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File or directory is corrupted and unreadable

If you encounter an error message that says, “<Drive>: is not accessible, The File or directory is corrupted and unreadable” when you try to connect your USB or external device, then the File System could have been corrupted or the external device might be infected with malware. On the other hand, it is also possible that the device might have some physical damage.

To fix the “The file or directory is corrupted and unreadable” error, you can try to run Check Disk or scan your computer for malware or you could also format the destination drive. For more details, refer to each one of the given options below.

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.

  • In the Windows Search box, type “command prompt” and from the search results, right click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:

  • To get started formatting your drive, tap the Win + E keys and then go the access page of the drive.
  • Next, right click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterwards.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right click on the drive volume and select initialize Disk.
  • Next, select the correct partition type and proceed.

Option 3 – Try scanning your computer for malware using Windows Defender

Your computer could be infected with malware which might have triggered the “The file or directory is corrupted and unreadable” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

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An Easy Guide to Fixing Error 115

Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:
GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Restoro box imageError Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:
  • Multiple executions of the game
  • Antivirus Conflict
  • Firewall Conflict
  • Registry Overloaded with Bad and Invalid Entries
This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:
  • Go to your start menu then find Run then write Regedit.
  • Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
  • Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
  • Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.
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MMC.exe has been blocked for your protection
When trying to run Computer Management, or when running mmc.exe or compmgmt.msc from a command prompt you get the error that the application has been blocked for your protection then keep reading in order to solve the issue. This is a permission issue where if a regular user tries to run such system tools will result in saying that it has been blocked. Along with this, you may have a Group Policy issue. This can be fixed, but you will need admin permission to achieve it. It’s because when they are run from the command prompt with elevated privileges, it works.
  1. Change Group Policy Settings

    If your account is an admin account, and you are still facing the issue, then change the group policy settings: Open Group Policy Settings by typing gpedit.msc in the run prompt followed by pressing ENTER Navigate to User Configuration > Administrative Templates > Windows Components > Microsoft Management Console > Restricted/Permitted snap-ins Locate Computer Management policy, and double click to open it Enable it, exit Group Policy. When Enabled: The snap-in is permitted and can be added into the Microsoft Management Console or run from the command line as a standalone console. When Disabled: The snap-in is prohibited and cannot be added into the Microsoft Management Console or run from the command line as a standalone console. An error message is displayed stating that the policy is prohibiting the use of this snap-in.
  2. Temporarily disable UAC

    UAC is the user access control panel, and if you need to run the command right away, you can choose to disable it for some time. Click on the Start button, and then type UAC to find the User Account Control Settings. Click to open, and then slide down the notification setting at the bottom. It will temporarily allow launching the application as there is no check. However, make sure to switch to default once you are done.
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Fix error 0x00000709 when connecting a Printer
One of the most common and bothersome issues with a printer is when it refuses to get configured or set up on your computer. Thus when your printer has some configuration issues, you will most likely encounter the error 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all. The operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network. Today, we will try two fixes that may help you get rid of this error.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try to use some Registry tweaks to add the Printer

You might want to use some tweaks to add the Printer but before you proceed, make sure to create a System Restore Point so that if anything goes out of hand, you can always undo the changes you’ve made.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • When a UAC or User Account Control prompt appears, click Yes.
  • Once you’ve opened the Registry Editor, go to the following key location:
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows
  • From there, double click on the file named “Device on the right side pane under the Windows folder.
  • Now add the name of your printer in the Value Data field as you can see below and then click the OK button.
Note: As you can see on the image above, you must not change the “.winspool.Ne02:” part and only the first one which is the name of your printer.
  • After that, you will get a message that says, “Cannot edit Device: Error writing the value’s new contents, simply click on OK again. You have to take note of the existing permissions before you proceed to the next step. Once you’ve added the Printer, make sure to reverse the changes you’ve made to the Permissions.
  • Now right click on the Windows folder located on the left pane and click on Permission.
  • Select Restricted under the Group or user names section.
  • Then check the checkboxes for “Full Control”, “Read” and “Special Permissions” under the Permissions for RESTRICTED section.
  • After that click the Apply button and then OK to save the changes made.
  • Next, right-click on the file named “UserSelectdDefault” and select Rename to rename it to your printer’s name.
  • Now restart your computer to successfully apply the changes made.
  • After the printer is added, don’t forget to reverse the Permission changes you’ve made early on.

Option 3 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.
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Fix Can’t Find Games on Twitch
Can’t Find Games on Twitch is a common error happening to a vast variety of people. The issue can be traced back to browser issues to others like malware infection. In this guide, we will provide you with common fixes on how to overcome this issue so you can continue watching your favorite streamer.
  1. Sign out of Twitch, then sign back in

    If it is a browser issue or some glitch in the Twitch system simply signing out and then signing back in will solve the issue since information about the account will be resent to the twitch platform.
  2. Refresh the application

    Sometimes servers are having high traffic and can get overloaded, refresh the application in the upper left corner to reload content.
  3. Use browser instead of Twitch application

    If you are still having issues with the application, open the twitch website and access content there.
  4. Close twitch

    But in task manager. Sometimes just closing it via the X button is not enough, some glitches stay and the application is still running in the background. Open task manager and close it from there.
  5. Scan system for malware

    Scan the entire system for malware, various malware can halt twitch and cause issues.
  6. Reinstall application

    If everything else failed, reinstall the application.
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What to do if the Windows Wireless Service in Windows 10 is not running
When experiencing internet connection problems, most users run the built-in troubleshooter to fix the problem. However, you might come across another problem when instead of fixing the problem, the troubleshooter throws up an error message saying, “The Windows Wireless Service is not running on this computer”. After displaying this error message, the troubleshooter would exit. Usually, this kind of error indicates that Windows has failed to initialize the wireless service so it can start searching for broadcast signals and try to connect to them. So in this post, we have prepared some workarounds that might help you resolve the issue.

Option 1 – Try to check the WLAN Status

You have to make sure that the wireless service is enabled in your computer before you proceed to the other troubleshooting options below as this error could occur for a simple reason as the wireless capability is turned off from your PC either on some built-in settings or physically. This is why you need to make sure that Wireless is enabled. And if it turns out that it is disabled, you need to turn it back on and then reconnect to the wireless network again. You should now be able to connect to the internet without any issue.

Option 2 – Try to check the WLAN AutoConfig Service

The WLAN AutoConfig service is the one that provides the logic and functionality required to discover, connect and configure wireless networks with your PC. Aside from that, it also contains the module that allows your PC to be discoverable to other systems on a network. Thus, you need to verify if the WLAN AutoConfig service is on or not.
  • Tap the Win + R keys to open the Run dialog box.
  • And in the field, type in “services.msc” and hit Enter to open Services.
  • After opening the Services window, look for the entry named “WLAN AutoConfig” and then right-click on it and select Properties from the context menu.
  • Next, click on the Start button to turn on the service and then set the startup type as “Automatic”.
  • Then try to connect to your Wireless network again and check if the issue has been resolved.

Option 3 – Try to reset the Network Configurations

Resetting the Network Configurations can also help you in fixing the Windows Wireless service as the network settings often get disrupted or corrupted in a variety of different cases every now and then. Note that this module will reset all the network settings stored on your computer.
  • Tap the Win + S keys to open Search and then type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
netsh winsock reset
  • The command given will reset the Winsock data. Once it is executed, restart your PC for the changes to take effect and then check if the internet connection is now fine.
Note: Do make sure that the WiFi drivers are up to date. To do that, follow these steps:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Perform System Restore

Recently, a lot of issues have resurfaced after users installed the latest Windows update. So the wireless service issue might also be related to it. To fix the problem, you can perform System Restore to roll back your Windows to the last time when it was working just fine. It automatically creates backups in time whenever you install a new update or periodically. Follow the steps below to perform System Restore.
  • Tap the Win + S keys to open Search and then type in “restore” in the field and select the topmost result.
  • Once you’ve opened the restore settings, click on System Restore located at the beginning of the window under the System Protection tab.
  • After that, a wizard will appear that will guide you through all the steps needed to restore the system. You can choose either the recommended restore point or a different one.
  • After you select the restore point, click Next to proceed to the next on-screen instructions.
  • Then select the restore point where the Windows Update was installed on your computer. If you have more than one restore point, you can just select the latest restore point and check the functionality from there. If it doesn’t work, you can just try another restore point.
  • Another prompt will appear and will ask you to confirm your actions. Click OK and wait for the system to be restored. Once it’s done, check if the problem’s now fixed.
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Fix Page Fault in Non-Paged Area in Windows 10
Page Fault in Non-Paged Area is a blue screen error usually happening with faulty drivers but it can come from different issues like faulty RAM. In this short article, we will cover usual ways on how to approach and solve this error.

Solving Page fault in Non-Paged Area

Page Fault in Non-Paged AreaRollback using system restore

Simple and easy solution, roll back to the previous system restore point where Windows was stable and working.

Fix Page Fault in Non-Paged Area using device manager

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on device manager
  3. Find a device with a question mark and right-click on it
  4. Click on the rollback driver button

Fix via command prompt

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in SFC / scannow and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Fix via DISM tool

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in DISM /Online /Cleanup-image /Restorehealth and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Page fault in Non-Paged Area via a dedicated tool

Sometimes manual and provided solutions just simply cannot cut it because the issue is triggered also with something else and not just a single issue. Use DRIVERFIX to fix this specific issue with a single click.
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Do-It-Yourself Guide to Fixing Runtime Error 5

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Restoro box imageError Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.
  • When files of programs like Visual Basic use bad entries in the registry.
  • When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.
Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.
  1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
  2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
  3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
  4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.
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A Quick Guide to Resolving Error Code 707

Error Code 707 - What is it?

Error code 707 is a typical Gmail error. Gmail is an email service provided by the largest internet giant Google Inc. It is an email service that is most widely used by web-based email providers with more than 425 million active users worldwide. The error code 707 is usually displayed in any one of the following formats:
“Oops... the system encountered a problem (#707)” “Server error occurred and your email was not sent (error 707)”

Solution

Restoro box imageError Causes

The error code 707 may be triggered due to many reasons. These include:
  • Enabled Lab ‘Background Send’ feature on Gmail
  • Web browser history and cache is full of junk content
  • Outdated browser
Though this error code is not fatal it is advisable to fix it right away to avoid inconvenience and to ensure your email is sent right away without any delays.

Further Information and Manual Repair

Here are some of the easy DIY methods to repair and fix the error code 707 on your PC. These methods are simple and do not require any kind of technical expertise. So, even if you are not technically sound, you can repair the error code 707 on your system in no time.

Method 1

Sometimes you may experience error code 707 while sending email via Gmail because of the enabled Background send labs feature. To fix this error here’s what you must do: Log in to your Gmail account, click on the Gear Box, and select settings. Now simply switch to the lab tab under the settings. Here search for Background Send. If you can’t locate it, then scroll down and insert background Send in the find box. Once you find this lab feature, disable it. After disabling this feature, try resending the email. Hopefully, this will resolve the issue. Nonetheless, if the error 707 still persists, then try method 2 given below.

Method 2

The error 707 may also be triggered if your web browser becomes outdated. If so, then it is advisable to update the browser to resolve the issue. Simply download the latest browser version from a reliable website. After the installation is complete, log on to your Gmail account and then try to send an email. If the email is sent successfully, then the issue is fixed.

Method 3

Try clearing cache and web browser history.  When the web browser history and cache are full of junk files, then you might experience this error on your system. Sometimes this can also lead to registry issues. To remove the error and repair the registry immediately, download Restoro. This is a multi-functional and user-friendly PC Fixer compatible with all Windows versions and embedded with multiple powerful scanners including a registry cleaner. It scans your entire PC for such errors. It clears the registry, removes all obsolete and unnecessary files including cookies, web browser history, junk files, and invalid entries, and cleans it right away thereby fixing the error immediately. Click here to download Restoro and resolve error code 707.
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How to Fix Win32kbase.sys BSOD error
There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.
  • A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
  • Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
  • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys
  • STOP 0×00000050:
PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys
The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f C:
  • Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Chrome ERR_BAD_SSL_CLIENT_AUTH_CERT
The Google Chrome browser checks the SSL Security Certificate of the website that you are trying to open. However, if Chrome is not able to check the certificate then you might encounter an error related to the SSL Certificates which you might face when browsing the web. This particular error is the ERR BAD SSL CLIENT AUTH CERT error which is caused by many factors such as the computer’s Time, Cached Data is corrupt, Date is out of sync, as well as third party software installed in your computer is the one that’s blocking the site and many more. The ERR_BAD_SSL_CLIENT_AUTH_CERT error might also be coming from the website’s end. It could be that the server is rejecting the certificate the client website is sending. The certificate might have already expired or the server may not trust its issuer – whichever the case may be, here are some options you can check out to fix the error.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the ERR_BAD_SSL_CLIENT_AUTH_CERT error. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Right-click on the Taskbar and click on the Adjust Date and Time option.
  • Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
  • Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try clearing the browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BAD_SSL_CLIENT_AUTH_CERT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 3 – Try to check and fix any possible conflicts with third-party programs

Third-party programs like internet protection software could be interrupting the connection and causing the error. For some unknown reason, your antivirus program or firewall might be detecting the webpage you are trying to open as malicious or with less credibility which is why it is blocking the browser from opening the website. To fix that, if you have third-party programs installed like VPN, security software, or any add-on, or firewall, you can disable them temporarily and see if it fixes the problem and you’re able to pull up the website. After a while, you have to enable them back and configure their settings so that the website won’t get blocked again.

Option 4 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR_BAD_SSL_CLIENT_AUTH_CERT error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.
  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.
On the other hand, if you were using Firefox when you go the error, here’s what you have to do.
  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.

Option 5 – Try to update Google Chrome

You might also want to try updating your browser to its latest version and have it installed in your computer. After you install the update, check if you can now open the website you were trying to open earlier.

Option 6 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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