Fix Black background behind Folder icons

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons.

The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

  • Open the Search bar and type “disk cleanup” in the field.
  • After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
  • Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
  • Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
  • After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
  • Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

  • Open the File Explorer.
  • Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
  • Next, go to this path: C:Users<username>AppDataLocal
  • In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
  • After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
  • From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
  • Restart your PC after the installation to allow the system to reinstall the driver.

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Gaming Wonderland Removal Tutorial

Gaming Wonderland is a Browser Extension for Google Chrome developed by Mindspark. This extension allows you to look up some popular browser games, as well as to find multiplayer games. When installed it changes your default search provider and your default home page to MyWebSearch. While browsing the internet, this extension will gather your browsing information, website visits, clicks, and other information that is later sent to Mindspark ad servers and used to better target ads.

While using this extension you will see additional unwanted ads appearing throughout your browser sessions.

Due to the nature of this application and the fact that it has been marked as a Browser Hijacker by several anti-virus scanners, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means that a malicious code has power over and modified the settings of your internet browser, without your consent. They are made to disrupt browser functions for a variety of reasons. These are generally used to force visitors to a specific site, manipulating web traffic to generate ad revenue. It may appear harmless, but the majority of such sites are not legitimate and will present a serious risk to your online safety. As soon as the program attacks your computer or laptop, it begins to mess things up a whole that slows your system down to a crawl. In the worse case, you could be pushed to tackle serious malware threats as well.

Browser hijacking symptoms

When your web browser is hijacked, the following could happen: you find unauthorized modifications to your web browser’s home-page; new bookmarks pointing to pornographic websites have been added to your bookmarks; default web engine is changed; you are finding browser toolbars you haven’t noticed before; unstoppable flurries of popup advertisements show up on your PC screen; your browser gets slow, buggy, crashes quite often; you’re prohibited access to specific websites, including the site of an anti-malware software firm like SafeBytes.

How does a browser hijacker infect a PC

Browser hijackers might use drive-by downloads or file-sharing websites or even an e-mail attachment in order to reach a targeted computer. They could also be deployed through the installation of a web browser toolbar, add-on, or extension. A browser hijacker can also be installed as a part of freeware, shareware, demoware, and pirated programs. A good example of a notorious browser hijacker is the latest Chinese malicious software called “Fireball”, which has attacked 250 million PCs worldwide. It works as a hijacker but can be turned into a fully functioning malware downloader later on. Browser hijackers will affect the user’s browsing experience severely, keep track of the websites visited by users and steal private information, cause problems in connecting to the net, and eventually create stability issues, making applications and computers freeze.

Browser Hijacker Malware – Removal

Some kinds of browser hijackers can be removed from your computer by deleting malicious software applications or any other recently added shareware. At times, it can be a tough task to discover and get rid of the malicious component since the associated file might be running as part of the operating system process. Novice PC users should not try for the manual form of removal, since it calls for thorough computer knowledge to do fixes on the system registry and HOSTS file. Installing and running antivirus applications on the affected system will automatically erase browser hijackers and also other unwanted applications. Safebytes Anti-Malware incorporates a cutting-edge anti-malware engine that will help you prevent browser hijacker infection in the first place, and clean up any existing problems. Use a system optimizer together with your antivirus software to fix various registry problems, remove system vulnerabilities, and boost your computer's overall performance.

Help! Malware Blocking Antivirus Installation And Access To The Web

Viruses can cause plenty of damage to your PC. Some malware variants alter internet browser settings by adding a proxy server or change the PC’s DNS settings. In such cases, you will be unable to visit certain or all websites, and therefore not able to download or install the required security software to eliminate the malware. So what you should do if malware keeps you from downloading or installing Safebytes Anti-Malware? There are a few actions you can take to circumvent this issue.

Use Safe Mode to resolve the issue

In Safe Mode, you may change Windows settings, uninstall or install some programs, and remove hard-to-delete viruses and malware. In case the virus is set to load immediately when the PC starts, shifting into this mode may well prevent it from doing so. To boot into Safe Mode, press the “F8” key on the keyboard right before the Windows logo screen appears; Or right after normal Windows boot up, run MSCONFIG, look over Safe Boot under Boot tab, and then click Apply. Once you’re in safe mode, you can try to install your antivirus program without the hindrance of malicious software. At this point, you can actually run the antivirus scan to get rid of viruses and malware without any interference from another malicious application.

Switch to an alternate internet browser

Some viruses might target vulnerabilities of a specific browser that obstruct the downloading process. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate browser with built-in security features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a bootable USB antivirus drive

Another solution is to save and run an antivirus software program completely from a USB drive. Adopt these measures to run the anti-malware on the infected computer. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Connect the USB drive to a USB port on the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the drive letter of the flash drive as the place when the wizard asks you exactly where you want to install the antivirus. Follow the activation instructions. 5) Unplug the USB drive. Now you can use this portable anti-virus on the affected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Simply click “Scan Now” to run a complete scan on the infected computer for viruses.

Detect And Remove Viruses With SafeBytes Anti-Malware

If you are looking to download the anti-malware program for your PC, there are various tools on the market to consider however, you cannot trust blindly anyone, regardless of whether it is paid or free program. A few are really worth your money, but most aren’t. You must opt for a company that creates industry-best antimalware and has earned a reputation as reliable. On the list of strongly recommended software is SafeBytes AntiMalware. SafeBytes carries a good track record of quality service, and customers appear to be happy with it. SafeBytes anti-malware is trustworthy software that not only protects your system completely but is also quite user-friendly for people of all skill levels. Using its outstanding protection system, this tool will automatically detect and eliminate most of the security threats, including browser hijackers, viruses, adware, PUPs, trojans, worms, and ransomware.

SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Below are some of the features you might like in SafeBytes.

Anti-Malware Protection: This deep-cleaning anti-malware software program goes much deeper than most anti-virus tools to clean out your personal computer. Its critically acclaimed virus engine locates and disables hard-to-remove malware that hides deep within your personal computer. Real-time Protection: SafeBytes delivers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection. Website Filtering: SafeBytes gives an instant safety rating to the pages you are going to visit, automatically blocking unsafe sites and making sure that you are certain of your safety while browsing the net. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine lessens scan times and extends battery life. Simultaneously, it will effectively find and get rid of infected computer files or any internet threat. Low CPU/Memory Usage: SafeBytes is well-known for its low impact on processing power and great detection rate of various threats. It runs silently and efficiently in the background so you are free to utilize your personal computer at full power all the time. 24/7 Premium Support: You can get 24/7 technical assistance to quickly resolve any issue with your security software. To sum it up, SafeBytes Anti-Malware provides outstanding protection combined with very low system resource usage with great malware prevention and detection. You now may know that this tool does more than just scan and remove threats from your PC. If you’re searching for the absolute best malware removal application out there, and if you don’t mind spending a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you would like to do the removal of Gaming Wonderland manually instead of using an automated software tool, you may follow these measures: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You may even want to reset your home page and search engine providers, and also delete temporary files, browsing history, and cookies. In order to ensure the complete removal, manually examine your hard drive and registry for all of the following and remove or reset the values accordingly. Having said that, editing the Windows registry is really a difficult job that only advanced users and professionals should try to fix it. Furthermore, some malicious programs have the capability to defend against its deletion. It is advisable that you do the removal procedure in Windows Safe Mode.
Files: %PROGRAMFILES%\GamingWonderland %PROGRAMFILES(x86)%\GamingWonderland %USERPROFILE%\AppData\LocalLow\GamingWonderland %UserProfile%\Local Settings\Application Data\GamingWonderlandTooltab %LOCALAPPDATA%\GamingWonderlandTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\fenbipnfkodbfdjlgndbgokhkneidbom %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\hjkdfjgajdjedjpapojndcfhekhbpkjp %LOCALAPPDATA%\Google\Chrome\User Data\Default\hjkdfjgajdjedjpapojndcfhekhbpkjp Registry: HKEY_LOCAL_MACHINE\SOFTWARE\AppDataLow\HKEY_LOCAL_MACHINE\SOFTWARE\GamingWonderland HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.DynamicBarButton.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.FeedManager HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.FeedManager.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLMenu HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLMenu.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLPanel HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.HTMLPanel.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.MultipleButton HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.PseudoTransparentPlugin.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.Radio HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.Radio.1 HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.RadioSettings HKEY_LOCAL_MACHINE\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.RadioSettings.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ScriptButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ScriptButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SettingsPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SkinLauncher.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SkinLauncherSettings HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.SkinLauncherSettings.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ThirdPartyInstaller HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ThirdPartyInstaller.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ToolbarProtector HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.ToolbarProtector.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GamingWonderland.XMLSessionPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\0c7bac04-8f5d-4bbd-956a-34fafa547752 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\16fbdf8c-476f-4d6b-8009-84471903cf96 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\82bacdc9-afce-41ee-92f5-b54f6db45a1c HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\8b70e4e8-100a-4b4f-b928-6d8126b730bb HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c1151fbb-ef5b-4a2b-91e4-e8776f091f37 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\82bacdc9-afce-41ee-92f5-b54f6db45a1c HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\8b70e4e8-100a-4b4f-b928-6d8126b730bb HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c1151fbb-ef5b-4a2b-91e4-e8776f091f37 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\e65f4fe3-b8a9-408f-9e8d-37689e565618 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\ab5d199e-9659-47a2-930b-fc3b69061353 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\f4d7584b-6643-4bc7-8e24-17c3258dc5ef HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\26A73C38-B71A-4D3A-80B7-E010420DA1E7 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1a30aa28-2fc6-4360-9e14-cfa627d51b6c HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\08fbcb5f-de4f-49e0-977e-e4269f4d7206 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\f4d7584b-6643-4bc7-8e24-17c3258dc5ef HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99c8d756-4d22-4d0f-898a-34a232884ce1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\75faf80f-56c7-4bb3-b825-39d0a706b5a4 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\4c297ddf-0a36-4b17-b8fa-0c0395f2c5bc HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@GamingWonderland.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@GamingWonderland.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GamingWonderlandbar Uninstall Firefox HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GamingWonderlandbar Uninstall Internet Explorer HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GamingWonderland HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\hpflffkopmgalfhfholanbnhoiblmajp HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\hpflffkopmgalfhfholanbnhoiblmajp HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: a899079d-206f-43a6-be6a-07e0fa648ea0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: a899079d-206f-43a6-be6a-07e0fa648ea0 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GamingWonderland Chrome Extension Uninstall HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\3d29c02b-bf3e-4d3b-8a7a-e0e7d0f6dbab HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\3d29c02b-bf3e-4d3b-8a7a-e0e7d0f6dbab HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c5ce0d8e-0300-4a17-a89c-6cc8078348ad HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\c5ce0d8e-0300-4a17-a89c-6cc8078348ad HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\free.gamingwonderland.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\gamingwonderland.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Approved Extensions, value: 7C8F8FE5-9785-4F74-BCF8-895EF9752D97 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Approved Extensions, value: A899079D-206F-43A6-BE6A-07E0FA648EA0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Approved Extensions, value: AB5D199E-9659-47A2-930B-FC3B69061353 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: GamingWonderland EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\gamingwonderland.dl.myway.com
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Can’t download anything on your Windows PC
Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge. Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.
  • Go to Control Panel and search for Internet Options and open it.
  • Next, go to the General tab and click on Settings.
  • From there, check if the drive location is “C:”. If it is, close the window, otherwise, click on the “Move folder…” option, and then select your preferred folder under drive C: and click OK.
  • Now restart your computer and check if changing the Internet Options settings helped in fixing the problem.

Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.
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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
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Almost complete List of Cortana commands
Cortana is your personal digital assistant fully integrated into Windows 10 designed to help you make your life easier. The more you use it, the more Cortana can learn about you, and the experience becomes more personalized and accurate. It can perform a variety of tasks, and it's full of handy tricks, but perhaps one of the best features is the advanced speech recognition that enables Cortana to understand the context of a natural voice conversation. On Windows 10, and across platforms with the Cortana app on iPhone and Android, the assistant can understand virtually any voice command and perform tasks. For example, by just speaking you can find facts, create reminders and manage your calendar, launch applications, change settings, and a lot more. Now, if you're looking for an official list of all the voice commands Cortana supports, you'll never find it because it doesn't exist. Cortana can understand natural language and context, there's no particular set of commands to make things happen. In a sort of way, you are speaking to Cortana as you would to any other person.

Invoking Cortana

Before using voice commands, it's important to know the ways in which you can invoke Cortana using natural language:
  • You can click the microphone icon in the taskbar next to the Start menu.
  • You can use the Shift + ⊞ Windows + C keyboard shortcut to open Cortana in listening mode.
  • You can use the Hey Cortana feature, which lets you invoke the assistant by simply saying Hey Cortana followed by the command. For example, Hey Cortana: How's the weather?.
  • On Windows 10 Mobile devices, you can press and hold the search button to open Cortana in listening mode.

Comprehensive list of Cortana voice commands

The following list of commands are examples you can use to learn how to control Cortana with voice commands. Keep in mind that there isn't a specific way to speak the commands. For example, Hey Cortana: Let me listen to some tunes is the same as asking for a more systematic command like Hey Cortana: Play music.

Cortana basic voice commands:

Getting the time for any location:

  • "What time is it?"
  • "What time is in New York?" or "What time is in Greece?"

Getting weather information for any location:

  • "What's the weather like?"
  • "What's the weather in Madrid?" or "What's the weather in Slovakia?"
  • "When does the sun set?"
  • "Is it hot in Hawaii?"
  • "How's the weather looking for tomorrow/next week?"

Opening (Store and desktop) apps and websites:

  • "Open Photoshop" or "Go to Firefox"
  • "Open errortools.com."

Getting news information:

  • "Show me top headlines."
  • "Show me the latest news."
  • "Show me weather news."
  • "Show me Blizzard stock."
  • "Show me bitcoin exchange rate."
  • "What was the score of the last Brazil football game."

Creating a note:

  • "Create a note."
  • "Create Shopping note."
  • "Create Shopping note: Buy a basket of eggs"
  • "Take a note."
  • "Draft a note."
  • "Write a note."

Translating to a different language:

  • "Translate."
  • "Translate Hello to German"
  • "Translate Where is the nearest park? to Spain"

Doing math:

  • "What's 34% or $764.89?"
  • "What's 43 times 59?"
  • "What the square root of 26509?"
  • "What's 29 times 6 divided by 12?"
  • "Convert 6.9 cups to fluid ounces."
  • "How many miles are in 89 Kilometers?"

Defining a word:

  • "Define Space."

Tracking packages:

  • "Where is my package?"
  • "Show me my packages."

Cortana search voice commands:

Finding documents, photos, videos:

  • "Find photos from August 1998."
  • "Find cat videos."
  • "Find document called Collection of poems."

Searching the web:

  • "Search the web for Heroes of Might and magic."

Finding facts:

  • "How tall is Mount Everest?"
  • "Who is Steve Jobs?"
  • "When Arnold Schwarzenegger was born?"
  • "Who is Mercedes CEO?"
  • "When does spring begin?"
  • "What's the capital of Zimbabwe?"
  • "When is Thanksgiving?"
It's important to note that Cortana is capable of conversational understanding, which means that you can also ask follow-up questions without having to be very specific. For example, if you ask Cortana: "Who is the president of the United States", you can then ask a follow-up question, such as "Who is his wife?" or "When was he born?" and the assistant should be able to answer those questions accurately.

Discovering food places nearby:

  • "Find food places near me."
  • "Find restaurants near me."
  • "Find bars near me."
  • "What's a good restaurant near me?"
  • "What's interesting nearby?"
  • "Show me Chinese restaurants near me."
  • "Show me Italians restaurants in Los Angeles."

Cortana health and fitness voice commands:

  • "How was my sleep last night?"
  • "What was my step count yesterday?"
  • "How many calories did I burn today?"
These commands require a tracking device, such as the Microsoft Band 2 to enable your fitness and health activities, and you need to connect Cortana with the Microsoft Health (Microsoft Band) service.

Cortana settings voice commands:

Opening the Settings app:

  • "Open Settings."
  • "Open Action Center."

Controlling settings:

  • "Turn on/off Bluetooth"
  • "Turn on/off Wi-Fi"
  • "Turn on/off Airplane Mode"

Cortana reminders voice commands:

Creating reminders:

  • "Remind me to wash the car."

Creating location-based reminders:

  • "Remind me to buy CDs next time I go to Walmart."

Creating person-based reminders:

  • "Remind me to ask for vacation time next time I talk to Goran."

Creating time-based reminders:

  • "Remind me to watch the basketball game at 6 PM."
  • "Remind me to buy the food for the d&d session on Sunday at 3 PM."

Viewing reminders:

  • "Show me my reminders."

Cortana calendar voice commands:

Viewing calendar events:

  • "How's my schedule looking today?"
  • "Show me my appointments for next week."
  • "When is my dentist appointment?"

Adding new calendar events:

  • "Add dental appointment for Monday at 2 PM."

Moving calendar events:

  • "Move dental appointment to Friday at 5 PM."

Cortana alarms voice commands:

Creating alarms:

  • "Set an alarm for next Monday at 5:30 AM."
  • "Set an alarm for Saturdays at 9 AM."

Viewing alarms:

  • "Show my alarms"

Removing alarms:

  • "Cancel alarm for Saturdays at 9 AM."

Cortana timer voice commands:

Creating a timer:

  • "Set a timer for 5 minutes."
You can only start a one-timer at one point in time. If there is a timer already running, Cortana will ask you to restart it at a new time.

Viewing timer:

  • "Show timer."
  • "How much time is left on the timer?"

Canceling timer:

  • "Stop timer."

Cortana location voice commands:

Knowing your exact location:

  • "Tell me where am I?"

Cortana messaging voice commands:

Sending text messages:

  • "Send a text to Milan: I'll be late for lunch today."

Sending quick emails:

  • "Send email to Milena: See you later tonight."
  • "Send email to John and Claudia: How is the project coming along?"

Cortana location voice commands:

Getting directions:

  • "What's the traffic like on the way home?"
  • "How do I get home."
  • "How long would it take to drive to Madison Square Garden?"
  • "Get me directions to Port Authority."
  • "How do I get from my location to Long Beach, New York?"
  • "How far away is the moon?"
  • "Show me walking directions to the nearest gas station."
  • "Show me public transit to 11 Times Sq, New York, NY 10036."
  • "Show me the map of San Francisco."

Tracking flights:

  • "Track flight 1056."
  • "Is my flight delayed?"
  • "Is my flight on time?"

Cortana entertainment voice commands:

Controlling music:

  • "Play Metallica."
  • "Put some Symphonic music."
  • "Shuffle music."
  • "Play and Justice for all by Metallica."
  • "Stop music"
  • "Pause music"
  • "Pause song."
  • "Play next"
  • "Next track"
  • "Skip track."

Identifying what's playing:

  • "What is this song?"
  • "What's playing?"

Movies & TV:

  • "What's Blade Runner run time?"
  • "Who was the director of Gladiator?"
  • "What movies are playing near me?"
  • "What are the showtimes for Star Trek lower decks?"

Cortana technical support voice commands:

  • "How do I install a printer?"
  • "How do I project my screen?"
  • "How do I change my background?"
  • "How do I update Windows?"
  • "How do I make a backup?"
  • "How do I change default apps?"
  • "How do I change Privacy?"
  • "How do I connect a wireless device?"
Sometimes asking a "How to do I" question will result in a web search response.

Cortana phone voice commands:

  • "Call wife on speakerphone."
  • "Call David at home."
  • "Call Goran."
  • "Redial."
  • "Send a photo to my PC."

Cortana random voice commands:

  • "Tell me a joke."
  • "Tell me a riddle."
  • "Tell me something interesting."
  • "Tell me something funny."
  • "Tell me a scary story."
  • "Sing me a song."
  • "Surprise me."
  • "Do an impression."
  • "What do you look like?"
  • "Which is the best smartphone?"
  • "What is love?"
  • "Which is better, Google or Bing?"
  • "Why should I buy this phone?"
  • "What do you think about Google?"
  • "Do you like Google?"
  • "What do you think about Yahoo?"
  • "Do you like Windows 10?"
  • "Play the movie game."
  • "Are you better than Siri?"
  • "Where is Clippy?"
  • "What do you think about Clippy?"
  • "Heads or tails?"
  • "Rock, paper, scissors."
  • "Roll a dice."
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Windows 11 slows down some SSD drives
In the latest Windows 11 fiasco, it is reported that the operating system is slowing down some SSD drives. Good thing is that it does not affect all of SSD on the market but the ones which it is affecting can see even a 45% of speed drop. ssd driveMicrosoft has not published a solution to this issue, but users point out two potential problems. The first is a security mechanism based on disk virtualization, which is supposed to slow down the performance of SSDs. The second, in turn, is related to the place of installation of Windows 11 – users indicate that if the performance test is performed on a medium with no files associated with the system, its performance results are similar to the parameters given by the manufacturer. Transfer speeds were to be slightly improved with the latest Windows 11 update 22000.348. However, users are still waiting for a solution to the problem that significantly reduces the efficiency of SSD media.

More information

The details described leading to speculation that the problem could be related to drivers that Microsoft is providing. On further tests, all Nvme drives that use the Microsoft driver have this problem, but Intel 905P, which has its own driver provided by Intel, is working at full power,”.
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Fix Windows Upgrade Error 0x800F081E – 0x20003
If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:
“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”
In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:
C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]
Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.
  • Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
  • Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
  • After that, uncheck the “Windows Media Player” option from the Media Features folder.
  • Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
  • Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.
Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.
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How to Fix Drwtsn32.exe Application Error

What is Drwtsn32.exe Application Error?

Drwtsn32.exe (DrWatson Postmortem Debugger) is a process file from Microsoft Corporation that runs on Microsoft Windows Operating System. This file is digitally signed from Microsoft Windows Component Publisher- Microsoft Timestamping Service. This file is a type of executable file. It is useful to debug and creates log files when an error occurs during running or program execution. The information logged by DrWatson is used by technical support personnel to diagnose a program error for a computer running Windows. It creates log files in the following location C:Documents and SettingsAll UsersApplication DataMicrosoftDr Watson. However, when using Internet Explorer, MS Outlook or any other application on Windows, you can experience drwtsn32.exe application error. This error occurs when the drwtsn32.exe file crashes. The error is displayed as:
“DrWatson Postmortem Debugger has encountered a problem and needs to close” "drwtsn32.exe - DLL Initialization Failed" when shutting down

Solution

Restoro box imageError Causes

The ultimate reason behind ‘drwtsn32.exe application error’ is malware and viral infection. Malicious software can enter your PC through downloaded files , browsing on unsafe websites and phishing emails. These viruses can disguise themselves as DrWatson utility. Plus theymay have the same name as this process. However, the best way to detect if it is a virus is to track its location. Malicious software will usually hide in some other location instead of its standard location. However, other reasons for this error also include incompatible software and damaged system files.

Further Information and Manual Repair

a) Scan PC with an Anti-Virus

It is advisable to repair this issue right away especially if the underlying cause is a viral infection typically because viruses can expose you to privacy errors and risks such as cybercrime, identity theft, and data security issues. To resolve it, download a powerful antivirus. Scan your PC with it and remove all the viruses immediately. However, when doing so, you may have to compromise PC performance and halt other PC activities. Anti-viruses are notorious for slowing down PC speed. In addition to this, sometimes you may have to stop other activities on your PC for the antivirus to scan for viruses.

b) Repair Registry Errors with Restoro

Nonetheless, if the drwtsn32.exe application error is related to system file corruption, then this indicates registry issues where all the system data is stored. Registry issues occur if you don’t maintain your PC properly and let invalid, wasted and obsolete files accumulate on your PC. This damages and corrupts the system files and generates such error messages. To repair it, download a registry cleaner. However, the best alternative to resolve drwtsn32.exe application error in seconds whether the error is linked to registry issues or viral infection is to download Restoro. This is a multi functional PC fixer embedded with multiple utilities including a powerful antivirus, a registry cleaner and a system optimizer. It wipes out all the unnecessary files stored in the registry, repairs the damaged and corrupt system files and restores the registry. With the help of the antivirus, all privacy errors and viruses are scanned on your PC and removed immediately. And to ensure your system’s speed is not compromised, it also functions as a system optimizer and increases your PC’s speed significantly. The software is safe and efficient. It has simple navigations and a user-friendly interface which makes it very easy for all levels of users to work around. It is compatible with all Windows versions. Click here to download Restoro and resolve drwtsn32.exe application error today!
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Headphone jack is not working on a laptop
In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs. According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place. There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.
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Communication with service process failed
The Intel Driver and Support Assistant automatically identifies, finds, and installs drivers in a computer and is pre-installed in newer Intel-supported systems. If you are using one of those newer Intel supported systems but encountered an error that says, “Communication with service process failed, Tray cannot start” when you launch a program, read on as this post will guide you in fixing this problem. This kind of issue in Intel supported system could be due to some third party application that’s meant to update drivers could be interfering. It is also possible that the Intel Driver and Support Assistant application is corrupted. Whatever the cause may be, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to uninstall all the third party driver update applications

One of the reasons why some users install third-party driver update software is that it is kind of tiresome to update each one of the drivers manually. However, as tiresome as it might be, it is still better than using a third-party driver update application as these kinds of applications could mess up the drivers, and the Intel Driver and Support Assistant is still much better. To fix the error, you have to uninstall the previously installed third-party driver update application on your computer.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the third-party driver update application you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try to disable the DSATray in Startup

Another thing about the “Communication with service process failed, Tray cannot start” error is that it keeps on popping up each time you boot your computer. And so to resolve this bug, you can just disable the DSATray from Startup. How? Refer to these steps:
  • Tap the Ctrl + Alt + Del to pull up the Security options window.
  • From there, select the option to open the Task Manager.
  • Once you’re in the Task Manager, go to the Startup tab and look for “DSATray” and right-click on it and then select the Disable option.
  • Now restart your computer and you should be good to go.

Option 3 – Try to reinstall the Intel Driver and Support Assistant

If the Intel Driver and Support Assistant is corrupted, you need to uninstall it from your computer. All you have to do is go to Programs and Features like what you did in the first option to uninstall the program. Once you’ve uninstalled it, download the newer or latest version of the Intel Driver and Support Assistant from the official site of Intel and then install it.
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Fix Windows Update Error 0x80240020
There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed. When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so. There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options. Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option. Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process. Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor. Step 2: Navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade
Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001. Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.
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