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Delete files and folders using Command Prompt

There are times when you might find it difficult to delete folders or files in File Explorer and it could be due to many reasons. One of these reasons can be attributed to the failure that can lock down the folders or files which prevents you from deleting them. In this kind of situation, you can utilize the Command Prompt to delete the folders, sub-folders, and files on your computer, and in this post, you will be guided on how exactly you can do that.

Before you proceed, keep in mind that when you use the Command Prompt incorrectly, it might affect your computer and render it inoperable, thus, you must be extra careful when executing the steps given below and it would also be better if you create a System Restore Point. After that, refer to the following instructions.

Step 1: First, in the Start Search, type “command prompt” in the field and from the search results, right-click on Command Prompt and then select the “Run as administrator” option to open Command Prompt with admin privileges.

Step 2: After opening Command Prompt as admin, navigate to the folder where the file you want to delete is located. Note that you have to execute the “cd” or the change directory command.

Step 3: Next, execute the following command in Command Prompt:

DEL /F /A <file path with extension>

Note: In the given command, “/F” is the force delete command, while “/A” is the command that selects the files with the ready for archiving attribute.

Step 4: After that, go to the location where you can find the folder you want to delete by using the “cd” command again. And then execute the following command right after:

RD /S <folder path>

Note: In the given command, “RD” is the command that removes the folder from the directory, while “/S” removes all of its sub-folders and files. On the other hand, if you also use the “/Q” parameter, you won’t see the “Y/N” confirmation but if you didn’t use it, then simply tap the Y button to proceed.

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Fix Display driver failed to start Error
Recently, a number of users reported an error when they tried to open graphic-intensive apps like video games. According to users, when they tried to open an app, they get the “Display driver failed to start” error instead. Thus, if you encounter the same error, then you’ve come to the right place as this post will guide you on how exactly you can fix it. Here’s the full content of the error message:
“Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver.”
This kind of error could be due to several factors. It is possible that it could be a result of a corrupted or outdated graphics driver. Aside from that, it could also be due to some issues with the system settings. Worry not though for there are potential fixes that can help you fix the problem. But before you troubleshoot the problem, you need to update your Windows 10 computer first and if it didn’t help fix the problem, then here are the potential fixes that should help resolve the “Display driver failed to start” error.

Option 1 – Try to restart the Graphics driver

Although Windows 10 can recover the graphics driver on its own when it crashes, there are times when it fails to do its job. To restart the graphics driver in your computer, simply tap the Win + Ctrl + Shift + B key combination. After that, the graphics driver will be back in less than a second.

Option 2 – Try running the Hardware and Devices troubleshooter

Running the built-in hardware and devices troubleshooter can also help you in fixing the “Display driver failed to start” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the “Display driver failed to start” error or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try setting your system for maximum performance

If the first three options didn’t fix the error, you can try setting your computer for maximum performance since Windows 10 allows you to choose the effects you want to activate your system and you can do this by adjusting the performance ratio. Adjusting the performance ratio can be done via a certain setting in your computer – and this setting should be set to “Maximum Performance” to resolve the error.
  • In the Windows Search bar, type in “performance” and from the search results that appear, select the “Adjust the appearance and performance of Windows” option.
  • Next, a mini window will appear and from there, click on the radio button that says, “Adjust for best performance”.
  • Once done, click on the Apply and OK buttons to save the changes made. This should resolve the problem.
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Fixing the Port in use, please wait
Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.
  • Open “Devices and Printers” from the Start search.
  • Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
  • Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.
Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:
  • WSD
  • Network
  • IP
And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.
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Protect Your PC With These 6 Reliable Security Products

What software are you using to keep your information and all your files and memories safe? 

None? Yikes. Let’s hope no damage has been done to your data yet then. Because with how the digital world has evolved, your data might be getting leaked and you have no idea.

Why do you need to invest in security software?

There’s really no good excuse not to purchase a quality platform for PC protection. Especially since top security solutions are available at such affordable prices nowadays, your wallet would barely even notice it.

At this point, only people who barely use their PCs and have zero sensitive information on them can get away with simply using the built-in Windows 10/11 security software. But we guarantee that those people are extremely hard to find and that you’re not one of them, and here’s why.

Even if you don’t use your computer for things that are very obviously sensitive, such as internet banking, you still have some personal data at risk of being stolen. How so? Well, think about the data you enter into your social media profiles, for example. How devastating would it be if somebody got a hold of any of it? Yep, that’s what we thought.

A chain with a padlock on a laptop
Credit: FLY:D on Unsplash

In the hands of a skilled cybercriminal, your phone number alone could put you at risk of scams, ransomware, identity theft and more. Also think about the stuff you share in texts and social media chats. Think about the websites you visit and how many times you may have accidentally clicked on an ad, which could very well contain malicious software. Those all seem harmless until someone’s actually used them against you. 

Now imagine the dangers involved when you actually store truly confidential data on your PC and browsers. Sends shivers down your spine, doesn’t it?

In the case of a successful cyberattack of whatever type (virus, phishing, worms, etc.), there’s so much that is at stake. Businesses/legal persons will suffer from financial loss and damaged reputation, at the very least. Natural persons may be threatened or exploited, get their banking or medical information and even their identity stolen, etc. And that’s just the tip of the iceberg.

These are our biggest reasons for investing in Windows PC protection software:

  • Cyberthreats are constantly evolving to the point where built-in or free software won’t cut it anymore.
  • Those working remotely can have peace of mind knowing both personal and business data is completely secure.
  • Businesses using top security solutions ensure their customers trust them. 
  • Data breaches are a pain in the you-know-what to handle. Fighting a cyberattack and going back to normal is a demanding process, and not to mention the stress it’ll cause. We’d rather prevent all that by using trustworthy security products!
  • It helps parents worry a little less about their children’s safety in the online world. 
  • Added bonus: with most products, you get an ad-free browsing experience!

Obviously, there are a lot more reasons to get your PC secured. But we think you get it. So let’s cut to the chase and take a look at our 6 favorite protection solutions and the wonders they can do for you.

*Note that in this article we’re looking at products primarily suited for households and home offices, some for small businesses. No enterprise solutions will make the list today, but stay tuned for a future article on those.

Top 6 best PC protection solutions

1. Bitdefender Total & Internet Security\

One of the biggest security product vendors out there, Bitdefender offers several awesome solutions. We want to introduce two of our favorites, Bitdefender Total Security and Bitdefender Internet Security.

Bitdefender Total Security is great for both households and smaller offices. You can choose to protect 5 or 10 devices, and not necessarily just Windows devices. It also works for macOS, Android and iOS. It offers a range of powerful features, such as:

  • Real-time data protection
  • Webcam and microphone protection
  • Device optimization options
  • Anti-phishing/-fraud/-spam technology
  • Ransomware protection
  • Anti-loss and anti-theft tools
  • VPN and privacy firewall 
  • Anti-tracking technology
  • Parental controls
  • 24/7 support

Bitdefender Internet Security shares almost all of these features, but there are a few important differences to note. Unlike Total Security, Internet Security has more options in terms of the number of protected devices: 1, 3, 5 or 10. However it’s only compatible with the Windows platform and it doesn’t offer device optimization tools or anti-theft options. Whether or not this is a deal-breaker depends on your needs alone - we still find it a great security tool.

A phone and a laptop
Credit: Firmbee.com on Unsplash

2. ESET Internet Security

An award-winning Windows security product, ESET Internet Security is essential on this list. It has an outstanding protection rate of 99.9% and a range of amazing options you’ll definitely want to make use of. It can be installed on up to 10 devices, making it an awesome tool for your household, home office or a small business. It’s also compatible with macOS and Android.

These are ESET Internet Security’s best features:

  • Protection against ransomware and spyware
  • Protection against malware specifically designed to avoid detection
  • In-depth scans when the computer is not in use
  • Firewall to prevent unauthorized access to your PC
  • Anti-spam tool
  • Anti-phishing and botnet protection technologies
  • Tool to scan your router and smart devices for vulnerabilities
  • Special browser for secure internet banking 
  • Parental controls
  • Prevention of unauthorized webcam access 

If you ask us, ESET has it all!

A credit card and a laptop
Credit: rupixen.com on Unsplash

3. Kaspersky Total & Internet Security

Having a deja vu? Didn’t you just read Total Security and Internet Security somewhere? Oh, that’s right - the first entry on our list! But here we’re talking about Kaspersky, a vendor you’ve also definitely heard about before.

Just like Bitdefender, Kaspersky is another one of those renowned names in the cybersecurity world that always make it to every ‘best of’ list. And for good reason - its products really fulfill their purpose. So let’s take a closer look at the two we chose.

These are the features both Kaspersky Total Security and Kaspersky Internet Security have in common:

  • Real-time virus and spyware blocking
  • Webcam protection
  • Wi-Fi security notifications
  • Advanced identity theft protection
  • Free technical support on several channels
  • Remote security management
  • Multiple devices (up to 10)

The main difference between Kaspersky Total Security and Internet Security is that the former offers more capabilities. These are the features KTS offers that KIS does not:

  • System cleanup
  • File shredding
  • Password management
  • Data backup and encryption

Both are excellent security tools, though we do prefer KTS a little more because of these additional options.

4. Norton 360 Deluxe

Of course one of the industry-leading solutions makes the list. Norton 360 Deluxe can protect up to 5 devices, be it Windows, iOS, macOS or Android. It’s worth noting that its features are best developed for Windows. Here’s what you get with Norton 360 Deluxe:

  • Protection against viruses, hackers, malware
  • 100% virus protection promise
  • VPN included for all devices
  • Unlimited VPN on Windows
  • Password manager
  • Parental controls

So is there anything aside from these standard protection features that makes it such a favorite among us techies? Let us tell you! Norton added a little bit of spice here with two really powerful capabilities. The Deluxe product offers 50GB of cloud backup and dark web monitoring. The latter means the software notifies you if any of your personal information is found on the dark web, which helps protect you against identity theft.

A person using two computers
Credit: Luke Peters on Unsplash

5. McAfee Antivirus

Don’t be misled by the name of this product. Antivirus software may have started as protection against viruses only, but it’s developed quite a lot. The name simply stuck. All that to say that McAfee Antivirus - another award-winning security solution - protects you against several different threats.

The basic and essential plan allow 1 and 5 devices respectively, while McAfee+ Premium and Advanced work on an unlimited number of devices. The latter two also offer more capabilities, as you can imagine. Here’s what you can expect from all of them:

  • Secure unlimited VPN
  • File shredder to delete sensitive files completely
  • Ultimate safety while browsing
  • Protection against hackers
  • 100% virus protection promise
  • Advanced firewall to block dangerous traffic
  • Online support from specialists
  • Protection score (shows how safe you are and detects vulnerabilities)
  • Identity monitoring (notifies you if any of your information is on the dark web)
  • Password management

Unlike the previous products, McAfee Antivirus does not offer parental controls. Otherwise it’s a pretty strong and comprehensive protection tool and might just be the right choice for you!

6. Trend Micro Maximum Security

Last but definitely not least, we’ve got Maximum Security by Trend Micro. And yes, you guessed it, Trend Micro is also an award winner in terms of cybersecurity. Its products have been recognized as industry-leading security solutions by AV-Test since 2003. Among all its fantastic solutions, our favorite for households or small offices is Maximum Security.

You can use Trend Micro Maximum Security to protect 3-5 devices for a year or two years before needing to renew your license. Aside from Windows, it’s compatible with iOS, Android, Mac and Chromebook devices. Here’s what you can expect from this protection software:

  • Powerful malware protection
  • Phishing detection and prevention (email)
  • Password management and protection
  • Maximum security for online banking and shopping
  • System optimization
  • Social media privacy protection
  • Parental controls 
  • 24/7 technical support
  • No notifications during gaming

It’s truly one of the most effective platforms out there dedicated to protecting your digital life. Using this product, ransomware, identity thieves and malicious websites don’t stand a chance.

The bottom line

If you’ve made it all the way here, congratulations, you’ve made the right choice: to invest in securing your valuable data! Now the question is: which one of these 6 awesome antivirus/antimalware products to select?

The paradox of choice is a very real thing - we feel you. As mentioned, it comes down to what your specific needs are. So before you go ahead and purchase your security software, make sure to explore all options.

And if you really can’t handle the decision-making anxiety, feel free to reach out. We’ll happily assist you in finding the right product to keep your digital life secure!

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Fix INVALID_POINTER_READ_c0000005 atidxx64.dll
If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.
  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.
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Can't Connect to Blizzard Battle.net App
Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:
  1. Reset your network devices to make sure your router hasn't become flooded with data.

    Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
    1. Shut down all computers connected to the modem/router.
    2. Power down and unplug the modem and the router if you're using one.
    3. Allow to sit for 60 seconds unplugged.
    4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
    5. Start the computer and allow it to completely boot up.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

    If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.
    1. Try plugging your computer directly into your modem.
    2. Shut down other programs that access the internet, such as other games or download programs.
    3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.
  3. Update your drivers and operating system to resolve any compatibility issues.

    Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.
    • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
    • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
    • Check our supported video cards articles to make sure your hardware is compatible:
    Refer to the steps below to update drivers and software for your operating system.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.

    1. While on the desktop, press Windows Key and type CMD.
    2. Right-click Command Prompt and select Run as administrator.
    3. Type ipconfig /release in the command prompt.
    4. Wait a few seconds for a reply that the IP address has been released.
    5. Type ipconfig /renew in the command prompt.
    6. Wait a few seconds for a reply that the IP address has been re-established.
    7. Type ipconfig /flushdns in the command prompt.
    8. Close the command prompt and attempt to make a connection.
  5. Close all other applications to resolve software conflicts and free up resources.

    Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items
    1. Press Ctrl+Shift+Esc to open the Task Manager.
    2. Click More Details.
    3. Select the Startup tab.
    4. Right-click on each item and select Disable.
    5. Restart the computer.
    If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

    1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
    2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
    3. Delete the Battle.net folder.
    4. Run Battle.net and update the game to see if the issue persists.
    If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.
    Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
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Fix MUP_FILE_SYSTEM Blue Screen Error
If you encounter the MUP_FILE_SYSTEM Blue Screen error with a value of 0c00000103, then it indicates that the multiple UNC provider or MUP has got an invalid of unexpected data. This can lead to the fact that the MUP cannot channel a remote file system request to a network redirector, the UNC, or Universal Naming Convention provider. There are several ways you can fix the MUP_FILE_SYSTEM Blue Screen Error on your Windows 10 computer, you can try to check the hardware of your computer physically, update or rollback some device drivers, run the Driver Verifier Manager, remove any hardware you’ve installed recently or fix issues related to IRQ. Use the given options below as reference to fix the MUP_FILE_SYSTEM Blue Screen Error.

Option 1 – Try to physically check the hardware

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Try to rollback, update several device drivers

You can try to roll back, update or disable certain device drivers on your computer to resolve the MUP_FILE_SYSTEM Blue Screen error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the device drivers related to the Network Card, Chipset, Disk Drive, and the Graphics Drivers and any other driver related to MUP.sys and SwapBuffers.sys system files
  • After that, right-click on each entry of the device drivers and select the “Update Device” option from the menu.
  • Now follow the next on-screen instructions that appear and then restart your computer.
  • After restarting your computer, check if the Stop error is now fixed.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the MUP_FILE_SYSTEM Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the MUP_FILE_SYSTEM Blue Screen error.

Option 5 – Try fixing IRQ-related issues

The Stop error might have something to do with an issue related to IRQ. You can verify it by switching your PCI Cards around. Aside from that, you can also check if the IRQ2 is assigned to a COM Port that is unavailable at that time.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like MUP_FILE_SYSTEM. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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How to Fix Error 80070103 in Windows 10

Error Code 80070103 –What is it?

Error code 80070103 affects Windows users who attempt to access the latest updates for hardware drivers using Windows Update. Windows 10 users who are affected by this error code will be unable to complete the upgrade process. This error code usually occurs due to the Windows Update attempts to download an incompatible version of a driver or a driver that is already downloaded on one’s device.

Solution

Restoro box imageError Causes

The cause of error code 80070103 in Windows 10 is usually easy to determine. This is due to the fact that the error code only affects users who attempt to access updates related to hardware drivers. In such cases, the error code will only occur if the Windows Update website or tool on your machine attempts to install a driver that is already present on one’s machine or the version of the driver is unsuitable for one’s machine due to lower compatibility.

Further Information and Manual Repair

Manual repair methods are very effective in helping Windows users fix problems related to error code 80070103 as well as other errors. These repair methods can usually be implemented by users with very limited technical skills. In some cases, however, you may need to contact a Windows repair technician, i.e. if you have problems following the manual repair method instructions provided or if the repair methods prove unsuccessful.

In the case of error code 80070103, the problem can be rectified by either hiding the update or reinstalling the hardware driver. Windows users can hide an update on the Windows Update website or via Windows Update within their machine’s Settings. However, users will need to contact their device manufacturer to reinstall hardware drivers in most instances. See below for further details regarding these manual repair methods.

Method One: Hide the Update

In the case where you are informed via an error message box that a driver, for instance, your graphics driver, is incompatible you may need to consider hiding the update to prevent error code 80070103 from reoccurring on your machine.

The incompatible issues will come about when the Windows Update website attempts to download a driver that is already on the device or one with a lower compatibility. When you hide the update, it is in essence, preventing Windows Update from offering this driver in the future. To complete this manual repair method, follow the steps below:

  • Step one: Visit the Microsoft Update site 
  • Step two: Select Custom on the Welcome page after completing the scan for the updates process
  • Step three: Select Hardware, Optional.
  • Step four: Open the second update for the graphics card, then select Don't show this update again check box.
  • Step five: Review and install updates.

You may also complete this process by opening Windows Update within your computer’s settings, then selecting the Optional update or available link. Once you’ve done this, you may then select the updates you would like to install and hide the update that has resulted in the occurrence of error code 80070103.

Method Two: Reinstall Hardware Driver

In the case where you need to install a hardware driver, you will need to contact the manufacturer of your device. Once you’ve contacted the manufacturer or visit the manufacturer’s official website, you can then install the latest device drivers manually. Read the instructions for the installation of the latest drivers carefully. This will ensure you avoid any problems and improve your chances of successfully fixing error code 80070103.

After you’ve contacted your device manufacturer and completed the process of reinstalling the hardware driver, check Windows Update to see whether or not error code 80070103 has been rectified. If the problem was related to your hardware driver and you successfully reinstalled the driver, the error code will not reoccur when you attempt to download the latest updates for your hardware drivers.

However, you may need to take another approach if this manual repair method fails to fix error code 80070103. For instance, consider getting help from a Windows repair technician who is equipped with the skills and expertise necessary to offer a detailed inspection of your machine. Though the error code is related to one’s drivers, the fact that a Windows error code occurred may mean that your system needs a thorough evaluation as other issues may be present.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Guide How to Remove PCOptimizerPro

PC Optimizer Pro is a PC optimizer utility developed by Xportsoft Technologies. It is classified as a potentially unwanted program, due to its aggressive scan and registration reminders, and that it is often distributed bundled with other programs in a manner that leads many users to not know how it got on their computer. While not inherently malicious, PC Optimizer Pro adds numerous registry keys, startup entries and while running consumes a relatively high amount of system resources, especially during its scans. The software installs from a .exe file that is around 5.20 MB or 5.453.240 Bytes (depending on the version). As of the publication of these videos, the current version of PC Optimizer Pro was detected as malicious or potentially unwanted by at least 21 AntiViruses.

About Potentially Unwanted Applications

If you have ever installed freeware or shareware, chances are high that your computer can get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are almost always bundled up with free software which you download from the net or are also bundled within the custom installers on many download sites. PUPs did not really constitute pure “malware” in the strict sense of the term. Just like malicious software, PUPs cause problems when downloaded and installed on your PC, but what makes a PUP different is that you give consent to download it – although the truth is vastly different – the software installation package actually tricks you into accepting the installation. Irrespective of whether it is regarded as malware or not, PUPs are nearly always harmful to the user as they might bring on adware, spyware, keystroke logging, and also other bad crapware features on your computer.

What do PUPs do on your computer, exactly?

Potentially Unwanted Programs come in many forms and varieties, but in most instances, these are adware programs that show annoying pop-up adverts and advertisements on websites you check out. The PUPs also get installed into your computer in the form of web browser add-ons and toolbars. Not only they needlessly take up space on your computer screen, but toolbars may also manipulate search engine results, watch your web browsing activities, decrease your web browser’s efficiency, and decelerate your internet connection to a crawl. Potentially Unwanted Programs at times act quite similarly to viruses or spyware. Some PUPs include keyloggers, dialers, along with other software to gather your private details that may result in identity theft. These are programs that don’t do anything good for you; in addition to taking over space on your hard drive, they also slow down your computer, often modify settings without your approval, the list of bothersome features goes on.

Ways to avoid PUPs

• Always study the EULA and privacy statement. Don’t agree until you know precisely what you are acknowledging. • Choose the “custom” install whenever installing a software program. In particular, look closely at those small boxes that have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use good antivirus software, like Safebytes Anti-Malware that offers real-time protection against PUPs. • Avoid adding a freeware program you do not use. Turn off or remove toolbars and web browser extensions you don’t really need. • Always download software from reliable sources like official sites as opposed to untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What you can do if Malware Prevents You From Downloading Or Installing Antivirus?

Practically all malware is bad, but certain types of malware do much more damage to your computer than others. Certain malware goes to great lengths to stop you from downloading or installing anything on your personal computer, particularly antivirus applications. If you are reading this right now, you have probably recognized that a malware infection is the real cause of your blocked web connectivity. So what to do if you need to install an antivirus program like Safebytes? There are a few steps you can take to circumvent this problem.

Install in Safe Mode

The Windows OS has a special mode known as “Safe Mode” in which just the bare minimum required programs and services are loaded. In the event the malware is blocking the internet connection and affecting the computer, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To start the computer into Safe Mode, press the “F8” key on your keyboard right before the Windows boot screen comes up; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under Boot tab, and click Apply. After you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to remove standard infections.

Switch to an alternate browser

Some malware may target vulnerabilities of a specific browser that block the downloading process. If you seem to have malware attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to create a portable anti-malware program on your USB stick. Adopt these measures to employ a thumb drive to clean your infected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC. 2) Plug the Thumb drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Choose the flash drive as the location for saving the file. Do as instructed on the screen to complete the installation process. 5) Now, plug the pen drive into the corrupted computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

These days, an anti-malware tool can protect your computer from different types of online threats. But how to choose the best one amongst numerous malware protection application that’s available out there? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but many aren’t. You have to be very careful not to choose the wrong application, especially if you buy a paid application. In terms of commercial anti-malware application options, many people select well-known brands, such as SafeBytes, and are quite happy with it. SafeBytes anti-malware is a powerful, highly effective protection tool created to help end-users of all levels of IT literacy in detecting and eliminating malicious threats from their computer. Using its cutting-edge technology, this software can assist you to eliminate several types of malware such as computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has excellent features when compared to other anti-malware programs. Let’s have a look at a few of them below: Robust, Anti-malware Protection: Safebytes is made on the best virus engine within the industry. These engines will find and get rid of threats even during the initial phases of a malware outbreak. Active Protection: Malware programs aiming to enter the system are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll check your PC for suspicious activity at all times and safeguards your personal computer from unauthorized access. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine minimizes scan times and extends the life of the battery. Simultaneously, it will effectively detect and eliminate infected computer files or any online threat. Website Filtering: SafeBytes checks the hyperlinks present on a webpage for possible threats and informs you whether the site is safe to explore or not, through its unique safety rating system. Lowest CPU/Memory Usage: SafeBytes is a lightweight and user-friendly antivirus and antimalware solution. Since it utilizes negligible computer resources, this tool leaves the computer’s power exactly where it belongs to: with you. Premium Support: You may get high levels of support round the clock if you’re using their paid software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCOptimizerPro without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCOptimizerPro

Files: DesktopPC Optimizer Pro.lnk. %Programs%PC Optimizer ProLive Support.url. %Programs%PC Optimizer ProPC Optimizer Pro.lnk. %Programs%PC Optimizer ProUninstallation Guide.url. %Programs%PC Optimizer ProVisit Website.url. %ProgramFiles%PC Optimizer ProPCOptimizerPro.exe. %ProgramFiles%PC Optimizer ProPCOptProCtxMenu.dll. %ProgramFiles%PC Optimizer ProPCOptProTrays.exe. %ProgramFiles%PC Optimizer ProStartApps.exe. %ProgramFiles%PC Optimizer Prouninst.exe. %QuickLaunch%PC Optimizer Pro.lnk. WindowsTasksPC Optimizer Pro Idle.job. WindowsTasksPC Optimizer Pro Scan.job. WindowsTasksPC Optimizer Pro startups.job. WindowsTasksPC Optimizer Pro Updates.job. C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:WINDOWSsystem32netmsg.dll C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmp_isetup_shfoldr.dll C:WINDOWSsystem32shfolder.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpOptProHelper.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpitdownload.dll C:1e4e2d65e12311cac2c0eeb8c5c1d7bd1ddc865b367b98b56bc2330bf18436 C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:WINDOWSsystem32shfolder.dll C:1e4e2d65e12311cac2c0eeb8c5c1d7bd1ddc865b367b98b56bc2330bf18436 C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32shell32.dll C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp C:Program FilesOptimizer Pro 3.99OptimizerPro.exe C:Program FilesOptimizer Pro 3.99unins000.exe C:Program FilesOptimizer Pro 3.99OptProStart.exe c:autoexec.bat C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmp_isetup_shfoldr.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpOptProHelper.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpitdownload.dll C:Program FilesOptimizer Pro 3.99is-BDCDJ.tmp C:Program FilesOptimizer Pro 3.99is-DB4S5.tmp C:Program FilesOptimizer Pro 3.99is-C16E7.tmp C:Program FilesOptimizer Pro 3.99is-QE691.tmp C:Program FilesOptimizer Pro 3.99is-GQ78C.tmp Registry: Key 003B9C22-6FE0-4BCA-A73F-9AA99B9BBDAA at HKEY_CLASSES_ROOTTypeLib. Key 12AB121E-44C6-488B-8773-B0AE25E662E1 at HKEY_CLASSES_ROOTInterface. Key 203ABD21-41F1-4F1B-BAE3-D6A89A90D239 at HKEY_CLASSES_ROOTCLSID. Key PC Optimizer Pro at HKEY_CURRENT_USERSoftware. Key PC Optimizer Pro at HKEY_LOCAL_MACHINESOFTWARE. Key PC Optimizer Pro at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall. Key PCOptimizerPro.exe at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp Paths. Key PCProCtxMenu at HKEY_CLASSES_ROOT*shellexContextMenuHandlers. Key PCProCtxMenu at HKEY_CLASSES_ROOTlnkfileshellexContextMenuHandlers.
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What to do if Windows is stuck in Tablet Mode
To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

  • Tap the Win + I keys to open the Windows Settings app.
  • Then navigate to this path, Personalization > Start.
  • Next, scroll down to toggle off the “Use Start Full Screen” option.
  • After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

  • Open Command Prompt with admin privileges first.
  • Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
  • The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

  • Tap and hold the power button for about 30 seconds.
  • Then release them after 30 seconds.
  • After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
  • Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

  • In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
  • Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
  • From there, look for the DWORD named “SignInMode” and double click on it.
  • Set its value to “1” and its base as hexadecimal.
  • After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
  • Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
  • Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

  • Go to Settings and navigate to System > Tablet Mode.
  • After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
  • Now restart your computer and see if the issue is fixed.
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How to Fix a Windows PC Crash Dump
Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files. It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.

Error Causes

A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-
  • Corrupt memory
  • Incorrect configurations on hardware
  • Programming errors.
  • Incompatible drivers
  • Faulty Operating system
Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.

Further Information and Manual Repair

Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:

a) Re-Install the Operating System

Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.

b) Push F8

Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”

c) Click "Repair My Computer"

As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.

d) Click on the "Startup Repair"

Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system. Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.
  • Disconnect Hardware  and Un-Install all Drivers

Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers. At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install. Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it.
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