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Fix Installer encountered an error 0x800f0905

Are you trying to update your Windows 11 OS and are receiving a 0x800f0905 error? Do not sweat and do not worry we have a couple of solutions that you can try in order to fix this issue. How this error is tied to various things like misconfigured settings, corrupt system files, and more there is no way to present one simple solution that will solve everything in one click.

error 0x800f0905Therefore we are presenting a couple of solutions that will fix your issue, it is advisable to follow them as presented since they will go from the most common to the more complex one.

Run the troubleshooter

The most common fix and one that will actually repair things most of the time is simply running the Windows Update troubleshooter.

  1. Press ⊞ WINDOWS + I to open the Settings app
  2. Click on System on the left
  3. Click on Troubleshoot in the right part
  4. Click on Other Troubleshooters
  5. Find the Windows Update section and click on Run
  6. Let troubleshooter finish

Reset Windows update components

If the previous solution did not work we will need to do things manually. Follow the steps as presented in order to reset Windows update components.

  1. Press ⊞ WINDOWS + S to open search
  2. Type in Terminal
  3. Select Run as administrator
  4. Click on Yes on the User account control (UAC) pop up
  5. Press CTRL + SHIFT + 2 to open Command prompt
  6. Inside command prompt type each line of a command followed by ENTER after each line:
    net stop bits
    net stop wuauserv
    Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat”
    Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
    Ren %Systemroot%\SoftwareDistribution\Download Download.bak
    Ren %Systemroot%\System32\catroot2 catroot2.bak
    exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    cd /d %windir%\system32
    regsvr32.exe atl.dll
    regsvr32.exe urlmon.dll
    regsvr32.exe mshtml.dll
    regsvr32.exe shdocvw.dll
    regsvr32.exe browseui.dll
    regsvr32.exe jscript.dll
    regsvr32.exe vbscript.dll
    regsvr32.exe scrrun.dll
    regsvr32.exe msxml.dll
    regsvr32.exe msxml3.dll
    regsvr32.exe msxml6.dll
    regsvr32.exe actxprxy.dll
    regsvr32.exe softpub.dll
    regsvr32.exe wintrust.dll
    regsvr32.exe dssenh.dll
    regsvr32.exe rsaenh.dll
    regsvr32.exe gpkcsp.dll
    regsvr32.exe sccbase.dll
    regsvr32.exe slbcsp.dll
    regsvr32.exe cryptdlg.dll
    regsvr32.exe oleaut32.dll
    regsvr32.exe ole32.dll
    regsvr32.exe shell32.dll
    regsvr32.exe initpki.dll
    regsvr32.exe wuapi.dll
    regsvr32.exe wuaueng.dll
    regsvr32.exe wuaueng1.dll
    regsvr32.exe wucltui.dll
    regsvr32.exe wups.dll
    regsvr32.exe wups2.dll
    regsvr32.exe wuweb.dll
    regsvr32.exe qmgr.dll
    regsvr32.exe qmgrprxy.dll
    regsvr32.exe wucltux.dll
    regsvr32.exe muweb.dll
    regsvr32.exe wuwebv.dll
    netsh winsock reset
    net start bits
    net start wuauserv

Well, that was a lot of typing or copy and pasting line by line followed by ENTER after each one but hopefully, your issue is solved. These provided solutions fixed most users' issues with this error but if for some reason this is not the case for you, move to the next step.

Run the SFC scan

If you are still having 0x800f0905 error after previous attempts do the following:

  1. Press ⊞ WINDOWS + S to open search
  2. Type in Terminal
  3. Select Run as administrator
  4. Click on Yes on the User account control (UAC) pop up
  5. Press CTRL + SHIFT + 2 to open Command prompt
  6. Type in sfc /scannow and press ENTER
  7. Wait for the scan to finish
  8. Reboot the computer

Perform a system restore

If for any reason previous solutions have not provided you with the solution we will try to fix the issue by performing system restore.

  1. Press ⊞ WINDOWS + S to open search
  2. In the text box type in Create a restore point
  3. Click on the closest match in search results, should be Create a restore point
  4. Click on System Restore or on Next if there are no points created
  5. Choose to restore a point from the list and click on next
  6. Review settings and click on Finish
  7. Wait for the process to finish and for the computer to restart

Manually install update

If for any reason Windows still cannot install the update, try installing it manually.

  1. Go to Windows 11 update history and find the Knowledge base (KB) number for the latest version
  2. Go to the official Microsoft Update Catalog
  3. Paste the KB number in the search box and press ENTER
  4. Click on DOWNLOAD
  5. Double click on the downloaded file to launch the installer
  6. Follow on-screen instructions and install the update

Perform Windows 11 reset

If nothing worked, reset your Windows 11 to its factory settings to fully repair and reset the whole operating system.

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Using ???? and other emoji in Windows
Did you know you can use emoji in file names inside Windows 10? It is no secret that emojis are basically everywhere and Microsoft has seen this and integrated them into Windows itself, so you can name files using emojis or combine them with text. Placing emojis in file names or in the text is extremely easy, all you have to do is press ⊞ WINDOWS + . and the emoji dialog will open from where you can find which emoji you would like to use. And that's it, you just used emoji for the file naming.

!!!NOTE!!!

In theory, some applications may not like these emojis if they don’t support Unicode characters. However, modern applications are designed to work with a broad set of languages that should properly support emojis. For example, the classic Windows Command Prompt can’t see emoji characters in file names properly, but both PowerShell and Microsoft’s new Windows Terminal can display them properly. If you do run into a problem, you can always open File Explorer and rename the affected files and folders to remove the emoji characters. You can then use those files in applications that don’t properly support emoji file names.
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Cannot Create User Account During Out Of Box Experience or Sign In, Non-Responsive Behavior (Welcome Back) Page

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Restoro box imageError Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

  • There’s a problem with the ISO or CD used to install Windows 10
  • There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

  1. You need to be upgrading from a previous Windows version, and
  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
  2. Press the Windows key + X. Then, click the Computer Management icon
  3. Choose “Local Users and Groups”
  4. Double click on Users
  5. Right-click on the right pane, and then choose “New User”
  6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

  1. Power down your laptop
  2. Remove the battery of your laptop
  3. Wait for about 10 minutes
  4. Connect your laptop using direct current
  5. Turn on your laptop again
  6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

  1. Power down your computer if you are to set up a Local Account.
  2. Disconnect your computer from the Internet, either Wired or Wireless
  3. Unplug your computer, and wait for about 10 minutes.
  4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
  5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

  1. Go to the “Install Now” screen
  2. Choose Repair your computer
  3. Click Advanced Options
  4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

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Fix This device is currently in use, USB Error
USB storage devices, peripherals, and other devices are almost used on a daily basis. And as you know, when removing the USB storage devices, it is recommended to always use the “Safely remove the USB storage device” option in order to prevent data corruption in the USB storage device. However, there are times when you may see the following error message after you use the “Safely remove the USB storage device” option:
“Problem ejecting USB Mass Storage – This device is currently in use, close any programs or windows that might be using this device, and then try again.”
This kind of error message occurs when the device is still interacting with the operating system in the background. There are several ways you can fix this error but before you check them out below, you need to close all the open windows and programs that may be using the USB storage device and then wait for a couple of seconds and then try safely removing it again. However, if you are still getting the same error message, then here are some tips you should try:

Option 1 – Try to use the Task Manager

  • Tap the Ctrl + Shift + Esc keys on your keyboard to open the Task Manager.
  • After that, look for the running processes and programs hogging on your USB Storage device. The error could be due to a program or process that’s using the USB device. This program or process will hog onto some Disk or CPU while transferring data and interacting with the device.
  • Once you find the culprits, right-click on each one of them and select End Process or End Task. You could also try to restart the process for “Explorer.exe” and see if it fixes the problem.

Option 2 – Try using DISKPART

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.
  • Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
  • Next, type and enter this command to execute it: diskpart
  • The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
  • Next, type and enter this third command: list volume
  • The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
    • select disk #
    • select volume #
  • After that, it will select the Disk or Partition you want to select.
  • Now type either one of the following commands:
    • offline disk #offline volume #
  • The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
    • online disk #
    • online volume #

Option 3– Try using the Disk Management utility

  • Tap the Win + R keys to open Run.
  • Then type “diskmgmt.msc” in the field and hit Enter to open the Disk Management utility.
  • Next, look for the entry for your USB Storage device and once you’ve found it, right-click on it and select Offline.
  • After that, try to safely remove your USB Storage device again and see if the error is fixed. Note that you need to go over the same steps again if you want to plug your USB Storage device back in but make sure to select the Online option instead of Offline to get your device back online.
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What to do if you can’t delete Partition
There are times when it is really inevitable to delete your hard drive partitions especially if you are already running low on disk space in your Windows 10 computer. Users typically delete the volume which is not being used in such cases in order to free up some space for the volume that’s running low on disk space. To resolve the problem, users tend to use the Disk Management utility to delete hard drive partitions. However, some users reported that the “Delete volume” option is not available as it is grayed out. Thus, users aren’t able to delete hard drive partitions and aren’t able to free up disk space. This kind of problem usually occurs when there is a Page file on the volume that you are trying to delete and so on. Oftentimes, this issue is mistaken for the problem where you are unable to delete an EFI-protected partition. However, in this case, not only you are unable to delete EFI-protected partition but also NTFS file systems. This is really hard to deal with but worries not for there are some potential fixes you can check out to resolve this problem.

Option 1 – Try to manage the Page file in the Partition

As mentioned earlier, if a Page file exists in a partition, you won’t be able to delete it. The page file is what stores your data when the system’s random access memory fills up. To resolve this, follow these steps:
  • Go to the Start menu and type “View advanced system settings” in the field and open it from the search results.
  • Next, click on Settings in the Advanced tab.
  • On the new window that pops up, go to the Advanced tab and select Change.
  • Next, uncheck the checkbox of “Automatically manage paging file size for all drives” and highlight the drive you want to delete.
  • Then select “No paging file” and click on Set.
  • Now click on the Apply and OK buttons on all the windows and restart your computer.

Option 2 – Delete storage partition via Command Prompt

  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also type in “cmd” in the Cortana search box and right-click on the Command Prompt icon and then select the “Run as Administrator” option from the context menu.
  • Once you have Command Prompt pulled up as admin, type in and enter this command – diskpart
  • After entering this command, the Diskpart Utility will start. Diskpart Utility is a command-line-based utility just like Command Prompt but it will get a UAC Prompt after you invoke it so you have to click Yes for the UAC Prompt.
  • After that, type in list volume and tap Enter to see the list of all the partitions created on your PC. This includes both types of partitions that are visible to the normal users in the File Explorer as well as the ones that are created by Windows 10 by default which helps it in storing the boot files and other essential system files.
  • You should see a list of all the partitions made on your computer. Select the partition you want to delete by its Unique Identification number as Volume X where X denotes the Unique Identification Number.
  • Next, type in the select volume number command and hit Enter to select the desired volume.
  • Then delete the volume you’ve selected and type in the delete volume command and hit Enter to delete the volume you just selected and convert it into unallocated space.

Option 3 – Delete storage partition via Windows PowerShell

  • Start by tapping the Win + X keys or simply right click on the Start button and select Windows PowerShell (Admin) or you could also type in “Windows PowerShell” in the Cortana search box and right-click on the Windows PowerShell icon and select the “Run as administrator” option.
  • Once you’ve opened the Windows PowerShell, type in the Get-Volume command and hit Enter to get a list of all the partitions on your PC.
  • Next, select the drive letter you want to delete and then type in the Remove-Partition –DriveLetter command and hit Enter to delete the selected partition. Note that you need to replace the drive letter with the letter of the partition you want to get rid of.
  • After that, it will ask you for confirmation. Just hit the Y key for Yes or hit the A key to say Yes to All. This will delete all the partition you’ve selected and will move them in as unallocated space.
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DigiSmirkz Removal Tutorial For Windows

DigiSmirkz is a Browser Extension by Mindspark Inc. This extension offers users the ability to enrich their emails or chats with tons of new emojis. When installed it will replace your default new tab page with a variety of search.myway.com, hosted at hp.myway.com. This search engine uses information about you, collected by the extension to display unwanted targeted ads by Mindspark Partners and Ad Networks.

While surfing the internet with this extension installed and enabled, you will see additional pop-up ads, inserted ads into search results and sponsored content on web pages.

Several anti-virus applications have marked this extension as a Browser Hijacker and is therefore recommended to be removed from the Computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a kind of malicious software that modifies web browser settings without the computer owner’s knowledge or consent. These hijacks appear to be rising at an alarming rate worldwide, and it could be really nefarious and often harmful too. Browser hijacker malware is created for a variety of reasons. Typically, hijackers will force hits to sites of their choice either to get more traffic generating higher ad earnings or to obtain a commission for every user visiting there. Although it may seem harmless, these tools were created by vicious people who always look to take advantage of you, so that they can easily make money from your naive and distraction. They not only ruin your internet browsers, but browser hijackers can even modify the computer registry, making your PC vulnerable to other types of attacks.

Major signs that an internet browser has been hijacked

There are many symptoms that indicate your browser is highjacked: 1. your homepage is reset to some unfamiliar webpage 2. your internet browser is constantly being redirected to porn websites 3. the default web engine and/or the default browser settings are modified 4. unsolicited new toolbars are added to your web browser 5. your internet browser will display constant pop-up windows 6. your web browser starts running slowly or presents frequent errors 7. you can’t navigate to particular webpages, like security software-related websites.

How they get into your PC

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and e-mail too. They may also come from any BHO, extension, add-on, toolbar or plug-in with malicious purpose. A browser hijacker could also be installed as a part of freeware, shareware, demoware and fake programs. Some of the most popular hijackers are DigiSmirkz, Conduit Search, Babylon Toolbar, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers can interrupt the user’s web surfing experience severely, track the websites frequented by users and steal private information, cause difficulty in connecting to the web, and eventually create stability issues, causing applications and system to crash.

How you can fix a browser hijack

Certain hijackers could be removed simply by uninstalling the related freeware or add-ons through the Add or Remove Programs in the Windows control panel. But, many browser hijackers are hard to get rid of manually. Irrespective of how much you attempt to get rid of it, it may keep returning over and over again. You should think of undertaking manual repairs only if you are a tech-savvy person, as there are possible risks associated with tinkering around with the computer registry and HOSTS file. Industry experts always suggest users remove any malicious software including browser hijacker by using an automatic malware removal tool, which is better, safer, and faster than the manual removal method. To remove any type of browser hijacker from your system, you can download this particular top-notch malware removal software – SafeBytes Anti-Malware.

Virus Blocking Internet And All Antivirus Software? Do This!

Practically all malware is bad and the degree of the damage will vary greatly with regards to the type of infection. Certain malware types alter internet browser settings by adding a proxy server or change the PC’s DNS configurations. When this happens, you will be unable to visit some or all sites, and thus not able to download or install the necessary security software to clear out the computer virus. If you are reading this article, chances are you’re stuck with a malware infection which is preventing you to download and/or install Safebytes Anti-Malware program on your system. Follow the instructions below to get rid of malware by alternate ways.

Make use of Safe Mode to resolve the issue

If any malware is set to load immediately when Windows starts, stepping into safe mode may block this attempt. Since only the bare minimum programs and services start-up in Safe Mode, there are rarely any reasons for issues to happen. Below are the steps you should follow to take out viruses in Safemode. 1) Tap the F8 key repeatedly as soon as your system boots, however, before the big Windows logo or black screen with white texts appears. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have an internet connection once again. Now, get the malware removal software you want by utilizing the browser. To install the software, follow the guidelines in the installation wizard. 4) Once the software is installed, let the scan run to eliminate viruses and other malware automatically.

Switch to an alternative browser

Malicious program code might exploit vulnerabilities in a specific internet browser and block access to all anti-virus software sites. The most effective solution to avoid this problem is to choose a web browser that is renowned for their security measures. Firefox has built-in Malware and Phishing Protection to keep you safe online.

Run anti-virus from a pen drive

Another solution is to create a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the affected computer. 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Mount the USB drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has an .exe file format. 4) Select USB flash drive as the location when the wizard asks you where you want to install the application. Follow the on-screen instructions to complete the installation process. 5) Transfer the USB drive from the clean PC to the infected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

Protect Your Computer Against Malware and Viruses With SafeBytes Anti-Malware

If you are looking to purchase anti-malware for your computer system, there are lots of brands and packages for you to consider. Some of them are great while some are scamware applications that pretend as legitimate anti-malware software waiting around to wreak havoc on the computer. You need to select a company that creates industry-best anti-malware and it has got a reputation as reliable. On the list of highly recommended software programs is SafeBytes Anti-Malware. SafeBytes has a good track record of excellent service, and clients are very happy with it. SafeBytes anti-malware is a trustworthy software that not only secures your computer system completely but is also very user-friendly for people of all ability levels. Through its cutting-edge technology, this software protects your PC against infections brought on by various kinds of malware and similar internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, potentially unwanted program (PUPs), and ransomware.

There are many wonderful features you will get with this particular security product. These are some of the highlighted features included in the product.

World-class AntiMalware Protection: This deep-cleaning antimalware application goes much deeper than most antivirus tools to clean out your personal computer. Its critically acclaimed virus engine detects and disables hard to remove malware that conceals deep inside your personal computer. Live Protection: SafeBytes provides real-time active checking and protection against all of known viruses and malware. This utility will always monitor your PC for any suspicious activity and updates itself regularly to keep current with the latest threats. Web Protection: Safebytes allots all sites a unique safety rating that helps you to have an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Faster Scanning: SafeBytes’s very fast malware scanning engine reduces scan times and extends battery life. Simultaneously, it will effectively detect and remove infected files or any online threat. Low CPU and RAM Usage: SafeBytes gives you total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Fantastic Tech Support Team: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. SafeBytes will keep your computer safe from latest malware threats automatically with hardly any input needed from you again. You now may realize that this particular tool does more than just scan and eliminate threats from your PC. You will get the very best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you want to do the removal of DigiSmirkz manually rather than employing an automated software tool, you can follow these simple steps: Go to the Windows Control Panel, click on the “Add or Remove Programs” and there, select the offending program to remove. In case of suspicious versions of web browser extensions, you can actually remove it through your browser’s extension manager. You may also want to reset your home page and search engine providers, and also clear your web browser cache and cookies. In order to ensure complete removal, manually examine your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that only advanced computer users should try to manually edit the registry because removing any single critical system file leads to a serious problem or perhaps a computer crash. Moreover, certain malware keeps replicating which makes it tough to remove. Doing this malware-removal process in Safe Mode is suggested.
Files: %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fhibenoomgnppdhbjaephephkddnokof %LOCALAPPDATA%\DigiSmirkzTooltab Registry: HKEY_CURRENT_USER\SOFTWARE\DigiSmirkz HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\DigiSmirkz HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\digismirkz.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\digismirkz.dl.myway.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller DigiSmirkzTooltab Uninstall Internet Explorer
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What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:
  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.
All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.
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How to fix windows 10 error code 0x80073712
Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

  1. Open the Windows Update Troubleshooter by pressing the Window Key and  “S” keys simultaneously.
  2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
  3. On the new window, select “Windows Update” to troubleshoot.
  4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

  1. Open the command prompt by pressing Windows Key and “S” key simultaneously
  2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
  3. In the Command Prompt window type the following and press the Enter key after every command
DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

  1. Open the command prompt as previously mentioned
  2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:windowsSoftwareDistribution softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
  3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

  1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
  2. Search for the Windows Update service -> Check its status
  3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
  4. If you see an error, locate the Startup Type option and set it to Automatic
  5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users., we recommend using a third-party registry cleaner/tools, many of which can be found online.
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Windows can’t stop your Generic volume device
One of the issues with external storage devices is that unplugging them right away without using the “Safely Remove Hardware” feature is not safe and doing so could lead to data corruption and data loss. However, in some cases, even when you use the “Safely Remove Hardware” feature, you could get an error that says:
“Windows can’t stop your ‘Generic volume’ device because a program is still using it. Close any programs that might be using the device, and then try again later.”
It is possible that the system is still using the external device – for instance, a copy operation might still be in progress, or Windows is still indexing the contents of the drive in the background or it could also be that the drive is not configured to be quickly removed. To fix this error, there are a couple of suggestions you can try. You can try to close all the open programs and file explorer windows, or you could also configure the Device Removal Policy or change its file system to FAT32. In addition, you can also try to change its drive letter or use the DISKPART utility to get the drive to be offline or simply manage the hogging process that prevents it from being safely removed. Follow each one of the given potential fixes below to resolve the error when using the Safely Remove Hardware feature.

Option 1 – Close all the open programs and File Explorer windows

The first thing you have to do to resolve the error is to close any open programs as well as File Explorer windows. This is because there are some programs and File Explorer instances that could be using the external device in the background which explains why you’re getting the error when you try to safely remove your device.

Option 2 – Try to configure the Device Removal Policy

The next thing you can do is to configure the Device Removal Policy. How? Refer to these steps:
  • Open File Explorer and right-click on the drive where you encountered the error.
  • Next, select Properties from the context menu.
  • After that, navigate to the Hardware tab and select the disk drive where you got the error under the “All disk drives” section.
  • Then select Properties under the Device Properties section. This will open a new mini window and from there, select Change Settings on the bottom portion of the window.
  • Now navigate to the Policies tab and select the “Quick Removal (default)” option under the Removal Policy section.
  • Click on the OK and Apply buttons to save the changes made and then see if the error is now fixed.

Option 3 – Try to manage the hogging process

You could also try managing the hogging process to get rid of the error.
  • Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
  • Then look for the running processes and programs that are hogging your USB storage device. If there is a program that’s using your device, it will hog on some Disk or CPU while transferring data and interacting with the device which is why you’re getting an error when you safely remove the device.
  • Next, select the concerned processed and right-click on each one of them, and then select the End Task or End Process option. You can also restart the Explorer.exe process and see if that helps.

Option 4 – Try to change the drive letters

  • Tap the Win + R keys to open the Run utility and then type “diskmgmt.msc” in the field and click OK or tap Enter to open Disk Management.
  • Next, look for your USB storage device using the drive letter that’s assigned to it. Right-click on your device and select the “Change Drive Letter and Paths…” option.
  • This will open a mini window and from there select the drive letter you want to change and click on the Change button.
  • After that, another smaller window will appear where you’ll have to select the new drive letter from the drop-down menu.
  • Click OK and if you got a warning prompt, just click on Yes.
  • Now restart your computer.

Option 5 – Try using DISKPART utility to get the drive to be offline

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.
  • Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
  • Next, type and enter this command to execute it: diskpart
  • The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
  • Next, type and enter this third command: list volume
  • The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
    • select disk #
    • select volume #
  • After that, it will select the Disk or Partition you want to select.
  • Now type either one of the following commands:
    • offline disk #offline volume #
  • The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
    • online disk #
    • online volume #

Option 6 – Try to change the file system to FAT32

If you keep getting this error on a particular USB device, you might have to format the disk and change its file system to FAT32. Make sure that you copy its contents safely into another location before you format the disk. Keep in mind that formatting the disk will remove all the contents of your drive.
  • Open File Explorer and right-click on the drive where you got the error and then select Format from the context menu.
  • Next, in the newly opened mini window, select the FAT32 (Default) option from the drop-down menu under File System.
  • Now check the Quick Format checkbox and then click on the Start button to start formatting your drive.
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Firefox shows wrong or no bookmark favicon
If you have just updated your Mozilla Firefox browser as of late and you noticed that it’s showing wrong or no bookmark favicon at all, then read on as this post will provide you with potential solutions that can help you resolve the problem. The basic thing you can do to fix it is to either refresh or reset the cache for favicon and then force restart the favicon service. However, if you’ve already tried this and it didn’t work, then there are still other options you can try. You can try to rebuild the configuration file for the favicon or restart the favicon service. You could also try disabling all the add-ons on your browser or scan your computer for adware. For more details, refer to each one of the options laid out below.

Option 1 – Try to rebuild the favicon configuration file

Mozilla Firefox actually creates a file each time you bookmark a webpage and this is called “favicons.SQLite”. This file is located on your computer and for you to fix the issue in Firefox, you need to rebuild this file and in order to do that, follow these steps:
  • First, you need to unhide the hidden files in your computer by enabling the “Show hidden files” option so that you’ll be able to see the hidden files in your computer.
  • After that, navigate to this path: C:Usersyour_usernameAppDataLocalMozillaFirefoxProfilesyour_profile_name
  • From there, you need to find the “favicons.SQLite” file and once you found it, delete it.
  • Next, you have to open the Firefox browser and create the same favicon configuration file which should be automatically created.
  • Now check if you can now see bookmark favicons on your Firefox browser or not.

Option 2 – Try to restart the favicon service

If the first option didn’t work, you can try to restart the favicon service instead. Restarting the favicon service can help if you do not see the correct bookmark favicon on your Firefox browser. To restart this service, follow the steps below.
  • You need to first open the Firefox browser and in the address bar, type “about:config” and tap Enter.
  • After that, you will see a page that displays a warning message. On that page, you need to click the “I accept the risk!” button to proceed.
  • Next, using the search box on the page, look for the “devtools.chrome.enabled” option. The value for this option should be set to “False” by default.
  • Double click on this option to set its value to “True”.
  • Once done, go to Menu > Web Developer > Browser Console or you could also tap the Ctrl + Shift + J keys, alternatively.
  • Afterwards, paste this command in the pop-up window that appears and then tap the Enter button: var fS = Components.classes["@mozilla.org/browser/favicon-service;1"] .getService(Components.interfaces.nsIFaviconService); fS.expireAllFavicons();
  • Once you’re done, restart your Firefox browser to check if it fixes the problem or not.

Option 3 – Try to disable all the add-ons in Firefox

The next option you can try to fix the problem is to disable all the installed add-ons in Firefox. More often than not, add-ons can cause issues in the browser so it is possible that one of the add-ons in Firefox is causing it to show incorrect or no bookmark favicon. To resolve this problem, you have to disable all the add-ons by opening Firefox and then going to Menu > Add-ons or you could also tap the Ctrl + Shift + A keys. After that, go to the Extensions section and click on the respective Disable buttons for each one of the add-ons. Once done, restart your computer and check if you can now see the bookmark favicons or not.

Option 4 – Try scanning your computer using Windows Defender

It is possible that the bookmark favicon problem is caused by some adware in the Firefox browser so you have to scan your computer to check by using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Blu-ray player does not recognize the disc
So, you just made some popcorns, dimmed light, relaxed in from of the TV, pressed play on your application and Blu-ray drive can not read your movie. Your movie night failed sadly, but there is hope and in this article, we are going to explore and offer you solutions on what to do when something like this happens so you do not miss another movie night and some hard-earned relaxation. Please note that in this article we are assuming that you are using a Blu-ray player on your PC, so some of the solutions presented are meant only for this case. So the first thing that you are supposed to do is to check the disc itself. You can turn the disc around and visually check the disc for fingerprints and scratches which can be fatal for disc playing, alternatively, you can try to play the same disc on another device and if it fails there also it is not the disc, it is your drive. So if it is no issue with the disc let's see that seems to be a problem with the drive. The common thing that could stop disc reading are cables, check all connections and cables in the back of your device to be sure that everything is plugged in correctly and nicely. After checking cables if the issue persists lens cleaning is the next step. Over time lens from the Blu-ray, the device becomes dirty and dust accumulates on it, there are special cleaning discs on market made especially for this purpose, to clean the dirty lens of optical devices. If you have one put it in and clean your lens. After lens cleaning with a specialty disc, a good idea would be to use compressed air in a can to reduce the dust inside so no excess dust will accumulate quickly again on the lens itself.

So the device is cleaned and checked and still no disc playing?

Update firmware first. In order to accomplish this visit your device manufacturer's website and follow instructions there on how to upgrade firmware. If this did not helped also update or reinstall device drivers. Go to device manager and update drivers for your device by right-clicking on it and choosing update driver. If none of the things helped, go to command prompt as administrator and type in SFC /scannow, leave the process to finish, and reboot.
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