Cannot Create User Account During Out Of Box Experience or Sign In, Non-Responsive Behavior (Welcome Back) Page

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

• Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
• Turn on the modem and wait for 30 seconds.
• Turn on the router and wait for 30 seconds as well.
• Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.

REevil is one of the most active and successful hacking groups connected to Russia and operating all over the world. The group recently demanded a huge bitcoin ransom for an attack targeting IT firm Kaseya in the USA. Since Tuesday blog and payment site run by REvil group cannot be longer reached without any kind of explanation or why. The reason behind the disappearance is unknown but has sparked speculation that the group may have been targeted deliberately by authorities. US President Joe Biden said he raised the issue with Vladimir Putin during a phone call on Friday, after discussing the subject during a summit with the Russian president in Geneva last month. Mr. Biden told reporters that he had "made it very clear to him...we expect them to act" on information and also hinted the US could take direct digital retaliation on servers used for intrusions. The timing of Tuesday's outage has sparked speculation that either the US or Russian officials may have taken action against REvil - though officials have so far declined to comment and cyber experts say sudden disappearances of groups are not necessarily uncommon. The development comes after a series of high-profile ransomware attacks which have hit major US businesses this year. The FBI accused REvil - also known as Sodinokibi - of being behind a ransomware attack on the world's largest meat processing company JBS last month.

One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:

“Failed to transfer logged messages to the log event with status 50.”

According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:

• Log in as administrator and right-click on the system drive.
• Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
• Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
• Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.

• Boot your computer in Safe Mode.
• Next, open Command Prompt with admin privileges.
• Then type and enter this command to execute it: chkdsk c: /f /r
• Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.

In this post, you will be guided on how to import and export the WSL distros in your Windows 10 computer. WSL, also known as Windows Subsystem for Linux, is a compatibility layer needed to run Linux binary executable in Windows 10, as well as the Windows Server 2019. In case you don’t know, when you reinstall or reset Windows 10, all of its configuration data stored with the WSL distros gets deleted. Going back or restoring the configuration can be quite challenging but worry not for Microsoft has already got this covered as you can now import and export the WSL or Windows Subsystem for Linux distros. There are three aspects that you have to deal with when you import or export WSL distros in your Windows 10 computer, such as importing WSL distro, exporting WSL distro, and uninstalling the imported WSL distros. Before you proceed to the instructions provided below, make sure that all your installed distros are updated via Microsoft Store. Once you have this covered, follow the options below.

Option 1 – Import the WSL distro

• Type “command prompt” in the Start Search and from the search results, right-click on Command Prompt and then select the “Run as administrator” option.
• After opening Command Prompt as admin, execute this command: wsl --list –all
• The command you entered will list all the installed WSL distros on your computer. And now it’s time for you to import a WSL distro by executing this command: wsl --import <Name of the distro> <Fill path to save the backup .tar file>

Note: In the given command above, replace “<Name of the distro>” with the name of the distro you want to import and replace “<Fill the path to save the backup .tar file>” with the location where you want to save the .tar file.

Option 2 – Export the WSL distro

• Type “command prompt” in the Start Search and from the search results, right-click on Command Prompt and then select the “Run as administrator” option.
• After opening Command Prompt as admin, execute this command to see the list of all the installed WSL distros in your computer: wsl --list –all
• After that, execute this command to export a WSL distro: wsl --export <Name of the distro> <Fill path to save the backup .tar file>

Option 3 – Uninstall the imported WSL distro

• Open Command Prompt with admin privileges.
• Next, execute this command to view the list of all the installed WSL distros: wsl --list –all
• After that, execute this command to uninstall an imported WSL distro: wsl --unregister <Name of the distro>
• Once it’s done, close Command Prompt and restart your computer.

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.

If you are trying to connect an external device to your computer but you suddenly encounter an error that says, “Device requires further installation”, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. In most cases, USB sticks, headphones, speakers, and other external devices, install drivers automatically once you connect them to your computer which means that the drivers are downloaded and installed in the system as soon as the external device is plugged in. However, if the driver has become corrupted or outdated, you might encounter an error like the

“Device requires further installation”

Aside from corrupted or outdated drivers, the error could also be caused by pending updates, an incorrect version of the Intel PROSet Wireless driver, or checking the wrong event. Whatever the cause is, this post will provide you with some potential fixes that can help you resolve the problem. But before you troubleshoot the problem, ensure that your Windows 10 computer is updated to its latest version and you must also not forget to check that you’re checking the correct event on the Event Viewer. Once you have these things covered, proceed to the instructions below.

Option 1 – Try to update the device drivers to the latest version

One of the most likely root causes of the “Device requires further installation” error is either outdated or corrupted drivers in your computer. This kind of problem is more common on several devices like scanners and printers for which the drivers are provided with them.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
• After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also opt to download the latest versions of the device drivers directly from the website of the manufacturer. Once you’ve downloaded them, you can install them into your computer right away and then try connecting the external device again. On the other hand, you can also try to reinstall the device drivers.

Option 2 – Try to install the latest version of the Intel PROSet Wireless driver

A lot of users who experience the problem reported that their wireless driver wasn’t also working properly and it was then found that it was caused by the outdated Intel PROSet wireless driver. Thus, to fix the problem, you need to install the latest version of this driver from the intel.com website and install it on your computer. When you download the driver, make sure that your computer is running an Intel system and then download the correct driver depending on whether your computer is a 64-bit system or a 32-bit one.

When you connect your TV via HDMI cable Windows will recognize it as another monitor and will control the display settings for your HDMI connection. In most cases using it as the extended desktop will work fine, issues will arise when you play video on it. Video playing applications can override Windows settings which can lead to strange results on the screen. Here in this guide, we will tackle with reasons and solutions to this particular issue. Solutions provided are not meant to be followed in the way they are presented but as a silent rule, they go from most common one to most rare so it is advisable to try them in the order presented.

FIXING RESOLUTION ISSUES

The first thing when experiencing resolution issues on your TV connected to a PC is to check TV settings. There is very likely a chance that you will need to manually adjust picture settings on the TV itself using TV controls. On older models of TV, there is an overscan option which can lead to different resolutions and screen sizes. Overscan is a technology that was used in order to help content creators to deliver consistent pictures on different screen sizes and aspect ratios but how technology has advanced and everything including aspect ratio was standardized overscan itself has become a relic of the past. If you are unable to access or see edges of your desktop on the TV screen it is very likely that overscan is the issue. In order to fix this be sure to select HDTV's aspect ratio to fit the screen setting in the picture setting. Sadly finding this option on your TV will be different from manufacturer to manufacturer and even from model to model of the same manufacturer so we can not cover all models but in most cases option is located under picture settings or advanced options. Sometimes you will face even different overscan settings instead of classic ft to screen options, in this case, experiment with the setting until you find one which will work. If you have it, find settings in the user manual of your TV. Luckily you have managed to find the proper option on your TV set and have chosen the right aspect ratio for display. If everything works ok there is no need for the next step but if you experience a different resolution than desired on your TV follow this next guide on how to change the resolution of the TV on your PC.

1. Press the ⊞ Windows and type Change Display Settings. Click on the top result.
2. Once the Display Settings App opens, you’ll see two screens (or more if you’ve got multiple HDMI outputs connected). Make sure you select the right display for the HDMI TV before making any changes. You can do this by clicking on Identify.
3. You’ll see the number from the screenshot above displayed on the monitors for a brief period. Depending on which screen is set to your primary display, make sure you change the settings for the HDMI monitor.
4. Select the HDMI monitor from the available displays.
5. Scroll down until you see the current resolution settings for your HDMI monitor.
6. You can change the resolution settings and test different values that match your HDMI TV’s configuration.
7. Once you change the setting, Windows will apply the new resolution for a limited time and revert if you don’t accept the new setting.
8. Once you’ve found the best resolution for your TV, select Keep Changes to keep the new resolution.

You are all set now, make sure that you have the latest drivers on your system and enjoy using your TV as a second monitor.

In an operating system, it is ideal for an administrator to have permission to access all the folders and files. However, there are times when you try to access the security settings or attempt to view the properties of a file, you could encounter an error saying, “You do not have permission to view this object’s security properties, even as an administrative user”. This kind of error may be caused by several reasons. For one, if your computer is infected with a virus or malware which might have caused some changes to the concerned folder or file. It could also occur if a program or service is using the folder or file simultaneously which explains why you’re not able to access the system. It could also be that the folder or file might have been owned by a user account that no longer exists or you might not have the permissions to view the targeted folder or file even though you’re logged in as administrator. To fix the “You do not have permission to view this object’s security properties, even as an administrative user” error, here are some options that might help.

Option 1 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that’re preventing you from accessing security settings or properties of a file and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 2 – Try booting your computer into Safe Mode and delete inactive users

Aside from the Clean Boot State, you can also reboot your computer in Safe Mode and then delete all the inactive users. There are instances when the folder was created or owned by a user account that’s either deleted or inactive now and so you need to get rid of these inactive user accounts to resolve the error.

• First, boot your computer in Safe Mode.
• Then right-click on the concerned folder or file and select Properties.
• Next, select Advanced in the Security tab and click on Add.
• A new window will appear and from there, click on “Select a principal”.
• And then type the name of the user to who you wish to give permissions in the “Enter the object name to select” box.
• Now select Check Names and this would resolve the user name.
• After that, click OK to save the settings. This will close the window and take you back to the previous one.
• Next, from the drop-down menu, change the Type to Allow and select the Full Control checkbox.
• Click OK to save the changes made and then restart your computer in a normal mode.

Option 3 – Try to take ownership of the folder or file

Another thing you can do to fix the problem is to take ownership and force the system into giving permissions to the Administrator. How? Refer to these steps:

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F <path>
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS <path> /grant administrators:F
• Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 4 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Windows 11 has some cool animations including fading effects which make working in it feels nice and futuristic but the cost of this is that there is a slight delay to certain actions performed. If you want the snap fast feature in Windows 11 and do not care about this eye candy there is an easy way to turn animations off inside it.

• First, open Windows Settings by pressing ⊞ Windows + I on your keyboard
• Alternatively, click on Start, search for Settings, and then click its icon.
• When Settings appears, look in the sidebar and select Accessibility.
• In Accessibility settings, click on Visual Effects.
• In Visual Effects, switch Animation Effects to Off.

That’s it, changes will be applied automatically, you can close settings and continue working inside Windows 11 without animations and fades. You can always switch animations back On via settings if you change your mind.

If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:

“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”

In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

• Open Command Prompt while your computer is in the Repair Mode.
• Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
• After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
• The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.