How to Resolve Dsound.dll Error Code

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

Although it’s easy to set up wired printers in most cases and they have their charm, you don’t have to be around the printer if you are connected to the same network. So in this post, you will be guided on how you can install and set up a wireless printer on your Windows 10 computer. The idea here is to ensure that your Wi-Fi printer and your Windows 10 computer are connected on the same network and to do that, you need to carry out the following steps:

• You have to connect the printer to the Wi-Fi network.
• You have to add the printer or scanner to Windows 10.
• You have to install the printer software.
• You have to change the default printer.
• And troubleshoot the printer.

For more details, follow the instructions below.

Step 1: Connect your printer to the Wi-Fi network. In this step, you need to turn on your printer and look for the option to connect to a Wi-Fi network. Note that the step to connect to the Wi-Fi network depends on what kind of printer you use as well as its OEM since there will be a user interface or a Wi-Fi button that will get the job done for you. Once your printer is connected to the Wi-Fi network, you need to keep it turned on until the setup is completed. Step 2: Next, add a printer or scanner to Windows 10

• Since you’re already connected to the Wi-Fi network, you now have to go to Settings > Devices > Printers & scanners.
• From there, click on the Add a printer or scanner option.
• After that, the scanning process will begin as Windows 10 looks for the printer and once it finds it, it will display the printer in the result.
• Choose the Wi-Fi printer from the results and click on the Add device option. Once you click this option, Windows will install the drivers via Windows 10 update. Note that this process will apply to all the printers – connected, wireless, and so on.

Step 3: You have to install a printer software In this step, you need to use the driver software from the OEM even though the default printer software works since in most cases, the driver software from OEM works better compared to the default ones and offers much better functionality like ink-saving modes, and many more. Step 4: You now have to change the default printer After installing the printer software, you now have to set or change the default printer in your computer. If you have not installed any printer, the default printer in Windows is the one that saves the files. Now since you have already installed your printer, all that’s left for you to do is to change the default printer of Windows 10 to the one you installed earlier. To do that, follow these sub-steps:

• Go to Settings and navigate to Devices > Printers & scanners.
• From there, check the checkbox labeled, “Let Windows manage my default printer” if there are many printers. This will recommend you to use the most used printer. But if you don’t want to switch to the most used printer, then uncheck the checkbox.
• Once done, click on the printer you want to set as the default one and go to Manage, and then click on the Set as default button.

Step 5: If you have any issues with your newly installed printer, then you need to troubleshoot it One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Just what is a PST File?

PST file is the acronym for Private Storage Table. It is a proprietary file structure utilized in the ms-outlook program shop and to preserve attachments as well as e-mails, notifications, scheduled calendar events, and even more. This structure can also be called a Personal Folder File. The storage limit or the size varies today with respect to the Outlook version you've got installed. The PST file size limit depends on the edition you have installed. Outlook 2002 and earlier versions have a memory limitation of 2GB while later versions such as Outlook 2013 have up to 50GB memory limit.

Error Causes

You will be amazed to discover there is not a single cause behind this problem. The File can be damaged due to a number of reasons including:

• Virus infection
• Incorrect file system recovery
• Data storage device failure
• Storage size limit exceeds
• Sometimes due to power failure when accessing the PST files

Once this File becomes corrupted and broken, it places you in danger of losing your important e-mails and attachments. Moreover, this stops you from getting or sending e-mails to and from your own associates. And in case you would like to add new contacts, you are greatly hindered. It reduces your productivity. For individuals relying completely on the Outlook program for communicating via e-mails and maintaining a track of important dates that they have set reminders for and scheduled in their calendars, the PST file problem is a nightmare. It decreases productiveness and performance.

Further Information and Manual Repair

To regain the damaged File without removing old e-mails Install a PST File Repair Tool. The latter one is probably the best way to resolve this issue without compromising on your old important emails and contacts. There are a number of repair resources out there. Each device provides a distinct degree of characteristics and performance. We urge you to use Stellar Phoenix Outlook PST Repair Tool. Not only does this repair tool aid work out PST file error that is damaged, but it also helps with data recovery. With this particular tool, it is possible to recover even the erased files you've removed from your Outlook Installation before the PST file got corrupted. Wait there is more! It is also possible to raise the memory limit by installing this repair tool on your computer. What this means is in the event the PST file corruption's cause was associated with the storage size limit, it is easily worked out. With an increase in memory, you can keep your older emails and continue storing new mail from associates. To begin, Click here to Download Install Stellar Phoenix Outlook PST Repair on your personal computer and run it to restore the PST files.

As you know, the CHKDSK utility is proven to be one of the useful tools to fix any issues that concerns file system, storage, and disk. However, as useful as it may be, it is still not immune to issues as you could encounter errors when running it. One of these errors is the “One such error is the CHKDSK cannot continue in read-only mode” error. If you receive such an error message while running CHKDSK, then you’ve come to the right place as this post will help you sort the problem out. It is possible that the drive is read-only or that the Write Protection is enabled. It could also be that the drive is already being used and scanned by a different program or utility. To get rid of this error, there are a couple of suggestions you need to check out. You can try to run the CHKDSK utility from Recovery or run it on Boot. You could also try to disable Write Protection. For more detailed steps, follow the given instructions below.

Option 1 – Try to run the CHKDSK utility from Recovery

The first thing you can do to resolve the error in CHKDSK is to run the CHKDSK utility from Recovery. How? Follow these steps:

• First, boot into the installation environment for Windows 10 from a Windows installation media.
• Next, click on the “Repair your computer” option.
• After that, select Troubleshoot > Advanced options > Command Prompt.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /r /f
• Wait until the disk error checking process is completed.
• Once it’s done, exit the Command Prompt window and restart your computer and then see if the error is fixed.

Option 2 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.

• Open an elevated Command Prompt and enter this command: chkdsk /r
• After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
• Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 3 – Try to remove the Write Protection from the drive

As mentioned, removing the Write-Protection on the concerned drive could also help you fix the problem and there are two ways to get rid of the write protection – you can either use the Diskpart utility or the Registry Editor. How? Refer to the following steps.

Via Diskpart utility:

• Open Command Prompt with admin privileges and then type the “diskpart” command and tap Enter to execute it.
• Next, type “list disk” and tap Enter to get the list of all the Disk connects or all the partitions that are formed on those disks.
• After that, you need to choose one command depending on the list of commands you entered. Type “select disk #” and tap Enter to select the disk or partition you want to select.
• Then type “attribute disk clear readonly” and tap Enter to Disable the Write Protection on the selected disk or partition.

Via Registry Editor:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to the following registry key:

ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies

• After that, look for the DWORD named “WriteProtect” and double click on it, and then set its Value Data to “0”.
• Now restart your computer and see if the problem is now fixed or not.

When clean Windows is installed or when you place new hardware in your computer usually Windows itself detects the device and installs its driver. The question that comes now is, do you keep that driver or do you install the manufacturer's one. In order to answer this question let's analyze what is difference between the two drivers and other factors which could influence your decision.

Difference between drivers

First of all, know that drivers Windows installs are also drivers from the device manufacturer which have gone through Microsoft quality control in order to be included in Windows itself. Now naturally question which occurs, what is the difference, well answer to that would be this: in Windows, you have stripped down driver, just a driver in order for Windows to know what device is plugged and how to use it, meaning that for example if you install printer device, you will be able to print documents and Windows will know it is a printer but ... You will not get the control panel for that printer where you can adjust the printer itself and all of its features like let's say paperweight, etc. So if you need these kinds of features in that case it would be better to install a complete driver suite from the manufacturer and get the whole package. Windows will recognize the RAZER mouse for example but you will not be able to change its colors of program custom buttons on it until you install RAZER drivers. One more important thing to note is that drivers which are in Windows are less updated than drivers from the manufacturer's site. That being said, if you prefer and want to have the latest drivers you will prefer to get them again from the manufacturer.

Conclusion

So it seems that manufacturer's drivers are always in some form of advantage and that you will always want them and most of the time this is true, as a matter of fact, the only time I could think that you could use bare down Windows drivers is when new drivers update breaks something in Windows and device start behaving improperly. in this particular case, it is better to roll back to the previous Windows driver which has passed Microsoft quality control and is working for sure. In any other case, you are better off with the latest manufacturers drivers If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Stop Running This Script Error - What is it?

"Stop Running This Script" Error is a Windows Internet Explorer error message that is displayed in the following format with a yes and a no button:

Stop running this script?

A Script on this page is causing your web browser to run slowly.  If it continues to run, your computer might become unresponsive. This occurs when some scripts take an excessive amount of time to run. To be precise, there are some websites that use JavaScript, JQuery, and Active X scripts to run. These scripts are notorious for taking too much time to run. So, if you use the Internet Explorer as your web browser, then by default if the website takes a long time to load, the ‘Stop running this script error will be triggered. Other than this, if you are scripting an Active X control on the web page to transfer a very heavy file or run a huge database query, this may cause delays and lead to the error display. However, if you use Firefox, then the ‘Stop running this script error code will be promoted as ‘Unresponsive Script’ error.

Solution

Error Causes

The ‘Stop running this script error code’ is triggered due to multiple reasons. These include:

• Webpage programming errors
• Running a pop-up killer
• Spyware and viral infection
• Active X control errors

Further Information and Manual Repair

Here are some of the best methods that you can try to resolve Internet Explorer’s ‘stop running this script error’ on your PC:

1. Change the Internet Explorer Settings

This can be done by opening Internet Explorer and in the top menu, click on Tools, and then go to Internet Options. Now click on the Advanced Tab option. Locate where it says ‘Disable Script Debugging’. Once you find it uncheck the box beside it. Now close the browser and restart your PC. Access the same website on your IE web browser and see if the website opens. If it does, then the error is resolved. However, if it doesn’t, then you the underlying causes for the stop running this script error message could either be spyware or ActiveX control error.

2. Download Restoro

Whether the error occurs due to spyware invasion of Active X control error, it is advisable to download Restoro on your PC. This is a next-generation, innovative, and multi-functional PC repair tool that has several powerful utilities deployed together in one program. Plus you don’t have to get into the technicalities of resolving Active X control issues. Restoro is safe, bug-free, and efficient. It has a user-friendly interface and simple navigation which makes it quite easy for all levels of users to operate. It is compatible with all Windows versions including Windows 7, 8, XP, Vista, 8.1, and 10. This PC repair tool is a one-stop solution for all your script error repair needs. It includes the following utilities: a registry cleaner, a system stability detector, and an ActiveX control error scanner. It simultaneously scans for ActiveX control errors too. So, if the IE script error is triggered by ActiveX control issues, it resolves them too. To fix the ‘stop running this script’ error code on your PC, click here to download Restoro

Error 0x80004005 - What is it?

Error 0x80004005 is a typical Outlook error. This error code occurs either when sending emails or receiving them. The error message may be displayed in either of the following formats:

‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’

Error Causes

There are several causes for the error 0x80004005 such as:

• The Script Blocking Feature Enabled While Using Norton Antivirus
• Spyware
• Viruses
• Registry problems-Missing or corrupt registry keys

It is advisable to repair and resolve error 0x80004005 immediately as it may cause a great deal of inconvenience to you. This error may hamper your ability to receive and send emails from your Outlook account and lower your productivity too as you may be unable to communicate with your peers.

Further Information and Manual Repair

To fix error 0x80004005, you don’t have to wait for the network personnel or be a technical expert yourself. This may be a critical error but the good news is that it is easy to resolve. Here are some effective methods and quick fixes to resolve the error 0x80004005 instantly.

Method 1: Disable Script Blocking Feature in Norton Antivirus

After installing Norton Antivirus on your PC, if you start experiencing the Outlook error 0x80004005, then the best way to resolve it is to simply disable the script blocking feature. However, the downside of this is that by disabling this feature your PC will become vulnerable to viruses and malware.

Method 2: Disable the New-Mail Notification Feature in MS Outlook

If you don’t have Norton Antivirus downloaded on your PC, then try method 2. This method involves disabling the new-mail notification feature in MS Outlook. The error code 0x80004005 is often resolved by switching off this feature. Try it to see if it works. To disable the new-mail feature all you have to do is open your Outlook account and then go to the Tools menu, then go to Options and then select the ‘Preferences’ tab. After that click on the ‘Emails Options’ tab and then simply uncheck the check-box against ‘Display a notification message when new mail arrives’. To confirm changes press OK.

Method 3: Scan for Viruses

The error 0x80004005 may also be triggered due to viral infection or spyware. Such malicious software enters your PC through phishing emails and while downloading files and attachments. You may not be aware of this but your PC may be infected by viruses. It is important you remove them immediately as they can expose you to serious risks including privacy issues, identity thefts, data breaches, and more.

If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:

• In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
• Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
• Click the OK button and then restart your computer.
• Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:

• Open VirtualBox on your computer and select the virtual machine.
• Next, click on the Settings button and go to the Display section.
• After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
• Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.

EhRecvr.exe Error Code - What is it?

EhRecvr.exe is an executable file located in a subfolder of C:\Windows (usually C:\WINDOWS). An executable file is denoted by the filename extension .exe. You should only run executable files from the publisher you trust because .exe files are prone to errors. Executable files can potentially change your computer settings and harm your computer.  These files can easily get corrupted. Similarly, when the EhRecvr.exe fails to run on the computer and gets corrupt, you experience an EhRecvr.exe error on your system. This error code may pop up while playing games on the PC or using any other program. EhRecvr.exe error may be displayed in any one of the following formats:

• “ehRecvr.exe cannot be found."
• “There was a problem starting [path]ehRecvr.exe. The specified module could not be found."
• "Runtime Error. ehRecvr.exe pure virtual function call."
• "This program can't start because ehRecvr.exe is missing from your computer."
• "Unable to launch the software located at path: [path]ehRecvr.exe"
• "This application requires the file ehRecvr.exe, which was not found on this system."
• "ehRecvr.exe is missing."
• "Access Violation File [path]ehRecvr.exe"

Solution

Error Causes

There are plenty of reasons why this error may occur these include:

• EhRecvr.exe file is mistakenly deleted
• EhRecvr.exe file is corrupted and damaged
• Viral/Malware infection
• Bad registry entries
• Outdated drivers

Though this error code is not fatal but nonetheless it is advisable to fix it immediately because EhRecvr.exe error not just hampers your ability to run and access different programs on your system but it also triggers issues like viral infection and registry problems which if not resolved can put your big at greater risk like system failure, freeze, and crash.

Further Information and Manual Repair

To resolve the EhRecvr.exe error on your system, you don’t have to hire a professional and spend hundreds of dollars in repair. Here are the best and easy DIY methods that you can try to fix this error. To work around these methods you don’t need to be a technical whiz. Let’s get started:

Method 1 - Restore EhRecvr.exe from Recycle Bin

In the case of EhRecvr.exe file deletion, it is advisable to check the recycle bin. Search through the bin for the file. If you find it, then simply restore it, if not then if you have access to the internet, then download it from a trusted website.

Method 2 - Reinstall the Associated Software That Uses EhRecvr.exe File

If you receive this error when you want to use certain software on your PC, then try reinstalling that software again on your PC. This will be very helpful to obtain the EhRecvr.exe file that is not provided by Microsoft. To re-install, first, uninstall the program. Go to Add/Program in the control panel and find the program and then uninstall it. Once uninstalled, simply follow the same steps but this time round install the software. This will hopefully help resolve the EhRecvr.exe error code.

Method 3 - Update Drivers for Hardware Devices

Sometimes the error may pop up due to outdated drivers. If this is the cause then the best way to resolve the issue would be to update the driver. Use the wizard within the Device Manager to update the outdated drivers.

Method 4 - Scan for Viruses

Viruses and malware can disguise as executable files. These usually enter your PC through downloads from unreliable websites and phishing emails. In such an event, it is recommended to install a powerful antivirus. Scan your entire PC and remove all viruses to repair the issue.

Method  5 - Clean and Repair the Registry

Another method is to clean and repair the registry. If you don’t clean the registry regularly it may get accumulated with obsolete files and get corrupt. This may generate EhRecvr.exe error codes. To resolve, simply download Restoro. This is a user-friendly PC Fixer with a powerful registry cleaner. It scans for all registry errors, wipes out all the invalid entries and obsolete files and repairs corrupted DLL and .exe files in minutes. Click here to download Restoro and resolve the EhRecvr.exe error now!

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

• SYSTEM_SERVICE_EXCEPTION .
• BAD_POOL_HEADER
• STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

• STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

• Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
• After that, navigate to the 3D settings section.
• Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
• Now click on Apply located at the bottom-right corner of the window to save the changes made.
• Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

• In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
• After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
• Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
• Restart your computer.