How to Fix Bttray.exe Application Error

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This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /ScanOS
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

What is Mapi32.dll Outlook Error?

Mapi32.dll is a Windows Messaging Application Programming Interface that enables Windows to perform various email functions and launch messaging programs like Microsoft Outlook and Microsoft Office. The inability of the interface to execute email functions properly results in the Mapi32.dll Outlook Error. This error occurs mostly when you are attempting to upgrade the operating system to a new version.

Solution

Error Causes

The common causes of the Mapi32.dll Outlook Error during the OS upgrade are:

• Damaged or Corrupt Outlook user profile
• The software is overwritten by some other program
• Outlook PST file corruption

The Mapi32.dll Outlook Error message is displayed in either of the following forms:

• Mapi32.dll is missing
• Cannot start Microsoft Office Outlook. Mapi32.dll is corrupt or the wrong version.
• Mapi32.dll was not found
• Mail is not installed

Further Information and Manual Repair

So, what if you experience this issue and how do you fix it? Well, first there is no need to panic as Microsoft has recognized this issue and provided adequate solutions to fix this problem in no time. However, to ensure the Mapi32.dll Outlook error is a quick fix, you must first understand the cause of the issue and the message displayed on the screen.

1. Let’s say the errors occur because your Outlook profile is corrupt. In this scenario, the best solution is to create a new Outlook profile. Regardless of whether you have Windows Vista or XP, to create your new Outlook profile, first, you will have to click on the Control Panel, then User Account, and then Mail. Once you click on the Mail tab, the mail set up dialog box will open. In this dialog box there will be a ‘Show Profiles’ tab, click and then click the Add tab that appears next. Now type the name for your new Outlook profile and then click ‘OK’. After that, add an email account to go with the profile.
2. If Mapi32.dll is missing or corrupt, you will have to run ‘Fixmapi.exe’ to resolve the problem. It is located in the System32 folder inside the Windows directory in Windows Explorer.

• Therefore, first start Windows Explorer and then locate the following folder on your computer: C: /Program Files/Common Files/System/Msmapi1033
• Now find Fixmapi.exe and double click it
• After that locate the Mapi32.dll file and rename it to MSmapi32.old and press enter.
• Restart your computer when finished.

A word of advice for computer users is to scan for viruses with an antivirus program or a registry cleaner regularly to prevent the Mapi32.dll Outlook error from occurring in the first place. Viruses often latch onto .dll files and corrupt them. It’s always best to have a forward-looking approach.

Error Code C19000101 - 2000B on Windows 10– What is it?

Error Code C19000101 - 2000B is a Blue Screen of Death (BSOD) error encountered by Windows users in an attempt to upgrade their operating system from Windows 7 or Windows 8/8.1 to Windows 10. The system upgrade does not successfully finish and when the installation is resurrected, it fails then reverts back to the original operating system. More and more Windows users come across this error that may have been triggered by a few reasons to be discussed in this article.

Solution

Error Causes

Microsoft users can experience the BSOD error C19000101-2000B due to the following reasons:

• There’s an incompatibility with the drivers
• Antivirus software

Further Information and Manual Repair

In fixing error code C19000101-2000B, you can try doing it manually. Manual repair methods can offer users solutions effectively and efficiently, having to address the root causes and issues in relation to a number of Windows error codes. If properly implemented, these manual repair methods can help Windows users resolve problems at hand immediately. However, there are cases where the help of a Windows professional is necessary. In such instances, it would be best to consult a certified Windows expert or you can also try using a powerful automated tool whenever needed.

To be able to fix error code C19000101-2000B, implement the first method used in resolving error code 0xc000021a, then you can proceed with this first method:

Method One: Perform Clean-Boot

1. Prior to performing an upgrade, you need to disable your antivirus. Or, better yet, uninstall it.
2. Ensure that your PC name is simple without hyphens, periods, or dashes.
3. Restart your device several times, then try again.
4. Disable all USB devices such as a smart card reader.
5. If you are using a SCSI hard disk, be sure to have the drivers ready and available for a storage device like a thumb drive to be connected. While on the Windows 10 setup, select the Custom Advanced Option then use the Load Driver command to load the right driver for the SCSI drive. If the setup still fails, try switching to an IDE-based hard disk.
6. Launch a clean boot, restart your device, then try again.
7. If you are upgrading to Windows 10 using the .ISO file, make sure to disconnect from your internet connection during setup. If your device is connected by Wi-Fi or through LAN, you need to disable both before attempting to run a  system upgrade again.
8. Switch to a local account if you are connected to a domain.
9. Ensure that all external devices such as USB keys, external hard drives, gaming controllers, or printers are not attached to your device.

If you are upgrading to Windows 10 using Windows Update, you can perform a manual repair using the next method.

Method Two: Upgrading Via Windows Update

1. Make sure to disconnect from the Wi-Fi or LAN once the download reaches 100% before you proceed with the system upgrade.
2. Press Windows + X to open the command prompt window as an administrator.
3. Stop the Windows Update service, BITS, MSI Installer, and Cryptographic by inputting the following commands one by one, hitting Enter after every command:

Net stop wuauserv

Net stop bits Net stop msiserver Net stop cryptSvc

4. Restart both Software Distribution and Catroot2 folders. You can do this by typing Ren C: WindowsSoftwareDistribution SoftwareDistribution.old and Ren C: WindowsSystem32catroot2 Catroot2.old in the command prompt to change the names of both Software Distribution and Catroot2 files.
5. Restart the Windows Update service, BITS, MSI Installer, and Cryptographic by inputting the following commands one by one, hitting Enter after every command:

Net start wuauserv

Net start bits Net start msiserver Net start cryptSvc

6. Exit the command prompt then restart your device. You can now try to proceed with the system upgrade again.

Method Three: Disable or Uninstall Antivirus

1. If you opt to just disable your antivirus, you just have to right-click on the antivirus’ icon from your toolbar then choose Disable.
2. Press Ctrl + Alt + Del to open the Task Manager.
3. Check if all the files or services linking to your antivirus are turned off.
4. If you choose to uninstall your antivirus (which is recommended), open Control Panel.
5. Once the Control Panel window is open, select Programs then Uninstall a Program.
6. Look for your antivirus on the list, right-click it then choose Uninstall.

There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem. One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:

1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.

To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows. It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:

get-hotfix KB1111111, KB2222222, KB3333333

Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

The Volsnap.sys is a Windows operating system file that is related to the Volume Shadow Copy Service or VSS. It is known to cause a Blue Screen of Death error. The main cause of the Volsnap.sys Blue Screen errors include conflicts with the RAM, issues with the hard disk, incompatible firmware, corrupted drivers, malware infection, and many more. Despite its many possible causes, its fixes are quite straightforward so won’t have any problem following them. The Blue Screen errors that are related to the Volsnap.sys file are:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL

You might want to try performing System Restore as it could resolve Blue Screen errors like the ones related to the Volsnap.sys before you proceed with the troubleshooting tips given below. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:

• Click on Start and type “cmd” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
• Next, type the “net start sdrsvc” command and hit Enter to start the service again.

Note: You can also restart the service using the Windows Services Manager.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
• Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try checking the Memory for the Errors using Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the Volsnap.sys Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or rollback the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then go to the section of IDE ATA/ATAPI controllers as well as Storage Controllers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the Volsnap.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Volsnap.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

If you are frequently experiencing slow loading of folders in your Windows 10 computer, Downloads folder for instance, then you’ve come to the right place as this post will help you resolve such issue. Slow loading of folders is a common problem faced by many users even when they are using the latest hardware like SSDs. So if you experience the same thing, be it with the Downloads folder or other folders on your computer, there is a way to resolve that issue and make the folder load faster. Slow-loading means when you attempt to open the folder, it takes a couple of seconds before it displays its contents. In such cases, you’ll see a green loading address bar that says “Working on it” which can get quite annoying especially if you are in a hurry. And if you notice that this only happens in the Downloads folder, there certainly is something wrong. This kind of problem can occur on SSDs and normal hard drives. The main reason behind the occurrence of this problem is that the folder may have been optimized for viewing photos or other media formats which is why it takes quite longer than usual to load all the files and their thumbnails. However, since the Downloads folder usually contains all kinds of files like documents, zip files, audio/video files, etc. there is no need to optimize this folder for media files only because doing so is only going to make the Windows File Explorer slow in loading the folder’s contents and thumbnails which does not exist for many files.

Option 1 – Configure the Downloads folder

• Right-click on the Downloads folder or the folder you’re having trouble opening.
• Then click on Properties and go to the Customize tab.
• After that, click on the “Optimize this folder for” option in the drop-down menu.
• Next, select General items from the drop-down which might have been set by default to Pictures or Video.
• You also have the option to apply this template to all the subfolders, that is if your folder has any subfolders.
• Now apply the settings and restart Windows Explorer.

Note: Once you’ve completed the steps above, it should now make the folder content display a lot faster than before. Now try to open the Downloads folder which would not take much time as you will see the changes right away.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

chkdsk /r /f

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.
• Once your computer has restarted, try accessing the file and check if the error persists.

Windows 10 has a lot of several useful features and one of them is the Nearby Sharing feature. You can access this feature by going to Start > Settings > System > Shared experiences. From there, switch on the Nearby Sharing option and select the folder where you want to download the files to. This feature is really useful as it allows you to share files. However, there were reports from a number of users recently stating that Nearby Sharing is not working on their Windows 10 computers. If you are one of the users facing this problem, you might want to try checking if the Windows 10 v1803 Update is installed on your computer or not. You could also try to check if Bluetooth supports low energy mode or you could also try bringing the device closer or check if the adapter has Bluetooth version 4.0 or later. For more information, refer to each one of the given options below.

Option 1 – Try checking if Windows 10 v1803 Update is installed

To check if the Windows 10 v1803 Update is installed on your computer, go to Start > Settings > System > About. From there, scroll down to the Windows specifications and check the Version. If it is 1803 or above, then the Nearby Sharing feature should be active on your computer. However, if you find that Windows 10 v1803 Update is not installed yet, then you need to update your computer to its latest version and then see if it fixes the problem or not.

Option 2 – Verify if Bluetooth supports low energy mode

Although low energy mode is not really necessary in using Nearby Sharing, there are some Bluetooth terminals that support low energy mode which makes a lot of difference. Thus, you need to check if Bluetooth in your computer supports low energy mode by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, expand the list of Bluetooth adapters, and then right-click on your adapter and select Properties.
• Go to the Details tab and select Bluetooth radio supports Low Energy Central Role from the drop-down menu and if its value says “<true>”, it means that your Bluetooth supports low energy mode, otherwise, it doesn’t.
• If your Bluetooth does not support low energy mode, then you might want to consider purchasing an external one.

Option 3 – Try bringing the devices closer

Nearby Sharing might not work if your devices are not close enough. Thus, you need to bring your devices closer together and see if it fixes the problem. And when you do, make sure that Network Sharing is switched on for all the concerned devices.

Option 4 – Make sure that you’re using Bluetooth version 4.0 or later

For you to use the Nearby Sharing feature, you have to make sure that the adapter for all the concerned devices is using Bluetooth version 4.0 or later. So if one of the devices or if all the devices are not using this version or later versions, then you must buy an external Bluetooth adapter for you to enjoy the Nearby Sharing feature.

If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
• After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
• Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
• Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows app again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.