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Disable Touchscreen in Windows 11

The touchscreen feature inside Windows 11 is a pretty good thing but sometimes can be very impractical. The screen can easily and constantly get dirty due to fingers touching it all the time and there are users that do not wish or want to have this feature at all.

touchscreen windows 11If you are one of the mentioned users and for any reason, you do not wish to have a touchscreen-enabled then sit back and relax, we have you covered in this tutorial on how to fully disable touchscreen inside Windows 11.

Turn off touchscreen via device manager

  1. Click on the Windows Search icon in the taskbar
  2. Type Device Manager
  3. Click on Device Manager from the list of results
  4. Inside locate Human Interface Devices and click on the right arrow
  5. In the list, find HID-Compliant Touch Screen and select Disable Device
  6. Click on Yes to confirm

Disable it via Windows Terminal

  1. Right-click on the Windows icon in the taskbar
  2. Click on Windows Terminal (admin)
  3. Inside run this command: Get-PnpDevice | Where-Object {$_.FriendlyName -like '*touch screen*'} | Disable-PnpDevice -Confirm:$false

Conclusion

No matter which method you prefer, both of them will disable the touch screen inside Windows 11. Thank you for reading trough article and I hope to see you again. Take care.

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How to Fix Error Code 0x80072EE2 in Windows 10

Error Code 0x80072EE2 – What is it?

Windows 10 error code 0x80072EE2 usually occurs as a result of a disruption during the upgrade process when users attempt to upgrade their operating system using Windows Update. The disruption may be caused by a loss of Internet connection. Error code 0x80072EE2 may also occur due to problems related to one’s firewall. Common symptoms of this error code include the following:

  • Upgrade process fails to complete
  • A message box pops up highlighting the presence of error code 0x80072EE2

Solution

Restoro box imageError Causes

Upgrade error codes like error code 0x80072EE2 usually occur when disruptions or problems related to system files, or third-party apps prevent Windows Update from completing an upgrade. In the case of error code 0x80072EE2, the most likely cause is a bad Internet connection.

Further Information and Manual Repair

Windows 10 error codes are numerous and so are the solutions to fixing these problems. In most cases, Windows users have access to several manual repair solutions depending on the error code present on their device. These manual repair methods are usually easy to implement, with the exception of a few solutions that require technical knowledge and skills. In such cases, you may need to consider using an effective automated tool or you may contact a Windows repair technician to assist you.

In terms of error code 0x80072EE2, however, no technical skills are required. Manual repair solutions for this error code involve checking and troubleshoot network problems if your connection was disrupted. Also, you may need to check your firewall settings and disable it temporarily to verify whether or not your firewall is preventing you from accessing the upgrade. Further details are provided below.

Method One: Verify Internet Connection

If for whatever reason you lost Internet connection while attempting to upgrade your operating system via Windows Update, your upgrade will time out and error code 0x80072EE2 in Windows 10 may occur. For this reason, it is important for you to check your connection once you notice the presence of error code 0x80072EE2 on your device.

There are many ways you can verify your Internet connection but one of the simplest ways is to first open your preferred Internet browser and type the web address of a site you normally visit. Once you are able to access the website, you will know for sure that your connection is not an issue. Simply restart your PC and reattempt the upgrade.

If you are unable to complete the upgrade process, however, this simply means that there is another issue causing error code 0x80072EE2 to occur. Proceed to the next manual repair method. This method may also apply if you were unable to connect to the Internet.

Method Two: Troubleshoot Network Problems

Though you may be able to access a website or open your Internet browser, there may be other issues affecting your network that are causing the error code to occur. To verify for certain whether or not the issue causing error code 0x80072EE2 in Windows 10 is related to your network, troubleshoot your network using the Network Troubleshooter tool found on your PC.

  • Step one: Type Network Troubleshooter in the search box near the Start button
  • Step two: Select Identify and repair network problems
  • Step three: Wait until the troubleshooter has verified and fixed problems related to the network
  • Step four: Restart PC

Once the issue has been resolved, it is time to verify if the error code is fixed. Open Windows Update then select the option which enables you to access the latest upgrades to your machine. Wait to see if the error code reoccurs or if you can now access the upgrade to your operating system. If the error code reoccurs, move to the next manual repair method.

Method Three: Disable Firewall Settings

Another issue that may be causing an error code to occur is your firewall. To verify if your firewall is preventing you from accessing the upgrade, disable your firewall. If you are using third-party security software, simply open the security app and check its firewall settings. Select disable or turn off the firewall.

Restart your computer, then open Windows Update to reattempt to upgrade your device. If this proves successful, you will be able to access the upgrade. Error code 0x80072EE2 in Windows 10 will no longer be present.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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A command is not recognized Error in Windows
A command is not recognized Error, what it is? If you are constantly using programs like CMD or DISM directly from the Run prompt, you might have wondered how they launched instantly and how is it that the Windows operating system is able to find them right away. For instance, when you create a shortcut of a program, the shortcut knows where exactly the program is located and launches it quickly. The Windows operating system keeps a list of paths where the most common system programs are located so when you use the Run prompt, it opens easily. The list kept by Windows is called the Windows Environment Variables. If something goes wrong with this list, the programs won’t work. So in this guide, you will be guided on how you can troubleshoot the problem where any command you use is not recognized as an internal or external command, operable program, or batch file. Before you start troubleshooting the problem, you need to make sure that the program you are trying to run really exists. In fact, this can also happen to the Run program which is pulled up using the Win + R shortcut. To check, go to C:\Windows\System32 and there, check if the program exists or not or you can also try searching for the EXE in the System 32 folder. After making sure that the program exists, refer to the instructions given below.

Modify the Windows Environment Variables:

  • Step 1: Tap the Win + X keys and then select System. After that, it will open the section where you can see all the properties on your computer.
  • Step 2: Next, select the Advanced system setting located on the left pane and click on the Environment Variables.
  • Step 3: After that, locate Path under the System Variables and select EDIT.
  • Step 4: Before you edit, you need to copy the entire string and paste it into the Notepad app so that in case something went wrong, you can paste it back.
  • Step 5: Next, look for the directory path, “C:\Windows\System32”. If you can’t find it, try adding a semi-colon at the end.
  • Step 6: Afterwards, click OK to save the changes made and then exit.
  • Step 7: Now restart your computer as all the paths are picked up when your computer restarts.
Note: Now all you have to do is to try executing the programs once again – the ones where you got the error, “ is not recognized as an internal or external command, operable program or batch file” every time you open them and then see if you can now open these programs or not.
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Can’t pair Bluetooth keyboard, Check the PIN
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
  • First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
  • After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
  • A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
  • Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
  • From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
  • Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
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Ventoy software review

There is a lot of software on the market today, but from time to time we discover something extraordinary and unique worth sharing and today we have a threat for you. Ventoy is a tool that will help you with system reinstallations and system maintenance once and for all.

If you are a computer user that has multiple operating systems or you are installing and maintaining different hardware via different OS there is a high chance that you have multiple USB sticks with different operating systems on them.

Now the problem with that is that there are probably too many unlabeled sticks around or you do not have enough so you keep making system USBs depending on which one you might need.

ventoy

Ventoy solves all of these problems by letting you have as many operating systems images as your USB has capacity. The only thing you need to do is get the software here: https://www.ventoy.net/en/index.html and make a USB with it, then you can freely just copy your ISO images onto the USB and once it is inserted into the computer you will be given a menu to choose which one you would like to start with, simple as that.

Features

  • 100% open source (license)
  • Very simple to use (Get started)
  • Fast (limited only by the speed of copying the iso file)
  • Can be installed in USB/Local Disk/SSD/NVMe/SD Card
  • Directly boot from ISO/WIM/IMG/VHD(x)/EFI files, no extraction needed
  • Support to browse and boot ISO/WIM/IMG/VHD(x)/EFI files in local disk Notes
  • No need to be continuous in disk for ISO/WIM/IMG/VHD(x)/EFI files
  • Both MBR and GPT partition styles are supported
  • x86 Legacy BIOS, IA32 UEFI, x86_64 UEFI, ARM64 UEFI, MIPS64EL UEFI supported
  • IA32/x86_64 UEFI Secure Boot supported Notes
  • Linux Persistence supported Notes
  • Windows auto installation supported Notes
  • Linux auto installation supported Notes
  • Variables Expansion supported for Windows/Linux auto-installation script Notes
  • FAT32/exFAT/NTFS/UDF/XFS/Ext2(3)(4) supported for main partition
  • ISO files larger than 4GB supported
  • Menu alias, Menu tip message supported
  • Password protect supported
  • Native boot menu style for Legacy & UEFI
  • Most types of OS supported, 1000+ iso files tested
  • Linux vDisk(vhd/vdi/raw...) boot solution Notes
  • Not only boot but also complete the installation process
  • Menu dynamically switchable between ListView and TreeView mode Notes
  • "Ventoy Compatible" concept
  • Plugin Framework and GUI plugin configurator
  • Injection of files into runtime environment
  • Boot configuration file dynamically replacement
  • Highly customizable theme and menu style
  • USB drive write-protected support
  • USB normal use unaffected
  • Data nondestructive during a version upgrade
  • No need to update Ventoy when a new distro is released
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Your computer has lost the lease to IP Address
If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain. There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:
  • Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
    • ipconfig/release
    • ipconfig/renew
    • ipconfig/flushdns
  • Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.
One the other hand, you could also try to reset Winsock as well as the TCP/IP. Once done, just exit the Command Prompt and check if that fixes your issue. You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

  • First, you need to log in to the Admin panel of your router.
  • Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
  • After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
  • Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

  • Tap the Win + X key combination and click on Network Connections.
  • This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
  • After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
  • Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
  • Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
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8 Android Apps that threaten your security
Security on your PC and on your accounts is the important thing. Security on your phone device is also very very important. That is why we are bringing you a list of 8 applications that are marked by the cybersecurity team as ones that could be used to steal data from you. If you have by any chance any of these applications installed, uninstall them immediately.

List is as follows:

  • Cake VPN (com.lazycoder.cakevpns)
  • Pacific VPN (com.protectvpn.freeapp)
  • eVPN (com.abcd.evpnfree)
  • BeatPlayer (com.crrl.beatplayers)
  • QR/Barcode Scanner MAX (com.bezrukd.qrcodebarcode)
  • Music Player (com.revosleap.samplemusicplayers)
  • tooltipnatorlibrary (com.mistergrizzlys.docscanpro)
  • QRecorder (com.record.callvoicerecorder)
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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REvil vanishes over night without trace
REvilREevil is one of the most active and successful hacking groups connected to Russia and operating all over the world. The group recently demanded a huge bitcoin ransom for an attack targeting IT firm Kaseya in the USA. Since Tuesday blog and payment site run by REvil group cannot be longer reached without any kind of explanation or why. The reason behind the disappearance is unknown but has sparked speculation that the group may have been targeted deliberately by authorities. US President Joe Biden said he raised the issue with Vladimir Putin during a phone call on Friday, after discussing the subject during a summit with the Russian president in Geneva last month. Mr. Biden told reporters that he had "made it very clear to him...we expect them to act" on information and also hinted the US could take direct digital retaliation on servers used for intrusions. The timing of Tuesday's outage has sparked speculation that either the US or Russian officials may have taken action against REvil - though officials have so far declined to comment and cyber experts say sudden disappearances of groups are not necessarily uncommon. The development comes after a series of high-profile ransomware attacks which have hit major US businesses this year. The FBI accused REvil - also known as Sodinokibi - of being behind a ransomware attack on the world's largest meat processing company JBS last month.
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Microsoft Store Error 0x80072F7D in Windows
Check your connection. Microsoft Store needs to be online. It looks like you’re not. Check connection Code: 0x80072F7D
This is the error that you get if trying to open the Microsoft store on Windows 10 and it fails. If you experienced this error and are unable to access the store do not despair we are here to help you. This particular error is usually due to some internet issues, follow the presented guide step by step in order to solve it and be able to access the Windows store again.
  1. Check your Internet connection

    Since this error is closely tied to internet connection it is advisable to first eliminate the obvious and check if your computer is connected to the internet.
  2. Run Network troubleshooter

    Built-in Windows troubleshooter is a great tool and we will be using it in the next few segments in order to locate the issue and fix it. Open Windows 10 Settings app using the WINDOWS + I Click on Network & Internet Click on Network troubleshooter Select network adapter to diagnose Press the Next button.
  3. Run Internet Connections troubleshooter

    Press WINDOWS + I to open the Settings app Click on the Update & Security Click on the Troubleshoot Select Additional troubleshooters option Click on Internet Connections option Hit Run the troubleshooter button.
  4. Run Windows Store Apps troubleshooter

    Press WINDOWS + I to open the Settings app Select Update & Security Click on the Troubleshoot Use the Additional troubleshooters option Click on the Windows Store Apps option Press Run the troubleshooter button
  5. Temporarily disable security software

    Your antivirus or firewall might be interfering with the application, sometimes, in some cases store is detected as a false positive in some security applications, and its access to the internet is cut. Disable your security suite to see if this is the case.
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An Easy Guide to Fixing Error Code 14

Error Code 14 - What is it?

Generated due to temporary device and Window system conflicts, Error code 14 is a typical Device Manager error.  This error code can pop up anytime and usually displayed in the following format:

“This device cannot work properly until you restart your computer. (Code 14)”

Though it is not a fatal error code like the infamous Blue Screen of Death and runtime error codes, nonetheless it is still advisable to repair it immediately before any delay to avoid inconvenience.

It can lower your PC’s performance and hamper you from using certain hardware devices as a result of driver problems.

Solution

driverfix boxError Causes

Error 14 is triggered when your system is unable to correctly read the files and settings which is important for running a certain piece of your PC hardware. Now this conflict may occur due to reasons like outdated, corrupted, or poorly installed drivers. Other causes may include corrupted registry entries.

Simply put, Error code 14 is a good reminder that PC users should pay attention to updating device drivers to ensure healthy systems and optimum PC performance.

Further Information and Manual Repair

The good news is that error code 14 is quite easy to resolve. You don’t have to spend hundreds of dollars to hire a professional programmer to get it fixed. To repair, simply follow the DIY methods listed below.

We have compiled some of the best, proven, and easy to perform solutions for PC users to resolve Device Manager error codes like error code 14. Follow the instructions here to resume the functionality of your PC.

Let’s get started:

Method 1 - Reboot Your System

Sometimes, an action as simple as rebooting your PC can also resolve technical problems like error code 14. So, before you try any other method, try giving this a shot.

The moment the error code pops on your screen, simply close all the programs running on your system and restart your PC. This refreshes your system settings, processes and services allowing it to run smoothly.

However, if the error still persists, then try other methods given below.

Method 2 - Delete the Corrupted Registry Entries

Corrupted registry entry can also trigger error code 14. To resolve delete the corrupted registry entries. For this, go to the start menu and type Regedit. A dialog box will open. Now navigate through the HKEY_LOCAL_MACHINE key. Expand further to locate HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass. Once located, now in the right pane click upper filters and then click delete on the edit menu. Click yes when prompted to confirm the deletion.

Now in the right pane, click lower filters. Repeat the same steps as performed to delete upper filters. Confirm deletion and then exit the registry editor. To activate changes, restart your PC. This will hopefully resolve the issue. If the error code pops up on your computer screen, then try method 3.

Method 3 - Update Corrupted/Outdated Drivers

Drivers are basically software applications that communicate and provide instructions to your system to operate hardware devices.

When these become corrupt or outdated, you start experiencing problems like error code 14. To resolve, locate corrupted drivers and update them. You can do it both manually and automatically. We’ll discuss both ways.

For a manual driver update, go to the start menu, control panel, and then Device Manager. Now go through all devices listed to locate problematic drivers. To identify problematic drivers, look for yellow exclamation marks next to each device. Devices with yellow exclamation marks indicate that driver issues. To repair, right-click on each hardware device and select update driver.

Method 4 - Install DriverFIX - Alternative to Manual Driver Update

Updating each driver separately and manually is a stressful and frustrating task. This can take a lot of your time. Sometimes, you may also have to download new driver versions from the internet to install perform updates. To avoid the hassle and save time, it is advisable to install a program like DriverFIX.

This user-friendly and intuitive software is based on sophisticated technology featuring an intelligent programming system that automatically detects all your PC drivers in seconds.

Once you install this software on your system, it instantly identifies problematic drivers and matches them to the latest versions. It updates PC drivers immediately thereby resolving the error code 14 problem in a few seconds. It enables accurate installations and ensures that your PC runs at its optimum level.

More importantly, with this software installed on your PC, you don’t have to worry about keeping track of your driver updates anymore. The software updates drivers on a regular basis with new and compatible versions ensuring that your PC functions properly and you don’t experience any type of Device Manager error code. It is easy to use and install. It is compatible with all Windows versions.

Click here to download DriverFIX to resolve error code 14 on your system right away.

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Can't Connect to Blizzard Battle.net App
Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:
  1. Reset your network devices to make sure your router hasn't become flooded with data.

    Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
    1. Shut down all computers connected to the modem/router.
    2. Power down and unplug the modem and the router if you're using one.
    3. Allow to sit for 60 seconds unplugged.
    4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
    5. Start the computer and allow it to completely boot up.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

    If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.
    1. Try plugging your computer directly into your modem.
    2. Shut down other programs that access the internet, such as other games or download programs.
    3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.
  3. Update your drivers and operating system to resolve any compatibility issues.

    Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.
    • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
    • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
    • Check our supported video cards articles to make sure your hardware is compatible:
    Refer to the steps below to update drivers and software for your operating system.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.

    1. While on the desktop, press Windows Key and type CMD.
    2. Right-click Command Prompt and select Run as administrator.
    3. Type ipconfig /release in the command prompt.
    4. Wait a few seconds for a reply that the IP address has been released.
    5. Type ipconfig /renew in the command prompt.
    6. Wait a few seconds for a reply that the IP address has been re-established.
    7. Type ipconfig /flushdns in the command prompt.
    8. Close the command prompt and attempt to make a connection.
  5. Close all other applications to resolve software conflicts and free up resources.

    Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items
    1. Press Ctrl+Shift+Esc to open the Task Manager.
    2. Click More Details.
    3. Select the Startup tab.
    4. Right-click on each item and select Disable.
    5. Restart the computer.
    If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

    1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
    2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
    3. Delete the Battle.net folder.
    4. Run Battle.net and update the game to see if the issue persists.
    If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.
    Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
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