Fix Error 0x8024a11a or 0x8024a112

What is Mscomctl.ocx?

Mscomctl.ocx is a Microsoft library Windows Common Controls file. The Mscomctl.ocx error occurs when this file is either lost or gets corrupt. The error is displayed on the screen when the user tries to run a program that is dependent on this file. It appears as:

“Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid”

Solution

Download Available to Completely Repair the Error Mscomctl.ocx

Error Causes

Installing and then uninstalling a large number of applications on the Windows operating system often corrupts or unregisters the Mscomctl.ocx library. This message will continue to appear on the screen until you re-register the library file again on your system.

Further Information and Manual Repair

You don’t need to have the sound technical knowledge or call a professional to resolve Mscomctl.ocx error on your PC. The Mscomctl.ocx error is easy to repair and can be fixed in a couple of minutes. Here are 2 solutions to repair the Mscomctl ocx error code on your system:

Cause: Error occurs because the Mscomctl ocx file is unregistered

Solution:

1. Go to the start menu and type ‘Mscomctl.oxc and press enter
2. Copy the ‘Mscomctl.ocx’ file and paste it in "C:WindowsSystem32" folder
3. Now click the start menu again and type ‘CMD’ in the search box. This will open your computer's command prompt.
4. Once this opens, type either of the following commands and then press enter. If you have a 64-bit operating system, then type: Regsvr32 "C:WindowsSysWOW64MSCOMCTL.OCX” and if you have 32-bit operating system, then you should type ‘Regsvr32 "C:WindowsSystem32MSCOMCTL.OCX"

By doing this, you will be able to register the Mscomctl.ocx file on your PC and then you will no longer receive Mscomctl.ocx error code.

Cause: Error code occurs because the Mscomctl.ocx file is missing

Solution:

1. First search for MScomctl ocx on your local drive to see if it is missing.
2. If the file is missing, then download the MScomctl.exe file from a reliable website.
3. Now extract the file to your C:WINDOWSsystem32 directory
4. Then click start and run.
5. Now type ‘REGSVR32 MSCOMCTL.OCX’ and press enter

Please note to implement any of the two solutions stated above, you will need administrator rights. If you have the administrator rights then only can you make the above registry changes. Therefore to make the following changes you will have to access the PC using the Administrator account. Simply follow the instructions given above to repair this error code problem right away!

If you connected your Hard Disk, USB, or SD card to your Windows 10 computer and you suddenly encounter an error that says, “Windows was unable to repair the drive”, read on as this post will help you fix the problem. This kind of error indicates that the file system on the drive has become corrupted and that ChkDsk was not able to repair the problem. You can also encounter this error when you try to run the ChkDsk utility to repair the system. This kind of error is most likely due to the general corruption of the contents in the drive. It is also possible that you removed the external drive without using the “Safely remove hardware” option or it could be that the drive is still in use. To fix the problem, the obvious thing to do is to safely remove the external drive by using the “Safely remove hardware” option. If it didn’t work, you can try to run the CHKDSK utility from the command line or you could also restart your computer in a Clean Boot State and then run the scan. Before you proceed with the potential fixes provided below, make sure that you create a system restore point first or you could also create a backup copy of the data to an external drive.

Option 1 – Run the CHKDSK utility from the command line

Although some users reported getting the “Windows was unable to repair the drive” when they run a CHKDSK scan, other users reported that running it also fixed the error. Thus, you can try to run it and see if it works or not.

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Restart your computer in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that triggers the “Windows was unable to repair the drive” error to appear when you connect your external drive or run the CHKDSK utility. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.

• Dell Encryption Management service
• Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that. A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab. Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor. Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu. Step 4: After that, mark the checkbox for the “Make this my main display” option. Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer. So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.

It is a fact that Blue Screen of Death errors can give you a headache for you will have a hard time fixing it as it is one of the most difficult errors you can encounter on your Windows computer. One of these BSOD errors is the UNEXPECTED KERNEL MODE TRAP error. If you receive this kind of error then it means that the operating system was not able to catch a trap or an exception generated by the CPU. This BSOD error has an error code 0x00000007F and indicates that the Intel CPU generated a trap that the kernel failed to catch. One of the most likely causes is hardware failure due to faulty memory. Aside from this cause, you also have to track down other probable causes for this problem like corrupted system files, incompatible drivers or programs, faulty hardware, and even dusty components, and so on. To fix the UNEXPECTED KERNEL MODE TRAP BSOD error, here are some suggestions that might help.

Option 1 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not. Moreover, you can also perform a clean boot to make things easier for you.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 2 – Update your device drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
• Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 3 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like UNEXPECTED KERNEL MODE TRAP. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Run the Windows Memory Diagnostic tool

You can use the Memory Diagnostic tool in Windows to check RAM. Before you use this tool, make sure you save all your important work.

• Tap the Win + R keys to open the Run dialog box.
• Next, type in “mdsched.exe” in the field and hit Enter to open Memory Diagnostic.
• After that, the Windows Memory Diagnostic will give out two options such as:

1. Restart now and check for problems (recommended)
2. Check for problems the next time I start my computer

• Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the UNEXPECTED KERNEL MODE TRAP error.

• Open the BIOS Setup screen.
• Next, go to Advanced > Cache Memory and then disable it.
• Tap the F10 key to save the changes made and restart your computer.

Option 6 – Run System File Checker

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow
• Restart your computer once the scan is completed.

Option 7 – Clean your hardware components for dust

Cleaning your computer’s hardware components for dust might also help in resolving the UNEXPECTED KERNEL MODE TRAP error. Make sure to use a soft cloth in cleaning the hardware as well as a small blower. Moreover, ensure that you do not damage any parts with moisture or cause harm to any circuits while you’re at it.

RadioRage is a potentially unwanted application developed by Mindspark Inc. This browser add-on is compatible with Mozilla Firefox, Internet Explorer and Google Chrome and claims to enhance the Internet browsing experience by allowing users to listen to their favorite music via the installed toolbar.

RadioRage Toolbar is categorized as adware since it infiltrates computers and after successful installation, this browser extension redirects browsers to home.tb.ask.com. And changes your default search engine to myway.com.

While active on your computer RadioRage collects user information such as browsing data, website clicks, and sometimes even sensitive user information, that it later sells / forwards to its ad distributors.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant risk that targets web browsers. It’s a type of malicious software that modifies your internet browser’s settings so that you are redirected to websites or pages that you had no intention of checking out. They are made to interfere with browser programs for many different reasons. These are typically used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Most people assume that the browser hijacker is just a harmless website but that is not the case. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. In a much worst case, your browser can be hijacked to download malicious software that will do a great deal of damage to your PC.

Key signs that your web browser has been hijacked

The typical signs that signify having this malicious software on your computer are: 1. your web browser’s home page is suddenly different 2. you get re-directed to internet sites you never intended to visit 3. The default search page of the browser is modified 4. you see multiple toolbars on the web browser 5. you might notice many pop-up ads on your screen 6. web pages load slowly and sometimes incomplete 7. you cannot go to specific sites such as home pages of security software.

So how does a browser hijacker infect a PC

There are many ways your computer could become infected with a browser hijacker. They typically arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers by using a deceptive software distribution method known as “bundling” (often through freeware and shareware). Well-known examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijackers might record user keystrokes to collect potentially valuable information leading to privacy concerns, cause instability on systems, drastically disrupt the user experience, and finally slow down the computer to a point where it becomes unusable.

Browser hijacker removal methods

One thing you can try to eliminate a browser hijacker is to locate the malware within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, try to uninstall it. But, the majority of hijackers are really tenacious and require specialized tools to get rid of them. Inexperienced PC users should never attempt the manual form of removal, as it demands detailed system knowledge to carry out repairs on the computer registry and HOSTS file.

What To Do If You Cannot Install Any Anti-virus?

Every malware is detrimental and the effects of the damage will vary based on the specific kind of malware. Some malware is meant to restrict or prevent things that you wish to do on your computer system. It may well not permit you to download anything from the internet or it will prevent you from accessing a few or all websites, especially the anti-virus sites. So what should you do if malware keeps you from downloading or installing Anti-Malware? Refer to the instructions below to eliminate malware through alternate methods.

Use Safe Mode to resolve the issue

If the malware is set to run at Windows start-up, then booting in Safe Mode should avoid it. Only the bare minimum required applications and services are loaded when you boot your computer or laptop into Safe Mode. Listed below are the steps you need to follow to eliminate viruses in Safemode. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you will have an internet connection. Now, get the malware removal software you want by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the software is installed, allow the scan run to eliminate viruses and other threats automatically.

Switch over to some other web browser

Certain viruses might target vulnerabilities of a particular browser that block the downloading process. When you suspect that your Internet Explorer happens to be hijacked by malware or otherwise compromised by online hackers, the ideal plan of action is to switch over to a different web browser such as Firefox, Chrome, or Safari to download your favorite computer security application – Safebytes Anti-Malware.

Run anti-malware from a pen drive

Another approach is to download and transfer an antivirus program from a clean PC to run a virus scan on the infected system. Follow these steps to employ a flash drive to fix your infected system. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the pen drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Select the USB flash drive as the destination for saving the file. Follow activation instructions. 5) Now, transfer the flash drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the software. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Let's Talk About SafeBytes Security Suite!

These days, anti-malware software can protect your laptop or computer from various forms of online threats. But wait, how to select the right one amongst several malware protection software that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some are really worth your money, but many aren’t. When looking for anti-malware software, purchase one which gives solid, efficient, and complete protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a really good reputation for top-quality service, and clients seem to be very happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of computer literacy. This application could easily detect, remove, and protect your personal computer from the most advanced malware attacks including spyware, adware, trojan horses, ransomware, PUPs, worms, parasites as well as other possibly damaging software programs. There are numerous amazing features you’ll get with this particular security product. Listed below are a few of the great ones: Real-time Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions in real-time. It’ll continuously monitor your laptop or computer for hacker activity and also gives end-users sophisticated firewall protection. Antimalware Protection: Built upon a greatly acclaimed antivirus engine, this malware removal application is able to find and remove several obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common anti-virus applications will miss. Web protection: SafeBytes checks and gives a unique safety ranking to every site you visit and block access to webpages considered to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: This application is not “heavy” on the computer’s resources, so you’ll not find any performance problems when SafeBytes is working in the background. 24/7 On-line Tech Support: Support service is accessible 24 x 7 x 365 days via email and chats to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RadioRage without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RadioRage

Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10. This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.

Option 1 – Try to clear browser cache

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear data button.
• Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try to delete the cache files for Google Chrome

The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:

• First, open Google Chrome.
• Next, open this address in Chrome – chrome://settings/clearBrowserData
• After that, go to the Advanced tab and select all time as well as the first four options.
• Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.

Option 3 – Try allowing Google Chrome to keep local data

If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:

• Open Chrome and enter this address – chrome://settings/clearBrowserData
• After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
• Once done, restart Google Chrome and check it fixed the problem or not.

Option 4 – Try to enable the setting that offers to save password

As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address, chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.

Option 5 – Try to create a new profile for Chrome

If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.

• First, click on the account icon located at the top-right corner of the profile.
• Next, go to the Manage People section and select Add Person > Add.
• After that, enter the details to add the new account and then restart Chrome.

Option 6 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 7 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

As you know, Windows 10 offers its users tons of options to log in to their computers. This includes simple and easy methods like PIN and complex ones like the Windows Hello Face unlock. However, there are instances when you might face a situation where the login screen in Windows 10 does not appear at all. If you are currently facing this problem, worry not for this post will show you what you can do to fix this problem. There are actually two scenarios to this issue, you might encounter one where the login screen does not show up at all, while the second one is when the login screen shows up but there is no username or password box. There are several options you can check out to resolve the problem. You can try to run System Restore or try the combination of Ctrl + Alt + Delete keys. You could also try to enter a username and password to use the computer or disable Fast Startup or troubleshoot the problem in a Clean Boot State. You could also create a new User Account or run Fresh Start or run the Startup Repair. To get started, follow each one of the given options below.

Option 1 – Try using the Ctrl + Alt + Delete key combination

The first and simple thing you can do to fix the login screen is to tap the Ctrl + Alt + Delete keys and see if it makes the credentials appear or not. If not, proceed to the next given option.

Option 2 – Try running System Restore

If you aren’t able to boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
• Once it’s done, restart your computer.

Option 3 – Try to turn off Fast Startup

• Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Try troubleshooting the problem in a Clean Boot State

There are times when some conflicting programs installed in your computer might be the reason why there is an issue with the password box in the login screen of Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 5 – Try to run Startup Repair

You might also want to run Startup Repair in fixing the issue with the login screen. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

In any Windows operating system, Safe Mode is definitely a special environment used for troubleshooting issues as well as system diagnostics. Safe Mode allows you to remove any malware in your computer and troubleshoot issues that can’t be fixed when you’re in desktop mode. This is why Microsoft made sure that the Safe Mode option is not available directly and can only be accessed by pressing function keys such as F2, F8 (depends on what PC you are using) or via MSConfig. To make it easier for you to access Safe Mode, this post will guide you on how you can add Safe Mode to the Boot Menu options in Windows 10. As you know, Windows 10 now has Advanced Startup options that allow you to boot directly into Safe Mode without having to restart your PC and then tapping the special key a couple of times. However, if you really have to always use Safe Mode, it’s best to add it in the Boot Menu options. To do that, simply follow the steps below.

• Select Command Prompt (Admin) option from the WinX menu to open Command Prompt with administrator privileges.
• After opening Command Prompt, type the bcdedit /copy {current} /d "Safe Mode" command and hit Enter.
• Once the command is executed, you will see a message saying, “The entry was successfully copied to {74a93982-9486-11e8-99df-00270e0f0e59}”. This message indicates that Safe Mode was successfully added in the Boot menu option which means that you can now directly access it and boot your Windows 10 PC in that mode.

To check if Safe Mode was really added in the Boot menu options, you have to open Msconfig. From there, you will also have to use it to configure the boot settings for the Safe Mode entry. To do so, follow the given steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “MSConfig” in the field and click OK.
• Next, go to the Boot tab and find the Safe Mode option which should be located under the default Windows 10 mode.
• Afterward, you need to select the Sage boot option and Minimal. You also have to select the Make all boot settings permanent option.
• Make sure to increase the timeout to at least 10 seconds which will ensure that the menu does not disappear right away.

Note: In similar steps as above, you can add the Safe Mode with Networking and Safe Mode with Command Prompt entries as well. Just simply select “Network” for Safe Mode with Networking and “Alternate Shell” for Safe Mode with Command Prompt. Once you’re done adding any of them, click on Apply and restart your PC. In addition, if you wish to remove the entry, you just have to open MSConfig again and select the entry you want to remove, and then click Delete.

There are times when you may find it hard to kill a particular process in the Windows Task Manager and every time you try to do so, you will only get an error message saying, “Unable to terminate the process, The operation could not be completed, Access is denied”. If you are one of the users who is constantly getting this error, read on as this post will provide you with a couple of options you can try to resolve the problem. Refer to the given instructions below if you are unable to terminate a process in the Task Manager but before you proceed you need to restart your PC and then try killing the process again, if you’re still not able to do it, you need to follow the options laid out below.

Option 1 – Try using Taskkill

• Open the Command Prompt as admin from the WinX Menu.
• After opening Command Prompt, type in the following command and tap Enter to execute it:

taskkill /IM "processname" /T /F processname – it is the name of the process which you can see on the Details tab of the Windows Task Manager. /IM – it is the one that specifies the image name of the process, which follows, that is to be terminated. /T – it is the one that kills not just the main process but also the child process. /F – it is the one that terminates the process forcefully.

Option 2 – Try using the WMIC

• Open Command Prompt as admin from the WinX Menu.
• From the Command Prompt window that opens, type in the following command and hit Enter to execute it:

wmic process where name='processname.exe' delete

Note: In the given command, you need to replace “processname.exe” with the name of the particular process you want to terminate which is found in the Details tab of the Windows Task Manager.

Option 3 – Try using PowerShell

• The first thing you have to do is open an elevated PowerShell prompt.
• From there, type in the following command and hit Enter to execute it:

kill -id pid

Note: In the given command above, “pid” is the Process ID number of the process you want to terminate. And for you to identify this number, you need to open the Details tab of the Windows Task Manager once again and take note of the number against the process you want to get rid of. Alternatively, you can also run the following command in the PowerShell prompt that you’ve pulled up to get the process ID number:

Get-Process

For example, “5364” is the process ID number for the DimScreen.exe process which is the process you want to terminate. In order for you to kill this process, you need to type in this command:

kill -id 5364