Add app shortcut on the context menu

External hard drives have become essentials as they store data. However, they are also prone to issues and one of them is the “The device is not ready”. You could encounter this error when you try to access your connected hard drive. This error won’t allow you to access the contents of your hard drive so unless you fix it, you won’t be able to access any of the files on your hard drive. One of the most likely causes of this error is a hardware defect. Aside from that, it could also be due to loose connections, obsolete device drivers, as well as compatibility issues between the operating system and the hard drive. Before you start troubleshooting the problem, you need to determine if you were able to access your hard drive before you encountered the error or not. If not, you need to check the compatibility of the device with your operating system as it could be the reason why you’re getting the error. There are several potential fixes you can check out to fix this error. You can try to check the hardware connections, run the built-in Hardware and Devices troubleshooter, as well as the USB troubleshooter. You could also run the CHKDSK utility or update the drivers of the device or the USB drivers.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 3 – Run the CHKDSK utility

As you know, the CHKDSK utility can help you in identifying the bad sectors in a drive and fix them automatically. Thus, you can run it to fix the “The device is not ready” error when you connect your USB drive to your computer.

• Open Command Prompt with admin privileges.
• Next, type and enter this command to execute it: chkdsk /f <drive>
• Now, wait until the process is completed and exit Command Prompt.
• Restart your computer and try connecting the USB drive again and see if the error is fixed.

Option 4 – Try to update the drivers of the device

Although you can always update the device drivers using the Device Manager, you might want to try downloading the latest set of drivers directly from the manufacturer’s website. Once you’ve downloaded them, install them right away and then correct the external hard drive.

Option 5 – Update or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 6 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

Bluetooth troubleshooting, I believe firmly that each one of us who has Bluetooth sooner or later had some issues with it, after all, it seems that it is in nature of radio transmitters to from time to time due to nature of signal and nature of Windows loose communication between them and can cause device which seems to work properly but can not establish the connection. Most of the time Bluetooth issues are like that, the signal gets lost, the connection is broken, and establishing it again can be sometimes real pain, luckily for you, we have experience in this field and are here to help you and provide you with tips how to solve Bluetooth connection issues based on our own struggles.

1. Check if BlueTooth is ON

   Yes, this seems stupid and sounds a lot like is it plugged in but here me out. Due to lost connections and different power plans setting inside your Windows, your Bluetooth receiver might be actually turned OFF thus preventing your other device to find your computer. Checking to see if Bluetooth has been by some accident turned OFF and switching it back ON should be the first thing to do and this could be a simple solution for your problem.

2. Restart the BlueTooth device.

   Yup, another of these have you tried turning it OFF and turn it back ON advice which seems like tech cliche but in the case of Bluetooth, this can actually solve your problem. Radio signals and radio connections are not the same kinds of beasts like cable ones and sometimes Bluetooth device remembers certain information and can cause conflict. Turning it OFF and then back ON will clear its memory and cache and you will be ready for a new start hopefully solving your issue along the way.

3. Check power supply

   If your Bluetooth device does not have a battery indicator, it would be wise to check on the battery status of the device. Sometimes we forget to charge batteries, sometimes someones have drained them. Checking the battery or just checking if the power supply is working properly should not be overlooked and it definitely should be on your to-do list of quick solutions.

4. Restart PC

   Sometimes most simple solutions work and if restarting your Bluetooth device did not work, maybe restarting your PC will. When you restart the PC, you clear the cache and many other things that could potentially be the reason for connection issues.

5. Checks BlueTooth device distance from computer or interference from obstacles

   The Bluetooth device operates via radio waves, and like wi-fi, if the distance from the computer is too large or you have some thick walls in between signal will degrade and be almost useless. Be aware that your PC might catch device waves and detect them but the signal itself could be too weak for the connection to work properly. Take the device and move it closer to the PC to see if the problem will go away, if it does issue was in distance or walls.

6. Reinstall or update device drivers.

   Sometimes the issue could be in Windows update and old drivers, make sure that all of your drivers are updated with the latest version and that Windows itself has the most recent update in it. Trying to reinstall device cold also solve some the issue.

7. Remove and Pair deice again

   if you tried all previous steps, try removing the device from Windows and then pairing it again. This could solve the issue since Windows itself could have mistakenly saved it like something else and can not recognize it.

8. Use Windows troubleshooter

   If everything else failed, right-click and go to troubleshoot. Windows troubleshooter will try to find the issue and direct you to a solution.

If sadly none of these things do work, you should contact the device manufacturer since it is a very good chance that the problem is one of a hardware nature.

Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.

• Dell Encryption Management service
• Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

I often switch between my desktop speakers and headphones and because of this I very often use the volume adjustment bar to adjust sound levels so it is not too loud and each time when I set it I get annoying BEEP at the end. Now personally this might not bother you and you might want to leave it since it can be a useful feature to tell you how much volume is loud but if you are adjusting multiple times volume during the say it can become really frustrating to hear it each time, especially when switching to headphones and it beeps into your ears. In this guide, I will show you how to remove the beep so it is not heard anymore when you adjust the volume. Please know that beep is part of the Windows sound scheme and you can either remove specific sound with a completely silent wave or just turn off all windows alert sounds.

• Open Windows settings and go to system > sound
• in system sound, go to the right part of the screen and click on the sound control panel
• In the sound control panel click on the Sounds tab
• In the sounds, tab click on the drop-down menu under the sound scheme and choose no sounds.

There you go! You have successfully removed annoying BEEP each time you adjust the volume in Windows 10

If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

• Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
• After opening Control Panel, click on the Power Options.
• From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

• Tap the Windows key + I to open the Settings app.
• After that, select Settings and go to the Power & sleep section.
• Next, set the system to “Never” when the device is running on battery power or plugged in.
• Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

• Reboot your computer into Safe Mode with networking support.
• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if your computer is now back to normal.

Hello and welcome to How To Speed Up PC Startup where we will explore how to make your PC boot-up system faster. When your computer gets older, you'll see a decrease in your PC's load time. This can be very annoying and frustrating, especially if you're not accustomed to exercising patience. Your computer's boot time does not need to be sluggish, even if it's old. While there are reasons why your computer is acting up and giving you the 'slow' sign, there are ways that you can optimize how fast your PC starts up at the beginning. Once you start speeding things up, you’ll never look back!

Start With your BIOS

You may need to tweak your PC’s start-up menu. Since the majority of issues encountered on your PC might not be related to the software running in the back end, you can focus on your computer's hardware. The ideal way to speed up your PC startup is to access your computer's BIOS when booting up. This can be accessed by holding the DEL key or whichever button is used to tap into your BIOS. You can change where your computer boots from. You can opt to put your hard disk right at the top which would elude searching for CDs and other storage media devices when your PC starts up.

Tweak Startup Programs

There are many programs that execute when your computer starts up. These programs normally run in the back end. Most times back-end programs are unnecessary and do not contribute to the productivity or performance of your computer when in use. Instead of allowing these programs to execute when your PC boots up, why not disable them?  By deactivating these programs, you'll be reducing the amount of CPU usage which will accelerate your PC performance. Additionally, there are some installed programs that you never use. Instead of leaving these programs to occupy needed space on your computer system, you can uninstall these to create more room on your computer. This actually increases your PC startup speed.

Put Malware on a Leash

Malware and spyware can cause problems for your start-up. A slow computer is an indication that your computer is plagued by malware. This affects your computer's boot time and whether or not it'll startup as quickly as you intend it to. If your computer gives you the 'virus alert', you need to download an antivirus program that will be able to eradicate all virus threats. Be mindful of where you download antivirus programs since many of them are viruses or have viruses attached to them. Some viruses are tough on your computer. This means that if an antivirus works for your best friend, it may not work for you. Since malware differs in functions and the havoc they cause, it's best to know what you're up against by doing research.

Clean Your Registry

You should also clean out your registry. The fewer unused registry keys you have lying around on your computer, the faster your computer will go. Getting a good registry cleaner from a clean source can help tremendously, but be careful; registry cleaners have the potential to be very dangerous so make sure you backup everything on your computer and only download registry cleaners from a reliable source. By implementing the above tips, you'll see quick improvements when using your computer.

If you are trying to copy or move files to and from your external storage device but you suddenly encounter the error 0x800703EE, then you’ve come to the right place as this post will guide you on how you can fix this error in your Windows 10 computer. This kind of error when copying files may be accompanied by an error message that says, “The volume for a file has been externally altered so that the opened file is no longer valid”. This error prevents you from copying or moving the files to and from the external storage device. This kind of issue might be caused by a service that belongs to a backup program that could be blocking the operation or a conflict with your third-party antivirus program. In addition, the error could also be due to corrupted or outdated USB drivers or it could be caused by a disabled Windows Backup and Volume Shadow copy service. It is also possible that some system files are corrupted or that the drivers for the external device are also corrupted. Whatever the cause is, here are some options you need to check out to fix the error. Before you troubleshoot the error, you might want to try moving the files to another location on your local drive and remove the USB drive and insert it back again. After that, try to move or copy the file to the USB drive and see if it still throws an error. If it does, then you need to troubleshoot the problem further by following each one of the suggestions given below.

Option 1 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 2 – Try checking the Volume Shadow Copy and Windows Backup services

The next thing you can do to fix error 0x800703EE is to check the Volume Shadow Copy and Windows Backup service.

• First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Copy service and right-click on it, and then select Properties.
• After that, make sure that its Startup type is set to Manual and that its status is “Started” so if it isn’t, you need to click on the Start button and then on the Apply and OK buttons to save the changes made.
• Once done, look for the Windows Backup Service and repeat the same process you did with the Volume Shadow Copy service.
• After you complete the steps, restart your computer and see if the error is now fixed.

Option 3 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to copy the files to your external storage device again and check if the error is now gone.

Option 4 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 5 – Try to delete the Filter drivers

Note that this option is only applicable if you see the error 0x800703EE accompanied with the “The volume for a file has been externally altered so that the opened file is no longer valid” error message. Before you start, create a System Restore Point first.

• Open the Registry Editor and navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
• After that, select the “{4D36E965-E325-11CE-BFC1-08002BE10318}” key and check if you can find the “Upperfilters” and “Lowerfilters” value in the right pane. If you can find them, right-click on them and select Delete.
• Once done, exit the Registry Editor and restart your computer.

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:

‘Windows cannot verify the digital signature for this file.

A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Error Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:

• Device Driver Conflicts
• Hardware Malfunction
• Viral Infection
• Windows Registry Corruption or Damage
• Software File Corruption or Damage

Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.

If you got an error message saying, “Windows Update failed to install error 0x80240034” when trying to update your Windows 10 then it’s probably due to some update services that are failing at some point. In addition, you might also see Error constant WU_E_DOWNLOAD_FAILED with the description that “Update has failed to download”. The Windows Update failed to install error 0x80240034 might be caused by some connection problem or there might be a duplicate update or that installation is not allowed and so on. And so to fix the problem, we’ve prepared some options that could help. Make sure to follow them accordingly but before you proceed, you need to verify if you have a stable internet connection.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80240034. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Try to disable your antivirus program

The Windows Update failed to install error 0x80240034 might be caused by the antivirus program installed in your computer which is why disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Clean up temporary and junk files

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• The system created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80240034. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Delete Files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Run the DISM tool

If the first five options didn’t work, then running the Deployment Imaging and Servicing Management tool might help as it can repair the Windows System Image as well as the Windows Component Store in Windows 10.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 7 – Run System File Checker

Running the SFC scan or System File Checker might also help in fixing error 0x80240034.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Restart your PC.

Option 8 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.