Fixing netio.sys Blue Screen error in Windows

Sometimes, some applications after they are installed will put their shortcut in the context menu (right-click on desktop) for easy access, most of the time these are some system tied applications like AMD and Nvidia control panels or archives like WinRAR or 7ZIP but it can happen even for some usual application to do this.

There are some applications that you use frequently and they could be worth putting in the context menu, if you want to avoid clutter on the desktop or in the taskbar this is the third place that you should consider placing shortcuts.

Doing this will require some playing and tweaking in the Windows registry editor so be careful when editing the registry since bad entries can lead to system crash or instability. Follow step-by-step instructions.

Adding apps to the context menu in the registry

Creating entry

Open the registry editor by searching Regedit and pressing enter than inside of the registry editor search for the next key:

HKEY_CLASSES_ROOT\Directory\Background\shell

Select shell and right-click on it, hover over New and in the submenu click on Key. In the next step, you need to name a key, this name will be the thing that will be shown in the context menu when you right-click on a desktop so type in the name that you would like or the name of the application that you wish to add to the menu.

If you wish you can even add a keyboard shortcut to launch this specific application. To do this select entry that you have created and edit the default value, inside the edit string in the Value data field type first & and after that key that you would like as a shortcut. Now after right click if you hit your shortcut key app will be launched right away.

Adding command

The next task is to create a command key that will actually hold the command to launch the application. Right-click on the entry that you have created, hover over New, and click on Key.

Next, you’ll need to create the command key that will actually hold the command used to launch the application. Right-click on the new Notepad key, and then choose New \ Key from the menu. Name this key 'command', all in lower case and without hyphens.

Now in order to finish setting the launcher, you need the full path of the file that you would like to run. Locate your file in file explorer or in another tool and copy its path by SHIFT + right-clicking on the file itself and choosing copy as path option.

Now click on the command key and double click on the default key on right to edit it, inside the field value data paste your path to executable. close and save the registry and you are done.

In case you didn’t know, the new Windows 10 v1903 has brought tons of new features around Windows 10 Updates. One of these features is the ability to automatically adjust the Active Hours based on your computer activity. This feature is really useful as it tells the operating system when to install the Windows Updates. A lot of users use the Active Hours feature to ensure that the Windows Update won’t force them to restart their PCs to install the update. So if your computer is turned on, it won’t apply the update during the active hours you’ve specified. In addition, the active hours change for many users and they are not that strict. For instance, if you set the active hours between 10 am to 5 pm, Windows Update won’t be forcing you to restart your computer to install the updates at those times. Note that Windows Update allows enabling an option using where it can monitor the active hours in your computer and change it. To configure this setting, here’s what you have to do:

• Frist, go to Settings > Update & security > Windows Update.
• Next, take note of your current active hours and click on the “Change active hours” link.
• Then toggle the option that says, “Automatically adjust active hours for this device based on activity”. This will change the active hours and if you match it with the previous one, it should be different.

As you can see on the image given above, the earlier active hours were between 8:00 to 17:00 and were changed to 11:00 to 19:00. If you have been using this feature for a while you’ll find how useful and handy it is especially when you’re using your computer and don’t want any notifications like the prompts for Windows Updates to bother you while working.

If you are trying to connect an external device to your computer but you suddenly encounter an error that says, “Device requires further installation”, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. In most cases, USB sticks, headphones, speakers, and other external devices, install drivers automatically once you connect them to your computer which means that the drivers are downloaded and installed in the system as soon as the external device is plugged in. However, if the driver has become corrupted or outdated, you might encounter an error like the

“Device requires further installation”

Aside from corrupted or outdated drivers, the error could also be caused by pending updates, an incorrect version of the Intel PROSet Wireless driver, or checking the wrong event. Whatever the cause is, this post will provide you with some potential fixes that can help you resolve the problem. But before you troubleshoot the problem, ensure that your Windows 10 computer is updated to its latest version and you must also not forget to check that you’re checking the correct event on the Event Viewer. Once you have these things covered, proceed to the instructions below.

Option 1 – Try to update the device drivers to the latest version

One of the most likely root causes of the “Device requires further installation” error is either outdated or corrupted drivers in your computer. This kind of problem is more common on several devices like scanners and printers for which the drivers are provided with them.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
• After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also opt to download the latest versions of the device drivers directly from the website of the manufacturer. Once you’ve downloaded them, you can install them into your computer right away and then try connecting the external device again. On the other hand, you can also try to reinstall the device drivers.

Option 2 – Try to install the latest version of the Intel PROSet Wireless driver

A lot of users who experience the problem reported that their wireless driver wasn’t also working properly and it was then found that it was caused by the outdated Intel PROSet wireless driver. Thus, to fix the problem, you need to install the latest version of this driver from the intel.com website and install it on your computer. When you download the driver, make sure that your computer is running an Intel system and then download the correct driver depending on whether your computer is a 64-bit system or a 32-bit one.

If you are trying to start the Microsoft Outlook application on your Windows 10 computer but you suddenly receive a message box with an error message that says, “We are unable to connect right now, Please check your network and try again later”, read on as this post will guide you on how you can fix this error. This kind of error in Microsoft Outlook could be due to some issues with your internet connection or it could also be due to the VPN software if you’re using one. Whatever the cause is, there are several potential fixes you can check out to fix the error. You have to check your internet connection or try changing it. You could also try to disable your VPN software or restart your computer or Microsoft Outlook and try starting the app again. In addition, you can also try entering your password again or check some settings in the Windows Registry or open Microsoft Outlook in Safe Mode. Refer to the guidelines provided below to further troubleshoot the problem.

Option 1 – Try to check your internet connection

The first thing you can do to resolve the problem is to check your internet connection. You have to make sure that you are connected to the internet and that it has a stable connection.

Option 2 – Try to restart your computer or Microsoft Outlook and try again

The next thing you can do to fix the error is to restart your computer or Microsoft Outlook. This simple process can actually help you fix the problem as it could only be a glitch that can be fixed with a simple restart.

Option 3 – Try to enter your password again

You could also try entering your password again to resolve the error. Just click on the Cancel button to open a dialog box and then enter your password again and see if it helps. Note that you might have to do it for all your email IDs in Microsoft Outlook.

Option 4 – Try opening Microsoft Outlook in Safe Mode and disabling its add-ins

Putting Microsoft Outlook into Safe Mode can help you identify the problems in it. Safe Mode also helps you fix a certain issue caused by some corrupted add-in. To start your Microsoft Outlook in Safe Mode, refer to these steps:

• Tap Win + R on your keyboard to open the Run dialog box.
• Next, type in “Outlook /safe” and press Enter to run the command.
• After that, it will ask you to select a profile that you want to use. Just simply select a profile from the drop-down menu and click on the OK button.
• Now you have successfully opened Microsoft Outlook in Safe Mode. As a result, it will start with disabling the add-ins. Meaning to say, there is some corrupted add-in that’s causing the problem, and that you need to look for that add-in and either disable it or have it permanently removed.
• Once you’ve identified the corrupted add-in, you can disable or remove it by going to File > Options > Add-ins. From there, select the option “COM Add-ins” from the drop-down menu and then click the Go button.
• Finally, close Microsoft Outlook once you’ve covered the given steps above and then try to open it normally.

Option 5 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “We are unable to connect right now, Please check your network and try again later” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 6 – Try to check the settings in the Registry

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesNlaSvcParametersInternet
• From there, look for the DWORD named “EnableActiveProbing” and make sure that its value is set to “1”. When the value is set to 1, it means that it is Enabled. This is the default setting and is used to identify the status of the network connectivity of your computer.

If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error

This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /ScanOS
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

SafeSearch is an ad-supported, cross web browser plugin for Internet Explorer and Firefox/Chrome. The browser extension will modify the default or custom settings of the browser including the home page, search settings, and in some cases will modify Internet Explorer’s load time threshold, place a lock file within Firefox to prevent changing settings as well as disable the browser’s Content Security Policy in order to allow for cross-site scripting of the plugin. For these reasons, it has been classified as a browser hijacker.

From the publisher: SafeSearch created by AVSoftware is the unique search engine that filters malicious sites or sites with bad reputations. Every website is weighted on several critical factors – vendor reliability, child safety, privacy issues, user opinions, and ratings.

SafeSearch has been found to be bundled with 3rd party software and malware and therefore is not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is amongst the internet’s constant problems that target browsers. It’s a kind of malware program that directs web browser requests to some other malicious sites. They’re created to disrupt browser functions for several purposes. Typically, the idea is to force users to visit certain websites that are trying to improve their visitor traffic and produce higher ad revenue. Even though it might seem naive, all browser hijackers are damaging and therefore always regarded as security risks. Furthermore, hijackers can make the entire infected system vulnerable – other dangerous malware and viruses will take hold of these opportunities to intrude into your PC effortlessly. Browser hijacking symptoms There are several signs of web browser hijacking: home-page is changed; you see new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography websites; the main web browser settings are altered and undesirable or insecure sites are added to the trusted websites list; you notice many toolbars on your internet browser; unstoppable flurries of pop-up advertisements show up on your PC screen; web pages load very slowly and at times incomplete; you cannot visit specific sites like homepages of security software.

So how does a PC get infected with a browser hijacker?

Browser hijackers infect computers in numerous ways, including via a drive-by download, a file-share, or an infected e-mail. They could be included with toolbars, add-ons, BHO, plugins, or browser extensions. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. An example of some notorious browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are continually changing.

Browser Hijacker Malware – Removal

Certain hijackers could be removed simply by uninstalling the related freeware or add-ons through the Add or Remove Programs in the Microsoft Windows control panel. However, the majority of hijacking codes are certainly not simple to remove manually, as they go much deeper into the operating system. Moreover, manual removal expects you to perform several time-consuming and intricate procedures that are tough to conduct for novice computer users.

What you can do if Virus Stops You From Downloading Anything?

Malware can cause all kinds of damage once they invade your PC, from stealing your personal information to erasing data files on your PC. Certain malware variants alter internet browser settings by adding a proxy server or modify the computer’s DNS settings. In these instances, you will be unable to visit certain or all of the websites, and thus not able to download or install the necessary security software to eliminate the malware. If you are reading this, you may have got infected by malware that stops you from downloading a computer security program like Safebytes Anti-Malware. Even though this type of issue will be tougher to get around, there are a few actions you can take.

Install antivirus in Safe Mode with Networking

Safe Mode is actually a unique, basic version of Windows where only minimal services are loaded to counteract malware and other troublesome applications from loading. In case the malware is set to load automatically when PC boots, switching into this particular mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you reboot into Safe Mode with Networking, you can download, install, as well as update anti-malware software from there. At this point, you could run the antivirus scan to remove computer viruses and malware without hindrance from another application.

Switch over to an alternate browser

Malicious program code might exploit vulnerabilities in a particular browser and block access to all anti-malware software websites. If you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by hackers, the most effective approach is to switch over to an alternate web browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your favorite security program – Safebytes Anti-Malware.

Install security software on a flash drive

To successfully eliminate the malware, you might want to approach the issue of installing an antivirus software program on the affected PC from a different perspective. Do these simple measures to clean up your infected computer using a portable antivirus. 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Mount the pen-drive onto the same system. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Select the USB drive as the location when the wizard asks you exactly where you would like to install the application. Follow the on-screen instructions to finish the installation. 5) Transfer the flash drive from the uninfected PC to the infected computer. 6) Double-click the antivirus software EXE file on the thumb drive. 7) Click on the “Scan Now” button to start the virus scan.

Ensure the Safety of Your Computer by Installing SafeBytes Anti-Malware

If you’re looking to install an anti-malware application for your computer, there are numerous tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. Some of them are good but there are several scamware applications that pretend as authentic anti-malware software waiting to wreak havoc on the computer. When searching for an anti-malware program, choose one that provides solid, efficient, and full protection against all known computer viruses and malware. When considering the dependable software programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes can be described as a powerful, real-time anti-spyware application that is made to assist regular computer users in safeguarding their PC from malicious threats. This tool can easily identify, remove, and protect your computer from the latest malware intrusions such as spyware, adware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware comes with a myriad of enhanced features that sets it aside from all others. Here are a few popular features present in this software: Anti-Malware Protection: By using a critically acclaimed malware engine, SafeBytes gives multi-layered protection which is designed to catch and eliminate threats that are hidden deep inside your computer system. Real-time Active Protection: Malware programs trying to get into the computer are identified and stopped as and when detected by the SafeBytes active protection shields. They’re highly efficient in screening and getting rid of various threats because they are continuously revised with the latest updates and safety measures. Safe Web Browsing: SafeBytes provides an instant safety rating on the web pages you are about to visit, automatically blocking risky sites and ensure that you’re certain of your safety while browsing the net. Low CPU and Memory Usage: This software is lightweight and will work quietly in the background, and will not have an effect on your computer efficiency. 24/7 Customer Service: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SafeSearch without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SafeSearch

Error 0xc0000225 is the error that occurs on system startup, most times error just disappears all by itself but in some cases, it can be really persistent and can even cause you not to be able to enter the system that could be a really annoying thing, especially if there is some important task waiting to be finished. In this guide, we will present you with solutions for this error and how to solve it so you can get back to work as soon as possible.

Solution if you can not log into windows due to repeating error

If an error repeats itself constantly and you are unable to boot into Windows itself you will need to prepare Windows boot USB. You can download the Microsoft media creation tool here and then use it to create a bootable USB with Windows 10. Once the USB is done reboot your system and boot from USB. CHoose repair Windows instead of install and follow onscreen instructions.

Solution if you can log into Windows

If you can log into Windows bring up the command prompt in administrator mode and type in it SFC /SCANNOW followed by ENTER, wait for the whole operation to finish, and then reboot the system.

In 27 European countries for some time it has been considered for introducing a law that would force phones, tablets, laptops, and other mobile devices to use a single USB Type-C connector.

The European Parlament announced that a provisional agreement has been reached and that it was voted that a single charging solution is USB Type-C. The current agreement applies and covers the next devices: phones, tablets, Readers, earbuds, digital cameras, headphones, headsets, handheld consoles, and portable speakers. All currently existing devices can still be sold without issues but starting in the fall of 2024 all-new products must support USB Type-C charging.

The agreement will also hit Laptops but not on the same date, How is USB Type-C currently not enough for charging laptops, all new laptops that will have to use it are scheduled for fall of 2025.

Although the agreement is reached the EU Parliament and Council still have to formally approve everything.

Apple targeted the most

Apple has been targeted as the main target for rules since their iPhones are still using Apple's proprietary Lightning charging port. Apple sells a lot of iPhones in Europe and even though iPad Pro and iPad Air along with all MacBooks have moved to USB Type-C, iPhones are still struggling with the Lightning port.

Apple criticized the EU’s charger rules when they were first proposed in 2021, telling the BBC, “We remain concerned that strict regulation mandating just one type of connector stifles innovation rather than encouraging it, which in turn will harm consumers in Europe and around the world.” The European Union has said in response that it will update its rules as new technology arrives.

Why was this proposed?

The main problem in Europe that led to this proposition was electronic waste which reached 11 000 metric tons in 2018. European union is afraid that this will keep rising as chargers become larger and heavier in order to accommodate faster-charging speeds. More electronic waste means more hardware slowly decomposing in landfills that will contribute to climate change affecting everyone on the planet, not just the people living in Europe.

If you get an Error Code 15 or Error Code 16 while you are browsing the web and you notice that your access is blocked to a particular website, then read on as this post will guide you in resolving this problem. Both Error Code 15 and Error Code 16 have the same message that states, “Access Denied: This request was blocked by the security rules”. Note that the error depends on what kind of browser you are using, as well as the operating system and network that you are using. On the other hand, the fixes for this error are the same and there is a handful of them that you can check out just make sure to follow each one of them carefully.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Right-click on the Taskbar and click on the Adjust Date and Time option.
• Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
• Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try to reset the affected browser

Resetting the affected browser might help in fixing Error Code 15 or Error Code 16.

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

Option 3 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error code 15 or Error code 16 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.