Disable Telemetry & Data Collection in Windows

Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:

• Inability to complete the Windows Update process
• Sluggishness or freezing
• Crashing of your programs
• The message that states “IMAP_LOGINFAILURE”

There are a number of different issues that can cause Error Code 0x80240016, so it is important to follow the steps below to address each of them in turn. While basic users can implement several of the methods, some of the methods may require advanced skills or knowledge. If needed, always get in touch with a qualified Windows repair professional to assist you in the process of error resolution.

Solution

Error Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.

Default Taskbar inside Windows 11 is pretty good if we are talking about its height. Sitting at 48 pixels it is a pretty decent size considering functionality and size ratio but if you want to make it a little larger or smaller know that you can do that as well in order to customize it for your personal needs. Sadly in order to actually change height size, you will have to do it inside the registry editor, but worry not, we are here with you to guide you all the way, one step at a time. Also, note that you can only change Taskbar from normal size of 48px to either small of 32px or large gapping at 72px. Icons will also be scaled proportionally with the taskbar.

Guide

1. Press ⊞ WINDOWS + R to open the run dialog
2. Inside run dialog type in RegEdit and press ENTER
3. In registry editor locate and find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
4. Right Click on it to select it and create a new DWORD (32-bit) value
5. Name the value TaskbarSi
6. Inside TaskbarSi double click in order to set the value to 0 if you want a small size Taskbar, 1 is if you want to revert back to medium (standard one), or type in 2 if you want a large Taskbar.
7. Save and close the Registry editor
8. Reboot PC

And there you go, you have successfully changed Taskbar size inside Windows 11. If you want to revert back to standard size just repeat steps and place 1 as a value in point 6.

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

1. Delete the cache

   Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC

2. Clear the temporary files

   Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system

3. Try Windows built-in tools to check compatibility

   Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions

4. Update Origin

   Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

5. Add origin as an exception to antivirus and firewall

   Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

6. Reinstall Origin

   If everything else fails, reinstall the Origin client

Windows has tendencies to remember WIFI passwords so it can reconnect automatically to them. But from time to time we change passwords and Windows does not let us change it since he has network remembered. In this case, we will not be able to connect to the internet. In this helpful guide, we will let you know which steps you will need to take in order to solve this issue and to be able to connect to the internet again.

1. Restart Modem

   First thing first, restart your modem. Windows might see it as a new network and offer you to type in the password for it.

2. Update driver

   Sometimes the issue could be due to driver problems, open device manager and update WIFI driver or reinstall it.

3. Reset WIFI password

   Press ⊞ Windows + R type “Control” > hit Enter. Now click Network and Internet > Network and Sharing Center > Change adapter settings. Right-click on the connected Wifi and select Status. Click Wireless Properties, change the password from the Network security key section, and then click OK to reset your WiFi password.

4. Forget the network

   Click on Start > Settings > Network & Internet > Wi-Fi. Click the Manage known networks link Select the network you are looking for Select Forget.

5. Delete your WIFI profile

   Press ⊞ Windows + X to open the secret menu and click on Command prompt (admin) In command prompt windows type: netsh wlan show profile netsh wlan delete profile name=<profile name> Reboot

As you know, Windows PowerShell is a useful command-line utility in Windows 10 that can be used to manage the Local Users and Groups which affirms the multiuser operating system principle of Windows 10. Although there are other GUI-based utilities used to manage the Local Users and Groups, there are some system administrators that would still like to use the command-line utility to manage these Local Users and Groups. So in this post, you will be guided on how exactly you can manage the Local Users and Groups using PowerShell on your Windows 10 computer. To get started, refer to the options provided below to manage both the Local Users and Groups using Windows PowerShell.

Option 1 – Manage the Local Users via Windows PowerShell

• You need to first open Windows PowerShell as an admin. To do that, just tap the Win + X keys and select the Windows PowerShell (Admin) option.
• After opening PowerShell, you need to execute the “Get-LocalUser” cmdlet so that you can find all the details about all the local user accounts in your computer which would include the Account Name, Enabled status, as well as description.

Note: On the other hand, you can also get the customized data about several objects that are related to your account. For instance, if you want to check when was the last time the Local account’s password was set, then you need to execute the “Get-LocalUser -Name root | Select-Object PasswordLastSet” cmdlet. Thus, the structure for this cmdlet is “Get-LocalUser -Name root | Select-Object *”. Here are the objects you can use to get different sorts of data:

• AccountExpires
• Description
• Enabled : True
• FullName
• PasswordChangeableDate
• PasswordExpires
• UserMayChangePassword
• PasswordRequired
• PasswordLastSet
• LastLogon
• Name
• SID
• PrincipalSource
• ObjectClass

Option 2 – Manage the Local User Groups using Windows PowerShell

• Like what you did earlier, open Windows PowerShell as admin and then execute the “Get-LocalGroup” cmdlet so you can get all the information about all the groups of all the local user accounts.
• Now if you want to create a new Local User Group, just execute the “New-LocalGroup -Name <NAME OF THE GROUP> -Description '<ENTER THE DESCRIPTION OF THE GROUP HERE>'” cmdlet.
• And if you want to add Local User Accounts to a specific group, just execute the “Add-LocalGroupMember -Group '<NAME OF THE GROUP' -Member ('NAME 1','NAME 2','<ROLE>') -Verbose” cmdlet. You could also use the “Get-Localuser -Name john | Add-LocalGroupMember -Group '<NAME OF THE GROUP>'” cmdlet for the same purpose.
• If you want to display all the User Accounts of a specific group, just use the “Get-LocalGroupMember –Group ‘ ’” cmdlet.
• Now if you want to remove a local user account from a group, all you have to do is use the “Remove-LocalGroupMember -Group '<NAME OF THE GROUP>' –Member <NAME OF THE LOCAL USER ACCOUNT>” cmdlet.

What Is Error 1713?

Error 1713 is essentially a programming error. It has specifically been designed in Microsoft applications. This is intended to allow customers to continue using the appropriate setup tool. The error can be quite annoying and is used by manufacturers to determine what caused the error so that counteractive methods can be employed. The number 1713 is simply the hexadecimal code that informs where the instruction was loaded when the error occurred.

Solution

Error Causes

As far as the causes of Error 1713 are in question, the primary cause is damaged, misconfigured, or corrupt windows system files. There are several other factors that lead to the occurrence of Error 1713. For instance, if the applications or hardware on your system has been improperly deleted, installed, or uninstalled, Error 1713 will occur. Similarly, Error 1713 is triggered when the computer has recovered from an attack by some virus, spyware, malware, or adware only recently. This attack corrupts the file and so the error appears. Incorrect system shutdown can also be blamed for this error. All the scenarios listed above actually damages the registry entries in Windows system files. The corrupt or damaged files will then lead to improperly linked or missing information. It goes without saying that such problems will keep the applications from performing in the desired manner and this makes it even more crucial to fix this error as soon as it appears.

Further Information and Manual Repair

Two of the most useful workarounds for Error 1713 are listed below.

• This solution is for advanced users. Restart your computer. Log on to it as the admin in the safe mode. Now go to the Start button and follow this path All Programs-> Accessories-> System Tools->System Restore. Now an option will appear asking you to ‘Restore your computer to an earlier time’. Select it. This option will actually appear in a new window. Click Next. A list of restore points will be displayed to you. Select the most recent restore point before the occurrence of the error and press Next. Now click on the Next button that appears in the confirmation window. Restart your computer as soon as the restoration is finished.
• This solution is for novice users. Download a 1713 repair utility available online. Install this program and use it to scan your system. After the scan is complete, click on repair to fix the error.

RealOnlineRadio is a Browser Extension for Google Chrome. This extension offers users the ability to listen to radio stations across the web. From the Author: Real Online Radio is different, as it is a simple radio aggregator. This means Real Online Radio puts together thousands of independent radio stations from all parts of the world in a browser extension that is free and easy to use. It is made for people, who want to have control over their radio streaming. With our simple radio widget, you can get an overview of thousands of radio stations both from your hometown and from the rest of the world. With Real Online Radio, you can listen to your favorite radio station or get an impression of all styles and sorts of music – without being guided in a specific direction by anybody – or anything (such as those radio bots). Real Online Radio returns the control to you, to discover exactly the kind of music that you love.

While this may look useful, this extension changed your default search engine and hijacks your home page. While this extension is active, all your searches are redirected through fileupsticks.com, where a database of your search queries is kept to better server ads that are later delivered through the Yahoo search engine.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a type of malware that changes internet browser configurations without the user’s knowledge or approval. These kinds of hijacks happen to be rising at an astonishing rate across the world, and they can be truly nefarious and sometimes harmful too. Nearly all browser hijackers are created for marketing or advertising purposes. These are generally used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Even though it might appear naive, these tools are designed by vicious individuals who always attempt to take full advantage of you, so that they could make money from your naive and distraction. Browser hijackers can also allow other vicious programs without your knowledge to further damage your PC.

Signs of browser hijacker malware

Below are some signs and symptoms that indicate your internet browser has been hijacked: your browser’s home page has been reset to some mysterious site; you find redirected to websites you never intended to visit; the default web browser settings are changed and/or your default search engine is altered; you find multiple toolbars on the browser; you’ll find random pop-ups start showing regularly; your internet browser starts running sluggishly or displays frequent glitches; you can’t visit certain sites such as homepages of antivirus software.

How it infects the computer

Browser hijackers can get into a computer by some means or other, including via file sharing, downloads, and e-mail as well. They may also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. An example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are continually changing. The presence of any browser hijacker malware on your system can substantially diminish the web browsing experience, record your online activities that lead to serious privacy concerns, develop system stability issues and finally cause your PC to slow down or to a nearly unusable condition.

Browser Hijacker Malware – Removal

The one thing you could try to eliminate a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It might or might not be there. If it is, try and uninstall it. However, the majority of hijacking codes are certainly not very easy to get rid of manually, as they go deeper into the operating system. Also, browser hijackers can modify the Computer registry so it could be very tough to restore all the values manually, particularly if you are not a tech-savvy person. You can go for automatic browser hijacker removal by just installing and running a reliable anti-malware application. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time PC protection against all types of malware.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

Practically all malware is detrimental and the level of the damage will differ greatly in accordance with the type of infection. Certain malware goes to great lengths to stop you from installing anything on your computer, especially anti-virus software programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are some actions you can take to get around this problem.

Install anti-malware in Safe Mode with Networking

If the virus is set to load automatically when Microsoft Windows starts, stepping into safe mode could very well block the attempt. Only the bare minimum required applications and services are loaded when you start your personal computer into Safe Mode. You need to do the following to get rid of malware in Safe mode. 1) After switching on the computer, hit the F8 key before the Windows splash screen begins to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) As soon as this mode loads, you will have the internet. Now, obtain the malware removal software you need by utilizing the web browser. To install the application, follow the directions in the installation wizard. 4) Immediately after installation, run a complete scan and allow the software to delete the threats it detects.

Download the security program using an alternate web browser

Certain viruses may target vulnerabilities of a specific browser that block the downloading process. If you’re not able to download the security application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you should switch to an alternate web browser like Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from the Thumb drive

To successfully get rid of the malware, you have to approach the issue of installing an anti-virus software program on the infected computer system from a different perspective. Adopt these measures to run the antivirus on the affected computer system. 1) Download the anti-malware software on a virus-free computer. 2) Put the USB drive into the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation. 5) Transfer the flash drive from the clean PC to the infected computer. 6) Double click the Safebytes Anti-malware icon on the USB drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Overview of SafeBytes Anti-Malware

These days, anti-malware software can protect your laptop or computer from various kinds of internet threats. But exactly how to choose the right one amongst countless malware protection application that’s available out there? As you may be aware, there are several anti-malware companies and products for you to consider. Some are really worth your money, but most aren’t. When searching for an anti-malware program, choose one that gives dependable, efficient, and total protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a good track record of excellent service, and customers seem to be happy with it. SafeBytes anti-malware is a trustworthy tool that not only protects your computer completely but is also extremely user-friendly for people of all ability levels. With its outstanding protection system, this tool will instantly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, PUPs, trojans, worms, and ransomware. There are many great features you’ll get with this security product. Listed here are some of the great ones: Real-time Active Protection: Malware programs trying to enter the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will always keep track of your computer for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat situation. Best AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is made to find and remove threats that are concealed deep in your computer’s operating system. Safe Web Browsing: Safebytes assigns all websites a unique safety rating that helps you to have an idea of whether the webpage you are about to visit is safe to view or known to be a phishing site. Low CPU/Memory Usage: This software is lightweight and will work quietly in the background, and will not have an effect on your computer efficiency. Fantastic Tech Support: You will get 24/7 technical assistance to quickly resolve any concern with your security application. SafeBytes has put together a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Malware issues will become a thing of the past when you put this tool to use. If you want sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you would like to carry out the removal of RealOnlineRadio manually instead of utilizing an automated software tool, you may follow these steps: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser plugins, you can actually get rid of it via your browser’s extension manager. You will probably also want to reset your internet browser. Finally, check your hard drive for all of the following and clean your registry manually to remove leftover application entries following uninstalls. However, this is often a tricky task and only computer professionals could perform it safely. In addition, some malicious programs have the capability to defend against its removal. Doing this in Safe Mode is recommended.

Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. From the Device Manager choose the troublesome device and right-click on it, choose properties. Device properties floating Window will appear. Click on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. Note that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.

The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:

“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”

There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F <path>
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS <path> /grant administrators:F
• Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

Usually when online service is not working or when something goes wrong online it is DNS, well that is what most of the time is the case. And yes, DNS or Domain Name Server seems to be an issue with Facebook being completely down along with Instagram and wassap. The true cause is that there is no working Border Gateway Protocol (BGP) routes into Facebook's sites. BGP is the standardized exterior gateway protocol used to exchange routing and reachability information between the internet top-level autonomous systems (AS). Most people, indeed most network administrators, never need to deal with BGP. Cloudflare VP Dane Knecht was the first to report the underlying BGP problem. This meant, as Kevin Beaumont, former Microsoft's Head of Security Operations Centre, tweeted, "By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the internet. Same with WhatsApp btw. Facebook has basically de-platformed themselves from their own platform." Many people are very annoyed by this and with the fact that they cannot use their social media platforms but it seems that Facebook employees are in even bigger annoyance as it was reported that Facebook employees can't enter their buildings because their "smart" badges and doors were also disabled by this network failure. If true, Facebook's people literally can't enter the building to fix things. Reddit user u/ramenporn, who claimed to be a Facebook employee working on bringing the social network back from the dead, reported, before he deleted his account and his messages: "DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now trying to gain access to the peering routers to implement fixes, but the people with physical access is separate from the people with knowledge of how to actually authenticate to the systems and people who know what to actually do, so there is now a logistical challenge with getting all that knowledge unified. Part of this is also due to lower staffing in data centers due to pandemic measures." Ramenporn also stated that it wasn't an attack, but a mistaken configuration change made via a web interface. Both BGP and DNS are down, the "connection to the outside world is down, remote access to those tools don't exist anymore, so the emergency procedure is to gain physical access to the peering routers and do all the configuration locally." Technicians on site don't know how to do that and senior network administrators aren't on site. It seems that it will all be down for a couple of more hours before the issue is resolved.