A Guide to Fix Error Code 0x80070004 on Windows 10

Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020. The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

• To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
  • net stop bits
  • net stop wuauserv
  • net stop cryptsvc
• Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
  • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
• Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
  • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
  • Ren %systemroot%system32catroot2catroot2.bak
• Reset BITS and Windows Update service by entering the following commands in Command Prompt:

• • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
• Now enter the following command:

• cd /d %windir%system32

• RE-register BITS and other Windows Update related files by typing each one of the following commands:

• • regsvr32.exe atl.dll
  • regsvr32.exe urlmon.dll
  • regsvr32.exe mshtml.dll
  • regsvr32.exe shdocvw.dll
  • regsvr32.exe browseui.dll
  • regsvr32.exe jscript.dll
  • regsvr32.exe vbscript.dll
  • regsvr32.exe scrrun.dll
  • regsvr32.exe msxml.dll
  • regsvr32.exe msxml3.dll
  • regsvr32.exe msxml6.dll
  • regsvr32.exe actxprxy.dll
  • regsvr32.exe softpub.dll
  • regsvr32.exe wintrust.dll
  • regsvr32.exe dssenh.dll
  • regsvr32.exe rsaenh.dll
  • regsvr32.exe gpkcsp.dll
  • regsvr32.exe sccbase.dll
  • regsvr32.exe slbcsp.dll
  • regsvr32.exe cryptdlg.dll
  • regsvr32.exe oleaut32.dll
  • regsvr32.exe ole32.dll
  • regsvr32.exe shell32.dll
  • regsvr32.exe initpki.dll
  • regsvr32.exe wuapi.dll
  • regsvr32.exe wuaueng.dll
  • regsvr32.exe wuaueng1.dll
  • regsvr32.exe wucltui.dll
  • regsvr32.exe wups.dll
  • regsvr32.exe wups2.dll
  • regsvr32.exe wuweb.dll
  • regsvr32.exe qmgr.dll
  • regsvr32.exe qmgrprxy.dll
  • regsvr32.exe wucltux.dll
  • regsvr32.exe muweb.dll
  • regsvr32.exe wuwebv.dll
• Now type each one of those commands below.
  • net start bits
  • net start wuauserv
  • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in msconfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

• Open the Services Manager.

From there, make sure that you set the following services and Startup types:

• Background Intelligent Transfer Service: Manual
• Cryptographic Service: Automatic
• Windows Update Service: Manual (Triggered)

DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /u ntdll.dll
  • exe ntdll.dll
• You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:WindowsSystem32
  • x64: This PC > C:WindowsSysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

What is Windows Update Error 0xC1900209? Before you can install any updates on your Windows 10 computer, there are a lot of conditions that have to be fulfilled and one of these conditions is software compatibility. It is one of the important factors in installing Windows Updates. So if one of the software in your computer is not compatible with the new Windows Update for your OS, then the Windows 10 setup will not proceed and will block the installation of the new update. This both applies to the cumulative updates and feature updates. In such cases, you will get the following error message when you run Windows Update:

“0xC1900209, Incompatible software is blocking the upgrade process. Uninstall the application and try the upgrade again.”

This error message comes under the umbrella of the Windows 10 pre-upgrade validation using Setup.exe. And for you to identify the incompatible app, you need to grab a Windows 10 install image using the Windows Media Creation tool to download the suitable Windows 10 version and mount it. After that, execute the setup.exe file that’s located in the root folder of the Windows 10 install image. Once you execute the setup file, the upgrade wizard will give you a list of incompatible apps. Once you have determined which software is not compatible with the Windows Update, there are two options you can try to resolve the Windows Update error 0xC1900209 – you can either try to update the conflicting software or uninstall it. For more details, follow the given options below.

Option 1 – Try to update the conflicting software

If you are using an older version of the software that’s in conflict with the Windows Update, you might want to update it to its latest version and then try to apply the updates again to your Windows 10 computer. You can update the concerned software by visiting the official website of the software or any of its distribution sources. On the other hand, you can also use the Check for updates feature of that particular software if it’s available.

Option 2 – Try to uninstall the conflicting software

If updating the problematic program didn’t work, the next option you can try is to uninstall it. All you have to do is follow these steps to uninstall it successfully:

• Tap the Win + R keys to open the Run dialog box.
• Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
• Next, arrange the list of installed programs in the order of the installation date.
• After that, look for the problematic program and right-click on it, and then select Uninstall.
• Once the uninstallation process is done, restart your computer and see if the Windows Update error 0xC1900209 is fixed or not.

One of the issues with external storage devices is that unplugging them right away without using the “Safely Remove Hardware” feature is not safe and doing so could lead to data corruption and data loss. However, in some cases, even when you use the “Safely Remove Hardware” feature, you could get an error that says:

“Windows can’t stop your ‘Generic volume’ device because a program is still using it. Close any programs that might be using the device, and then try again later.”

It is possible that the system is still using the external device – for instance, a copy operation might still be in progress, or Windows is still indexing the contents of the drive in the background or it could also be that the drive is not configured to be quickly removed. To fix this error, there are a couple of suggestions you can try. You can try to close all the open programs and file explorer windows, or you could also configure the Device Removal Policy or change its file system to FAT32. In addition, you can also try to change its drive letter or use the DISKPART utility to get the drive to be offline or simply manage the hogging process that prevents it from being safely removed. Follow each one of the given potential fixes below to resolve the error when using the Safely Remove Hardware feature.

Option 1 – Close all the open programs and File Explorer windows

The first thing you have to do to resolve the error is to close any open programs as well as File Explorer windows. This is because there are some programs and File Explorer instances that could be using the external device in the background which explains why you’re getting the error when you try to safely remove your device.

Option 2 – Try to configure the Device Removal Policy

The next thing you can do is to configure the Device Removal Policy. How? Refer to these steps:

• Open File Explorer and right-click on the drive where you encountered the error.
• Next, select Properties from the context menu.
• After that, navigate to the Hardware tab and select the disk drive where you got the error under the “All disk drives” section.
• Then select Properties under the Device Properties section. This will open a new mini window and from there, select Change Settings on the bottom portion of the window.
• Now navigate to the Policies tab and select the “Quick Removal (default)” option under the Removal Policy section.
• Click on the OK and Apply buttons to save the changes made and then see if the error is now fixed.

Option 3 – Try to manage the hogging process

You could also try managing the hogging process to get rid of the error.

• Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
• Then look for the running processes and programs that are hogging your USB storage device. If there is a program that’s using your device, it will hog on some Disk or CPU while transferring data and interacting with the device which is why you’re getting an error when you safely remove the device.
• Next, select the concerned processed and right-click on each one of them, and then select the End Task or End Process option. You can also restart the Explorer.exe process and see if that helps.

Option 4 – Try to change the drive letters

• Tap the Win + R keys to open the Run utility and then type “diskmgmt.msc” in the field and click OK or tap Enter to open Disk Management.
• Next, look for your USB storage device using the drive letter that’s assigned to it. Right-click on your device and select the “Change Drive Letter and Paths…” option.
• This will open a mini window and from there select the drive letter you want to change and click on the Change button.
• After that, another smaller window will appear where you’ll have to select the new drive letter from the drop-down menu.
• Click OK and if you got a warning prompt, just click on Yes.
• Now restart your computer.

Option 5 – Try using DISKPART utility to get the drive to be offline

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.

• Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
• Next, type and enter this command to execute it: diskpart
• The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
• Next, type and enter this third command: list volume
• The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
  • select disk #
  • select volume #

• After that, it will select the Disk or Partition you want to select.
• Now type either one of the following commands:
  • offline disk #offline volume #
• The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
  • online disk #
  • online volume #

Option 6 – Try to change the file system to FAT32

If you keep getting this error on a particular USB device, you might have to format the disk and change its file system to FAT32. Make sure that you copy its contents safely into another location before you format the disk. Keep in mind that formatting the disk will remove all the contents of your drive.

• Open File Explorer and right-click on the drive where you got the error and then select Format from the context menu.
• Next, in the newly opened mini window, select the FAT32 (Default) option from the drop-down menu under File System.
• Now check the Quick Format checkbox and then click on the Start button to start formatting your drive.

If you receive an error that says, “An unspecified error occurred during System Restore (0x800700b7)” when you tried to restore your Windows 10 PC, worry not, for this post will help you resolve the problem. This kind of error typically occurs when System Restore was not completed successfully and fails instead with this error. Before you start, you must not abruptly shut down your computer and wait for the error to occur. You may receive this error due to many possible reasons. It could be caused by your antivirus program that’s not letting the process complete or corrupted system files which causes the failure or it could also be caused by an unsuccessful installation of a Windows Update. Here are some fixes you can check out if you can still boot into your computer:

Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the System Restore process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and then run System Restore again, don’t forget to enable the antivirus program back again.

Option 2 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 3 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Try to run the System Restore in a Clean Boot State

If the first three given options didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run System Restore again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run System Restore again and see if the process goes smoothly.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing the problem with System Restore. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you can’t boot into your Windows 10 computer, here are some fixes you can try instead:

Option 6 – Try running System Restore in Advanced Startup Options

If you cannot boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 7 – Run the SFC scan and DISM via Advanced Startup Options

Like what you did in the first given option, you can use the Advanced Startup Options to run both System File Checker and DISM. All you have to do is boot into the Advanced Startup Options and from there select Troubleshoot > Advanced Options > Command Prompt. After accessing Command Prompt, you can run the System File Checker scan first by entering the “sfc /scannow”. As for DISM, you can run the “Dism /Online /Cleanup-Image /RestoreHealth” command.

Option 8 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Booting the Windows computer system includes loading it from the various boot devices such as drivers, network as well as USB drives when the computer is turned on. The instant the startup sequence is done loading the operating system the system hardware will be ready to perform some complex operations – in this process, the Boot Log in Windows 10 is a record that maintains the list of success or failure of many pieces of Windows 10 system during the booting process. In other words, the Boot Log is the one that keeps a record of all that has happened while loading from the computer storage system to the memory during the boot process. It is available for several devices like network, hardware devices, and the operating system which assist in detecting issues during the boot process and other issues with regards to troubleshooting. Through Boot Log, you’ll know which drivers were unloaded and loaded from the start of the system during the boot process. You have the option to either disable or enable this feature on your Windows 10 PC. Named as “ntbtlog.txt”, the log file lists all the successfully loaded processes and the unsuccessful ones during the boot process. It is saved to the drive C:Windowsntbtlog.txt. As mentioned, you can enable or disable this feature in two ways – the first one is by using the System Configuration or MSConfig while the second one is using the Command Prompt. In this post, we’ll show you how you can enable or disable Boot Log in Windows 10 either way.

Option 1 – Enable or Disable Boot Log using System Configuration

Enable Boot Log:

• Tap the Win + R keys to open the Run dialog box.
• Then type in “msconfig” and click OK to open System Configuration.
• After that, go to the boot tab and check the checkbox labeled “Boot Log” under the Boot options so that you can enable the Boot Log feature.
• Then click on OK to save the changes made.
• Next, click on the Restart button in the prompt window to get started with the Boot Log process.
• After restarting your PC, go to C:Windowsntbtlog.txt to open the boot log.

Note: As pointed out earlier, the log file contains a list of all the successfully loaded drivers and also the list of drivers that failed to load during the boot process and every time you restart the system, the boot log file will keep on updating and will eventually increase the list of entries. For you to locate the drivers and make your troubleshooting a lot easier, I advised disabling the boot log after troubleshooting. To disable the boot log using System Configuration, refer to the steps below. Disable Boot Log:

• Tap the Win + R keys to open the Run dialog box.
• Then type in “msconfig” and click OK to open System Configuration.
• After that, go to the boot tab and unmark or uncheck the checkbox labeled “Boot Log” under the Boot options so that you can disable the Boot Log feature.
• Then click on OK to save the changes made.

Option 2 – Enable or Disable Boot Log using Command Prompt

Enable Boot Log:

• Go to the Start Menu and then type in “command prompt” in the search bar.
• After that, right-click on the Command Prompt option and select the “Run as administrator” option.
• After opening Command Prompt, type in “bcdedit” and tap Enter.

Note: You have to find the Identifier of the current operating system first to enable the Boot log. You can find it under the Windows Boot Loader section in the “Description” field and in this case, it’s Windows 10. You can also find the operating system identifier under the Windows Boot Loader section next to the field name identifier.

• To check if the boot log entry is disabled or enabled, go check the “Bootlog” field under the Windows Boot Loader. And if it turns out that the “bootlog” entry is enabled, the entry will be “Yes”. Otherwise, the entry will be “No”.
• Next, type in the following command with the operating system identifier to enable the boot log.

bcdedit /set {identifier} bootlog Yes

Note: In the command given above, make sure that you replace the given system identifier with your computer’s system identifier. For instance: In this example, the identifier was replaced with the actual operating system identifier as current.

bcdedit /set {current} bootlog Yes

• Afterward, restart the system to start the Boot log process.
• After the restart, go to C:Windowsntbtlog.txt to open the boot log.

Note: Every time you restart your computer, the boot log file will keep on updating which will increase the size of the log eventually. So if you want seamless and easier troubleshooting, it is advised to disable the Boot log after you troubleshoot. To disable it using the Command Prompt, here’s what you have to do. Disable Boot Log:

• Go to the Start Menu and then type in “command prompt” in the search bar.
• After that, right-click on the Command Prompt option and select the “Run as administrator” option.
• Once the Command Prompt is opened, type in the following command and then tap Enter to disable the boot log feature.

bcdedit/ set {identifier} bootlog No

Note: In the command given above, you need to replace the given system identifier with your computer’s system identifier. For instance: In this example, the {identifier} was replaced with the actual operating system identifier as {current}.

bcdedit /set {current} bootlog No

• Now close the Command Prompt.

Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.

• On the right side of the Taskbar, right-click on any open spot.
• Then click on Task Manager.
• Next, scroll down until you see Windows Explorer.
• After that, right-click on it and select Restart.
• If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:

• Go to Control Panel > Power Options.
• From there, select the “Choose what the power buttons do” option from the left side.
• Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

• Tap the Win + R keys to open the Run dialog box.
• Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
• You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.

Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:

• In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
• After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
• Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above. As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.

Option 1 – Try using System Restore

You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Uninstall the Windows Updates you’ve installed recently

The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.

• Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
• After that, click on Update and Security and then select Windows Update from the left side menu column.
• Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
• From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.

Option 3 – Try disabling the Fast Startup

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC and check if the problem’s fixed.

Option 4 – Try running both the SFC scan and CHKDSK utility

You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:

• Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
• After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
• Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
• Wait until the SFC scan is done with the process and then restart your PC.
• Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.

Option 5 – Try resetting Windows 10

You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.

• Tap the Win + I keys and go to Update and Security > Recovery.
• Then click on Get Started under the Reset this PC section.
• After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
• Then it will reset your PC by reinstalling it

Option 6 – Try to rename the SoftwareDistribution folder

In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.

• Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
• net stop wuauserv
• net stop bits
• rename c:windowsSoftwareDistribution SoftwareDistribution.bak
• net start wuauserv
• net start bits

Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.

Option 7 – Try rebuilding BCD

Rebuilding the BCD can help you in fixing the stuck Windows 10.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
• exe /FixMbr
• exe /FixBoot
  • exe /RebuildBcd

Error 0xA00F4244 or 0x200F4244 is when Windows can not detect the WEB camera in your system and it is usually accompanied by the message: We can’t find or start your camera. There could be several reasons for this error and in this guide, we will cover all of them in order to help you to get back on track and start using your WEB camera which is perhaps now more required than ever in this world we live in.

1. Check privacy settings

   With the latest Microsoft Windows updates come the latest issues and it is not strange that privacy settings can become reset or changed when an update is applied. This is a quick fix to this issue and can be the sole reason why you get this error, go to Windows settings, then to privacy and check to see if the WEB camera is turned OFF, if this is the case turn it back ON and make sure that option Allow apps to access your camera is also set to ON.

2. Check if the camera is enabled

   Sometimes it is by mistake, sometimes by an update but the web camera could be disabled in the device manager of Windows. Right-click on the Windows Start button and click on device manager to open it up, find and expand the cameras category. Right-click on your camera, if it is disabled, you will have the option to enable the camera, if it is enabled and Windows is detecting that it is working fine you will have the option to disable it.

3. Check antivirus settings

   Antivirus and firewall applications are in today's world and life-essential piece of software but they can sometimes create more harm than good, from stopping windows updates to killing important services of applications and preventing internet access being just some examples of their paranoid behavior. Try disabling or turning your protection software OFF and see if your WEB camera will miraculously come back to life. If this is the case, somewhere in the settings of software there is an option that controls this aspect, try to locate it and set it in that way so you are able to use your camera.

4. Reinstall camera driver

   If the previous three solutions failed to produce a satisfactory solution then reinstalling the camera driver might fix the problem. Go to your manufacturer's camera website and download the latest driver for your camera. Go to the device manager and uninstall the driver for the camera, then apply the latest driver and reboot the system.

5. Check connections and cable

   Sometimes an issue is not due to software nature, sometimes it is hardware. Try checking connections and plug the camera in another USB port, twist and turn the cable a little to see is issue cable-related.

6. Check to see if the application supports your camera

   If Windows has detected the camera and is not reporting any issues with it check your application to see if it can detect your camera and that it supports it fully. Sometimes newer applications tend to support only newer camera models. Try to use the camera in other software as well to see if the problem is with the application you are using.

7. Try camera on another computer

   If everything else fails, try the camera on another computer to see if it will work there. If the camera is not working there as well it is probably malfunctioned and broken for good. If it does work there, try to find out what is different in that computer in comparison to yours, maybe it is some service running in the background, certain application configuration, Windows version itself, USB port version, or something else.

First time when your computer is turned ON and when Windows is booting it will wait 10 seconds before starting your startup applications. This 10 second is used to load all of Windows services so everything is running smoothly. If by any chance you do not want to wait for this startup delay and wish to start applications right away then keep on reading and follow this guide precisely. This guide will require you to play ad tweak with the registry of Windows, it is always recommended to make a registry backup before attempting any tweaks. Also, it is imperative to follow the guide as it is presented step by step. be aware that this guide will eliminate a 10-second delay for all of your starting applications, there is no way currently to remove delay for only one or a few.

1. Press ⊞ WINDOWS + R to open the run dialog
2. In run dialog type Regedit and press ENTER
3. Locate HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Serialize
4. If the key does not exist, make a new one,  Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\, right-click on the explorer and choose new > key. Name it Serialize
5. Right-click on Serialize and choose New > DWORD (32-bit) Value
6. Name the value StartupDelayInMSec
7. Double click on StartupDelayInMSec and locate Value data
8. Set the value to 0
9. Save changes and Exit Registry editor
10. Reboot

If you want to reverse changes and enable delay again, go back to the Registry Editor and delete the StartupDelayInMSec value.