How to Fix Windows 10 Error Code 0x8024001e

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

  • Inability to open or run apps downloaded from the Windows store
  • The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Restoro box imageError Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

  • net stop wuauserv
  • cd/windows
  • rename SoftwareDistribution SoftwareDistribution.bck
  • net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How to Fix Socket Error 10013

Socket Error 10013 - What is it?

Socket error 10013 is an error code that often pops on the screen when you try to access the server. This error code restricts your permission to access. It shows that your permission request was denied. The error message is displayed in the following format:
“Socket.error: [Errno 10013] an attempt was made to access a socket in a way forbidden by its access permissions”

Solution

Restoro box imageError Causes

Narrowing down a particular reason for the cause of socket error 10013 is difficult, typically because this error code can be generated due to several reasons. Here are some of the common reasons for its occurrence on your PC:
  • High-security set up- Firewall or an antivirus program
  • Too many functions tied to the same driver confuses the socket
  • Outdated drivers
  • Malware
The good news is that the socket error 10013 is not fatal. However, it is advisable to fix and resolve the issue to avoid inconvenience.

Further Information and Manual Repair

Here are some of the best, quickest and easiest methods to work around the problem and resolve socket error 10013 without any hassle or delay.

Method 1 - Turn off Firewall

Believe it or not, a high level of internet security measures like Firewalls and anti-virus programs are a common cause of socket error 10013. Firewalls are made to protect a computer from harmful connections but sometimes it may also restrict server connections, considering them as a threat to your system security. Due to this, permission access is adamantly denied. To resolve this issue on your PC, the best way to go about is to turn off your Firewall or any other anti-virus programs installed on your system. Once you turn off these programs, try accessing the server again. The majority of the time the issue is resolved by carrying this step. Nonetheless, if the error still persists, try the methods given below.

Method 2 - Check the Permissions section of the Firewall Program

Another way to resolve this is to check the permission section of the Firewall program and check for the server. If the server is not listed, contact the Internet Service Provider (ISP) and ask for help in adding the server to the list.

Method 3 - Update Drivers

The outdated driver may sometimes be the reason for the socket error 10013.  The socket may no longer use the drivers installed on your PC which is why permission to access the server is not granted. When this is the reason, try updating the drivers to resolve. For new drivers, visit the software manufacturers’ website, download, and install.

Method 4 - Scan for Viruses and Malware

Another alternative is to scan for viruses and malware. Sometimes the cause for the error is a viral infection. Therefore, remove them to resolve. The best way is to download Restoro. This is a user-friendly and next-generation PC Fixer embedded with 6 scanners including a powerful anti-virus. It scans your entire PC and removes all types of viruses including malware, adware, spyware, and Trojans in seconds. Click here to download Restoro.
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Fix Display driver failed to start Error
Recently, a number of users reported an error when they tried to open graphic-intensive apps like video games. According to users, when they tried to open an app, they get the “Display driver failed to start” error instead. Thus, if you encounter the same error, then you’ve come to the right place as this post will guide you on how exactly you can fix it. Here’s the full content of the error message:
“Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver.”
This kind of error could be due to several factors. It is possible that it could be a result of a corrupted or outdated graphics driver. Aside from that, it could also be due to some issues with the system settings. Worry not though for there are potential fixes that can help you fix the problem. But before you troubleshoot the problem, you need to update your Windows 10 computer first and if it didn’t help fix the problem, then here are the potential fixes that should help resolve the “Display driver failed to start” error.

Option 1 – Try to restart the Graphics driver

Although Windows 10 can recover the graphics driver on its own when it crashes, there are times when it fails to do its job. To restart the graphics driver in your computer, simply tap the Win + Ctrl + Shift + B key combination. After that, the graphics driver will be back in less than a second.

Option 2 – Try running the Hardware and Devices troubleshooter

Running the built-in hardware and devices troubleshooter can also help you in fixing the “Display driver failed to start” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the “Display driver failed to start” error or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try setting your system for maximum performance

If the first three options didn’t fix the error, you can try setting your computer for maximum performance since Windows 10 allows you to choose the effects you want to activate your system and you can do this by adjusting the performance ratio. Adjusting the performance ratio can be done via a certain setting in your computer – and this setting should be set to “Maximum Performance” to resolve the error.
  • In the Windows Search bar, type in “performance” and from the search results that appear, select the “Adjust the appearance and performance of Windows” option.
  • Next, a mini window will appear and from there, click on the radio button that says, “Adjust for best performance”.
  • Once done, click on the Apply and OK buttons to save the changes made. This should resolve the problem.
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Fixing Error 633: The modem already in use
If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer. According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application. There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem. The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.

Option 1 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 2 – Try to explicitly reserve the TCP port

The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.
  • Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
  • After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
  • Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
  • Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.

Option 3 – Try to use the netstat command

  • In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
  • After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
  • Next, type this next command and hit Enter: taskkill /PID PID /F
  • Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
  • Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.

Option 4 – Remove any irrelevant internet device programs

You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.

Option 5 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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What is HEIF file format and how to use it?
High Efficiency Image File Format (HEIF) is a container format for individual images and image sequences. The standard covers multimedia files that can also include other media streams, such as timed text, audio, and video. A HEIF image using High-Efficiency Video Coding, HEVC, requires only about half the storage space as the equivalent quality JPEG. HEIF also supports animation and is capable of storing more information than an animated GIF or APNG at a small fraction of the size. HEIF files are a special case of the ISO Base Media File Format (ISOBMFF, ISO/IEC 14496-12), first defined in 2001 as a shared part of MP4 and JPEG 2000. Introduced in 2015, it was developed by the Moving Picture Experts Group (MPEG) and is defined as Part 12 within the MPEG-H media suite (ISO/IEC 23008-12). HEIF was adopted by Apple in 2017 with the introduction of iOS 11, and support on other platforms is growing.

HEIF files can store the following types of data:

Image items
Storage of individual images, image properties, and thumbnails.
Image derivations
Derived images enable non-destructive image editing and are created on the fly by the rendering software using editing instructions stored separately in the HEIF file. These instructions (rectangular cropping, rotation by one, two or three quarter-turns, timed graphic overlays, etc.) and images are stored separately in the HEIF file, and describe specific transformations to be applied to the input images. The storage overhead of derived images is small.
Image sequences
Storage of multiple time-related and/or temporally predicted images (like a burst-photo shot or cinemagraph animation), their properties, and thumbnails. Different prediction options can be used in order to exploit the temporal and spatial similarities between the images. Hence, file sizes can be drastically reduced when many images are stored in the same HEIF file.
Auxiliary image items
Storage of image data, such as an alpha plane or a depth map, which complements another image item. These data are not displayed as such but used in various forms to complement another image item.
Image metadata
Storage of EXIF, XMP and similar metadata which accompany the images stored in the HEIF file.
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Enable or disable Console Mode Sign-in
Microsoft has been bringing new lock-screen features with every iterative feature release of Windows 10 in order to improve user experience. However, Windows 10 users have different opinions regarding it. Some users are pleased with it while some users simply do not like it. So if you are one of the users who seem to not approve of this feature, read on as this post will be about enabling or disabling the Console Mode sign-in feature in Windows 10. Before you proceed, take note that you will not be able to use your mouse pointer in this Consol Mode login screen and you can only use your keyboard to navigate around various options. You might also want to create a System Restore point just in case. To enable or disable the Console Mode sign-in in your Windows 10 computer, refer to the given steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: Then type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: Next, navigate to the following registry path:
ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAuthenticationLogonUITestHooks
Step 4: From there, look for a DWORD named “ConsoleMode”. If you don’t see this DWORD, you can just create a new DWORD and name it as “ConsoleMode” and make sure that its base is set to Hexadecimal. Step 5: After that, double click on ConsoleMode and change its value to “0” to disable it and “1” to enable it. Step 6: Now restart your computer to apply the changes made. Like pointed out, you can only use your keyboard when you’re in the Console Mode login window or screen. You can just use the ESC button to go back to the menu while you can utilize the arrow keys so you can go through the options that are mostly vertically arranged and the Enter key to select an option. In the Console Mode, sign-in using the Passwords and PINs worked efficiently.
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New calculator features in Windows 11 and more
Calculator GraphingWindows 11 will bring some old applications in new looks and some will get additional features as well. One of the old apps that will get new stuff is a calculator. The calculator was always a way to go application for quick calculations but Microsoft aims to expand on that and make the calculator a little more useful. The first thing that you will notice is the calculator look, the calculator has now an application theme setting that allows you to change the look of the application. It comes in standard and professional mode as usual but this time calculator will come with features that will enable it to handle some programming and engineering tasks. The new calculator features a full graphing mode that lets you visually analyze a graph to identify key features. It also packs a deep converter that can switch between more than 100 units and currencies.

Other Windows 11 apps

A new snipping tool will be delivered with this latest update as well packed with new functionality. We have covered new features of the snipping tool in another article, if you are interested you can find the article here: https://errortools.com/windows/new-snipping-tool-redesigned-in-windows-11/ Mail and Calendar apps will also get a redesign, sadly all redesign that they will include will be of visual nature to fit in the overall Windows 11 theme, functionality will remain the same.
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How to Fix Media disconnected error message on Windows 10
A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
  • After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.
Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt, type in each one of the commands listed below
    • netsh winsock reset catalog – This command will reset the WINSOCK entries.
    • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
    • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
  • Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.
  • Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
  • From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the Network driver or any other outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.
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Fix Out of Memory error while copying files
What is Out of Memory error while copying files? As you know, both the hard drive and RAM play a major role in performing any operation on a computer since every process or task that takes place in the system requires some RAM storage as well as hard drive storage to be executed. However, there are times when you may receive the following error messages when you try to copy files from one location to another:
“Out of memory or system resources, Close some windows or programs and try again.” “There is not enough memory to complete this operation – copying files.”
These errors are caused by the Desktop Heap limitation when there is no longer enough memory to complete the operation while copying the files. If you encounter any of these errors, you will be guided in this post with the help of some potential fixes that can increase its limit and will hopefully fix this error on your Windows 10 computer. You may try to close all the open windows and programs and then try copying the file again and see if that helps. If not, then proceed to the instructions given below. But before you do that, make sure that you create a System Restore point first. This way, you can undo the changes you’ve made any time in case there are some unwanted changes you want to reverse. After you create a System Restore point, refer to the steps provided below. Step 1: Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor. Step 2: Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerSubSystems Step 3: Now double click on the DWORD named Windows to modify it. Step 4: Change the values for SharedSection in the Value Data field. It should be in the format of “SharedSection=aaaa,bbbb,cccc”. Note that you have to change the value of “bbbb” and “cccc”. So in case you are using an x86 operating system, set the value of bbbb to 12288 and then set the value for cccc to 1024. On the other hand, if you are using an x64 operating system, set the bbbb value to 20480 and the cccc value to 1024. Step 5: Exit the Registry Editor and restart your computer to successfully apply the changes made. Note: The bbbb value in the SharedSection registry is the size of the desktop heap for each interactive window station while the cccc section of the SharedSection value is the size of the desktop heap for each non-interactive window station. In addition, you must keep in mind that setting the value of bbbb to more than 20480 KB is not really recommended. On the other hand, there is another tool that could help in resolving the Out of Memory error. This tool is called the Memory Diagnostic tool in windows can help resolve the Out of Memory error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.
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Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
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Your password may have expired or ...
There are instances when you have to connect to another Windows 10 PC via remote connection from another Windows 10 PC. However, when you encountered an error saying, “Your password may have expired or the remote pc might not accept blank passwords” while doing so then read on as this post will walk you through how you can fix it. Here is the full content of the error message:
“Your password may have expired, or the remote PC might not accept blank passwords. Try connecting again. If this keeps happening, ask your admin or tech support for help.”
It is unknown what the exact cause of the error message is as it could involve several factors. Even so, there are still various potential fixes you can try to fix this kind of error. You can try to check if your password has expired or troubleshoot any issues with the network. You could also use a remote desktop application or configure the settings of firewall or restart the remote desktop service. For more details, refer to each one of the given options below. But before you proceed, make sure that you have someone to help assist you on the other side to help you troubleshoot the issue.

Option 1 – Try to check if the password has expired

The first thing you can do to fix the problem is to check if the password has expired as it could be the reason why you’re experiencing this problem. You have to make sure that you are using a user account that is on the remote computer and then check if the user account password has not expired yet. And if your PC is not within your access, then you can just ask someone to verify the password for you.

Option 2 – Try to troubleshoot network issues

To troubleshoot network-related issues that might be the one that triggers the error, you need to run the Network Troubleshooter. To get started, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 3 – Try to use a remote desktop software

A number of users reported that the issue occurred when they used the universal app for Remote Desktop and they were able to fix it by switching to the Remote Desktop application. Thus, you can try to switch to the remote desktop software and see if it fixes the problem or not.

Option 4 – Try to configure Firewall settings

You might also want to configure the settings of the Firewall as it could also help in fixing the problem. It is possible that the firewall is blocking the incoming connection on the remote computer. To check if whether the firewall is the culprit or not, follow the steps below.
  • Go to Windows Security and then go to Firewall and network application.
  • Next, click on the Advanced Settings link. This will open the classic Windows Defender Firewall and Advanced Security application.
  • From there, look for the rule named “Remote Desktop – User Mode (TCP-In)” under inbound rules and check if it has been disabled or not.
  • If the rule is disabled, you have to enable it.
  • Once done, check if the error is now fixed or not.

Option 5 – Try to restart the Remote Desktop service

If none of the four given options given above worked, you might want to restart the Remote Desktop service as it can help you in fixing the problem. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the Remote Desktop Service and right-click on it, and then click on the Restart option.
  • Once done, check it was able to fix the “Your password may have expired or the remote pc might not accept blank passwords” error or not.
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