Fix Black background behind Folder icons

If you are trying to access a particular file on your Windows 10 computer either to open, rename or delete it, and you suddenly encounter an error stating, “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again”, read on for this post will help you out in resolving this issue. If you are able to find and view a file on your computer, you should have clear access to it. And since you are seeing an error message when you try to do something about this file, you are not able to do anything with the file. There are times when this error pops up with the files created by third-party services and that the file’s extension is not defined properly. On the other hand, there are also other obscure causes for this error. To fix it, here are some suggestions you can try.

Option 1 – Delete the file using Command Prompt

If you wish to delete the problematic file and weren’t to, you can use Command Prompt.

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.

rd /s \?X:badfolderpath Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.

• After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 2 – Use a Command Prompt tweak to rename the file

If you don’t want to delete the file and only want to rename it, you can apply some tweaks using the Command Prompt. Make sure to follow the steps carefully.

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• After opening Command Prompt, type in “cd” followed by the path where the file is located with this format – “C:\Folder1\Folder2\Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
• After inputting the command, tap Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
  • DIR /A /X /P
  • RENAME (the current name of the problematic file) (a non-problematic name)
  • EXIT

Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 3 – Use Command Prompt to delete the file without any extension

This option applies to cases where the affected file does not have any viable extension which means that Windows does not really know what to do with it and it only displays the “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again” error message. It usually occurs with the files created by browser plugins that are mostly from Mozilla Firefox. To delete these kinds of files, here’s what you have to do:

• Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
• Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:

del *.*

• After you’re done, open the File Explorer and then check if the file is now deleted or not.

Option 4 – Try using another workaround without using Command Prompt

This option is a lot like a workaround but it definitely gets the job done for you. It’s ideal for you if you do not want to deal with Command Prompt and only want to do everything in a graphical environment. To get started, follow the steps below.

• Look for the affected file or folder on your PC using File Explorer. Once you found it, right-click on it and select the “Add to archive” option from the context menu.
• Once the archiving options window pops up, look for the “Delete files after archiving” option and make sure that you select it then click OK to start archiving the folder or file. After that, you should now notice the file no longer exists.
• After that, delete the archive file as well.

The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry path:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider

• From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
• And then set the name of the newly created DWORD as “Domain Accounts”.
• Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
• Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• After that, navigate to the following setting:

Computer Configuration > Administrative Templates > Windows Components > Biometrics

• Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
  • Allow the use of Biometrics.
  • Allow users to log on using Biometrics.
  • Allow domain users to log on using biometrics.
• Now exit the Group Policy Editor and restart your computer to apply the changes made properly.

Can’t Find Games on Twitch is a common error happening to a vast variety of people. The issue can be traced back to browser issues to others like malware infection. In this guide, we will provide you with common fixes on how to overcome this issue so you can continue watching your favorite streamer.

1. Sign out of Twitch, then sign back in

   If it is a browser issue or some glitch in the Twitch system simply signing out and then signing back in will solve the issue since information about the account will be resent to the twitch platform.

2. Refresh the application

   Sometimes servers are having high traffic and can get overloaded, refresh the application in the upper left corner to reload content.

3. Use browser instead of Twitch application

   If you are still having issues with the application, open the twitch website and access content there.

4. Close twitch

   But in task manager. Sometimes just closing it via the X button is not enough, some glitches stay and the application is still running in the background. Open task manager and close it from there.

5. Scan system for malware

   Scan the entire system for malware, various malware can halt twitch and cause issues.

6. Reinstall application

   If everything else failed, reinstall the application.

If you have received a BSOD error message that says, “Tcpip.sys”, read on as this post will show you how you can fix the problem. The “Tcpip.sys” means Transmission Control Protocol over Internet Protocol. It is a library of a set of rules that are used to interconnect different devices all over the internet. The Tcpip.sys file is a driver and if a BSOD error message includes this one, it could only mean that the driver file is corrupted or incompatible with your system or there are some conflicting programs installed in your computer. To fix this error, you can try the following workarounds. Make sure to carefully follow each one of them.

Option 1 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the “tcpip.sys” BSOD error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Option 2 – Disabling Antivirus Software

There are cases when the “tcpip.sys” BSOD error is caused by the antivirus program installed in your computer that’s blocking some essential operations. Because of this, the operating system fails which throws up the BSOD error. As you know, the antivirus program is designed to protect the computer and monitor every action in the system. However, there are instances when the antivirus program gives false positives and shuts down some modules even if it’s harmless. So this could be the case for the “tcpip.sys” error. To verify if the problem is indeed caused by the antivirus program in your computer, you need to temporarily disable it. After you’ve disabled it, restart your PC and then check if the problem’s fixed or not.

Option 3 – Try to update all your Drivers

From time to time, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the “tcpip.sys” BSOD error. To fix the problem, you need to update all your drivers especially the network driver since the “tcpip.sys” error is closely related to this driver. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

What Is 0x80004005 Outlook Error?

0x80004005 Outlook is an error that users commonly encounter while attempting to send or receive emails on Outlook.

The message that appears usually states “This message could not be sent. Try sending the message again or contact your network administrator."

The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].

Error Causes

This error is usually caused by a problem in the Local Area Network or LAN. What actually happens is that signals with the wireless LAN are lost or a connection problem occurs within the network cable.

As a result, the 0x80004005 Outlook error is triggered while sending or receiving an email. Sometimes the problem goes away on its own. However, if it recurs after a few hours, it shows that some problem exists within the network.

Also, it is important to understand that different factors can affect the quality of wireless connections in a network.

For instance, garage door openers, microwave ovens, and Bluetooth devices can easily become obstacles, disrupting the connection and causing the quality to degrade. Other causes are listed below as follows.

• Missing, corrupt, or damaged registry keys
• Existence of viruses
• Outdated drivers

It is a must to fix this error otherwise potential risks associate with this error such as permanent damage and blue screens.

Further Information and Manual Repair

There are two ways to fix this error and both are listed below as follows.

• One solution is to disable script blocking in Norton Antivirus. Most users encountering this problem have Norton Antivirus installed on their PCs. To correct this problem, simply turn off the ‘Enable Script Blocking’ feature. However, there is a downside associated with this solution. Enabling script blocking will make your network or computer vulnerable to viruses and malware. That’s why it is not advised to implement this solution.
• The alternative solution is to simply disable the new-mail notification feature offered in Outlook. To disable notifications of any new emails, the steps go as follows. Open Outlook and go to the Tools menu. Here you will come across ‘Options’.Click on it and then select the ‘Preferences’ tab. Here you will find the ‘Email Options’. Click on it and then uncheck the checkbox against the option, ‘Display a notification message when new mail arrives’. Click Ok two times.

Both these workarounds will work. Therefore, it is advised that you employ any one of them as per your needs.

Error 101 - What is it?

Error 101 is a Google Chrome error. You may experience this error if you browse the internet using Google Chrome. This error results when the existing HTTP connection between Chrome and the website is broken. The error is displayed in the following format: “Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.”

Solution

Error Causes

The cause of Google Chrome error 101 cannot be narrowed down. This error can be triggered on your PC due to multiple reasons. These include:

• The inability of the Google Chrome installer to create a temporary directory on your PC during the installation process
• Enabled DNS Prefetching
• Firewall
• Viral Infection
• Bad Registry Entries
• Poor Internet Connection

Though this error code is not fatal, nonetheless it is advisable to fix it to ensure you are able to browse the internet using Google Chrome.

Further Information and Manual Repair

The good news is that this error is quite easy to resolve. Even if you are not a technical whiz you can still manage to fix it by trying these easy and effective DIY methods we have listed below:

Method 1: Reload the Website link on Chrome or Check Your Internet Connection

Sometimes refreshing the webpage can resolve the issue easily. Try doing it. Reload the link by pressing Ctrl +R. This will refresh the webpage. If it starts working then that’s great but if it doesn’t then it is advisable to check your internet connection. Disable and Enable the connection and then try browsing on Chrome again. If websites are accessible then the problem is resolved. If the error persists then try other methods.

Method 2: Disable DNS Pre-fetching

Sometimes this error may occur due to enabled DNS pre-fetching. To resolve the issue, open Chrome, then click on the wrench key. Go to setting and under the bonnet and Privacy section, look for the DNS perfecting option. If it is enabled, then uncheck it to disable DNS Pre-fetching. Save the changes and then close the browser. Now open it again and try browsing on Chrome. If error 101 does not appear and you are able to access websites then the issue is fixed.

Method 3: Scan for Viruses

Another way to fix this is to download and run a powerful antivirus. Scan and remove viruses to fix the problem.

Method 4: Check the permission for your temporary folder

As mentioned above, another underlying reason for error 101 can be Google Chrome installer was unable to create a temporary directory on your system during the installation process. To resolve it, check the permission for your temporary folder. Here’s how to do it: First go to the start menu and type Run. Now enter one of the following directories in the text fields 1. Windows XP: %USERPROFILE%Local Settings 2. Windows Vista: %USERPROFILE%AppDataLocal After that press OK. This will open a new window. In the Window that opens, right-click the temp folder. Now select properties and press the security tab to continue. In the group and user names section, select your user profile name. In the permissions, section verify that the checkboxes for READ, WRITE, and READ  & EXECUTE permissions in the DENY column are not selected. After you have verified, click apply and then ok. Now try reinstalling the Google Chrome browser again on your system.

Method 5: Remove Bad Entries by Cleaning the Registry

Bad entries and cookies saved in the registry can also lead to error 101. You can remove them manually but that will take a great deal of time and can be slightly difficult if you are not technically sound. Therefore, it is advisable to download Restoro. This is a user-friendly PC Fixer integrated with a registry cleaner that scans and removes all registry issues in a few clicks. It removes all the bad entries and junk files cluttering the registry and repairs it instantly. Click here to download Restoro.

Error 12031 - What is it?

Error 12031 indicates that the connection with the server has been reset or is not properly connected. In other words, it signifies that the File Transfer Protocol which is the standard network protocol that is used to transfer files from one host to another over the internet is either reset or not working properly. For example, if you are using a wireless adapter, then you may experience this error code when the adapter loses its association with the access point. The error code is often displayed in the following format:

• "ERROR_INTERNET_CONNECTION_RESET"
• "Cannot Connect to the FTP Server"

Solution

Error Causes

Though the error 12031 is largely caused by poor internet connection and failure to obtain files from the FTP server, however, sometimes the error may be caused by invalid registry entries and outdated drivers. Furthermore, it may also be a Firewall issue.

Further Information and Manual Repair

To resolve this issue on your system, we have listed down the best and easy DIY solutions. These solutions are simple to perform and do not require any kind of technical expertise or knowledge. Just follow the steps and you will be able to resolve it in a couple of minutes.

Solution 1: Disable Firewall

If you are unable to connect to the server and you encounter the error code 12031 on your system, then to resolve this issue, disable the Firewall on your PC.

Solution 2: Reset IE (Internet Explorer) Settings

This error is typically experienced by IE7 users.  If you can’t access some websites in Internet Explorer and you come across a 12031 error code, then try resetting your IE settings. To do this, open Internet Explorer, click on tools, and then click on Internet Options. Now go to the advanced tab and select Use Passive FTP. After checking the box, exit and then try accessing those sites that were not accessible before. If after modifying IE settings you are able to access the sites without any error message display, then this means the error is resolved. Nonetheless, if the error still persists, then the error could be generated due to invalid registry entries.

Solution3: Download and Run Restoro

To remove invalid registry entries from your system and resolve the 12031 error immediately, it is advisable to download and run Restoro. This is a new, cutting-edge, and multi-functional PC repair tool integrated with multiple utilities like a powerful registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility scans your PC for all registry errors. It wipes out unnecessary files, bad and invalid registry entries, repairs damaged files, and restores the registry thereby resolving the 12031 error on your PC. This error tool has a user-friendly interface and simple navigations. It is easy to use and compatible with all Windows versions. In addition to this, you can also use it to scan for malicious software and remove malware. It also functions as a system optimizer and boosts your computer’s speed dramatically. Click here to download Restoro on your PC and resolve error 12031 right away!

Call of Duty is a fun and good game, a great time killer with a squad of friends, however sometimes the game crashes, and fun is interrupted. In this guide, we will address and solve this unpleasant issue.

1. Scan game files

   inside launcher choose options and under them, choose scan and repair game files This process can take 5-30 minutes, as the game is 60GB large. This will look through all your game files and make sure they’re all valid and that none are corrupted, which may cause crashes. When it’s complete, you’ll get a notification that the game is now playable. Try again and see if your crashes continue.

2. Update drivers

   Keeping drivers updated is crucial for the game to run smoothly, GPU drivers are possibly important. Go to your GPU manufacturer's website and get the latest drivers.

3. Lower graphic settings

   Intensive graphic requirements can overload GPU and cause crashes, try lowering details in-game and see if this will fix the issue.

4. Disable overlays

   If you’re using a program like Discordthat has an overlay, you’ll want to disable it as it may be causing the graphic error

There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:

• You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
• After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
• Right-click on Google Chrome’s process and then select the End task option.
• Next, tap the Win + R keys to open the Run dialogue box.
• Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
• From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
• After creating a copy of the folder, delete the Default folder.
• Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

If you are tried encrypting or decrypting a file using the default EFS engine but you receive an error message instead saying, “Error Applying Attributes, An error occurred applying attributes to the file: The specified file could not be decrypted”, read on as this post will help you sort out the problem. If you encounter this error you can use the error code in it. You will most likely get error code 0x80071771. This kind of error occurs when the File Explorer’s copy and paste feature was not able to read the source file being encrypted or decrypted. It could also occur if you try to access a file that has been on another computer previously.

To fix error code 0x80071771 when decrypting or encrypting a file, refer to the instructions provided below.

Step 1: You need to check first if you can decrypt the files encrypted by EFS. However, if you can’t, just proceed and then take full control of the file. Step 2: To take control of the file, open File Explorer and right-click on the partition, and then click on Properties. Step 3: After that, click on the Edit button under the Security tab. Step 4: Next, make sure that “Everyone” is selected under the Group or user names section. Step 5: Afterwards, the Permissions for Everyone section will be activated. Just make sure that all the checkboxes for Allow are checked and then click on the Apply button. Step 6: Once you’re done, click on the Advanced button. This will open a new window labeled Advanced Security Settings. From there, click on the Change link under the Owner section. Step 7: Now type your account name in the field and click on Check Names to verify the account name and click OK. Step 8: After that, select the “Replace owner on sub-containers and objects” option and then click OK. Step 9: Next, select Administrators in the Group or User names list and select Full Control in the Permissions for Administrators panel and click OK.