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- Press ⊞ WINDOWS + I to open settings
- Click on Personalization
- On the right side scroll down and click on Start
- Click on the switch beside Show recently opened items in Start, Jump lists, and File Explorer
- Close settings
Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like:
“Check your backup results.
The backup completed but some files were skipped.”
You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines:
“Check your backup results.
The backup completed but some files were skipped. View skipped files.”
Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.
There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:
You will see the following message when you press “View skipped files”:
“Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))”
You will face this case if you have backed up a library that included custom folders that were located in your user profile.
Upon pressing “View Skipped files” you will encounter the below-mentioned messages:
“Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))”
“Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))”
“Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))”
You are likely to encounter any of these messages in case:
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.
The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.
To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive.
Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.
You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
DISM /online /get-features /format:table | more
DISM /online /enable-feature /featurename:[Enter the name of the feature here] –AllNote: Now if you want to disable a feature that’s already enabled in your computer, refer to these sub-steps:
Get-WindowsOptionalFeature –Online
Get-WindowsOptionalFeature -Online -FeatureName *Type feature name*
Enable-WindowsOptionalFeature -Online -FeatureName “Type feature name” –all
Disable-WindowsOptionalFeature -Online -FeatureName “Type feature name”
“You are running Windows 10 Pro, but you have a valid digital license for Windows 10 Home.” Or: “The specified product key is invalid or is unsupported by this version.”If you got the error code 0xC004F00F then it means that you’ve entered a product key for the Enterprise edition of Windows to activate Windows 10 Pro or Windows 10 Home. It could be that you have a key from your work and you accidentally use it on your Home PC. If you got the error codes 0xC004E016, 0xC004F210, then it means that you have entered a product key that is meant for a different edition or version of Windows. On the other hand, if you got the error code 0xC004F034 instead, then it means that you have entered an invalid product key or a product key for a different Windows version. Whichever error codes you have, refer to the possible solutions given below to fix the Invalid Product Key or Version mismatch Activation Error in Windows 10.