 is a Windows Update error code. It occurs due to corruption errors which result when missing files in Windows Update prevent users from accessing updates on their system. It affects Windows 10 users and presents similar symptoms as error code 0x80070003, another Windows Update error. These symptoms include the following:

  • Presence of message box highlighting the name of the Windows Update error code
  • The inability of users to complete updates on their system

Error Causes

If certain files are missing in Windows Update on your system, you will most likely experience error code 0x80070002. These missing files prevent Windows Update from functioning properly even in cases where an update is downloaded on your PC.

Further Information and Manual Repair

Manual repair methods are necessary to resolve issues related to many Windows error codes. To fix Windows Update error codes like error code 0x80070002 in Windows 10, users will need to apply several procedures that include stopping and restarting the Windows Update service. Note that the methods listed below must be done in the order they are listed. This is because they work in conjunction with each other to repair and replace corrupted update files that may be preventing your Windows Update service from functioning correctly.

Method One: Stop Windows Update Service

Stopping the Windows Update service will enable users to begin the manual repair process. It’s crucial, to begin with, this step, as it prepares users to delete temporary update files when the Window Update service is no longer functioning correctly. These temporary files may be the source of the corruption errors resulting in error code 0x80070002. Follow the steps below to stop Windows Update and resolve the error code.
  • Step one: Type Control Panel in the Search box near the Start button
  • Step two: Select Control Panel
  • Step three: Type Administrative Tools in the search box
  • Stop four: Select Administrative Tools
  • Step five: Click Services, then search for Windows Update
  • Step six: Right-click Windows Update service, then select Stop
After you have successfully stopped the service, proceed by deleting temporary update files in the SoftwareDistribution folder.

Method Two: Delete Temporary Update Files in SoftwareDistribution Folder

Error code 0x80070002 is unlikely to be resolved without addressing the problems related to missing or corrupted update files. By deleting temporary update files within the SoftwareDistribution folder, you will most likely be able to fix the error code and access updates within the Windows Update service.
  • Step one: Open File Explorer, then open Windows folder in drive C
  • Step two: Double-click SoftwareDistribution folder
  • Step three: Open the DataStore folder and delete all files within this folder
  • Step four: Click Back to access the SoftwareDistribution folder
  • Step five: Open the Download folder to delete all files from this folder as well
While attempting to delete these files, you may be asked to enter a password as an administrator. If this occurs, enter the required password to proceed.

Method Three: Restart Windows Update Service

Once you have logged on as an administrator and deleted appropriate update files in the SoftwareDistribution folder, follow the steps below to restart the Windows Update service.
  • Step one: Type Control Panel in the Search box near the Start button.
  • Step two: Select Control Panel
  • Step three: Type Administrative Tools in the search box, then select Administrative Tools
  • Step four: Double-click Services
  • Step five: Search for the Windows Update service
  • Step six: Right-click the Windows Update service, then select Start.
Once you’ve selected Start, you’ll be able to access the Windows Update service. Verify these manual methods have proven successful by restarting your PC, then check if you can access updates. If error code 0x80070002 has been resolved, you will be able to complete the download process when you attempt to access updates within Windows 10. You will also no longer see the error code 0x80070002 message box.
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Fix UTCSVC high CPU and Disk usage in Windows
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
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How to fix Windows 10 Update error 0x8024a000

Error Code 0x8024a000 – What is it?

The error code 0x8024a000 is related to Windows Update. You might see this error when you try to update Windows from the Microsoft site to use the latest and new features and technologies. A connection interruption between your computer and the Windows Update server may be the cause of this error. Operating system overload or corrupt registry may also cause this error. Check your modem, router, cable, etc. to be sure that these components are working well. Common symptoms
  • You are trying to update Windows and its components such as system driver. The process suddenly stops and shows the error code 0x8024a000.
  • Your PC frequently crashes with Error 0x8024A000 when running the same program.
  • Windows runs sluggishly and responds slowly to mouse or keyboard input.
  • You cannot connect to the Windows update server and the update will not start.
  • You may also receive the error message saying that some files could not be updated.

Solution

Restoro box imageError Causes

There may be various causes for this error. Some of which are:
  • No Internet connection
  • Windows operating system is overloaded with invalid system references
  • Corrupt download or incomplete installation of Windows Update software.
  • Faulty cable, router or modem
  • Windows update services are missing
  • The system is infected with malicious programs
  • Corrupted or deleted system registry files. PC registry errors occur over time because of constant writing, editing, moving, and deleting of information and files from your computer's registry time as programs are installed, modified, and removed.

Further Information and Manual Repair

We are going to discuss some easiest ways to fix up such issues and get your PC working so that you can install new updates.

Method 1:

  1. Press the Windows button + W on your keyboard
  2. In the search box type “troubleshooting”
  3. In the troubleshooting box, select the View all tab
  4. Run the troubleshooter for these services, and then try installing updates

Method 2:

Since most of the installation-related errors can be fixed by System File Checker System File Checker is a very efficient way to fix errors. Most of the installation-related errors can be fixed by a System File Checker. To use this tool follow instructions below: Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner, move the pointer down, and then click Search. OR On the keyboard, press the Windows + W key. A search box will appear. Type cmd in the search box.
  1. On the command prompt, type sfc/scannow
  2. This will scan the system files and fix any error
  3. Reboot the computer and try to install updates
OR
In the command prompt type sfc/scannow.
This will scan the system files and fix any errors. Reboot the computer and try to install updates.

Method 3:

  1. Press Windows + R
  2. A run dialog box will appear
  3. type services.msc and press OK
  4. Then in Services window, look for Background Intelligent Transfer Service. Click on it.
  5. If it is the Services issue, then it will stop the service. Click on Start in the window below, and then click Apply and OK.
  6. Reboot your machine and retry installing updates.

Method 4:

  1. Click Start or open search box
  2. Type cmd
  3. Right-click on cmd in start menu and select ‘Run as Administrator’
  4. Type net stop wuauserv
  5. Hit Enter
  6. Type ren c:windowsSoftwareDistribution softwaredistribution.old
  7. Hit Enter
  8. Type Exit
  9. Hit Enter

Method 5:

Your PC is always accumulating junk files from normal web surfing and computer usage. If these junk files aren’t occasionally cleaned, it can cause Windows Update to respond slowly and display an error message 0x8024A000, possibly due to conflict with files or an overloaded hard drive. Cleaning up these temporary files will not only solve this problem, but it will also speed up PC performance. Follow the steps below to clean up this junk:
  1. Click Start
  2. Type "command" in the search box and DO NOT hit ENTER yet!
  3. While holding CTRL-Shift on your keyboard, hit ENTER.
  4. You will be prompted with a permission dialog box.
  5. Click Yes.
  6. A black box will open with a blinking cursor.
  7. Type "cleanmgr" and hit ENTER.
  8. Disk Cleanup will begin calculating how much occupied space you can get back.
  9. The Disk Cleanup dialog box will show a series of checkboxes to select. In most cases, the "Temporary Files" category will occupy the most disk space.
  10. Check the boxes of the categories you want to clean and click OK.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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Fix Windows 11 not using the whole RAM
It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

RAM memoryRun the Windows Memory Diagnostic tool

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in Windows Memory Diagnostic tool
  3. Click on the found app
  4. Select Restart now and check for problems
  5. Wait for the tool to finish
Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in View advanced system settings
  3. Click on the search result
  4. Click on settings under performance
  5. Click on the Advanced tab
  6. Click on Change under Virtual memory
  7. Uncheck the box for Automatically manage paging file size for all drives
  8. Then select the drive and check the No paging file option
  9. Click on Set
  10. Repeat for all drives on the system
  11. Reboot the system for changes to take effect
If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in System configuration
  3. Click on the search result
  4. Go to the Boot tab and click on Advanced options
  5. Check the box for Maximum memory
  6. Enter the installed RAM on your system in the field box and click on OK
  7. Confirm once again on the OK and close the System configuration window
  8. Restart the system
If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

  1. Press ⊞ WINDOWS + R to open the run menu
  2. Type in Regedit and press the OK button or hit ENTER
  3. Click on YES if prompted by UAC
  4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
  5. On the right side find and double click on the ClearPageFileAtShutdown DWORD
  6. Enter 1 under Value data and click on OK to save the changes
  7. Close the registry and reboot the system

Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.
  1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
  2. Locate System Agent Configuration option
  3. Select Memory Remap Feature and Enable it
Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

Sometimes RAM memory cannot be slotted properly or just purely switching them in slots can solve the issue. Take RAM out, clean memory slots, clean motherboard connectors for them, and place them back in a different order. If by any chance none of the methods worked, then the issue might be in the hardware itself, either memory banks themselves, motherboard, power supply, etc. If this is sadly the case, you will have to locate the issue and replace the faulty part. If you are not technical enough for this adventure, the best solution is to take a PC to a computer repair shop.
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Tips and tricks for longer SSD life
Today most users have an SSD drive, times have changed and SSD has become your typical computer equipment. A lot of time has passed from the first SSD hard drives up to today and technology has evolved and improved but still, there are some cool tricks and tips to speed up and extend the lifespan of your SSD hard drive. That being said let us dive right into what I would like to call the essentials of having an SSD hard drive.
  1. Keep your SSD firmware up to date.

    This one really is a no-brainer, keeping your firmware updated at all times will ensure longer life and SSD stability. The trick here is that each SSD manufacturer has its own ways of updating firmware so this is not something universal, you will have to go to the official website of your SSD manufacturer and get firmware updates and instructions from them directly.
  2. Enable ACHI.

    Advanced controller host interface or short ACHI is a feature that will ensure that your Windows will support all of the features that come with running SSD on your computer. It controls the TRIM feature which is crucial in helping Windows itself in its garbage collection on your hard drive. In order to enable ACHI, you will have to do it from your BIOS and it would be very good if the feature is enabled before Windows itself is installed so it can take full advantage of it.
  3. Enable TRIM.

    TRIM feature is vital in extending your SSD lifespan and it should be enabled by default in Windows but you can never be too cautious and double-check and enable if needed. To make sure it is enabled, open your command prompt and type in: fsutil behavior set disabledeletenotify 0
  4. Make sure your system restore is enabled.

    In the first SSD days, system restore was really a feature that you wanted to be disabled in order to prevent and extend the life span of your SSD drive, but we came a long way from there and today there is no reason to keep this feature turned off since it can be helping many ways with both your system and SSD.
  5. Disable Indexing in Windows.

    A large portion of the speed of your SSD drive is used for indexing files in Windows. Of course, the indexing feature is great if you store everything on your SSD drive but if by any chance you have another drive for your backup, pictures, music, etc. it would be highly beneficial for you to turn it off on your SSD. To turn indexing off click on your start menu, click on the computer. Right-click on your SSD and then click on properties. De-select box that says: Allow files to have contents indexed in addition to file properties and click OK. Once you do this the operating system will apply this to all the files and folders on the drive. If you see a dialog telling you that it couldn’t remove a file from the index, click Ignore All.
  6. Keep Windows defrag ON.

    This also was the option in early SSD days which was better to be OFF, but as said before since technology has been making progress and Windows has been improved and made aware of SSD drives, defrag has evolved as well, and now it is more of optimization tool then defragmenter which was once.
  7. Disable Prefetch and Superfetch.

    Windows is placing information in both physical and virtual memory for applications that you are not currently using but they are used often in order to speed their response time. If you are running low on space or having struggles with virtual memory it would be best to turn them both off. Go to registry manager and find: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters, there you have 2 values: EnablePrefetcher and EnableSuperfetch, set both values to 0.
  8. Disable Search and Superfetch services.

    Disabling Superfetch in the registry is not all work, Press WINDOWS + R to bring run dialog, type in it services.msc, Find both Search and Superfetch and disable them.
  9. Configure Write Caching.

    Write caching can be enabled and disabled in the device manager by expanding disk drives, right-clicking on SSD, then click properties, select the policies tab. In the tab, there is the option to Enable write caching on the device. Now trick in this is that you will need to try and benchmark your SSD with both options turned ON and OFF since different manufacturers have different performances with this option being ON or OFF.
  10. Disable CleanPageFileAtShutdown and LargeSystemCache.

    Page file and a large cache of page files are not something that we longer need, since SSD writes with great speed in its flash memory both of these options can be disabled and you will both speed up shut down the process of your system and save some SSD life since page files will not be written. Find both options in the registry under the key: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management set both to 0
  11. Set high performance in Power options.

    This option in power management will prevent your SSD from constantly shutting down and bringing it up increasing speed without sacrificing its life span.
These are tips and tricks for having great and longer life as well as speed for your SSD drive. We hope that you have found them useful and that you will come again to check new articles published daily for easier IT life.
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How to Unmerge the User folder in Windows 10
The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Step 3: After opening the Registry Editor, navigate to the following registry key:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:
%USERPROFILE%Downloads
  • Step 5: Now click OK and close the Registry Editor.
Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.
  • Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:
Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}
  • Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
  • Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
  • Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
  • Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.
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Fix NMI_HARDWARE_FAILURE in Windows
If you encounter the NMI_HARDWARE_FAILURE Blue Screen error while using your Windows 10 computer, then read on as this post will guide you in resolving this kind of Blue Screen of Death error. NMI HARDWARE FAILURE or “Non-Maskable Interrupt” Blue Screen error occurs when there is some hardware malfunction in your computer. When you encounter this Blue Screen error, you may get a stop code of 0x00000080 which can randomly occur while you use your computer. However, a lot of users reported encountering this error while they were trying to update or install their Graphics Card drivers. The stop code that you may get for this BSOD error is 0x00000080. The error can occur randomly during your usage of the computer – but a large number of users have reported this error while they are updating or installing their Graphics Card drivers. In this post, we will be covering all the possible fixes for this error. NMI_HARDWARE_FAILURE error on Windows The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred. There are various hardware malfunctions that can cause this kind of Blue Screen error. However, pinpointing the exact cause is quite difficult. Worry no more for the following fixes provided below can help you resolve the NMI_HARDWARE_FAILURE Blue Screen error no matter what the cause of the problem is.

Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Make sure that all memory modules have the same type

This third option is quite technical and tricky. If you often use multiple physical RAMS on your Windows 10 computer, then you have to check first if they are of the same frequency. After that, the first thing you should verify is if the chip is properly compatible or not. And if the sockets are attached using some kind of adapter or non-recommended device, it could cause some issues while giving a performance hit to your computer.  If you were able to find such a setup, you have to undo it or install the proper and recommended as well as compatible hardware.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Cortana can’t connect to the Internet
One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.
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How to Fix Error 0199, Security password retry
The errors that are caused by the BIOS of your computer can get annoying as they can be hard to fix for they are really dangerous and won’t be resolved by simple fixes. This is because of the fact that these kinds of errors do not even allow you to load your operating system as it throws the error even before you can access your computer. One of these errors is the “Error 0199: System Security – Security password retry count exceeded”. Fixing this error can be quite tricky but you need not worry for you will be guided in doing so. Simply follow the given instructions below.

Option 1 – Try to update the BIOS

Updating the BIOS can help you fix the “Error 0199, Security password retry count exceeded” error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 2 – Try resetting the BIOS

If updating the BIOS didn’t help in fixing Error 0199, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.
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