Windows 10 won't upgrade to a newer version

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

What Is 0xc000001d Error?

The 0xc000001d error is a common yet critical error that can occur when Windows is damaged or fails to work as a result of either missing system files or corrupt system components. This error can be extremely dangerous to Windows as it can inflict major damage to data and component files.

Error Causes

A 0xc000001d error code can occur because of a number of reasons, of which corrupt registry files are the most common, and about 94% of the time, this results in the error. However, virus infection or an adware or spyware invasion can also result in this error. Outdated drivers and missing DLL files can also be critical and will lead to this error causing major damage to computer files. Contrary to popular belief, incomplete installation and unfinished uninstalls can also because of this error. Other causes include improper shutting down of computers and improper hardware or software deletion.

Solution

Further Information and Manual Repair

Because of this 0xc000001d error code, Windows can fail in starting some processes and the system’s performance can significantly slow down. In some cases, Windows has problems starting up and the system can freeze. Lastly, this error code can even result in the Blue screen of death error message, just like other critical Windows errors. If any of the above problems and symptoms occur in your PC, then you should immediately seek to resolve this problem. In order to resolve this 0xc000001d error code or repair the corrupted and damaged Windows files, you will need a 0xc000001d repair tool. There is more than one method of treating this kind of error code, and here is how you can manually do it:

• Start the computer and log in as administrator
• Go to the start button and select All Programs. Go to Accessories, System Tools, and then System Restore
• Click on System Restore and in a new window, select the ‘Restore my computer to an earlier time’ option and click Next
• On the new confirmation window that appears, click Next
• Restart your computer after the restoration has been completed

Another way to manually repair this 0xc000001d error code is to:

• Manually edit the Windows registry
• Update all the drivers for the device

It really sucks when you can’t fully enjoy the newest version of your favorite OS.

Windows 11 is still relatively fresh and consequently has some annoying little bugs that really ruin our experience. The good news is that you’re not alone and most of them are easy to fix.

Here are 5 commonly reported Windows 11 issues and what you can do to get rid of them.

1. Windows 11 audio problems

One of the absolute most irritating things in the world is struggling with the sound on your computer. Windows 11 users have reported facing the issue of low or no sound. If you’re currently experiencing the same frustration, you can be relieved. Chances are fixing it will only take a few minutes.

The first thing to check would be whether you accidentally muted your device by pressing the mute button on your keyboard. Yes, we know it sounds a lot like the old “have you tried turning it off and on again?” But it’s important to leave no stone unturned, and the most obvious things are usually the ones we easily overlook.

Moreover, if you have several audio output sources, check whether the right one is selected. You can do this via the Action Center or through Settings. If you want to use the same source every time, we also recommend you set it as the default one.

It’s also important to have a good, up-to-date audio driver. More often than not, this will be the true cause of your audio struggles. Make sure to update your driver, and if that doesn’t work out, you can always un- and reinstall it or install a different one. 

Lastly, if all attempts remain unsuccessful, run the audio troubleshooter to figure out what’s actually going wrong.

2. Unable to find files

Such a powerful new operating system, yet it can’t seem to do the simplest thing imaginable? The File Explorer not responding on Windows 11 is one of the most frustrating and most common problems with Microsoft’s newest iteration of its awesome OS.

However, 9/10 times it can be fixed by simply restarting your PC. You could also try killing the Windows Explorer process in the Task Manager and then rerunning it.

If these don’t help, check whether there are any pending Windows 11 updates. A single missing update can compromise your PC’s functionality, so always make sure to install them all on time. 

Should none of that work, then there are other ways to solve the File Explorer problem. However, then the issue is probably a bit deeper and it’s no longer in the ‘easy fix’ territory.

3. Start menu not working

Just like the File Explorer, the Start menu is a fundamental element of your OS. So, it’s only natural that its malfunction grinds your gears. It may be more customizable than on previous Windows versions, but it doesn’t always work smoothly. 

If you’re facing the so-called Start menu critical error, there are a few things this could be caused by. Usually it means you turned off your system while an important update was still being installed, there is a corrupt file on your PC, or Windows forcefully stopped a program. 

Whatever the reason, the solution should be pretty simple. Try the basic steps: restarting your File Explorer (like we explained above) and signing out and back into your account. If that doesn’t do anything, you may want to try uninstalling third-party start menu apps (if you have any), since they can interfere with your default programs’ functionality.

Now, those are the easy fixes. If you get nowhere with them, you might need to identify the root cause and search for more complex solutions than that.

4. Snipping tool not working

Our beloved screenshot tool was introduced with Windows 10 and Microsoft decided to keep it. However, you were probably just as disappointed as us when you tried to run it and failed. 

Normally, this can be fixed by installing the latest Out-of-band (OOB) update, or even pending updates in general. Even if your system appears to be up-to-date, run the checker just in case.

Another cool thing Windows 11 lets you do is ‘Repair’ and ‘Reset’, which is the easiest way to troubleshoot your Snipping tool. If this fails, you can also try the good old un- and reinstall method. Simply uninstall the tool through the Control Panel and reinstall it from the Microsoft Store.

Furthermore, in the case of an upgrade from Windows 10 to 11, it may be that the old Snipping tool version is interfering with the launch of the new one. If you don’t care that much about the additional options available with the enhanced screenshot tool, you can use the old version instead.

Simply go to your C Drive, find the Windows.old folder, search for the tool and open it from there. Make sure to pin it to your taskbar as well, if you know you’re going to use it often.

5. Can’t install the latest update

The latest Windows 11 version, 22H2, has brought tons of enhancements to our dearest operating system. Unfortunately, a lot of users still haven’t had the opportunity to experience it. A mere update of your OS version should be the one thing that goes smoothly, but sometimes that’s not the case.

Failure to install 22H2 can be caused by a few things. Most commonly, the issue is caused by lack of storage space or corrupted files, but there could be other culprits.

There are a couple of things you could try. For example, it’s crucial that your drivers be up-to-date and some important services be enabled. These are: Windows Modules Installer, Background Intelligent Transfer Service, Cryptographic Service, Windows Update services.

To enable them, search ‘Services’, find the service you need and right-click on it. Open ‘Properties’ and select the startup type ‘Automatic’.

It may also be necessary to unplug all peripherals that aren’t crucial and disable third-party antivirus tools until after the update is finished. 

Ultimately, you can run the Windows Update troubleshooter to detect and fix other possible issues.

Summary

Tiny bugs like these are nothing out of the ordinary. That said, we still all hate when they happen.

Hopefully some of our solutions have helped you to a smoother Windows 11 experience. But if you’re still struggling, feel free to reach out to us. We’d be happy to help!

Software Updater is an ad-supported browser extension hijacker that claims to update your PC programs and drivers. In addition to managing the installation of your selected software, this install manager will make recommendations for additional free software that you may be interested in. Additional software may include toolbars, browser add-ons, game applications, anti-virus applications, and other types of applications. The hijacked homepage, softwareupdater.com, did not have valid legal privacy and disclaimer policies on its website as of publication date.

This software adds a Windows Task Scheduler in order to launch the program at various times, including system startup. The software has access to all installed applications on your PC and can install bundled products with unwanted malware. It is also commonly distributed in bundles with unwanted software. Several anti-virus programs have classified this software as malware and are therefore not recommended.

About Browser Hijackers

Browser hijacking means that a malicious code has control over and modified the settings of your internet browser, without your consent. They’re made to interfere with browser programs for several purposes. The idea is to force users to visit specific sites that are trying to increase their visitor traffic and produce higher ad revenue. It may appear harmless, but most of these sites are not legitimate and could present a severe threat to your online safety. Browser hijackers can even allow other malicious programs without your knowledge to further damage your computer.

How to determine if your web browser is hijacked

The common symptoms that indicate having this malicious software on your computer are: 1. home page is changed 2. you find new unwanted bookmarks or favorites added, typically directed to advertisement-filled or pornography websites 3. the default search engine has been changed and your browser security settings have been lowered without your knowledge 4. you find unwanted new toolbars added 5. you may find many pop-up ads on your computer screen 6. your internet browser has become unstable or starts running sluggishly 7. you can’t go to specific websites such as home pages of anti-malware software.

Exactly how browser hijacker infects computers

Browser hijackers infect PCs in numerous ways, including via a drive-by download, a file-share, or an infected email. Many web browser hijackings come from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to provide them additional functionality. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Some of the well-known hijackers are SoftwareUpdater, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers may record user keystrokes to collect potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a point where it will become unusable.

Browser Hijacker Malware – Removal

Certain hijackers could be removed by just uninstalling the related free software or add-ons through the Add or Remove Programs in the Windows Control Panel. In some cases, it can be a tough task to identify and get rid of the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers might modify the Computer registry so it can be extremely tough to fix manually, especially when you are not a very tech-savvy person.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

Malware can cause many different types of damage to PCs, networks, and data. Some malware is meant to restrict or prevent things that you want to do on your computer system. It may not permit you to download anything from the net or stop you from accessing some or all of the internet sites, especially the anti-virus websites. If you’re reading this now, you’ve perhaps recognized that a malware infection is a reason for your blocked internet traffic. So how to proceed if you need to install an anti-virus software like Safebytes? Even though this type of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

In Safe Mode, you can change Windows settings, un-install or install some software, and eliminate hard-to-delete viruses and malware. In the event, the virus is set to load immediately when PC boots, shifting into this particular mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen comes up; Or after normal Windows boot up, run MSCONFIG, check “Safe Boot” under Boot tab, and click Apply. As soon as you restart into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove viruses and malware without hindrance from another malicious application.

Switch to an alternate browser

Some malware only targets certain internet browsers. If this sounds like your situation, utilize another browser as it might circumvent the virus. The best solution to avoid this problem is to select a web browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Install and run anti-malware from your flash drive

To effectively remove the malware, you might want to approach the issue of running anti-virus software on the affected computer system from a different perspective. Adopt these measures to run the antivirus on the affected PC. 1) Download the anti-malware program on a virus-free PC. 2) Mount the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Pick a thumb drive as the place when the wizard asks you exactly where you want to install the program. Follow the on-screen instructions to complete the installation. 5) Disconnect the pen drive. You can now use this portable anti-malware on the infected computer. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Features of SafeBytes Anti-Malware

Want to install the best anti-malware software for your computer system? You can find many applications available that come in paid and free versions for Windows systems. Some of them do a great job in getting rid of threats while some will affect your PC themselves. You must be careful not to choose the wrong application, especially if you purchase a paid software. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is really a powerful, highly effective protection application made to assist users of all levels of IT literacy in identifying and eliminating harmful threats from their computers. Through its cutting-edge technology, this software protects your PC against infections brought on by different types of malware and similar threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes possesses a plethora of great features that can help you protect your laptop or computer from malware attack and damage. The following are some of the best ones: Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They are very efficient in screening and getting rid of different threats because they are constantly revised with new updates and safety measures. Best AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your computer. Safe Browsing: SafeBytes gives an instant safety rating about the web pages you’re about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs: with you actually. Premium Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SoftwareUpdater without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SoftwareUpdater

When we are working on our computer, we have tendencies to make it look and behave to our best needs and however, best suits us. The Internet has crawled into our lives and made itself a must-have in modern society, internet browsers as a crucial piece of software for viewing the web have also grown and made themselves to be more open for user settings and personalization, Chrome, one of the most popular browser has the option to open a specific set of pages one it is opened and that is what we will cover today in this tutorial. No matter would you like to by default open some online store, maybe an email or news website, you can open each of them or all of them once Chrome is run, making your daily routine more enjoyable and stress-free. The first thing, of course, is to start Chrome itself, once Chrome is up, click on three dots in the upper right corner of the Chrome window and select settings. When you are in settings, on the left side move toward the bottom until you run into a tab that says On Startup and click on it. On right, a new section will open, click on Open a specific page or set of pages. You will be presented with the option to add a new page by typing its URL or getting it from bookmarks or using a specific opened one. You can repeat this process until you have added all pages that you wish to be automatically opened once Chrome is opened for the first time.

BONUS:

If you have noticed right above the setting that we have used for opening a specific set of pages there is the option Continue where you left off, this option will open each page exactly where it was when Chrome was shut down letting you keep viewing where you have left off. This is useful if by any chance your battery ran out or you had to quickly turn the computer off for whatever reason.

Error 2046 - What is it?

Error 2046 is an error code related to Adobe Flash Player. It usually occurs while watching movies or videos on the web browser. This error code may interrupt video display and hamper you from watching your favorite movies and videos.

Solution

Error Causes

Narrowing down the reason for the occurrence of this error code is quite difficult virtually because it may trigger due to several reasons such as:

• There might be issues with Adobe Flash Player settings
• Ad-blocking products
• Windows not updated
• Registry issues
• Malware infection
• Flash Player Add on not properly installed

Further Information and Manual Repair

The good news is that the error 2046 is not fatal. It is easy to fix. In fact, it is so easy to repair that you can do it all by yourself even if you are not a computer whiz. You don’t have to hire a professional and spend hundreds of dollars on repairs. Here are some of the many manual solutions that you can try to fix this issue on your computer screen:

Reinstall Adobe Flash Player

Since this error code is largely related to Adobe Flash Player, it is advisable to start by reinstalling the Flash Player. Here is a step-by-step guide to help you work through it.

1. First, click start and then select the control panel.
2. Now click on programs and then uninstall Flash Player from the program list.
3. After that’s done, reboot your computer.
4. Now download Adobe Flash Player from a reliable website and run it.

If it works perfectly, then the issue is resolved. If not, then try other methods given below.

Re-Enable Flash Player Add-on

Adobe Flash Player add-on is basically installed in IE (Internet Explorer) which is loaded each time you load IE. Sometimes the problem with this add-on can also generate error 2046.

1. To resolve this, open Internet Explorer and press Alt-Key.
2. Select tools and then manage add-ons.
3. Now select Adobe Flash Player Active X and then click disable tab.

Once that’s done, restart the web browser and repeat the same steps but this time click enable button. This will hopefully resolve the issue.

Unblock Ad Blocking Products

Sometimes error 2046 may pop up on your screen if you use ad-blocking products like AdBlock Plus. If so, then try uninstalling ad-blocking products installed on your PC to fix the issue.

Install Window Update

Microsoft releases new updates every now and then. These updates are made with the objective of solving bugs and run-time errors like error 2046. Therefore if the error code is related to Windows updates then to resolve it is it advisable to launch the Windows update program and update your operating system. For this, click Start, All Programs, and then click Windows Update. Now click the Check for updates button and download and install the new updates. Once that is complete, restart your PC to bring changes into effect.

Scan for Malware and Look For Registry issues

Whether the issue is related to malware or the registry, it is recommended to download Restoro. This is a next-generation and a multi-functional PC Fixer embedded with a powerful antivirus and a registry cleaner. Run it on your PC and scan for viruses and registry issues and click repair to resolve. It is user-friendly and compatible with all Windows versions. Click here to download Restoro to resolve error 2046.

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

If you receive the error code 0xc000014C while you boot up your computer, then this post might be of help. This kind of error usually points to the Registry of your computer that might be corrupted. As a result, the operating system was not able to read the BCD file and throws the 0xc000014C error. The error code 0xc000014C is triggered when your computer encounters an error in the first booting sector. You might receive any of these error messages:

“Info: An error occurred while attempting to read the boot configuration data.” with File: as “BootBCD” “File: Windowssystem32configsystem Info: Windows failed to load because the system registry file is missing or is corrupt” “Info: The Boot Configuration Data for your PC is missing or contains errors.”

To fix the error code 0xc000014C when booting your computer, you can check out the suggestions provided below.

Option 1 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve error 0xc000014C for corrupted Boot Configuration Data

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /ScanOS
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try restoring the default and uncorrupt Registry Values

This option is a bit tricky as you have to be sure about what you are doing here. However, if you are not sure, you might want to seek out a technician to fix the problem for you. But if you can handle it, then carefully follow the steps below.

• You have to first physically remove the hard drive of the computer that’s not booting up. You can refer to it as Hard drive 1 and Computer 1, respectively.
• After that, you need to have another computer which you can refer to as Computer 2, and refer to its hard drive as Hard drive 2. Make sure that this second computer is working properly.
• Next, you have to attach Hard drive 1 to Computer 2 with the Hard drive 2 attached as well.
• After that, boot Computer 2 from Hard drive 2 where Hard drive 1 will act as the second storage unit.
• Then navigate to the following location in the System Partition of the Hard drive 2.

C:/Windows/System32/config/RegBack

• From there, you have to replace all the files. Once you’re done, shut down your computer and then take out the Hard drive 1 from Computer 2 and put it back to Computer 1 as the only hard drive.
• Now boot your computer normally and check if the problem is fixed.

USB storage devices are used to store small and even big files, depending on their sizes. Usually, the sizes of the USB vary from 2GB up to 16GB. And as time passes, they have advanced quite a bit and now it’s common to find USB sticks with a capacity of 32GB, 64GB, or even 128GB. And since they now have large capacities, USB storage devices are often used for storing backups of system data as well as creating an image. However, there are times when you might encounter an error message while trying to create a backup or image on your USB device. The error message states:

“The drive is not a valid backup location.”

One of the causes of this problem is that Windows was not able to recognize the USB drives as a valid backup location since USB storage devices weren’t previously large enough to store system images. To fix this error, here are some possible solutions that might help.

Option 1 – Try creating a sub-folder in the USB drive and backup all the images there

The first thing you can try to do is to create a sub-folder on your USB device. This is one good way you can bypass the USB drive limitation. How? Refer to the steps below.

• First, right-click on the USB storage device and select Format.
• Next, select NTFS as the File System and check the box next to Quick Format.
• After that, click on Start to initiate the formatting process.
• Once the formatting process is completed, open the USB drive and right-click anywhere inside its main drive window, and then select New > Folder.
• Then name the folder to be created as “Image (or anything you please)”.
• Afterward, right-click on the folder and select Properties.
• From there, go to the Sharing tab and click on Share.
• Now check if the Permission level on the System owner which should be your username is labeled as “Owner”.
• Then try to back up your files again using your USB drive while keeping the sub-folder as the backup location.

Option 2 – Update the USB Controller Drivers

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Error Code 0x80070005 – What is it?

Error code 0x80070005 is also known as the “Access Denied” error code because it prevents Windows users from accessing updates on their machines. This error code exists due to a lack of permissions on one’s system files or registry, permissions which are necessary for the updates via Windows Update to complete successfully. Error code 0x80070005 affects multiple versions of the Windows operating system including Windows 8, 8.1, and Windows 10.

Solution

Error Causes

The lack of files or registry permissions which result in the presence of error code 0x80070005 on your device may occur based on several reasons. The most common of these relates to the existence of malware programs on your machine. Malware can disrupt and change system files which are required for the update process to occur. Thus, this error code requires a systematic approach to first find missing or corrupt files, as well as cleaning up malware programs that could be preventing your machine from accessing updates.

Further Information and Manual Repair

Windows 10 users can repair error code 0x80070005 by implementing manual repair procedures. These procedures include the installation of tools like SubInACL.exe which enable users to access information about registry keys and files, thus detecting issues that may be preventing them from completing the update process in Windows Update.

These manual repair methods are listed below with clear instructions that even average Windows users can understand and follow. However, if you attempt the procedures and experience any issues that prevent you from successfully fixing error code 0x80070005, contact a Windows repair technician. Also, consider downloading an automated tool since these tools often help users fix PC performance issues that cause error codes to occur within various versions of the Windows operating system.

Method One: Log on as Administrator to Install Updates

By logging on as an administrator, Windows users may be able to access updates via Windows Update and thereby fix error code 0x80070005 in Windows 10. Follow the steps below to complete this manual repair method.

• Step one: Click the Search bar near the Start button
• Step two: Type User Accounts in Search
• Step three: Select User Accounts
• Step four: Click Manage User Accounts, then type in password if prompted to do so

Once you are logged on as an administrator, go to Settings to access Windows Update. You will be given the option to install the latest updates. Select this option and wait for the process to be completed. If error code 0x80070005 reoccurs, however, you will need to proceed to manual repair method two which requires that you scan for malware.

Method Two: Scan for Malware

This method is very simple. As you scan for malware on your machine, you will be able to detect any malicious programs that may be preventing you from installing updates on your device. This will in turn enable Windows users to clean up their system, fix the error code, and prevent others from occurring.

First, be sure you have a viable antimalware program on your machine. Scan for viruses and other harmful programs using this third-party software. Another option is to run Windows Defender on your machine.

Once you’ve completed the scan and error Code 0x80070005 moved any malware that may be present, attempt to install updates via Windows Update. If the problem causing error code 0x80070005 in Windows 10 is resolved, you will be able to install the updates. However, proceed to the next manual repair method if the error code remains on your device after you have scanned and removed malware programs.

Method Three: Install SubInACL Tool

The SubInACL tool enables Windows users to access security details and other information regarding files and registry permissions. Use this tool to fix files and registry permissions by following the instructions below.

• Step one: Download the SubInACL tool via Microsoft’s official website
• Step two: Run program as administrator
• Step three: Restart machine
• Step four: Go to Settings, Update & security, then Windows Update
• Step five: Reattempt installation of updates

Once you’ve been able to run the SubInACL tool and fix files or registry permissions, your machine should be able to access updates. If error code 0x80070005 reoccurs, however, you may need to contact a Windows repair technician to verify if issues unrelated to permissions are causing the error code to occur.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.