Fix Windows is not starting

If you find it hard to update Google Chrome to its latest version and each time you try to do so it keeps on failing, worry not for this post will guide you in fixing a list of Google Chrome Update errors. Even though there are a lot of error codes around Chrome, these are only caused by issues with the update. Here are some of the errors you can encounter when updating Google Chrome:

• Update failed: You can encounter this error when the Updates are disabled by the administrator.
• Update failed with
  • Error 3 or 11: When Chrome’s inbuilt updater fails to find the Update server to download the latest version.
  • Error 4 or 10: This happens while checking for updates with the message “Update check failed to start”
  • Error 7 or 12: This occurs when the download fails while checking for updates.
• Windows OS version is not supported.
• Google Chrome may not be able to keep itself updated.
• Any other errors that mention that “Update failed”

Since these aforementioned error codes are related to “Update Failure”, then they have common solutions and here they are:

Option 1 – Restart your computer

You need to restart your computer first and then try updating Chrome again. There are times when it’s only a temporary issue that can be fixed by simply restarting your computer.

Option 2 – Try checking antivirus programs, firewall, and parental control settings

If you have antivirus programs, a firewall installed in your computer, as well as parental controls, then any of these could be blocking you to download anything, including the update for Chrome. This is why you have to double-check and make sure that software updates aren’t being blocked by these programs. On the other hand, you can also try running the Network Troubleshooter as it can help you resolve any DNS or connectivity issues. To use it, follow the steps below.

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the Chrome Update errors. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try to reset Winsock, TCP/IP & Flush DNS cache

Resetting Winsock, TCP/IP, and flushing DNS might help in resolving the Chrome Update errors just follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 5 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 6 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 7 – Reset Google Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome will restore its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

If your browser of choice is Google Chrome then sit back and enjoy the ride as we are going through some great productivity tips for it. So without further talking let's dive right into them.

Browsing using tabs groups in Chrome

If you have plenty of tabs opened during your browsing session clogging your screen then you will be happy to know that it is possible to group tabs under, well tabs groups. The good part is that you can name groups however you wish and even code them with color if you wish so. Right-click a tab for a website you want to put into a group. Select Add tab to the new group, then type in a name for the group and choose a color. Create as many groups as you want in this way. To put a tab into an existing group, right-click the tab, select Add tab to group, and select the group to which you want to add the tab. To remove a tab from a group, right-click it and select remove from group.

Send a highlighted text to another Chrome user

If you want to send some text or article you stumbled upon while surfing the internet, there is an easy way to do it providing that the target user is also on Google chrome. Highlight the text you want to share, then right-click it and select Copy link to highlight. That creates the link and puts it into your clipboard. Copy the link from your clipboard and send it to someone. When they click on it, they’ll be sent to the section of the web page with the text you want to share, and the text will be highlighted in yellow.

Sync Google Chrome via the account on multiple devices

If you use multiple devices there is an option to sync Chrome through all of these devices and get all of your bookmarks, history, etc. All you have to do is click on three dots in the upper right corner and click on synchronize. Take note that you will need a Google account in order to sync accounts and you will need to be logged in on all devices you are syncing.

Use multiple search engines

If you need or want to use multiple search engines inside Chrome like BING, DuckDuckGo, etc. now you can and you can do it very easily. Click the three-dot menu icon at the top right of Chrome and select Settings, Search engine, Manage search engines. Under the Default search engines section toward the top of the page, you’ll see a list of search engines you can search through without having to navigate to their sites. To perform a search using any of these engines, such as Bing.com, type bing.com into the address bar and press the Tab key. The leftmost part of the address bar changes, it will read Search Bing or whatever search engine you’ve typed in. Now just type in your search term and press Enter, and you’ll do a search with that search engine.

Search similar websites in content

When you are searching for content on google there is a very easy and quick way to find similar content on the internet. For example, if you want to find more sites similar to the searched site just type in the address bar in front of address related: For example, if you want sites similar to Microsoft, you would type related:www.microsoft.com

Open specific set of websites on Chrome startup

If you need and want to open a specific set of pages each time Chrome is booted know that you can. Click the three, dot icon at the top right of Chrome and select Settings, You and Google, then scroll to the On startup section at the bottom of the screen. Select Open a specific page or set of pages, then click Add a new page, type or paste in the page’s URL and click Add. Add as many pages as you want this way. That’s it for now on Google Chrome tips for better productivity, tune-up again to errortools.com for more articles.

Even with the new Groove Music in Windows 10, a lot of users still prefer to use the old Windows Media Player. This isn’t surprising since Windows Media Player still remains to be one of the best players you can find. However, that does not mean that it is without flaws as it could still encounter some issues from time to time. One of the issues you might encounter when using the Windows Media Player is when you try to burn DVDs or CDs but end up failing due to an error that pops up that says, Windows Media Player cannot detect the length of the file. At the time of writing, it isn’t clear yet what the real cause of the error is. However, there are several fixes that are provided in this post for you to check out so you can resolve the problem. You can try to get rid of any unsupported files from the burning list or you could also try running the Windows Media Player troubleshooters. Aside from that, you could also try to drag and drop music or change the burning speed. For more details, refer to the following options.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try running the Windows Media Player troubleshooters

The next thing you can do to fix the error is to run the built-in troubleshooters for the Windows Media Player. Windows 10 actually comes pre-packed with three troubleshooters designed for Windows Media Player. They can help in fixing the “Windows Media Player cannot detect the length of the file” error. To run these troubleshooters, simply tap the Win + R keys to open the Run dialog box and type “msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic” for the Windows Media Player Settings troubleshooter or type “msdt.exe -id WindowsMediaPlayerLibraryDiagnostic” for the Windows Media Player Library troubleshooter, or type “msdt.exe -id WindowsMediaPlayerDVDDiagnostic” for the Windows Media Player DVD troubleshooter.

Option 3 – Try to drag and drop music

Another thing you can check out is to drag and drop all the tracks into the Windows Media Player before you burn them. All you have to do is open the folder where the tracks are located and highlight all of them and then drag them to the Windows Media Player. It should now be able to detect the length of each one of the tracks without any errors.

Option 4 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. Just open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.

Steam Deck release is almost upon us and more news comes to light. The Latest officially confirmed technical detail is that the user will have access to device's BIOS and that dual booting will be officially supported. This, of course, means that you will be able to have both Proton and Windows on your device letting you play anything that you wish if the hardware is strong enough. Valve also said that you can launch OS from an SD card! This of course will save space available for games themselves, especially for entry models with less than one available. All of this information really pushes Deck into the territory of a handheld PC and not just another console and I must admit that this announcement left a smile on my face.

There are times when the Windows Search results do not include what you want to search. However, if you are trying to search for something that’s located on your desktop and Libraries, they would appear right away on the search results. Actually, the issue is not with the search but with the list of files and folders that Windows can index. If you encounter this issue, read on as this post will guide you on how to fix it. The Windows 10 operating system, ever since Windows v1903 was released, offers two kinds of searches – the classic and the enhanced search. You may have to add more folders to the classic search or use the enhanced mode to resolve the issue. In other words, to fix the problem with the Start Menu Search, you can try to enable the Enhanced Mode or add folders to the Class Search or remove the excluded folders, as well as run the Search and Indexing troubleshooter. For more information, refer to each one of the options provided below.

Option 1 – Try to enable the Enhanced Mode

To fix the problem, you have to enable the Enhanced Mode search and configure the folders you want to be indexed. How? Follow these steps:

• First, you have to go to Settings > Search > Searching Windows.
• Next, select the radio button for the Enhanced option.
• After that, select the folders you want the Windows Indexer to exclude from the Enhanced Search mode.

Option 2 – Try to add folders to the Class Search

If you don’t want to enable the Enhanced search mode, then you might want to add folders that are important to you. All you have to do is configure the Search Indexing Options by following these steps:

• Go to Settings > Search > Classic and from there, click on the “Customize search locations” option.
• Next, click on Modify in the pop-up window that appears.
• Then add drives and folders that are important to you. Once the indexing is completed, Windows will be able to find the file and display it in the search results.

Option 3 – Try removing the excluded folders

If you have already enabled the Enhanced mode but your files still don’t appear, then you might want to check out the excluded folder list.

• The first thing you have to do is go to Search and from there, you will find a list of folders under the Excluded folder list.
• Next, click on the excluded folder that you want to remove by clicking on the “Remove Excluded folders” button.
• If you are using the Classic search, you have to check if the index has restrictions on the file type. You can find it in Advanced options > File Types.

Note: If you want to search in Documents, you could also enable the Index Properties and File Contents. This should resolve the problem.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for the Windows Start Search are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

If you are trying to copy a folder or file in your Windows 10 computer but encountered an error that says, “There is insufficient disk space to complete operation”, then you’ve come to the right place as this post will walk you through how you can fix the error. This kind of problem could be due to lack of disk space, corrupted disk, and many more. In such cases, this error usually pops up when you move or copy a file or folder to a particular location. There are several potential fixes you can check out to fix this error. You can try to run the Storage Sense or Disk Cleanup or try copying or moving the file in a Clean Boot State. You could also try formatting the given partition to NTFS. For more information, refer to each one of the options provided below.

Option 1 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clean now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the “There is insufficient disk space to complete operation” error.

Option 2 – Restart your computer in a Clean Boot State

If the first options didn’t work and you still see the “There is insufficient disk space to complete operation” error when you copy folder or files, you can try putting your computer in a Clean Boot State and then again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect copy the folder or file once more and check if the error is now gone.

Option 3 – Try formatting the given partition to NTFS

Even though this option may take a lot of your time, it is proven to fix the “There is insufficient disk space to complete operation” error as reported by many users who also went through the same dilemma. So if the removable disk is showing the same error message no matter which computer you insert it, you might have to format the drive with the help of Command Prompt. But before you do that, you must know that all the contents of your drive will be permanently deleted after you format it.

• Tap Win + R to launch Run.
• Type in cmd and then tap Enter or click OK to open the Command Prompt.
• And in the elevated window of Command Prompt, type in the following command:

format F: /fs:ntfs

In the command given above, “F” is the drive letter and “NTFS” is the file system you want. Just remember to replace “F” with the drive letter you want to format as well as the file system you prefer. Brace yourself as this process might take quite a while even if you only have a 4 GB USB drive – so you must not close the window under any circumstances as the drive might get corrupted and wait for the process to finish.

Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Handsfree Service – Manual (Triggered)
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.

Error Code 0x8007007e – What is it?

Error code 0x8007007e occurs in Windows 8 or 8.1 when users attempt to, but fail to successfully use Windows Update. When this occurs, Windows 8 or 8.1 users will not be able to access updates or certain web pages. This error manifests itself via the following common symptoms:

• Inability to complete tasks via Windows Update
• Message box displaying error code 0x8007007e message

Solution

Error Causes

Error code 0x8007007e is usually caused by a malfunction within your system. This malfunction may be due to several issues such as malware on your device, or the accidental removal of a registry entry or system file.

Further Information and Manual Repair

To correct issues related to error code 0x8007007e in Windows 8.1, users may need to employ one or several manual repair methods. Users will not necessarily need technical skills to accomplish this task. However, if you are uncertain of your skills or you are unable to resolve the issue after completing the tasks below, consult a Windows repair technician or use an automated tool.

Method one: System File Checker

System File Checker (SFC) enables users to check their system for corrupt or missing system files. You will need to use Command Prompt. To access System File Checker on Windows 8 or 8.1, follow the instructions below.

• Step one: Tap or use the mouse to click Search
• Step two: Type Command Prompt in the Search box
• Step three: Select Command Prompt, and then click Run as administrator
• Step four: Type password if prompted by Command Prompt to do so or simply click Allow

Whether you run Windows 8 or 8.1 operating system on your computer, System File Checker will begin to find and repair missing or corrupted system files. If, however, you are unable to successfully complete the task via Command Prompt, repeat the steps above. You may also consider help from a professional or simply move to the next manual repair method listed below.

Method two: Perform a Clean Boot

A Clean Boot will help users determine if error code 0x8007007e in Windows 8.1 is caused by a problem associated with startup programs. Problems may arise when there is conflict among programs that run in the background when users turn on their device. To run a clean boot, follow the steps below:

• Step one: Click the Start button and type msconfig in the search box
• Step two: Click Services tab
• Step three: Click Hide all Microsoft Services box then select Disable All
• Step four: Click Startup tab
• Step five: Select Disable All, then OK
• Step six: Restart the computer then check if you can now update the system

If the Clean Boot is successful, you will be able to successfully update your system without receiving error code 0x8007007e. However, if the error code reappears while you attempt to access updates or web pages, proceed to the next manual repair method below.

Method three: Scan for Malware

Since error code 0x8007007e in Windows 8 or 8.1 can be caused by issues related to malware, it’s important for users to check their system using a powerful antivirus or anti-malware software. If you do not have one on your system, you will need to download such software as soon as possible.

Once you have the software on your PC, run a scan to check if your computer has been infected. If malware is indeed on your device, remove it using the anti-malware tool.

Method four: Run System Restore Tool

Another effective manual repair method relates to System Restore. This tool enables Windows users to restore their computer to an earlier period of time in which the error code was not present. When done properly, it can effectively resolve error code 0x8007007e. Before running this tool, however, be sure you select a time in which all important files and programs are present so as not to lose them.

Method Five: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

This post will guide you on how you can fix the Error 0x80070079. This kind of error mostly occurs during the transfer of files across the networks. It could be caused by several factors which include the incorrect configuration of drivers or the network, as well as deadlock state or the server is loaded with a lot of tasks and if any location is not available. This error could also appear when you try to create a System Image or copy or move files on your computer. Here’s the full context of the error message:

“Error 0x80070079: The semaphore timeout period has expired.”

To fix this error, you can try to run the three built-in Network-related troubleshooters or update or reinstall the network adapter drivers or perform a network reset. For more details, follow the options laid out below.

Option 1 – Try to run the three built-in Network-related troubleshooters

The first thing you could do to fix the problem is to run any of the three built-in troubleshooters related to Networks such as Incoming Connections, Network Adapter, and Shared Folders troubleshooters. To access them, just open the Windows Settings app, and go to Update & security > Troubleshoot. From there, run any or each one of the aforementioned troubleshooters.

Option 2 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Perform a Network Reset

Network Reset is a feature in Windows 10 that will help you reinstall the Network adapters as well as reset the Networking Components back to their original settings.

• Open the Start Menu and click on the Settings icon.
• Next, click on the Status link on the left side where you should see the status of your Network. Aside from that, you should also see a link that will let you open the Network Troubleshooter – click on that link to expand Network Troubleshooter.
• Under Network Troubleshooter, select the link for “Network reset”.
• After you click on Network reset, it should redirect you to the following page. From there, click on the Reset now button.

A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Restart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.