CcSvcHst.exe Application Error Troubleshoot Guide

You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
• Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
• After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

• Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
• Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
• After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
• Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.

In today's world setting up a LAN network or internet connection is no longer a daunting task that will require having a bachelor's degree in computer science nor a specialized technician. But even in the present-day environment issues and problems can occur. One of these problems is detecting or running a network at a slower 100MB speed instead of 1GB. Troubleshooting of this nature is somewhat more complex than your typical troubleshooting issue because several things including hardware could be involved in this particular problem but do not worry, we are here to back you up and guide you Setting up a home or small office network no longer requires a specialist technician to constantly monitor and optimize the LAN routers and connected PCs. As Windows networking has improved and new features have become available on the hardware, configuring a 1GB network should be as simple as connecting the LAN to a router that came with this capability. If however the network’s rated speed only gives 100MB, troubleshooting the issue is more complex. To find the problem, you’ll need to check the hardware devices, cable connections, and the software you are using to connect and manage the network.

Hardware checks

1. Check both connection jacks to see if it has any loose or frayed wires. If any of the wires are loose, it can be the cause of the performance issue. You should replace the cable if you discover damage to the connectors.
2. Inspect the entire length of the cable and check if the harness shows any clear signs of damage. A bent or damaged cable can reduce the amount of information it’s capable of transferring between the PC and LAN router. If you find any damage to the cable, replace it to restore your network speed.
3. Is the cable capable of transferring 1GB speeds? Different network cables support different network speeds. A Cat-5 cable will only provide 100MB transfers, while a Cat-5e or Cat-6 can support up to 10GB transfers. Check the cable’s labels to make sure you are using a Cat-5e or higher-rated data cable.

Now when the hardware issue is out of the way we can focus a little more on the software part.

Let's try the first easy solution, run Windows built-in troubleshooter

1. Click the Windows button and type Control Panel. Then select the top result.
2. If your Control Panel shows the Category View, change it to display Small Icons instead.
3. From the list of available applications, select Network and Sharing Center.
4. In your Network and Sharing Center, you can see the active network, set up a new network connection, troubleshoot problems, or change your adapter settings. Before making changes to your device properties, you can let Windows run a troubleshooter on your adapters to see if it can automatically fix your connection issues.
5. Click on Troubleshoot Problems from the Change Your Network Settings section.
6. In the Troubleshooter Application, scroll down and find the Network Adapter option.
7. Click on Run Troubleshooter to let Windows check your network adapter’s configuration for any issues.
8. Select the Ethernet Adapter you’re currently using from the list and click Next to proceed.
9. Wait for the process to complete and check the results. If Windows detects any issues, it will recommend a fix. However, if the configuration of your network adapters does not have any problems, you’ll see a message that Windows couldn’t detect any problems.
10. If there are any issues with the cable, the troubleshooter will detect the connection issue and request you replace the cable and connect it to your PC.
11. It can occur that even after inspecting the cable and you didn’t find any visible damage on the housing or connectors, it could still be faulty. Replace the cable with a new one and rerun the troubleshooter to see if the cable is working as required.

If the troubleshooter finished and you received a Windows Couldn’t Detect Any Issues result, you’ll need to verify your adapter’s speed settings.

1. In your Network and Sharing Center, select the Change Adapter Settings option from the left menu.
2. On the list of adapters, choose the one you’re using and click the Right Mouse Button to open the context menu.
3. Select Properties from the Context Menu to access your adapter’s settings.
4. On the Ethernet Properties window, you can enable or disable different features and install additional protocols. To change the device settings, click on Configure to continue.
5. This will open the Device Controller Properties window where you can check the status, make changes to the settings, find out information about the driver, or check historical events on the device. Select the Advanced tab to access the device settings.
6. On the Advanced tab, locate the Speed and Duplex setting.
7. The Auto-Negotiation option may cause network performance issues on certain Ethernet adapters and routers. The setting allows your adapter to change the speed settings according to the LAN configuration you connect to your PC. If you connect to different LAN networks regularly with different speeds, it can occur that the setting doesn’t update from 100MB to 1GB while switching.
8. Change the Value to match the network speed of the LAN you’re connecting to your PC and use the manual speed setting.
9. Click OK to apply the setting and test your network performance. If your adapter doesn’t have the 1GB setting available but you know the rating should go up to that speed, it could indicate that you aren’t using the right driver for the device.

If you don’t have the setting available or the device still only provides 100MB speeds after changing the Speed setting to a manual value, you may have to update the driver for the device.

1. On the Ethernet Properties Window, once again click on Configure to access the Device Properties Window. Then select the Driver Tab to access your driver details.
2. Select Update Driver from the available options.
3. On the Update Driver window, select the option to let Windows Search Automatically for Updated Driver Software.
4. Windows will connect to the internet and search for the latest drivers online. If a newer driver exists, Windows will download and install the driver for you. If you’re using the latest driver, Windows will inform you that no updated drivers are available.

PrintNightmare vulnerability has been a struggling issue for Microsoft in the past weeks, each time it seems to be addressed and fixed something new popped up and it still had issues. Microsoft finally addressed the issue but with a price. The default behavior of Point and Print is changed. From this fix onward, the Point and Print driver installation and update behavior will require administrator privileges, which should prevent the exploit to the Windows Print Spooler that could be used by malicious individuals to gain administrative privileges in Windows. The drawback of this fix from Microsoft is that non-elevated users may have difficulty adding or updating printers. Microsoft feels that the security risks caused by PrintNightmare are worth the tradeoff, though. If you really want to let non-elevated users add printers, you can follow the instructions in this Microsoft Support article to disable this mitigation with a registry key. However, doing so will expose you to this known vulnerability and isn’t recommend.

The new thing from Mozilla is not a browser, it is a VPN!

Besides Firefox, Mozilla offers now Firefox Relay, an app helping you to mask your email and phone number, and a new Mozilla VPN.

Mozilla has recently announced a new subscription model that will let you use all products together for $6.99 per month. Although this is a little more expensive than the competition that goes around for $5 per month note that with this subscription you are having access to all services, not just VPN.

VPN will not only hide your IP address but will also make sure websites cannot access your real location and it encrypts all of your network activity. Relay will give you protection against spam, serving as a shield for your email and limiting spammers from access to your real email address and phone number. With Mozilla subscription will let you use both services.

As you know, Bluetooth headphones allow users to connect to their mobile devices wirelessly. This allows you to talk on your mobile device or listen to music without having to connect any cords or wires. Additionally, it even allows you to adjust the volume of a left or right speaker. However, Bluetooth headphones in Windows 10 are another story as their scope is limited. For instance, the left and right pieces can’t have different volume levels. But if you still want to change the dual control of the volume of headphones separately in Windows 10. And in this post, you will be guided on how exactly you can do that. In addition, in this post, you will also be guided on what you can do if the Windows Update messed with the Bluetooth volume control and what you can do to disable the absolute volume in Windows 10. In case you don’t know, the Absolute Volume feature is actually incompatible with a number of Bluetooth devices which can result in the inability of the Bluetooth device to adjust its volume. Thus, if you experience this kind of issue, you’ll notice that the volume slider in the taskbar and the device volume control neither have any effect in adjusting the volume. And each time you try to adjust the volume level for one speaker, the volume of another speaker also automatically changes. In such a case, it would be difficult for you to separately change the dual volume control headphones. Worry not for there is an easy registry tweak you can try to make this possible to do. But before you proceed with the instructions provided below, make sure that you create a System Restore first. Once you have that covered, follow the steps below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step_2: Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMControlSet001ControlBluetoothAudioAVRCPCT Step_3: After that, look for the entry named “DisableAbsoluteVolume” which should be located in the right pane. But if you’re unable to find this entry, you can just create it by right-clicking on the CT key and selecting New > DWORD (32-bit) value, and then assign “DisableAbsoluteVolume” as its name. Step_4: Once done, double click on the “DisableAbsoluteVolume” DWORD and set its value from 0 to 1. Step_5: Now exit the Registry Editor and restart your computer. On the other hand, you can also disable or enable the Absolute Volume feature by executing a command in the Command Prompt.

• If you want to disable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
• If you want to enable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

After you execute the command, just restart your computer.

After your computer restarts.

Once you’re done executing the given instructions above, you have to right-click on the speaker icon located in the system tray and select Open Sound Settings and click on Manage device settings – the same controls will be visible to you like earlier. Now when you change the volume level for one speaker, the other speaker should now remain as it is and won’t change alongside the speaker.

Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020. The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

• To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
  • net stop bits
  • net stop wuauserv
  • net stop cryptsvc
• Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
  • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
• Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
  • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
  • Ren %systemroot%system32catroot2catroot2.bak
• Reset BITS and Windows Update service by entering the following commands in Command Prompt:

• • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
• Now enter the following command:

• cd /d %windir%system32

• RE-register BITS and other Windows Update related files by typing each one of the following commands:

• • regsvr32.exe atl.dll
  • regsvr32.exe urlmon.dll
  • regsvr32.exe mshtml.dll
  • regsvr32.exe shdocvw.dll
  • regsvr32.exe browseui.dll
  • regsvr32.exe jscript.dll
  • regsvr32.exe vbscript.dll
  • regsvr32.exe scrrun.dll
  • regsvr32.exe msxml.dll
  • regsvr32.exe msxml3.dll
  • regsvr32.exe msxml6.dll
  • regsvr32.exe actxprxy.dll
  • regsvr32.exe softpub.dll
  • regsvr32.exe wintrust.dll
  • regsvr32.exe dssenh.dll
  • regsvr32.exe rsaenh.dll
  • regsvr32.exe gpkcsp.dll
  • regsvr32.exe sccbase.dll
  • regsvr32.exe slbcsp.dll
  • regsvr32.exe cryptdlg.dll
  • regsvr32.exe oleaut32.dll
  • regsvr32.exe ole32.dll
  • regsvr32.exe shell32.dll
  • regsvr32.exe initpki.dll
  • regsvr32.exe wuapi.dll
  • regsvr32.exe wuaueng.dll
  • regsvr32.exe wuaueng1.dll
  • regsvr32.exe wucltui.dll
  • regsvr32.exe wups.dll
  • regsvr32.exe wups2.dll
  • regsvr32.exe wuweb.dll
  • regsvr32.exe qmgr.dll
  • regsvr32.exe qmgrprxy.dll
  • regsvr32.exe wucltux.dll
  • regsvr32.exe muweb.dll
  • regsvr32.exe wuwebv.dll
• Now type each one of those commands below.
  • net start bits
  • net start wuauserv
  • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in msconfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

• Open the Services Manager.

From there, make sure that you set the following services and Startup types:

• Background Intelligent Transfer Service: Manual
• Cryptographic Service: Automatic
• Windows Update Service: Manual (Triggered)

Resource hogging is a term when one single application or few of them are taking all system resources for themself causing extreme slow down in the computer and nonresponsiveness. It can be a very frustrating and time-consuming experience and it can cost you money if you can not finish work on time due to this effect. I believe that everyone has experienced at least one slowdown in their IT carrier because of resource-hogging applications and most users do not know how to deal with this. We are here to help you with this issue. Just to be aware that this method shown here is not a method to miraculously speed up your PC or anything similar, this is to be able to detect and recover from extreme slowdowns. Hardware components are still very important and if you can upgrade your computer if it is outdated, please do it because new applications will require a more modern system, and not any kind of tips and tricks will save you from outdated hardware.

Identifying resource hogging app

Now when we got that out of the way let's talk about slowdowns, it is no secret that sometimes an application has bugs and memory leaks that can cause this kind of behavior, and sometimes the application simply takes up too much memory for any other application to work normally. The most simple and straightforward way is to bring up a Windows task manager and inspect running applications and services. You can bring task manager by the key combination of CTRL + SHIFT + ESC If the system is in deep memory deficit you will have to wait for the task manager to open and show itself on-screen. Once opened, click on more details if that view is not opened by default. Once the view expands you will see all running applications with how much RAM memory have they taken and how much CPU they are using.

What to do with app?

Now you are presented with a choice on what to do with the problematic application. If you press the end task button on the bottom right, Windows will kill the application and its processes but any unsaved work inside the application will be lost and unrecoverable in most cases. Or you can try to remove smaller applications running to free up more memory and CPU in order for the computer to catch up. Any choice you make is up to you, but be very careful not to kill Windows essential service by mistake, that will cause immediate system instability with high chances of a system crash.

The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it. When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen: “USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.” You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.

Option 1 – Try to restart the Windows Update Service

The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Update Service.
• Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
• After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.

Option 2 – Run the Windows Update Troubleshooter

Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run Microsoft’s online troubleshooter

Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 4 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.

As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer. In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC. Step 2: After that, make sure that the following options are set to their respective configurations:

• Hyper-V – Enabled
• VM Monitor Mode – Yes
• Virtualization – Enabled
• Second Level Address Translation (VT-d or RVI) – Enabled
• Data Execution Prevention – Enabled

Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual. Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.

In this post, you will be guided on what to do if the Recent Items are no longer visible in the Taskbar icons in Windows 10. This can be quite inconvenient especially if you work simultaneously on many files and documents together and would require you to visit them regularly to incorporate changes. Thus, if you find that the Recent items are not visible in the Windows Taskbar, read on. In order for the Recent Items to appear on the taskbar icons in Windows 10 again, there are four potential fixes you can check out. You can try to show the recently opened items via Settings or clear the cache of the recent items. You could also make some changes in the Windows Registry or use the Group Policy Editor. But before you proceed with these potential fixes, it’s best if you create a System Restore Point first just in case something goes wrong after you made changes in the system. The System Restore Point allows you to undo these changes and bring back the previous state of your computer. Thus, you need to create one and then carefully follow the given options below.

Option 1 – Show the recently opened items via Settings

The first thing you can do to fix the problem is to show the recently opened items through the Settings app.

• Open the Settings app and select Personalization.
• From there, select the Start option and scroll down until you see the “Show recently opened items in Jump Lists on Start or the taskbar” option.
• Make sure that its toggle button is turned on.

Option 2 – Try to clear the Recent Items cache

• Tap the Win + E keys to open File Explorer.
• Next, copy and paste this link on the address bar: %AppData%Microsoftwindowsrecentautomaticdestinations
• Once you’re in the given location, you should see multiple files. Now select all these files and completely delete them.

Note: These files are automatically recreated when you interact with the system like performing tasks such as opening apps or accessing files.

• After that, go to this next location: %AppData%Microsoftwindowsrecentcustomdestinations
• Once there, delete all of its files and restart your computer. This should resolve the problem.

Option 3 – Try making changes via Registry Editor

The next thing you can do to fix the problem is to apply some tweaks in the Registry by following these steps:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry sub-path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersion
• From there, select the Policies Explorer folder located in the left pane.
• Then move to the right pane and look for the “NoRecentDocsHistory” entry and right-click on it.
• Now delete this entry.

Note: This entry is the one that stores the Group Policy setting for “Do not keep the history of recently opened documents. The Group Policy adds this entry to the registry with a value of 1 if you enable the “Do not keep the history of recently opened documents” policy. On the other hand, if you disable the policy by setting it to “Not configured” or deleting it, the Group Policy will delete the entry from the registry, and the system will act as though the value is 0 – for instance, it keeps the history of the recently opened files in your computer.

Option 4 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to launch the Group Policy Editor.
• Next, navigate to User Configuration > Administrative Templates > Start Menu and Taskbar.
• Afterward, double click on the “Do not keep a history of recently opened documents” policy located on the right panel. This is the policy that lets you enable or disable recent items and frequent places.
• Now to enable the recent items, as well as the frequent places, feature, click on the “Disabled” or the “Not Configured” option.
• Once you’re done, close the Group Policy Editor and restart your PC.

Note: If you choose to enable this setting, the system and Windows programs will not create shortcuts to documents opened while the setting is in effect. Aside from that, they also stay but won’t display the existing document shortcuts and the system will empty the Recent Items menu on the Start menu and the Windows programs won’t also display shortcuts in the Start Menu. In addition, the Taskbar won’t also show the recently opened or frequently used folders, files, or websites.