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How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like:

“Check your backup results.
The backup completed but some files were skipped.”

You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines:

“Check your backup results.
The backup completed but some files were skipped. View skipped files.”

Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”:

“Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))”

You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages:

“Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))”

“Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))”

“Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))”

You are likely to encounter any of these messages in case:

  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive.

Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.

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Certain viruses may target vulnerabilities of a specific browser that block the downloading process. In case you suspect that your Internet Explorer has been hijacked by a virus or otherwise compromised by online hackers, the best course of action is to switch over to a different web browser like Firefox, Chrome, or Safari to download your favorite security software – Safebytes Anti-Malware.

Run anti-malware from your USB drive

Here’s yet another solution which is using a portable USB antivirus software that can scan your system for malicious software without needing installation. Follow these steps to run the anti-malware on the infected computer. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug in the USB flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with an .exe file extension. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

Nowadays, anti-malware software can protect your computer from different types of online threats. But how to select the best one amongst many malware protection application that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some of them are good, some are ok types, while some will affect your PC themselves! It is important to choose a company that creates industry-best anti-malware and it has attained a reputation as reliable. On the list of highly recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb reputation for quality service, and clients seem to be happy with it. SafeBytes antimalware is a highly effective and user-friendly protection tool which is suitable for users of all levels of computer literacy. Using its cutting-edge technology, this software will help you eradicate several types of malware including computer viruses, PUPs, trojans, worms, adware, ransomware, and browser hijackers.

SafeBytes has got a variety of wonderful features that can help you protect your PC from malware attack and damage. Some of them are listed as below:

Antimalware Protection: This deep-cleaning antimalware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep inside your personal computer. Real-time Active Protection: SafeBytes gives round the clock protection for your computer restricting the malware attacks instantly. This software will continuously monitor your PC for suspicious activity and updates itself continuously to keep current with the latest threats. Web Filtering: SafeBytes gives instant safety rating about the pages you’re going to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the internet. Low CPU Usage: SafeBytes is well known for its low influence on computer resources and great detection rate of diverse threats. It runs silently and efficiently in the background so you are free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides you with 24/7 technical support, automatic maintenance and updates for best user experience. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software to use. So if you’re searching for the very best malware removal application out there, and if you don’t mind paying out some dollars for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of DailyProductivityTools manually instead of using an automated tool, you may follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending program to uninstall. In case of suspicious versions of web browser plug-ins, you can actually get rid of it through your web browser’s extension manager. You will likely also want to reset your internet browser. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to make sure you know exactly what files to remove before carrying out any actions. But bear in mind, this can be a difficult task and only computer experts can perform it safely. Furthermore, certain malicious programs have the capability to defend against its removal. It is advisable that you carry out the removal procedure in Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\DailyProductivityToolsTooltab %LOCALAPPDATA%\DailyProductivityToolsTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\difcnlhbpohkmlhkpkimihocbagbijii Registry: HKEY_LOCAL_MACHINESoftware\Wow6432Node\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\Microsoft\Internet Explorer\DOMStorage\dailyproductivitytools.dl.myway.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller DailyProductivityToolsTooltab Uninstall Internet Explorer
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Troubleshoot Error 651 on Your PC

Error 651 - What is it?

Are you a Windows 7 PC user? Are you experiencing error 651? If yes, then read on. We will discuss what is this error, the causes, and easy DIY solutions to help you resolve this issue immediately. Error 651 is a common Windows 7 error. This error occurs when you try to connect using your PPPoE connections. The error message is displayed in the following format:
“Error 651: The Modem (or other connecting device) has reported an error.”

Solution

Restoro box imageError Causes

The error code 651 occurs due to multiple reasons. However, some of the most common error causes include:
  • The raspppoe.sys file saved in the wrong location
  • IP setting  issues
  • Registry issues

Further Information and Manual Repair

Here are some of the best and easiest solutions to resolve the error code 651 on your system immediately. These solutions are so easy to perform that you don’t need any technical expertise or knowledge to get started. So here we go!

Solution 1: Reset TCP/IP Settings

To reset TCP/IP settings on your PC, here’s what you need to do. Simply replace the RAS PPPoE driver. First open a command prompt, then write the following command in the command prompt:  TAKEOWN /F"C:Windowssystem32driversraspppoe.sys" ICACLS "C:Windowssystem32driversraspppoe.sys" /grant administrators:F. After that, press enter to continue. Now close the command prompt and go to the folder C:\Windows\system32\drivers, here rename the raspppoe.sys file to raspppoe2.sys. Now right click on save the link as Vista RAS PPPoE Driver and save it in the C:\Windows\system32\drivers folder. Once this process is complete, to activate changes made, restart your PC. This is most likely to resolve the error code 651 on your system.

Solution 2: Try Power Cycling your Modem and your Router

This is another way to resolve error 651. However, before you try this solution, it is recommended that you save all your work on your system, close all your open applications, and then shut down your PC. After that first turn your router off and wait for about 2 minutes. Then turn off your modem too. Now disconnect all the Ethernet cables that are connected to your modem, router and your system. Reconnect them again and make sure that the connections are not loose. After reconnecting the cables, reboot your PC and switch on the modem first. After your modem gets initialized, turn on the router. See if this procedure works. If it does, then that’s great the issue is resolved. However, if the error persists, then this indicates deeper problems. The error message is triggered due to registry issues.

Solution 3: Clean and Repair the Registry

Sometimes the underlying cause of error 651 is a corrupt and damaged registry. Registry is the database where operating system stores all the information associated with installed programs and activities performed on your PC. Registry issues typically result due to poor PC maintenance. When you don’t clean the registry the unnecessary and obsolete files accumulate and acquire a lot space. It damages the registry and DLL files. This often leads to disk fragmentation and files are then saved in segments in different locations. This also slows down your PC performance. This could also be the reason for why the raspppoe.sys file is saved in the wrong location. Though you can repair the registry manually but it may be complex for you especially if you are not technically sound. And besides, it is also slightly time-consuming.

Restoro - Premier Registry Cleaner

Therefore, to resolve errors like 651 triggered by the registry issues on your system in seconds, it is advisable to download Restoro. Restoro is a cutting-edge and multi-functional PC Fixer. It is deployed with a powerful intuitive algorithm and multiple highly functional utilities designed to resolve practically all types of PC errors. It includes utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning feature scans for all types of registry issues and errors and resolves them instantly. It wipes out unnecessary and redundant files like cookies, internet history, junk files, and bad/ invalid registry entries. It cleans the registry freeing up space. Furthermore, it also repairs the damaged files and restores the registry back to normal.

Restoro Special Features

Other features include an antivirus that removes all types of malicious software hiding in your PC including viruses, Trojans, spyware, malware, and adware. The system optimizer feature ensures that your computer performs at its optimal level at all times. Restoro is safe and bug-free. Its user-friendly interface and simple navigations makes it quite easy for users to operate it without any difficulty. Furthermore, compatibility is not an issue with this software. You can download it on any Windows version. Click here to download Restoro and fix error 651 on your PC today!
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What to do if Mouse Pointer lags or freezes in Windows 10
Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:
  • Click on Mouse and Touchpad.
  • Next, click on Additional Mouse Settings located in the right pane.
  • After that, click on the “Use Default” option under the Pointer tab.
  • Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.
  • Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
  • After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
  • If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.
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