Fixing Google Chrome Error ERR_ICANN_NAME_COLLISION error in Windows 10
If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:
“The site can’t be reached, This site on the company, organization or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”
This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.
Option 1 – Try to check the integrity of the Hosts file
To check the integrity of the Hosts file, refer to the following steps:
- You have to navigate to this path inside File Explorer: C:WindowsSystem32driversetc
- After that, look for a file named “Hosts” and right click on it and open it with the Notepad app.
- Next, make sure that you write the block URLs in your computer in the list and then save the file.
Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right click on Notepad from the search results and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.
Option 2 – Try to check the Proxy server
There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable proxy server.
- Tap the Win + R keys to open the Run dialog box.
- Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
- After that, go to the Connections tab and select the LAN settings.
- From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
- Now click the OK and the Apply buttons.
- Restart your PC.
Note: If you are using a third party proxy service, you have to disable it.
Option 3 – Try to use the Registry Editor
Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:
- Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
- After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
- Look for the default key and double click on it and make sure that its Value data is set as “C:WindowsSystem32driversetc”.
- Now exit the Registry Editor and restart your computer to apply the changes made
Option 4 – Flush the DNS cache
You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of following commands sequentially to flush the DNS cache:
Option 5 – Get rid of any conflicting browser extensions
- Open Chrome and press Alt + F keys.
- Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
- Click the Recycle bin and select Remove.
- Restart Chrome and press Alt + F keys again.
- Proceed to On Startup and mark Open a specific page or set of pages.
- To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
- Open Google Chrome, then tap the Alt + F keys.
- After that, click on Settings.
- Next, scroll down until you see the Advanced option, once you see it, click on it.
- After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
- Now restart Google Chrome.
Option 6 – Run a malware scan using Windows Defender
It is possible that your computer is infected with a malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.
- Tap the Win + I keys to open Update & Security.
- Then click on the Windows Security option and open Windows Defender Security Center.
- Next, click on Virus & threat protection > Run a new advanced scan.
- Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
In addition, aside from Windows Defender you need to run a reliable program like Restoro. This program helps in fixing not just a lot of system issues on Windows 10 but is also efficient in removing any malware in your computer. This program is a one-click solution that helps in fixing lots of system issues such as corrupted files, corrupted registries and it also helps in optimizing your PC’s overall performance as it cleans out any junk files in your computer and other system issues that causes your PC to slow down. To use this efficient tool, follow the instructions below.
- Turn on your computer. If it’s already on, you have to reboot
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run Restoro to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.