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Quick Guide to Fixing 0x0000007E Error

What is 0x0000007E Error Code?

If you’ve been experiencing a 0x0000007E error code pop message on your PC frequently then you need to get it fixed before it causes serious damage to your system. 0x0000007E is a Stop error or Blue Screen of Death error code.

This error message turns your computer screen blue and locks you out of the program running on your computer. It freezes your system and hampers your ability to perform any type of task on your PC.

Solution

Restoro box imageError Causes

Error 0x0000007E, a blue screen of death error triggers registry issues. It’s not easy to narrow down the cause of 0x0000007E as it results due to many reasons like memory overload, cluttered disk space, viral infection, malware attack, and if the hardware malfunctions.

Ignoring 0x0000007E error pop up is not wise. It is more like a warning of the serious damage that can happen to your PC if it is not fixed timely. It also leads to slowing down the system and increases boot time.

This error message exposes you to dangerous Windows PC threats like registry corruption and damage. Registry corruption can lead to system crash and failure and you may also lose all your important data saved on your PC.

Further Information and Manual Repair

Install Restoro

You don’t always have to spend hundreds of dollars to hire a technician to fix error pop-ups on your PC try using Restoro

Restoro is an advanced and multi-functional PC repair tool with a comprehensive suite of powerful features designed to resolve almost all types of PC errors in seconds including 0x0000007E error code.

It is a next-generation PC repair tool that serves as a system optimizer, anti-virus, and quality registry cleaner. Its built-in intuitive technology enables Restoro to scan, identify and repair the ultimate cause of the error code 0x0000007E in just a few seconds.

Eventually, it spares you from the hassle of finding the root cause of the 0x0000007E error message and then selecting a tool specifically designed to resolve only that particular cause with limited features. This highly functional PC error tool is the answer for all your registry issues.

By running Restoro on your PC, you can fix the 0x0000007E BSOD error code and avoid registry corruption.

Why Restoro?

The smart registry cleaner utility embedded in this tool enables it to scan for registry errors and clear up disk space accumulated by junk files, internet temporary files, invalid entries, and other types of unnecessary files taking up a good chunk of your disk space.

This clutter also slows down your PC performance as it requires more power than it has to run the system because of the excess load on the RAM.

However, by wiping out the clutter with this helper, you can optimize the speed of your PC and see a significant difference in its performance.

Restoro backup feature enables you to create backup files for safety purposes. Furthermore, it has several other built-in value-adding features like privacy error utility and system stability utility for enhanced functionality.

To resolve the error code 0x0000007E in seconds, all you need to do is download and install Restoro on your system and run it to scan for errors. In a few seconds, you will see a scanning report with comprehensive details of the types of PC damages.

To fix the issue right away, create backups and click ‘fix’ to resolve. In just a few clicks you can repair your PC.

Download Restoro Today!

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The boot configuration data store can not open
The Boot Configuration Data or BCD files have the instructions required by the Windows operating system in order to properly boot the computer. So if you experience any trouble when you boot your computer, then it is possible that it is due to some misconfiguration or even corrupted Boot Configuration Data files. And if you also encounter an error saying,
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Explanation

In case you don’t know, Windows’ earlier versions were stored in the “Boot.ini” file. You can find the entry in the EFI firmware boot manager of the EFI-based operating system which is located at EFIMicrosoftBootBootmgfw.efi. Whatever the cause of the error is, there are several suggestions you can check out to resolve the problem. You can try to set an entry option value in BCD or enable the Advanced options menu, as well as rebuild the BCD. Before you proceed with the troubleshooting options provided below, make sure that you boot your computer into the Advanced Recovery Mode first since that’s where you can find Command Prompt under the Advanced Options. In addition, you also have to suspend or disable BitLocker and Secure Boot on your PC.

Option 1 – Try to set an entry option value in BCD

  • Once you’re in the Advanced Options, select Command Prompt.
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  • After the command has been executed, it will enable the system to trust a version of Windows that is not trusted by default. This should fix the problem, if not, follow the next given options below.

Option 2 – Try to specify the BCD file

  • In the elevated Command Prompt, execute this command: bcdedit /store c:BootBCD
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Option 3 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
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If you are tried encrypting or decrypting a file using the default EFS engine but you receive an error message instead saying, “Error Applying Attributes, An error occurred applying attributes to the file: The specified file could not be decrypted”, read on as this post will help you sort out the problem. If you encounter this error you can use the error code in it. You will most likely get error code 0x80071771. This kind of error occurs when the File Explorer’s copy and paste feature was not able to read the source file being encrypted or decrypted. It could also occur if you try to access a file that has been on another computer previously.

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What is Windows 10X

Windows 10X is a new version of Windows that has been built from the ground up for new PCs and will begin shipping on hardware in 2021. It's built on top of a new modern version of Windows called 'Windows Core OS' that guts legacy components and features in favor of contemporary user experiences and enhanced security. This means everything from the Windows Shell to the underlying OS has been rebuilt with modern technologies.

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Start menu

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Taskbar

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Action center

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State separation feature

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Launch date and info

Windows 10X will launch this spring first for commercial markets. Commercial markets include education and enterprise industries looking for sub-$600 PCs for students in the classroom or first-line workers. Windows 10X won't be launching on consumer PCs in 2021, meaning you won't find it on a flagship Dell or HP device. It's also only for clamshell PCs, with foldable, tablets, and other form factor support coming in 2022 and beyond. Windows 10X will launch without an in-box Mail and Calendar app. It's been removed from the first version of Windows 10X because the platform is aimed at commercial markets that will likely use Outlook Web or stream Outlook via Windows Virtual Desktop. Users can opt to reinstall the Mail and Calendar apps from the Microsoft Store if they wish. Windows 10X for mainstream markets won't happen until 2022 when Win32 app support among other features comes to the OS as part of the Windows 10 "Nickel" release scheduled for the first half of 2022. Because Windows 10X is a new operating system, it will not be released as an update for existing Windows 10 PCs. Users won't be able to install Windows 10X on a device that didn't come with Windows 10X, to begin with. There won't be any official ISO media and you won't be able to buy Windows 10X on its own to install on your existing device. It's for new PCs only. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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  2. Select Apps and then choose Apps & Features
  3. Click on Choose where to get apps to bring a drop-down menu
  4. Select The Microsoft Store only (Recommended)
  5. Close settings
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“Cannot activate Windows 10. Try activating again later. If that doesn’t work, contact support. Error code: 0xC004F211.”
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  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
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  • After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
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  • Next, you have to create a Microsoft account or connect your existing local account to your online account.
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Easy PrivateSearchPlus Removal Guide

PrivateSearchPlus is a browser extension that redirects all your searches through yonto. This way the extension claims you are browsing privately.

From the author: Search the web without tracking your search history or any personally identifiable information Access quickly to popular websites with icons sliding from this homepage is easy speedy and accessed ..Google Search, Yahoo, Aol, Facebook, Amazon, eBay, and more from all world without login However, PrivateSearchPlus monitors your browsing activity, the websites you visit, the links you click, and stores personal information that is later sent to server ads. This extension changes your default search engine to Yonto, it displays additional unwanted ads, may display pop-up ads, and hijacks your home page. Several anti-virus scanners have classified this extension as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a type of unwanted program, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. There are several reasons why you might have a browser hijack; but commercial, marketing, and advertising are the main purposes for their creation. In general, hijackers are made for the benefit of internet hackers often through income generation from forced ad clicks and site visits. Nonetheless, it’s not that innocent. Your web safety is compromised and it is also very irritating. Browser hijackers could also allow other vicious programs without your knowledge to further damage your computer.

How to know if your browser has been hijacked

When your web browser is hijacked, the following might happen: your browser’s homepage is suddenly different; you see new unwanted favorites or bookmarks added, usually directed to advertisement-filled or pornography websites; the default browser settings have been changed, and/or your default search engine is altered; you see unsolicited new toolbars added; you notice numerous ads show up on your web browsers or display screen; webpages load slowly and at times incomplete; Inability to navigate to particular sites, especially antivirus and also other security software websites.

So how does a browser hijacker infect a computer?

Browser hijackers might use drive-by downloads or file-sharing websites or an e-mail attachment in order to reach a targeted computer. They could also come from add-on applications, also referred to as browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software program bundle (usually freeware or shareware). Some of the most well-known hijackers are EasySearchPlus, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. The presence of any browser hijacker malware on your system might drastically diminish the web browsing experience, monitor your internet activities that lead to major privacy concerns, produce system stability problems and ultimately cause your PC to slow down or to a nearly unusable state.

Browser Hijacker Malware – Removal

Some browser hijacking could be quite easily stopped by finding and eliminating the corresponding malware program from your control panel. Sadly, many of the software programs used to hijack an internet browser are intentionally created to be hard to detect or remove. Inexperienced PC users shouldn’t ever try for the manual form of removal methods, as it demands thorough computer knowledge to do repairs on the computer registry and HOSTS file.

What to Do if Virus Stops You From Downloading Or Installing Anything?

Malware can cause all sorts of damage once they invade your PC, ranging from stealing your personal details to erasing data files on your computer. Certain malware types alter internet browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In these instances, you will be unable to visit certain or all websites, and therefore unable to download or install the necessary security software to get rid of the computer virus. So what to do if malware keeps you from downloading or installing Safebytes Anti-Malware? There are some options you can try to get around with this particular problem.

Install in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should avoid it. Since only the minimal applications and services start-up in “Safe Mode”, there are rarely any reasons for issues to take place. You will need to do the following to eliminate malware in Safe mode. 1) Press the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo appears. This will conjure up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once this mode loads, you should have the internet. Now, make use of your web browser to download and install Safebytes. 4) After installation, run a complete scan and let the software program get rid of the threats it detects.

Obtain the antivirus program using an alternate web browser

Web-based viruses could be environment-specific, aiming for a specific browser or attacking particular versions of the browser. The best way to overcome this problem is to pick a browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to help keep you secure online.

Create a portable USB antivirus for eliminating malware

Another method is to download and transfer an antivirus application from a clean computer to run a scan on the affected computer. Follow these steps to employ a flash drive to fix your corrupted computer. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer. 2) Plug the Thumb drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Choose a thumb drive as the place when the wizard asks you where you wish to install the software. Do as instructed on the screen to finish off the installation process. 5) Now, plug the pen drive into the infected system. 6) Double-click the anti-malware program EXE file on the thumb drive. 7) Press the “Scan” button to run a full computer scan and remove malware automatically.

A Look at the Best Anti-Malware Program

To help protect your computer from various internet-based threats, it is very important to install an anti-malware program on your computer system. However, with so many anti-malware companies in the market, these days it is tough to decide which one you should obtain for your personal computer. A few are very good ones, some are ok types, while some are just fake anti-malware programs that can ruin your PC themselves! You have to pick a product that has got a good reputation and detects not only computer viruses but other sorts of malware as well. While considering the reliable applications, Safebytes Anti-Malware is certainly the strongly recommended one. SafeBytes is a highly effective, real-time anti-spyware application that is created to assist regular computer users in safeguarding their computers from malicious internet threats. With its cutting-edge technology, this software will allow you to get rid of several types of malware like computer viruses, PUPs, trojans, worms, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Some of them are given as below: Real-Time Protection: SafeBytes provides an entirely hands-free live protection that is set to check, prevent and get rid of all computer threats at its very first encounter. It will continuously monitor your computer for hacker activity and also gives users advanced firewall protection. Anti-Malware Protection: Safebytes is based on the best virus engine within the industry. These engines can detect and eliminate threats even during the initial phases of a malware outbreak. Web Security: SafeBytes checks the links present on a webpage for possible threats and notifies you whether the website is safe to view or not, through its unique safety rating system. “Fast Scan” Abilities: Safebytes Anti-Malware, using its enhanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Light-weight: SafeBytes is a lightweight and easy-to-use anti-virus and antimalware solution. As it uses very low computer resources, this tool leaves the computer power exactly where it belongs to: with you actually. 24/7 Live Expert Support: For any technical questions or product support, you may get 24/7 professional assistance via chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PrivateSearchPlus without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PrivateSearchPlus

Registry: HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL HKEY_LOCAL_MachineSoftwareClasses[PUP.Private Search Plus] HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstall[PUP.Private Search Plus]
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Resolve Error 0x80240020 in Windows 10

Error Code 0x80240020 – What is it?

Error code 0x80240020 is a Windows 10 upgrade error code that affects users who attempt to upgrade their Windows operating system. This may occur due to a particular program that blocks the upgrade from completing. It can also result when other PC issues interfere with the upgrade process by disrupting the ability of Windows Update to download updates on one’s machine. Common symptoms of error code 0x80240020 include the following:

  • Message box detailing the presence of error code 0x80240020
  • Inability to complete Windows 10 upgrade process

Solution

Restoro box imageError Causes

Upgrade error codes occur when Windows users experience upgrade failure while using Windows Update, the Microsoft Windows Update website, the Microsoft Update website, or the Windows Server Update Services (WSUS) server. Disruption may cause this process to fail, for instance, due to system file corruptions or problems related to the Windows Update services.

Further Information and Manual Repair

To correct issues related to error codes, it is often best to apply manual repair methods. These help Windows users determine the root causes of the error code and provide solutions that permanently fix these issues. For instance, if error code 0x80240020 on your machine is due to an issue within the Windows Update tool, you will need to first verify that this is the problem by using a troubleshooter option found within your machine’s settings. The troubleshooter will detect and fix the issue.

Most of these manual repair methods can be implemented by any Windows user, regardless of their background, technical abilities, or lack thereof. However, in certain cases, technical skills are required. If you have trouble implementing the procedures highlighted below or in any other error code article found on this site, consider getting help from a Windows repair technician or use a powerful automated tool.

Below are details regarding the manual repair methods for fixing error code 0x80240020. Ensure you follow the instructions correctly. After all, any error you make will likely cause further problems on your machine and prevent you from resolving error code 0x80240020 in Windows 10.

Method One: Run Windows Update Troubleshooter

One way to fix error code 0x80240020 is to troubleshoot Windows Update. To do this you will need to access Settings within your machine then simply select the relevant troubleshooting options available. Follow the instructions below:

  • Step one: Type Settings within search box near Start button then press Enter
  • Step two: In the search box within Settings, type Troubleshooting
  • Step three: Select the troubleshooting option
  • Step four: Under System and Security, select Fix problems with Windows Update
  • Step five: Under Windows Update, select Resolve problems that prevent you from updating Windows.
  • Step six: Click Next and wait for the troubleshooter to detect and fix problems

If there are problems with Windows Update, the troubleshooter will be able to fix them. Once this process is complete, restart your PC and then reopen Windows Update. Attempt to upgrade your Windows operating system. If Windows Update completes the process and your machine downloads and runs the upgrade, you have successfully resolved error code 0x80240020.

If, however, there is another upgrade failure and the message box detailing the presence of error code 0x80240020 in Windows 10 appears, you will need to apply another manual repair procedure. Please see below for further details regarding manual repair method two.

Method Two: Use SFC to Scan and Fix Corrupted System Files

Corrupted or missing system files may interfere with your machine’s ability to successfully download an upgrade. For this reason, scan and fix any problems related to system files on your machine using Command Prompt. This manual repair method is often called a System File Check/ Checker (SFC).

  • Step one: Right-click Start Menu
  • Step two: Select Command Prompt (Admin)
  • Step three: Type sfc /scannow

To ensure you follow this procedure correctly, enter the command as it is written above, with a space between “sfc” and “/scannow”. Once missing, corrupted or damaged files are present on your machine, the SFC command will enable Command Prompt to scan and fix these issues.  Wait until the process is complete then reboot your PC.

With your system successfully rebooted, reattempt the Windows 10 upgrade process in Windows Update or on the Windows Update website. If the issue causing error code 0x80240020 was related to problems with system files, you should be able to complete the upgrade after using the SFC tool.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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The task image is corrupt/tampered 0x80041321
If you suddenly encountered an error that says, “The Task image is corrupt or has been tampered with”, along with an error code of 0x80041321, read on as this post will guide you on what you can do to resolve this problem in your Windows 10 computer. According to security experts, this kind of error has something to do with a corrupt scheduled backup task wherein each time the task service plans to execute a task, it validates a few things. And if it finds any issue with the integrity or corruption in the registry, it will mark those tasks as corrupt and throws the error 0x80041321. There are several options you can check out to fix the problem. You can try using the Registry Editor to edit and fix the corrupted tasks or you could also delete the schedule keys or the WindowsBackup file, as well as try deleting the task from the Task Scheduler or refresh the User_Feed_Synchronization. But before you of these potential fixes, make sure that you check every option and verify if it’s not associated or trying to run a file which it should not. In addition, make sure that you create a System Restore point as well so that you can undo any changes you will be making if anything goes wrong. Once you have these things covered, refer to each one of the options provided below.

Option 1 – Try to use the Registry Editor to edit and fix corrupted tasks

The first thing you can do to fix the problem is to edit those tasks via Registry Editor, as well as fix the corrupted ones in System32. Before you proceed, keep in mind that since you are dealing with the Backup triggered by the Task Scheduler, you can find the entries for the tasks in different locations. You can find the Task Scheduler at Task Scheduler Library > Microsoft > Windows > Windows Backup, whereas, you can find it in this path in the Registry Editor, HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion Schedule WindowsBackup AutomaticBackup. On the other hand, you can find the Windows System folder at C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup. You need to ensure that the name of the task name is the same as everywhere and take note of the name. Once you have these covered, follow the steps below.
  • Tap the Win + R keys to open Run and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTreeMicrosoftWindowsWindowsBackup
  • From there, take note of the GUID value in the ID entry of the task under the AutomaticBackup and Windows Backup Monitor folder.
  • After that, you have to remove the task registry entries related to the ID from these locations
    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
  • Once done, you have to create a temporary copy of the corrupted task file by going to this location: C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup
  • From there, look for the AutomaticBackup and Windows Backup Monitor tasks and copy them to a location where you can keep them safe.
  • Next, you have to fix the corrupted task by deleting it from this location: C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup
  • After that, you have to recreate the task by going to Task Scheduler > Microsoft > Windows> Windows Backup.
  • Now click on the Action menu and on Import task and navigate to the backup files and import them.
  • Once you’ve created the tasks, run them manually and see if the error is now fixed.

Option 2 – Try to delete the Schedule keys in the Registry

  • Launch the Registry Editor and go to this key: HKLMSOFTWAREMicrosoftWindows NTCurrent VersionSchedule
  • From there, delete all of its sub-keys.
  • Once done, exit the Registry Editor and check if the Backup Tasks are now working.

Option 3 – Try to remove the WindowsBackup file

The next thing you can do to fix the problem is to remove the WindowsBackup file if the first two options didn’t work. It is possible that the problem has something to do with corrupted Task files. The task files are XML files that include parameters, programs to use, and many more. If any of these files end up getting corrupted, the task scheduler will have trouble running it and will throw the “The Task image is corrupt or has been tampered with” error.
  • To delete it, go to C:WindowsSystem32TasksMicrosoftWindowsWindowsBackup.
  • From this location, get rid of all the files. You could also these files via Command Prompt using the DEL command.
  • Once done, go to the Backup and Restore in the Control Panel and set up the Windows Backup again.

Option 4 – Try to delete the task from the Task Scheduler

If you don’t want to delete the files from Windows Explorer, you can delete them instead via Task Scheduler.
  • Open the Task Scheduler and go to Task Schedule LibraryMicrosoftWindowsWindowsBackup.
  • From there, delete both of the tasks and set up Windows Backup again.
  • Once done, go to the Task Manager and run the AutomaticBackup task again and see if it works.

Option 5 – Try to restart the Task Scheduler service

As mentioned, it is possible that the Task Scheduler service could be disabled. You could have disabled it when trying to enhance your computer’s performance and whatnot. Thus, you need to verify if it’s running or not and then restart it.
  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • You will see a list of Services and from there, look for the Task Scheduler service and double click on it.
  • After that, go to the General tab and click on the Startup Type options and then select “Automatically” from the given list.
  • Click on the “RUN” option and select the “Restart the Service” option.
  • And click on the “After Second Failure” option and then select the “Restart-Service” option again.
  • Now click on the “After Subsequent Failures” tab and select the “Restart the Service” option.
  • Finally, click on the Apply and OK buttons and then run the Task Scheduler and see if the issue is now fixed.

Option 6 – Try refreshing the User_Feed_Synchronization

According to security experts, enabling and disabling the User Feed sync also known as the User_Feed_Synchronization task can help resolve the problem.
  • Tap the Win + X keys and select the PowerShell (admin) option from the menu.
  • Next, type the “msfeedssync disable” command and tap Enter.
  • Repeat the same process but this time run the “msfeedssync enable” command.
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There is no internet when WIFI is connected
If your WIFI signal is strong but you can not connect to the internet then keep reading in order to find out why this happens and what can you do to fix it. One very important thing to know and understand is that WIFI and the internet are two different things and that they altho connected and working together are basically 2 things. WIFI is a name for a group of technologies that are using radio vawes to connect to the router in order to access the internet. The Internet itself is series of computers all connected in LAN. Think of WIFI like some invisible cable that connects your computer to the router. When we put things into perspective this way it becomes clear that we can indeed have a strong WIFI signal and that we are connected to the router but the router itself is not connected to the internet. So basically troubleshooting an internet connection is troubleshooting the router itself. The most common approach is to reset the router, turn it off, then back on, check cables, etc. But be sure that if your WIFI signal is strong and you can not access the internet it is a router issue.
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