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Fix 0xC03A0005 error in Windows 10

When performing a Windows Backup to the NAS device (backup to a network share) that is running Samba, fails with an error message The backup failed, The version does not support this version of the file format (0xC03A0005). The problem occurs because of a conflict with the VHD file that is created by Windows Backup and is mounted during the process. There are three types of VHD files:

  1. Fixed,
  2. Expandable
  3. Differencing

If the VHD file is a sparse file that is not supported by the native VHD driver, the mounting will fail, and you will get this error. An example VHD file is one that keeps expanding depending on the backup size. The problem occurs only in the case of  File Level backup (file/folders in a volume) but not on the block level backup as the vhd file is never mounted. However, in the case of File Level Backup, the vhd is mounted, created by Windows Backup, which does not support the mounting of sparse files.

The solution is to use Strict Allocate: option in the smb.conf file

Login to SMB using SSH. Open the configuration file using the VI editor located at /etc/samba/smb.conf. If the option is not there, you can manually add strict allocate = yes which will make sure there are no sparse file that is created.

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Edge DevTools An error occurred while ...
In case you don’t know, Microsoft Edge, the new default browser of Windows 10, is equipped with the essential tools that are needed to help web developers in testing their websites in the Edge browser. However, it is not without its flaws as there are instances when you could also encounter some errors when using DevTools. One of these errors is the “An error occurred while starting the profiling session” error. You can see this error message in the DevTools Memory Panel, worry not for this post will help you resolve it. A memory panel is one that primarily measures your memory resource usage and compares heap snapshots in different states of code execution. The Memory panel also provides profiling of three different types, such:
  • Head Snapshot
  • Record Allocation timeline
  • Record Allocation profiles
Using a memory panel, you can find issues that affect the page performance in the most common scenarios like bloats and memory leaks. There are two steps you need to carry out to fix this error that’s associated with the Memory Panel of Microsoft Edge (Chromium) DevTools. First, you need to access the Microsoft (R) Diagnostics Hub Standard Collector Service. Second, you need to restart this service. For detailed steps, follow the instructions provided below. Step 1: Access the Microsoft (R) Diagnostic Standard Collector Service To access the Microsoft (R) Diagnostic Standard Collector Service, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter or click OK.
  • This will open the Services Manager. Here, look for the Microsoft (R) Diagnostic Service from the Services panel that opens on the right-hand side.
Step 2: Now restart the Microsoft (R) Diagnostic Hub Standard Collector Service
  • After accessing the Microsoft (R) Diagnostic Standard Collector Service, right-click on it and select the Restart option.
  • Once it’s done, exit the Microsoft Edge Developer Tools as well as the tab.
  • Next, open a new tab and navigate to your page and tap the F12 key.
  • Now, try to check if profiling begins.
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Mozilla VPN is here

The new thing from Mozilla is not a browser, it is a VPN!

Besides Firefox, Mozilla offers now Firefox Relay, an app helping you to mask your email and phone number, and a new Mozilla VPN.

mozilla vpn

Mozilla has recently announced a new subscription model that will let you use all products together for $6.99 per month. Although this is a little more expensive than the competition that goes around for $5 per month note that with this subscription you are having access to all services, not just VPN.

VPN will not only hide your IP address but will also make sure websites cannot access your real location and it encrypts all of your network activity. Relay will give you protection against spam, serving as a shield for your email and limiting spammers from access to your real email address and phone number. With Mozilla subscription will let you use both services.

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How to get rid of PuzzleGamesDaily

PuzzleGamesDaily is a Browser extension developed by Mindspark. This extension monitors user activity such as website visits, clicked links and other web-related tasks that It later uses to display targeted ads.

When installed it changed the default home page, search engine and new tab page to MyWay.com, and while browsing the internet with this extension active you will see additional pop-up ads, injected (unwanted) ads, and sponsored links during your browsing sessions.

From the Terms of Use: You hereby acknowledge and agree that by using an MS Product you may be exposed to Content that may be offensive, indecent or objectionable in your community […] MS Products are exposed to various security issues, and should be regarded as insecure. By accepting this Agreement, you acknowledge and accept that the MS Products and any information you download or offer to share by means of an MS Product, may be exposed to unauthorized access, interception, corruption, damage, or misuse, and should be regarded as insecure. You accept all responsibility for such security risks and any damage resulting therefrom.

This extension has been marked as a Browser Hijacker by several anti-virus scanners and has been flagged for optional removal. It is not considered malicious but many users wish to remove it due to the above reasons.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant danger that targets internet browsers. It’s a type of malware program that directs the web browser requests to some other suspicious internet sites. Browser hijacker malware is created for many different reasons. Often, it will force users to particular sites which are aiming to boost their advertising campaign income. Many people believe that these websites are legitimate and harmless but that is not true. Nearly every browser hijacker pose an existent threat to your online safety and it’s vital to categorize them under privacy risks. Browser hijackers could also permit other destructive programs without your knowledge to further damage your computer.

Major signs that your internet browser has been hijacked

There are many signs that indicate your web browser is highjacked: the browser’s home-page is modified; bookmark and new tab are likewise modified; the main web browser settings is modified and unwanted or insecure sites is put into the trusted sites listing; you are getting browser toolbars you have never found before; you observe numerous ads show up on your web browsers or display screen; your browser has instability problems or displays frequent errors; Inability to navigate to certain sites, especially anti-malware and also other computer security software webpages.

So how exactly does a browser hijacker infect a computer?

Browser hijackers attack computers through malicious e-mail attachments, downloaded infected documents or by checking out infected sites. They can be included with toolbars, BHO, add-ons, plugins, or browser extensions. Browser hijackers sneak to your computer in addition to free software application downloads that you unwittingly install along with the original. An example of some infamous browser hijacker includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing. Browser hijackers could record user keystrokes to gather potentially important information leading to privacy concerns, cause instability on systems, significantly disrupt the user experience, and eventually slow down the computer to a stage where it will become unusable.

Removal

Some hijackers can be easily removed by uninstalling the free software they were included with or by deleting any extension you’ve recently added to your PC. Yet, certain hijackers are far more difficult to discover or get rid of since it could get itself associated with certain crucial computer files that enable it to operate as a necessary operating system process. Inexperienced PC users shouldn’t ever attempt for the manual form of removal, since it needs detailed computer knowledge to carry out fixes on the system registry and HOSTS file. Anti-malware application is very effective with regards to catching and removing browser hijackers that regular anti-virus software has overlooked. Among the best tools for fixing browser hijacker malware is SafeBytes Anti-Malware. It assists you eliminate any pre-existing malicious software on your system and provides you real-time monitoring and protection from new threats.[/section][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][section header="How One Can Eliminate Malware that is Blocking Websites or Preventing Downloads"]Malware could cause several different types of damage to PCs, networks, and data. Some malware sits in between your computer and the net connection and blocks some or all websites that you would like to visit. It might also prevent you from adding anything on your computer, particularly anti-malware applications. If you’re reading this article, you may have infected by malware that prevents you from downloading a computer security program such as Safebytes Antimalware on your PC. Refer to the instructions below to eliminate malware through alternative ways.

Install the antivirus in Safe Mode

The Windows OS has a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load automatically when PC boots, switching into this mode could prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. After you restart into Safe Mode with Networking, you may download, install, as well as update anti-malware program from there. After installation, run the malware scanner to remove most standard infections.

Switch to a different web browser

Certain malware may target vulnerabilities of a particular web browser that block the downloading process. If you are not able to download the security program using Internet Explorer, it means virus could be targeting IE’s vulnerabilities. Here, you need to switch over to another web browser like Chrome or Firefox to download Safebytes Anti-malware software. Create a portable antivirus for eliminating viruses Another option is to store and run an antivirus program entirely from a Flash drive. To run anti-malware using a flash drive, follow these simple steps: 1) On a clean computer, install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Pick thumb drive as the place when the wizard asks you exactly where you wish to install the application. Follow the on-screen instructions to complete the installation process. 5) Now, transfer the thumb drive to the infected PC. 6) Double-click the anti-malware program EXE file on the USB flash drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for viruses.

A Look at the Best AntiMalware Program

If you’re looking to install anti-malware software for your computer, there are plenty of tools on the market to consider nonetheless, you cannot trust blindly anyone, regardless of whether it is a free or paid program. Some of them are great, some are decent, and some will destroy your computer themselves! When looking for an anti-malware program, purchase one that offers dependable, efficient, and complete protection against all known viruses and malware. When considering the trustworthy software programs, Safebytes Anti-Malware is certainly the highly recommended one. SafeBytes is a powerful, real-time antivirus application that is designed to assist the average computer end user in safeguarding their PC from malicious threats. Using its cutting-edge technology, this software can help you eliminate several types of malware which includes computer viruses, trojans, PUPs, worms, ransomware, adware and browser hijackers.

SafeBytes anti-malware takes PC protection to a totally new level with its advanced features. Here are some of the good ones:

Active Protection: SafeBytes provides real-time active monitoring and protection against all of known viruses and malware. They are extremely efficient in screening and removing numerous threats because they’re continuously improved with latest updates and alerts. Best AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is intended to catch and eliminate threats that are hidden deep in your computer’s operating-system. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is among the quickest and most efficient in the industry. Its targeted scanning vastly increases the catch rate for viruses that is embedded in various computer files. Website Filtering: Safebytes assigns all sites a unique safety ranking that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Lightweight Tool: SafeBytes gives complete protection from online threats at a fraction of the CPU load because of its enhanced detection engine and algorithms. 24/7 Online Support: Support service is available for 24 x 7 x 365 days via email and chat to answer your concerns. To sum it up, SafeBytes Anti-Malware is pretty great for securing your computer against all kinds of malware threats. There is no doubt that your computer system will be protected in real-time once you put this tool to use. You will get the very best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you would like to perform the removal of PuzzleGamesDaily manually rather than utilizing an automated software tool, you can follow these measures: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to uninstall. In case of suspicious versions of browser plugins, you can actually remove it via your web browser’s extension manager. You may even want to reset your web browser settings, and also clear your browser cache and cookies. To make sure of complete removal, find the following registry entries on your computer and remove it or reset the values appropriately. However, this can be a difficult task and only computer professionals can carry out safely. Furthermore, certain malware is capable of replicating or preventing removal. It is advisable that you carry out the removal process in Safe Mode.
Files: %Documents and Settings%\%UserName%\Application Data\%random% %AllUsersProfile%\Application Data\.dll Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\KB8456137 = %LocalAppData%\KB8456137\KB8456137.exe HKEY_CLASSES_ROOT\CLSID\28949824-6737-0594-0930-223283753445\InProcServer32 (Default) = \.dll
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Makecab.exe is running & consuming CPU
The Makecab.exe process that’s running on your Windows 10 computer is a program that compresses the Component-Based Servicing log or CBS log files and they can get really huge if they’re not compressed. As a result, it would utilize important space on your operating system although makecab.exe does not consume high CPU resources in doing so. However, there are times when it recreates thousands of instances of itself and could cause overconsumption of system resources which slows down your computer. So when the makecab.exe process causes high CPU usage in your system, this could mean that there is a failed Windows Update. In addition, the high CPU usage of the makecab.exe process could also mean that your computer is infected with a virus or malware. Whichever the case is, you can check out several possible solutions that are given in this post to resolve the problem.

Option 1 – Try to delete log file using File Explorer

The CBS log files could reach up to 20GB size and so if you delete them, it would help in saving space in your computer and since they’re not much of use, deleting them won’t negatively affect the system at all. To delete the CBS log files, all you have to do is open the File Explorer and then go to C:/Windows/Logs/CBS and from there, open the CBS log files and delete them all. Doing so should ease the load in the makecab.exe process since it no longer has to compress the CBS log files. As a result, the process would be more relaxed. After that, you can restart your computer and check if the problem’s now fixed.

Option 2 – Try deleting the log file via Command Prompt

You can also try to delete the log files using an elevated Command Prompt. Refer to these steps to do so:
  • Type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option.
  • Next, type the following command and hit Enter to execute it:
del /f %windir%logscbs*.log
  • Restart your computer afterward once the command has been executed. This should end the high disk usage by makecab.exe, if not, proceed to the next given options below.

Option 3 – Uninstall any suspicious programs you’ve installed recently

If you have recently installed some programs on your Windows 10 computer, and since then you’ve experienced high CPU usage brought on by makecab.exe, then you might want to uninstall those programs.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the suspicious programs you’ve installed, select them and then click on Uninstall to remove them.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files on your computer.
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.

Option 5 – Try to run System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files and missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the high CPU usage of makecab.exe might be caused by some malware or virus in the system and so to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Fixing DRIVER_IRQL_NOT_LESS_OR_EQUAL Stop Error on Windows 10
If you’ve been using your Windows 10 PC for a long time now, you might have come across a couple of issues – from minimal ones to critical ones like the Blue Screen of Death or BSOD stop errors. One of these BSOD errors you can encounter is the DRIVER_IRQL_NOT_LESS_OR_EQUAL Blue Screen error. This particular BSOD error is caused by iaStorA.sys, iaisp64 sys, Netwtw04.sys, nvlddmkm.sys, ndis.sys, wrUrlFlt.sys, and other driver files on Windows 10. This error indicates that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. When you encounter this error, just like a typical BSOD error, your computer will abruptly stop and you will see a blue screen with an error message saying:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (100% complete) If you’d like to know more, you can search online later for this error: DRIVER_IRQL_NOT_LESS_OR_EQUAL (wrUrlFlt.sys)”
The iaStorA.sys file is a software component that’s related to the Intel Rapid Storage Technology by Intel. It is a software solution supported by Intel Smart Response Technology which allows the PC to communicate with the hardware as well as externally connected devices. The Intel Rapid Storage Technology enables the Peripheral Component Interconnect Express or PCIe storage support, serial ATA RAID or Redundant Array of Independent Disks 0, 1, 5, and 10 support, and the PUIS or power-up in standby is also supported. To resolve this kind of BSOD error, you have to update, roll back or fresh-install the problematic driver. Refer to the options laid out below for detailed instructions.

Option 1 – Try removing the Intel Rapid Storage Technology or IRST drivers

The first thing you can try is to fix the Wi-Fi driver or the Ethernet driver on your computer to resolve the BSOD error. Take note that this option works not only on Windows 10 but also other Windows versions.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click on Uninstall device.
  • Now restart your PC and check if the problem’s fixed or not. If not, proceed to the next given option below.

Option 2 – Try updating the Intel Rapid Storage Technology or IRST drivers

If you’ve already tried uninstalling the IRST driver but you’re still getting the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error when you use your Windows 10 PC, then this means that the drivers might be corrupted or not compatible with the operating system version that you are using right now. So to fix the problem, you have to update your drivers. To do that, follow the steps below.
  • The first thing you need to do is to go to your OEM’s website.
  • Once you’re already on the OEM’s website, go to the Drivers section and get the latest version for your device and then try to overwrite it.
Alternatively, you can also update the drivers via the Device Manager:
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 3 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Problem prevented document from being scanned
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
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Windows 10 won't upgrade to a newer version
If when hovering over the upgrade icon on the taskbar you get:
Your version of Windows 10 would reach the end of service soon, Click to download a newer version of Windows 10 to stay supported. or An unsupported version of Windows will no longer receive software updates from Windows Update. These updates include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software which can steal your personal information. Windows Update also installs the latest software updates to improve the reliability of Windows—such as new drivers for your hardware.
and you are unable to perform updates then this guide is for you. There are several things you can do to fix this issue presented here, it is advisable to follow them in a way how they are presented for best performance and system safety.
  1. Run setupdiag

    Download and run Setupdiag from the official MICROSOFT website. SetupDiag is a standalone diagnostic tool that can be used to obtain details about why a Windows 10 upgrade was unsuccessful. It works by examining Windows Setup log files to determine the root cause of a failure to update or upgrade the computer. Once the scan is completed, check the generated log files. The SetupDiagResults.log will be generated and saved in the same folder where you downloaded Setupdiag. Open SetupDiagResults.log using Notepad. You may need to take a look at these folders:
    • \Windows\Panther
    • \$Windows.~bt\sources\panther
    • \$Windows.~bt\Sources\Rollback
    • \Windows\Panther\NewOS
    If there are any issues or conditions that are blocking the upgrade, they will be listed here.
  2. Edit TargetReleaseVersionInfo Registry key

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type Regedit and press ENTER Locate: HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate Locate two DWORD files, if they do not exist, create them as: TargetReleaseVersion TargetReleaseVersionInfo Set the value of TargetReleaseVersion to 1 If you are stuck on Windows 10 1909 and want to upgrade to Windows 10 20H2 now, you need to set the value for TargetReleaseVersionInfo to 20H2 Reboot the computer
  3. Use Windows 10 update assistant

    Visit Microsoft.com and hit the ‘Update now’ button visible on the page Download tool and run it Click on Update now to start the upgrade process
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MyImageConverter Removal Guide for Windows

This toolbar/web browser extension is ad/search-supported that is typically installed as an optional offer, users generally have this bundled with 3rd party software. During setup, this toolbar will modify the home page and new tab pages to the affiliate search portal MyWay.com using a primary search engine to collect shared search revenue. It will also modify the default search provider as well. While this extension is installed users will experience a display of additional ads and sponsored content throughout their browsing sessions, as well as the possibility of pop-up ads. Several anti-virus scanners have marked this extension as a Browser Hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and altered the settings of your internet browser, without your consent. They are designed to interfere with browser programs for a variety of purposes. Usually, it’ll drive users to predetermined websites that are looking to increase their advertising campaign income. Though it may seem naive, all browser hijackers are damaging and thus always regarded as security risks. In a worst-case scenario, your internet browser can be hijacked to download malicious software that can do a great deal of damage to your laptop or computer.

How to know if your internet browser has been hijacked

The common symptoms that indicate having this malicious software on your PC are: 1. home page is modified 2. bookmark and the new tab are likewise modified 3. default online search engine is changed 4. you’re getting new toolbars you have never found before 5. your internet browser displays endless pop-up ads 6. your web browser has become unstable or starts running slowly 7. you can’t visit certain websites like homepages of anti-malware software.

Exactly how browser hijacker finds its way onto your computer system

Browser hijackers can enter a computer by some means or other, including via downloads, file sharing, and e-mail also. They may also come from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. Browser hijackers sneak into your pc in addition to free software application downloads that you unintentionally install alongside the original. Some of the most popular hijackers are MyImageConverter, Conduit Search, Babylon Toolbar, Sweet Page, OneWebSearch, and CoolWebSearch.

Learn how to get rid of browser hijackers

Certain hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Windows control panel. In some cases, it could be a difficult job to find and remove the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers can modify the Windows registry so it can be quite tough to restore all the values manually, especially when you are not a very tech-savvy person. You can choose automatic browser hijacker removal by just installing and running an efficient anti-malware program. SafeBytes Anti-Malware detects all types of hijackers – including MyImageConverter – and eliminates every trace quickly and efficiently. In addition to anti-virus software, a PC optimizer program, like Total System Care, can help you fix Windows registry errors, remove unwanted toolbars, secure your internet privacy, and boost overall computer performance.

What to Do if Virus Stops You From Downloading Or Installing Antivirus?

Practically all malware is bad, but certain types of malware do much more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and therefore not able to download or install the required security software to clear out the computer virus. If you are reading this now, you might have perhaps realized that virus infection is a reason behind your blocked net connectivity. So how to proceed if you need to install an anti-virus software like Safebytes? Follow the instructions below to remove malware by alternate methods.

Download the software in Safe Mode with Networking

The Windows operating system comes with a special mode referred to as “Safe Mode” in which only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your computer, running it in Safe Mode enables you to download anti-virus and run a diagnostic scan whilst limiting potential damage. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you are in safe mode, you can try to install your anti-malware application without the hindrance of the malware. Now, you can run the antivirus scan to get rid of viruses and malware without hindrance from another malicious application.

Download the security software using an alternate internet browser

Some malware only targets particular web browsers. If this sounds like your situation, utilize another web browser as it might circumvent the virus. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Install anti-malware on a USB drive

Another option would be to make a portable antivirus program on your USB flash drive. To run anti-malware from a USB pen drive, follow these simple measures: 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you want to install the antivirus. Follow the on-screen instructions to finish the installation process. 5) Transfer the flash drive from the uninfected computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the USB drive to run the software. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

Are you looking to install the best anti-malware software program for your PC? You can find many applications on the market which come in free and paid versions for Windows systems. A few of them do a great job in eradicating malware threats while some will affect your PC themselves. You should look for a product that has obtained a good reputation and detects not only viruses but other types of malware as well. While considering the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes anti-malware is trustworthy software that not only secures your PC completely but is also quite user-friendly for people of all ability levels. Through its cutting-edge technology, this software will help you protect your computer against infections caused by various kinds of malware and similar internet threats, including adware, spyware, viruses, worms, trojans, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes anti-malware offers an array of advanced features which sets it aside from all others. Let’s take a look at a few of them below:

Real-time Threat Response: SafeBytes provides real-time active supervision and protection from all known computer viruses and malware. It’ll inspect your personal computer for suspicious activity regularly and its unrivaled firewall protects your computer from illegal access by the outside world. World-class AntiMalware Protection: Using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is designed to catch and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Web protection: SafeBytes inspects the hyperlinks present on a webpage for possible threats and notifies you if the site is safe to visit or not, through its unique safety ranking system. Light-weight: This application is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is working in the background. 24/7 Customer Support: Support service is readily available 24 x 7 x 365 days through email and chats to answer your concerns. SafeBytes has developed a great anti-malware solution to help you conquer the latest malware threats and virus attacks. You can be sure that your computer will be protected in real-time once you put this tool to use. So if you’re looking for the absolute best malware removal application out there, and if you don’t mind paying out a few bucks for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of MyImageConverter manually, navigate to the Add or Remove programs list in the Control Panel and choose the program you want to get rid of. For web browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You may also want to reset your home page and search engine providers, and also delete temporary files, browsing history, and cookies. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to make sure you know precisely what files to remove before performing any actions. But bear in mind, editing the Windows registry is usually a difficult task that only advanced users and professionals should attempt to fix the problem. In addition, some malware is capable of replicating or preventing removal. It is highly recommended that you carry out the removal procedure in Windows Safe Mode.
Files: %PROGRAMFILES(x86)%4zUninstall MyImageConverter.dll %SystemDrive%\Users\wsierra\AppData\Roaming\Mozilla\Firefox\Profiles\pe3eufs0.default\extensionszffxtbr-bs@MyImageConverter_4z.com\content\MyImageConverter.exe %LOCALAPPDATA%\MyImageConverter_4z %PROGRAMFILES%\MyImageConverter_4z %UserProfile%\Local Settings\Application Data\amailnkkmeeoijlkjdgloiclaiifpojf %LOCALAPPDATA%\amailnkkmeeoijlkjdgloiclaiifpojf %ProgramFiles%\MyImageConverter %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\oeabadoffdnkmmecmhpknaklgmabippp %ProgramFiles(x86)%\MyImageConverter %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje %UserProfile%\Local Settings\Application Data\MyImageConverterTooltab %LOCALAPPDATA%\MyImageConverterTooltab Registry: HKEY_CURRENT_USER\HKEY_CURRENT_USER\Software\ HKEY_CURRENT_USER\Software\AppDataLow\Software\MyImageConverter_4z HKEY_CURRENT_USER\Software\MyImageConverter_4z HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.DynamicBarButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.DynamicBarButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.FeedManager HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.HTMLPanel HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.HTMLPanel.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.MultipleButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.MultipleButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.PseudoTransparentPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.PseudoTransparentPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.Radio HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ScriptButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ScriptButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SettingsPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SettingsPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncher HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncher.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncherSettings HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncherSettings.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ToolbarProtector HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ToolbarProtector.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.UrlAlertButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.UrlAlertButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.XMLSessionPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.XMLSessionPlugin.1 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 312F84FB-8970-4FD3-BDDB-7012EAC4AFC9 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 48586425-6BB7-4F51-8DC6-38C88E3EBB58 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\adldappccjhelkmbkpiibilgnnjakieg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\3d429207-4689-492d-a0e5-cdc5dfbb5005 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\66d59105-fe06-43a4-b292-eb0097e9eb74 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\9103c314-c4e2-4463-8934-b19bcb46236d HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\97cef41c-5055-474a-855a-892d4fe3e596 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\d375ee64-f893-498a-a0e9-0e9829c88c3d HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\MyImageConverterCrxSetup_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\MyImageConverterCrxSetup_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1f6f39c1-00a8-4752-a94c-d0ea92d978b6 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\38122a36-83b2-46b8-b39a-ec72a4614a07 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\5354d921-3f52-47c5-938d-77a2fb6defe7 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\71144427-1368-4D18-8DC9-2AE3CC4C4F83 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99e1f6fd-2e94-4cf6-8344-1ba63cd3bd9b HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\a86782d8-7b41-452f-a217-1854f72dba54 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ed345812-2722-4dca-9976-d01832db44ee HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@MyImageConverter_4z.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\9103c314-c4e2-4463-8934-b19bcb46236d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\97cef41c-5055-474a-855a-892d4fe3e596 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\d375ee64-f893-498a-a0e9-0e9829c88c3d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MyImageConverterCrxSetup_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MyImageConverterCrxSetup_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\312f84fb-8970-4fd3-bddb-7012eac4afc9 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\c547c6c2-561b-4169-a2a5-20ba771ca93b HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1f6f39c1-00a8-4752-a94c-d0ea92d978b6 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\71144427-1368-4D18-8DC9-2AE3CC4C4F83 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99e1f6fd-2e94-4cf6-8344-1ba63cd3bd9b HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\a86782d8-7b41-452f-a217-1854f72dba54 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ed345812-2722-4dca-9976-d01832db44ee HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@MyImageConverter_4z.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\VDC_is1 HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\adldappccjhelkmbkpiibilgnnjakieg HKEY_LOCAL_MACHINE\SOFTWARE\MyImageConverter HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MyImageConverter_4z HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter.ScriptHelper HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter.ScriptHelper.1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\cf6e4b1c-dbde-457e-9cef-ab8ecac8a5e8 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MyImageConverter HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@MyImageConverter_ScriptHelper.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter_4z Browser Plugin Loader HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter_4z Browser Plugin Loader HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\MyImageConverter.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.dl.myway.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.MyImageConverter.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\free.MyImageConverter.com HKEY_LOCAL_MACHINE\HKEY_CURRENT_USER\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
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Fix can not open EXE file in Windows 10
Can not open and run EXE file in Windows is not a new issue and sadly it can still happen from time to time, luckily this step by step solution will help you to resolve this problem fast and effective in no time. Try the below solutions in no particular order and I hope that you will solve the issue fast and be able to return to using the computer like it never happened
  1. Run SFC scan

    As the EXE file not opening issue lies in the Windows OS, the SFC tool will be able to identify the cause and fix this issue. Press ⊞ WINDOWS + X and choose command prompt (admin) in command prompt type: sfc /scannow Press ENTER
  2. Check registry and modify if needed

    Sometimes value in the registry key is wrong and can cause this error, in order to check if this is the case, we will open the registry editor and find out Press ⊞ WINDOWS + R to bring run dialog up type in it: RegEdit and press ENTER In the left pane of the Registry Editor window, click on the HKEY_CLASSES_ROOT to expand the section Scroll down to find out the .exe registry and click on it Go to the right pane of the window and double-click on the Default and set the Value Data as exefile Click on the OK button Next, located the given in the window: HKEY_CLASSES_ROOT>exefile>shell>open>command Click on the “Command” in the left pane of the window In the right pane of the window double-click on the Default and set Value Data as “%1” %* Click on the OK button Restart your computer and check if the issue persists
  3. Turn off Firewall and defender

    If you have a firewall and antivirus active there might be a chance of a conflict and that firewall or antivirus is preventing the EXE file from starting, disable your firewall and anti-virus and try again to open the EXE file.
  4. Turn off user account control

    User account control can also like a firewall prevent some files from executing, go into accounts and turn off user account control to see if this might be an issue preventing you from opening the file.
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Can’t pair Bluetooth keyboard, Check the PIN
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
  • First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
  • After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
  • A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
  • Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
  • From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
  • Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
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