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How to fix Windows 10 Update error 0x8024a000

Error Code 0x8024a000 – What is it?

The error code 0x8024a000 is related to Windows Update. You might see this error when you try to update Windows from the Microsoft site to use the latest and new features and technologies. A connection interruption between your computer and the Windows Update server may be the cause of this error. Operating system overload or corrupt registry may also cause this error. Check your modem, router, cable, etc. to be sure that these components are working well.

Common symptoms

  • You are trying to update Windows and its components such as system driver. The process suddenly stops and shows the error code 0x8024a000.
  • Your PC frequently crashes with Error 0x8024A000 when running the same program.
  • Windows runs sluggishly and responds slowly to mouse or keyboard input.
  • You cannot connect to the Windows update server and the update will not start.
  • You may also receive the error message saying that some files could not be updated.

Solution

Restoro box imageError Causes

There may be various causes for this error. Some of which are:

  • No Internet connection
  • Windows operating system is overloaded with invalid system references
  • Corrupt download or incomplete installation of Windows Update software.
  • Faulty cable, router or modem
  • Windows update services are missing
  • The system is infected with malicious programs
  • Corrupted or deleted system registry files. PC registry errors occur over time because of constant writing, editing, moving, and deleting of information and files from your computer's registry time as programs are installed, modified, and removed.

Further Information and Manual Repair

We are going to discuss some easiest ways to fix up such issues and get your PC working so that you can install new updates.

Method 1:

  1. Press the Windows button + W on your keyboard
  2. In the search box type “troubleshooting”
  3. In the troubleshooting box, select the View all tab
  4. Run the troubleshooter for these services, and then try installing updates

Method 2:

Since most of the installation-related errors can be fixed by System File Checker

System File Checker is a very efficient way to fix errors. Most of the installation-related errors can be fixed by a System File Checker. To use this tool follow instructions below:

Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner, move the pointer down, and then click Search. OR On the keyboard, press the Windows + W key. A search box will appear. Type cmd in the search box.

  1. On the command prompt, type sfc/scannow
  2. This will scan the system files and fix any error
  3. Reboot the computer and try to install updates

OR

In the command prompt type sfc/scannow.

This will scan the system files and fix any errors.

Reboot the computer and try to install updates.

Method 3:

  1. Press Windows + R
  2. A run dialog box will appear
  3. type services.msc and press OK
  4. Then in Services window, look for Background Intelligent Transfer Service. Click on it.
  5. If it is the Services issue, then it will stop the service. Click on Start in the window below, and then click Apply and OK.
  6. Reboot your machine and retry installing updates.

Method 4:

  1. Click Start or open search box
  2. Type cmd
  3. Right-click on cmd in start menu and select ‘Run as Administrator’
  4. Type net stop wuauserv
  5. Hit Enter
  6. Type ren c:windowsSoftwareDistribution softwaredistribution.old
  7. Hit Enter
  8. Type Exit
  9. Hit Enter

Method 5:

Your PC is always accumulating junk files from normal web surfing and computer usage. If these junk files aren’t occasionally cleaned, it can cause Windows Update to respond slowly and display an error message 0x8024A000, possibly due to conflict with files or an overloaded hard drive. Cleaning up these temporary files will not only solve this problem, but it will also speed up PC performance. Follow the steps below to clean up this junk:

  1. Click Start
  2. Type "command" in the search box and DO NOT hit ENTER yet!
  3. While holding CTRL-Shift on your keyboard, hit ENTER.
  4. You will be prompted with a permission dialog box.
  5. Click Yes.
  6. A black box will open with a blinking cursor.
  7. Type "cleanmgr" and hit ENTER.
  8. Disk Cleanup will begin calculating how much occupied space you can get back.
  9. The Disk Cleanup dialog box will show a series of checkboxes to select. In most cases, the "Temporary Files" category will occupy the most disk space.
  10. Check the boxes of the categories you want to clean and click OK.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

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Fixing “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again” Error in Windows 10
If you are trying to access a particular file on your Windows 10 computer either to open, rename or delete it, and you suddenly encounter an error stating, “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again”, read on for this post will help you out in resolving this issue. If you are able to find and view a file on your computer, you should have clear access to it. And since you are seeing an error message when you try to do something about this file, you are not able to do anything with the file. There are times when this error pops up with the files created by third-party services and that the file’s extension is not defined properly. On the other hand, there are also other obscure causes for this error. To fix it, here are some suggestions you can try.

Option 1 – Delete the file using Command Prompt

If you wish to delete the problematic file and weren’t to, you can use Command Prompt.
  • In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
  • Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.
rd /s \?X:badfolderpath Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.
  • After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 2 – Use a Command Prompt tweak to rename the file

If you don’t want to delete the file and only want to rename it, you can apply some tweaks using the Command Prompt. Make sure to follow the steps carefully.
  • In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
  • After opening Command Prompt, type in “cd” followed by the path where the file is located with this format – “C:\Folder1\Folder2\Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
  • After inputting the command, tap Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
    • DIR /A /X /P
    • RENAME (the current name of the problematic file) (a non-problematic name)
    • EXIT
Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 3 – Use Command Prompt to delete the file without any extension

This option applies to cases where the affected file does not have any viable extension which means that Windows does not really know what to do with it and it only displays the “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again” error message. It usually occurs with the files created by browser plugins that are mostly from Mozilla Firefox. To delete these kinds of files, here’s what you have to do:
  • Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
  • Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:
del *.*
  • After you’re done, open the File Explorer and then check if the file is now deleted or not.

Option 4 – Try using another workaround without using Command Prompt

This option is a lot like a workaround but it definitely gets the job done for you. It’s ideal for you if you do not want to deal with Command Prompt and only want to do everything in a graphical environment. To get started, follow the steps below.
  • Look for the affected file or folder on your PC using File Explorer. Once you found it, right-click on it and select the “Add to archive” option from the context menu.
  • Once the archiving options window pops up, look for the “Delete files after archiving” option and make sure that you select it then click OK to start archiving the folder or file. After that, you should now notice the file no longer exists.
  • After that, delete the archive file as well.
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How to get rid of DailyProductivityTools

The DailyProductivityTools Toolbar is packed as a browser extension that claims to increase your productivity with access to free online tools and developed by Mindspark Inc. This extension may seem handy at first, however, while browsing the internet with it active you will experience additional ads, sponsored content, and pop-up ads throughout your browsing sessions and search results.

When installed DailyProductivityTools changed your default new tab page to Search.MyWay.com disguising as a ‘Enhanced Google Search Engine’. This extension monitors your browsing activity, visited websites and links, then uses this information to better target Ads.

DailyProductivityTools has been marked as a Potentially Unwanted Program, and is recommended for removal by many anti-virus applications.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in the browser’s settings. Browser hijacker malware is designed for a variety of reasons. Generally, the idea is to force users visit certain sites that are aiming to increase their site visitor traffic and produce higher ad revenue. Many people believe that the browser hijacker is only a harmless website but that is incorrect. Almost every browser hijacker pose an actual threat to your on-line safety and it is important to classify them under privacy risks. What’s more, hijackers can make the entire infected system vulnerable – other harmful malware and viruses will grab these opportunities to intrude into your computer system very easily.

How one can identify a browser hijack

The following are some symptoms that suggest you have been hijacked: you find unauthorized modifications to your internet browser’s homepage; your internet browser is constantly being redirected to adult sites; the default web browser configurations have been modified and/or your default search engine is altered; you find many toolbars on the web browser; you see lots of pop-ups on your computer screen; your browser has become unstable or starts running slowly; you’re blocked to access those sites of antivirus solution providers.

So how does a PC get infected with a browser hijacker?

A browser hijacker can be installed on your computer if you check out an infected site, click on an email attachment, or download something from a file-sharing site. They could also come from add-on programs, also known as browser helper objects (BHO), browser plug-ins, or toolbars. Browser hijackers sneak into your pc along with free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, RocketTab and Babylon Toolbar. Browser hijacking can lead to severe privacy problems and even identity theft, disrupt your browsing experience by taking control of outbound traffic, considerably slows down your PC by consuming lots of resources, and lead to system instability also.

Browser Hijacker Malware – Removal

Certain browser hijacking can be easily corrected by finding and removing the corresponding malware program through your control panel. But, many hijackers will be more difficult to locate or remove since it might get itself connected with certain important computer files that enable it to operate as a necessary operating system process. Novice PC users shouldn’t ever attempt for the manual form of removal, as it demands comprehensive system knowledge to do repairs on the system registry and HOSTS file. Professionals always recommend users remove any malicious software including browser hijacker by using an automatic malware removal tool, which is better, safer, and faster than the manual removal method. Among the best tools for repairing browser hijacker malware is SafeBytes Anti-Malware. It can help you eliminate any pre-existing malware on your computer and provides you real-time monitoring and protection against new internet threats. Along with anti-virus software, a system optimizer program, similar to Total System Care, can help you repair Windows registry errors, eliminate unwanted toolbars, secure your internet privacy, and stabilize software programs installed on your computer.

Malware Blocking Access To Safebytes Site And Anti-Malware Downloads - What To Do?

Malware can cause many kinds of damage to computer systems, networks, and data. Some malware types modify internet browser settings by including a proxy server or modify the PC’s DNS settings. In such cases, you’ll be unable to visit certain or all of the websites, and therefore unable to download or install the necessary security software to eliminate the malware. If you are reading this article, chances are you’re stuck with a virus infection that is preventing you to download and install Safebytes Anti-Malware program on your PC. Although this kind of issue will be tougher to get around, there are a few actions you can take.

Install in Safe Mode

In the event the malware is set to run at Windows start-up, then booting in Safe Mode should prevent it. Since only the minimum applications and services start-up in safe mode, there are hardly any reasons for conflicts to take place. The following are the steps you should follow to remove viruses in Safemode. 1) After switching on the computer, hit the F8 key while the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) When this mode loads, you should have the internet. Now, utilize your internet browser normally and go to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Immediately after installation, run a full scan and allow the software to get rid of the threats it detects.

Switch over to an alternate internet browser

Certain viruses may target vulnerabilities of a specific browser that block the downloading process. In case you suspect that your Internet Explorer has been hijacked by a virus or otherwise compromised by online hackers, the best course of action is to switch over to a different web browser like Firefox, Chrome, or Safari to download your favorite security software – Safebytes Anti-Malware.

Run anti-malware from your USB drive

Here’s yet another solution which is using a portable USB antivirus software that can scan your system for malicious software without needing installation. Follow these steps to run the anti-malware on the infected computer. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug in the USB flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with an .exe file extension. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

Nowadays, anti-malware software can protect your computer from different types of online threats. But how to select the best one amongst many malware protection application that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some of them are good, some are ok types, while some will affect your PC themselves! It is important to choose a company that creates industry-best anti-malware and it has attained a reputation as reliable. On the list of highly recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb reputation for quality service, and clients seem to be happy with it. SafeBytes antimalware is a highly effective and user-friendly protection tool which is suitable for users of all levels of computer literacy. Using its cutting-edge technology, this software will help you eradicate several types of malware including computer viruses, PUPs, trojans, worms, adware, ransomware, and browser hijackers.

SafeBytes has got a variety of wonderful features that can help you protect your PC from malware attack and damage. Some of them are listed as below:

Antimalware Protection: This deep-cleaning antimalware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep inside your personal computer. Real-time Active Protection: SafeBytes gives round the clock protection for your computer restricting the malware attacks instantly. This software will continuously monitor your PC for suspicious activity and updates itself continuously to keep current with the latest threats. Web Filtering: SafeBytes gives instant safety rating about the pages you’re going to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the internet. Low CPU Usage: SafeBytes is well known for its low influence on computer resources and great detection rate of diverse threats. It runs silently and efficiently in the background so you are free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides you with 24/7 technical support, automatic maintenance and updates for best user experience. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software to use. So if you’re searching for the very best malware removal application out there, and if you don’t mind paying out some dollars for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of DailyProductivityTools manually instead of using an automated tool, you may follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending program to uninstall. In case of suspicious versions of web browser plug-ins, you can actually get rid of it through your web browser’s extension manager. You will likely also want to reset your internet browser. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to make sure you know exactly what files to remove before carrying out any actions. But bear in mind, this can be a difficult task and only computer experts can perform it safely. Furthermore, certain malicious programs have the capability to defend against its removal. It is advisable that you carry out the removal procedure in Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\DailyProductivityToolsTooltab %LOCALAPPDATA%\DailyProductivityToolsTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\difcnlhbpohkmlhkpkimihocbagbijii Registry: HKEY_LOCAL_MACHINESoftware\Wow6432Node\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\Microsoft\Internet Explorer\DOMStorage\dailyproductivitytools.dl.myway.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller DailyProductivityToolsTooltab Uninstall Internet Explorer
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Fix Error 1061 The service cannot accept control messages at this time Error in Windows 10
If you are trying to run or starting a program on your Windows 10 computer and you suddenly get an error message saying, “Error 1061 The service cannot accept control messages at this time”, read on as this post will show you what you can do to fix the problem. This kind of error pops up since the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10 like the Task Manager, Service updates, and so on. Thus, you won’t be able to run or open apps and will only get stuck with this error. The “Error 1061 The service cannot accept control messages at this time” message is a type of network error that typically occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. It’s most likely that the service is in a state of start-pending, stop-pending, stopped or it may already be used by another user which explains why this error message suddenly appears. You can encounter this error message on any Windows operation. Here are some of the most common occurrences:
  • Debugging a Windows service
  • Starting Task Manager
  • Starting Registry Editor
  • Starting Firewall
  • Starting services.msc
  • Starting dsm.exe
  • Updating services
  • Asking for file permissions, etc.

According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

  • Go to the Start menu.
  • Then type in “services” in the search box.
  • From the search results, right-click on “Services” and select the “Run as Administrator” option.
  • Next, look for the Credential Manager Service in the Services window.
  • Once you found it, double-click on it to open its Properties. From there, you need to click on the Stop button.
  • After that, set the Credential Manager Service to “Automatic” and click on the Start button to restart it.

Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

  • Tap the Ctrl + Alt + Del keys and select the Task Manager.
  • Next, click on More details to expand the Task Manager and then look for the IIS Worker Process entry which should be displayed in the list under the Processes tab. From there, you can see it in the Background processes. Once you find it, kill its process.
  • You can also try to look for the “w3wp.exe” entries and end its process. if you find many entries, right-click on some of them and select the End task option from the context menu.
  • Now restart your PC. That should fix the problem.
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How to Fix (1058) ERROR_SERVICE_DISABLED Error in Windows 10
This post will guide you in fixing the (1058) ERROR_SERVICE_DISABLED error you can encounter when trying to launch various games. Usually, this error pops up during startup and prevents you from running the game. In fact, this error has become quite a headache for many users. Some of the games it affects are Smite, Paladins, Far Cry, and many more. In most cases, this error is caused by missing or corrupted game files. It could also be caused by the anti-cheat utility you might have installed along with your games. Whichever the cause is, you can try to check out the possible fixes given below to resolve the (1058) ERROR_SERVICE_DISABLED error.

Option 1 – Verify the Integrity of the Game files

This is the first option you can try no matter what kind of issues you are having with Steam games.
  • Double click on the game’s icon located on your Desktop and then go to the Library tab in the Steam window.
  • From there, look for GTA V from the list of games installed in your library.
  • Next, right-click on its entry and select Properties.
  • After that, navigate to the Local Files tab and click the “Verify Integrity of Game Files” button.
  • Now, wait for the tool to complete checking the game’s integrity. You should see that some of the files may have been downloaded.
  • Reopen the game and see if it now runs properly without crashing.

Option 2 – Apply some tweaks in the Service’s startup settings

As pointed out earlier, the error can also occur due to the anti-cheat tools that were installed alongside the game. These tools are usually used by games to check if you are running something which might give you an unfair advantage over other players. These anti-cheat tools include but are not limited to BattlEye, EasyAntiCheat, and PunkBuster. The error might occur if the service’s startup settings are not correctly configured which is why you can apply some tweaks in order to resolve the problem.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for any of the services mentioned above such as BattlEye, EasyAntiCheat Service, or PunkBuster Service. Then right-click on the service and select Properties from the context menu.
  • After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
  • Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
  • Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.
Note: You might get the following error message when you click on the Start button:
“Windows could not start the service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.”
If you got the error message above, then here’s how you can fix it:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for any of the services mentioned above such as BattlEye, EasyAntiCheat Service, or PunkBuster Service. Then right-click on the service and select Properties from the context menu.
  • Now go to the Log On tab and click on the “Browse…” button.
  • After that, type in your account’s name under the “Enter the object name to select” box and click on Check Names then wait for the name to be recognized.
  • Then click OK once you’re done and type in the password in the Password field when you are prompted to do so. This should resolve the issue.

Option 3 – Try reinstalling the Anti-cheat program

If the first two options did not work out, you can try reinstalling the anti-cheat program.
  • Open Steam from your Desktop or by searching for it in the Start menu.
  • After opening the Steam client, go to the Library tab in the Steam window and then look for the Rust entry from the list.
  • Next, right-click on the game’s icon in the library and select Properties.
  • Now go to the Local Files tab under Properties and click the Browse Local Files button.
  • From there, look for BattlEye, EasyAntiCheat, or PunkBuster folder depending on the game, and then double click on it to open the folder.
  • Then right-click on EasyAntiCheat_setup.exe or the BattlEye installed file in the folder or PunkBuster and select the Run as administrator option.
  • Exit the Steam client by clicking Steam > Exit from the menu located at the top.
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Fixing the No Audio Output Device is Installed
If you suddenly encountered an error that says, “No Audio Output Device is installed” on your Windows 10 computer, worry not for this post will guide you on how exactly you can fix the problem. There are several possible reasons why this error pops up. It could be due to a recent Windows 10 update you’ve installed, or it could be due to a corrupted or outdated audio driver, and so on. There are several potential solutions to this error. You can try running the built-in Audio Playing troubleshooter or update or uninstall the Audio driver. You could also try to update the Intel Smart Sound Technology Audio Control driver, as well as contact support for your laptop or computer. For more details, refer to each one of the provided options below.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section of the Sound, video, and Game Controllers.
  • And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try removing and reinstalling the sound card

If option 1 didn’t work, you can also try to remove and reinstall the sound card of your computer to fix the high-pitched sound coming from your computer’s speakers.
  • To get started, tap on the Windows key + R to pull up the Run box.
  • Next, type in “MSC” in the box to open the Device Manager.
  • After opening the Device Manager, go to the “Sound, video, and game controllers” option then right-click on the sound card.
  • Finally, click on Uninstall and tick the box with a label that says, “Delete the driver software for this device” and close the Device Manager.
  • Restart your computer and check if the problem’s fixed or not.
Note: After you restart your computer, the system should reinstall the speaker automatically. But if it does not reinstall, you can follow the aforementioned steps again to go to the Device Manager. From there, go back to “Sound, video, and Game Controllers” and right-click on the sound card. After that, enabling the sound card and restart your computer once more. That should fix the problem.

Option 4 – Try updating the Intel Smart Sound Technology Audio Control driver

If the three options given above didn’t fix the error, you might want to try updating the Intel Smart Sound Technology Audio Control driver. To do so, follow these steps:
  • Tap the Win + X keys and select the Device Manager option from the menu.
  • Next, scroll down and click on the System Devices option and select the “Intel Smart Sound Technology Audio Control” option.
  • Then right-click on it and select the “Update driver” option.
  • After a couple of seconds, the wizard will look for an available driver and will automatically update it.
  • Restart your computer and see if the error is now fixed.
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Kernel Mode Heap Corruption Error in Windows
Kernel Mode Heap Corruption is the error message that the Windows operating system throws when it encounters a blue screen of death or BSOD error during PC startup or launching specific programs such as video games. It is mainly caused due to software conflicts, driver issues (especially graphics card driver), and computer hardware malfunctioning. The good news is that this error is easily fixable. Follow the next steps in order to fix the error:
  1. Rollback graphic card driver

    Press ⊞ WINDOWS + X to open Windows secret menu and click on device manager Expand Display adapters section Right-click on your GPU and choose properties In properties window go to the driver tab and click on Roll back driver Select the reason for operation and click on YES Reboot your PC
  2. Update corrupted and outdated drivers

    How is this error mostly driver issue, updating and fixing bad drivers can fix it very easily. As in the previous step, you will need to open the device manager and go through all drivers and manually check for updates for each one, update as necessary or reinstall ones you might think have gone rogue. If you are not experienced enough with this kind of task install some automatic solution for this task like DriverFix
  3. Check for software issues

    If this error started happening after the installation of new software it is very likely that the application is causing problems. Try uninstalling or disabling the application to see if it will fix the issue. You can also boot Windows in safe mode to see if the error will happen there, if Windows is working fine in safe mode, it is likely that issue is on the software side.
  4. Run SFC scan

    Press ⊞ WINDOWS + X and choose Command prompt (admin) In command prompt type in sfc /scannow and press ENTER Wait for the process to be finished and Reboot the system
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Cortana can’t connect to the Internet
One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.
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Problem prevented document from being scanned
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
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Completely Remove EasyEmailSuite PUP Removal Tutorial

EasyEmailSuite is a browser extension made by MyWay that may come bundled with other free software that you download off of the Internet. When installed EasyEmailSuite will set the homepage and search engine for your web browser to http://search.myway.com. EasyEmailSuite is an application that allows users to access their emails. Initially, this app may seem legitimate and useful, however, EasyEmailSuite is categorized as a browser hijacker. This extension changes your home page and searches engine to MyWay. It monitors your search activity and collects data, that is later sold/forwarded to display additional unwanted ads in your browser. Several anti-virus scanners have classified EasyEmailSuite as a Browser Hijacker / PUP and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is a common type of internet fraud where your web browser settings are altered to allow it to carry out things you don’t intend. They are designed to disrupt browser functions for several reasons. Usually, it will drive users to particular sites which are trying to increase their advertisement earnings. While it might seem harmless, these tools are made by malicious individuals who always attempt to take full advantage of you, so that they could earn money from your naivety and distraction. They not only screw up your internet browsers, but browser hijackers could also modify the system registry to make your computer vulnerable to other malicious programs.

Symptoms of browser hijacker infection

There are plenty of symptoms that indicate your internet browser has been highjacked: 1. the home page of your web browser is changed unexpectedly 2. bookmark and the new tab are likewise changed 3. the default web browser settings are modified and/or your default web engine is altered 4. you see unsolicited new toolbars added 5. you may notice never-ending pop-up adverts on your screen 6. websites load very slowly and often incomplete 7. you are blocked to access the websites of security solution providers.

Exactly how they get into your computer

Browser hijackers infect computer systems via malicious e-mail attachments, downloaded infected computer files, or by visiting infected sites. They can also come from any BHO, extension, add-on, toolbar, or plug-in with malicious objectives. Other times you might have mistakenly accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). Some of the most popular hijackers are EasyEmailSuite, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers will interrupt the user’s browsing experience significantly, keep track of the websites frequented by users and steal private information, cause difficulty in connecting to the web, and then finally create stability issues, causing software programs and computers to freeze.

Browser hijacker removal methods

Some hijackers could be removed by uninstalling the freeware they were included with or by removing any add-ons you have recently added to your PC. However, many hijacking codes are not very easy to get rid of manually, since they go deeper into the operating system. You should think about undertaking manual fixes only if you happen to be a tech-savvy person, as risks are associated with tinkering with the system registry and HOSTS file. Experts always recommend users remove any malware including browser hijacker with an automatic malware removal tool, which is easier, safer, and quicker than the manual removal procedure. Safebytes Anti-Malware discovers all kinds of hijackers – such as EasyEmailSuite – and eliminates every trace efficiently and quickly. Along with anti-malware, a PC optimizer tool can help you resolve Windows registry errors, eliminate unwanted toolbars, secure online privacy, and stabilize programs installed on the computer.

Help! Malware Blocking Antivirus Installation And Access To The Web

Malware could cause several different types of damage to PCs, networks, and data. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites which you want to visit. It will also prevent you from adding anything to your PC, especially anti-virus software. If you are reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some options you can try to get around with this obstacle.

Install the anti-malware in Safe Mode

If the virus is set to load automatically when Windows starts, getting into Safe Mode could block this attempt. Since only the minimal programs and services start-up in “Safe Mode”, there are hardly any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key continuously as soon as your computer boots, but before the big Windows logo shows up. This would conjure up the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press Enter. 3) When this mode loads, you will have the internet. Now, make use of your browser to download and install an anti-malware application. 4) Immediately after installation, do a full scan and let the software remove the threats it detects.

Utilize an alternate internet browser to download the anti-malware application

Some malware only targets certain web browsers. If this sounds like your case, utilize another web browser as it may circumvent the virus. The best solution to avoid this issue is to opt for an internet browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install antivirus on a flash drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your system for viruses without the need for installation. To run anti-virus using a USB flash drive, follow these simple steps: 1) Download the anti-malware on a virus-free PC. 2) Put the USB drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select flash drive as the place when the wizard asks you exactly where you wish to install the application. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the clean PC to the infected PC. 6) Double-click the EXE file to open the Safebytes software right from the thumb drive. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware. If no other method of downloading and installing antivirus software works, then you’ve got no other choice than to hit the last resort: a complete Windows reinstallation, the only solution proven to have a 100% rate of success at virus removal. If you’re not sure which method to employ, simply call our toll-free number 1-844-377-4107 to speak to our technical support team. Our experts can take you step-by-step through the virus removal process on the phone and also fix your personal computer remotely.

A Look at the Best AntiMalware Program

These days, an anti-malware program can protect your PC from various types of online threats. But exactly how to choose the best one amongst plenty of malware protection software that is available out there? You may be aware, there are many anti-malware companies and products for you to consider. Some are good ones, some are ok types, while some are merely bogus anti-malware programs that can harm your computer themselves! When searching for antivirus software, choose one which provides dependable, efficient, and complete protection against all known computer viruses and malware. When considering commercial anti-malware software options, the majority of people opt for well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a very effective and user-friendly protection tool that is made for end-users of all levels of computer literacy. Once you have installed this application, SafeByte's sophisticated protection system will ensure that no viruses or malicious software can seep through your computer. SafeBytes anti-malware takes PC protection to a totally new level with its advanced features. The following are some typical features found in this program: Most effective AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines can find and get rid of threats even during the early phases of a malware outbreak. Real-time Threat Response: SafeBytes provides round-the-clock protection for your PC restricting malware attacks instantly. It’ll constantly monitor your laptop or computer for hacker activity and also gives end-users superior firewall protection. High-Speed Malware Scanning Engine: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other protection software. Web Filtering: SafeBytes provides an instant safety rating to the web pages you’re about to check out, automatically blocking dangerous sites and ensuring that you’re certain of your safety while browsing the net. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimum computer resources, this tool leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Live Expert Support: You can get high levels of support around the clock if you are using their paid version.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove EasyEmailSuite without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by EasyEmailSuite
Files: %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultSync Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage-journal Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage-journal Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage %UserProfile%Local SettingsApplication DataEasyEmailSuiteTooltab %LOCALAPPDATA%EasyEmailSuiteTooltab %LOCALAPPDATA%GoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka Registry: HKEY_LOCAL_MACHINESoftwareWow6432NodeEasyEmailSuite HKEY_LOCAL_MACHINESoftwareEasyEmailSuite HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.tb.ask.com HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.myway.com HKEY_LOCAL_MACHINESoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller HKEY_LOCAL_MACHINEEasyEmailSuiteTooltab Uninstall Internet Explorer
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Disable or Enable App Launch Tracking
The Windows 10 operating system utilizes a variety of measures in order to track your app launches so that it can boost both your start and search results. It can personalize the start menu based on the apps that you use the most on the Start menu as well as the search results. This way, the App Launch Tracking is definitely useful especially when you want to access your favorite and frequently used apps quickly in the Start menu and search results on your Windows 10 computer. On the other hand, Windows 10 provides users with the ability to control their privacy settings in order to protect the privacy of users. Windows 10 users can either opt to enable the app launch tracking to improve the start menu and search menu or opt to disable the app launch tracking in order to prevent the Windows operating system from tracking that you open if you really value your privacy that much. Whichever setting you prefer, you need to change the privacy control settings as well as make some tweaks in the Windows Registry in order to turn on or turn off the app launch tracking feature.

Option 1 – Turn off or turn on app launch tracking via Settings

  • Go to Settings and click on Privacy.
  • After that, toggle On the “Let Windows track app launches to improve Start and search results” option on the right side of the page under the General Settings to enable the app launch tracking feature.
  • And of course, if you wish to disable the app launch tracking feature, simply toggle Off the “Let Windows track app launches to improve Start and search results” option on the very same page under General Settings.
  • After that, close the Settings window.
Note: Keep in mind that when you disable the app launch tracking feature, the “Show most used app” setting will either be grayed out or labeled as “Disable” on your Windows 10 computer. Thus, if you want to keep viewing the most used apps, just re-enable the app launch tracking feature if you have disabled it.

Option 2 – Turn off or turn on app launch tracking via Windows Registry

Before you proceed, make sure to create a System Restore point
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, navigate to the following path:
HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionExplorerAdvanced
  • After that, right-click on the Advanced folder and then click on New to create a new 32-bit DWORD value.
  • Name the newly created DWORD as “Start TrackProgs” and set its value to “1” to enable the app launch tracking feature.
  • If you want to disable the app launch feature, set “0” as the value instead of 1.
  • Now click OK and restart your computer.
Take note that you still have to create a 32-bit DWORD value even if you are using a 64-bit Windows computer.
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