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Different types of computer viruses

Computer viruses are malicious applications that have the ability to self replicate and spread over the system and various devices, just like viruses in organisms. We all know that computer viruses are bad and that you should avoid them however you can. So in this spirit, we are taking a deeper dive into what kind of viruses exist and how they function.

viruses types1. File-infecting Virus

A virus that attached itself to an executable program. It is also called a parasitic virus which typically infects files with .exe or .com extensions. Some file infectors can overwrite host files and others can damage your hard drive’s formatting.

2. Macro Virus

This type of virus is commonly found in programs such as Microsoft Word or Excel. These viruses are usually stored as part of a document and can spread when the files are transmitted to other computers, often through email attachments.

3. Browser Hijacker

This virus targets and alters your browser setting. It is often called a browser redirect virus because it redirects your browser to other malicious websites that you don’t have any intention of visiting. This virus can pose other threats such as changing the default home page of your browser.

4. Web Scripting Virus

A very sneaky virus that targets popular websites. What this virus does is overwrite code on a website and insert links that can install malicious software on your device. Web scripting viruses can steal your cookies and use the information to post on your behalf on the infected website.

5. Boot Sector Virus

These viruses are once common back when computers are booted from floppy disks. Today, these viruses are found distributed in forms of physical media such as external hard drives or USB. If the computer is infected with a boot sector virus, it automatically loads into the memory enabling control of your computer.

6. Polymorphic Virus

This virus has the capability to evade anti-virus programs since it can change codes every time an infected file is performed.

7. Resident Virus

A resident virus stores itself on your computer’s memory which allows it to infect files on your computer. This virus can interfere with your operating system leading to file and program corruption.

8. Multipartite Virus

A type of virus that is very infectious and can easily spread on your computer system. It can infect multiple parts of a system including memory, files, and boot sector which makes it difficult to contain.

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How to Fix Remote Desktop Black Screen issues
According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:
  • First, open the Remote Desktop Connection client.
  • Next, click on the Show Options button to configure the Remote Desktop Connection.
  • After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
  • Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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How to Resolve Error Code 0x80070422 on Windows 10

Error Code 0x80070422

Error code 0x80070422 is a Windows-based error code occurring in various versions of Windows including Windows 7, Windows 8 and Windows 8.1, and Windows 10. It usually occurs when users attempt to update Windows. A message box will appear stating that the error code has occurred.  Users will notice the following common symptoms:

  • Inability to complete Windows updates
  • Error message occurring during use of Windows Update service

The error code, if left unresolved, can cause serious problems for PC users as they will be unable to access the latest updates to the Windows operating system. Such a situation can expose their system to vulnerabilities. Thus, fixing Windows 10 error code is of utmost importance.

Solution

Restoro box imageError Causes

Among the many reasons Error code 0x80070422  is encountered includes:

  • Corrupted or missing registry and DLL files
  • Badly or poorly installed software. The software could also be infected by a virus or Trojan
  • Outdated or poorly installed drivers

Further Information and Manual Repair

Fixing Windows-based error codes can be a simple process. However, in some cases, it requires specialized skills. In the case of Windows 10 error code 0x80070422 consider the two (2) main solutions available through manual repair. You may also need to consider help from a certified Windows repair technician or the use of an automated tool if you are not confident you have the skills to perform the solutions below.

Method 1: Check if Windows Update is Running Properly

One of the main reasons for error code 0x80070422 is a Windows Update service that is not running on the right settings. To verify if an issue with your Windows Update service is the source of the problem applies the following steps:

  1. Type “Windows Update” in the search bar near the Windows home button.
  2. Select “Windows Update settings” when this option appears. (You may also click the home button, then “Settings” followed by “Update and Security”.)
  3. Select “Advanced Options”
  4. (You will be given an option to choose how updates are installed.) Select Automatic.
  5. Save settings and restart the computer.

Once these settings are in place Windows will be able to download updates automatically. This enables your machine to run more smoothly. However, if after applying the steps above, Windows 10 error code 0x80070422 is not resolved, you may proceed to solution two (2).

Method 2: Disable Internet Protocol Version 6 (IPv6)

IPv6 is the latest or most current version of Internet Protocol (IP). This provides your machine with an IP address, a crucial aspect of all communications related to the Internet. By disabling this IP some users have been able to successfully resolve Windows 10 error code 0x80070422.

Like many tasks involving Windows, there are more than one ways in which you can attempt to disable IPv6. These require different types of skills and must be approached with care, as mistakes can lead to serious issues with your machine. Methods include using Command Prompt, Registry Editor, or Control Panel.

If your experience with Windows 10 is quite limited and you are not certain of your skills choose the simplest approach as listed below.

  1. Select Control Panel.
  2. Choose “Network and Internet”, then “Network and Sharing Center”.
  3. Right-click your Internet Connection. The name of your connection will be listed underneath the heading – “View your basic network connection and set up connections”.
  4. Select “Properties” then uncheck Internet Protocol version 6 (IPv6)
  5. Save settings by clicking OK.
  6. Restart the computer and check if the 0x80070422 error code has been corrected.

Method 3: Using An Automated Tool

If the issue persists despite following the solutions above, the best step to take is to use an automated tool. This may not be your preferred course of action, especially since it can be difficult to ascertain the safety of certain tools found online. For this reason, choose a reputable source offering automated tools which are designed to specifically fix Windows 10 error code including error code 0x80070422.

Download and install a powerful automated tool to access the best Windows 10 error code solutions. The process is simple and includes clear instructions which enable even average Windows users to completely resolve complicated errors on their machine.

How to Stop Future Error Codes from Occurring

Though it is hard to predict when an error code will occur, each Windows 10 user can take precautionary steps to prevent other errors from occurring. This includes the following:

  • Ensure you download software from reputable sources to avoid viruses and other forms of malware.
  • Clean your registry often. The registry stores settings across all applications. Regular cleaning will your machine function more efficiently as it reduces the likelihood of issues such as crashes or system errors.
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How to Fix Task Scheduler Error 0x80070057
One of the important functions in the Windows operating system is the Task Scheduler. It can automatically run various tasks at a certain time where you’ll have to add a task that needs to be executed and then choose the time it has to run at. So when that time comes, the Task Scheduler will run the task automatically. However, some users reported getting an Error 0x80070057 where the Task Scheduler fails to start. This kind of error may be due to a disabled service that prevents the service from running. It is also possible that the antivirus program interfered with the task – it could be that the Task Scheduler is somewhat in the block list since the antivirus adds it to the list automatically when it’s installed. On the other hand, it could be that you lack administrator-level privilege which is why the Task Scheduler was not able to carry out the task. To fix this issue, here are some suggestions you can try.

Option 1 – Try to restart the Task Scheduler service

As mentioned, it is possible that the Task Scheduler service could be disabled. You could have disabled it when trying to enhance your computer’s performance and whatnot. Thus, you need to verify if it’s running or not and then restart it.
  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • You will see a list of Services and from there, look for the Task Scheduler service and double click on it.
  • After that, go to the General tab and click on the Startup Type options and then select “Automatically” from the given list.
  • Click on the “RUN” option and select the “Restart the Service” option.
  • And click on the “After Second Failure” option and then select the “Restart-Service” option again.
  • Now click on the “After Subsequent Failures” tab and select the “Restart the Service” option.
  • Finally, click on the Apply and OK buttons and then run the Task Scheduler and see if the issue is now fixed.

Option 2 – Try to temporarily disable the anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed in your computer. Thus, disabling them or any security software installed on your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like the Task Scheduler Error 0x80070057 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program for the meantime and check if it fixes the error or not.

Option 3 – Run the Task Scheduler with an administrator account

Like pointed out, the Task Scheduler Error 0x80070057 may be due to the lack of admin privileges. Thus, you have to log in to an administrator account and try running the Task Scheduler again. It is also recommended that the administrator account you’re going to use as a password when logging in.

Option 4 – Repair the Task Scheduler by deleting corrupted tasks

Note that a single corrupted file can cause big problems so this option is quite important. And for you to delete a corrupted task or any task from the Task Scheduler, you have to use the Registry Editor if you are not able to use the Task Scheduler interface. To do so, follow these steps:
  • Tap the Win + R keys to open the dialog box for Run.
  • Next, type in Regedit and click on OK or tap Enter to open the Registry Editor.
  • Then navigate to this path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTree
Note: In this path, you can see all the tasks that are currently set in the Task Scheduler. And since it would be hard to tell which one of them is corrupted, you have to delete the latest one in Task Scheduler last. But before you do so, make sure that you take note of the ID of the tasks. And for you to get the ID, you have to select the task you wish to delete and double click on the ID string located on your right-hand side, and then copy it in the Notepad.
  • Right-click on the task name and then delete it.
  • After that, delete the very same GUID which you have copied earlier from these folders:
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheMaintenance
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTasks
Note: You might not see the same GUID from these folders but if you see it, delete it right away.
  • Next, navigate to this location: C:/Windows/System32/Tasks
  • Delete the very same tasks you just deleted from the Registry Editor.
  • Restart your PC and check if the Task Scheduler is back to its normal state or not.
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Fix False Notifications in Action Center
There is a central location in Windows 10 that allows users to view all the notifications from its Action Center. Aside from viewing notifications, users can also manage them and take necessary actions in just one single place. Notifications in Windows 10 look similar to a message icon but can be at variance in function. However, recently, a number of users reported that even though they receive notifications about new actions but when opening them, they see nothing. In other words, the notification is false, and to fix this, read on as this post will provide you a couple of workarounds. The Windows 10 Notifications and Action Center notification messages might show a mismatch. For instance, Windows 10 may say that you have some notifications but when you open Action Center, you find it empty and there are actually no notifications there. Take the case of the following screenshot, the Windows 10 Notification says that there are 6 new notifications available for viewing but the Action Center says otherwise. Before you troubleshoot the problem, you might want to run System Restore especially if you’ve made some changes in your computer prior to this issue which might have messed with the Windows 10 Notifications and Action Center. To perform System Restore, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If the problem wasn’t fixed and you’re still getting false notifications, you might want to troubleshoot the problem further using the options given below.

Option 1 – via Windows PowerShell

  • In the Start search, type “PowerShell” in the field and hit Enter to pull up the Windows PowerShell window.
  • Next, copy and paste this command and hit Enter to execute it: Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppxManifest.xml” -verbose }
  • After that, reboot your computer and check if the false notifications are now gone.

Option 2 – Try renaming the Usrclass.dat file

DAT errors like the ones that are associated with the Usrclass.dat file, most likely occur during computer startup, program startup, or while you try to use a specific function in your program. Even so, it can easily be fixed. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type %localappdata%MicrosoftWindows and hit Enter to get to the location of the UsrClass.dat file.
  • After that, look for a file named UsrClass.dat and once you’ve found it, right-click on it and select the Rename option.
  • Now rename the file to UsrClass.old.dat and then restart your computer and see if the problem is now fixed or not.
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Infographic: How To Speed Up PC Startup

A slow PC startup can be pretty annoying. This usually results from various computer issues. If your computer is acting sluggishly, here are four ways to speed up your PC startup.

How-to-Sped-Up-PC-Startup
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Fix Unable to terminate the process Error in Windows 10
There are times when you may find it hard to kill a particular process in the Windows Task Manager and every time you try to do so, you will only get an error message saying, “Unable to terminate the process, The operation could not be completed, Access is denied”. If you are one of the users who is constantly getting this error, read on as this post will provide you with a couple of options you can try to resolve the problem. Refer to the given instructions below if you are unable to terminate a process in the Task Manager but before you proceed you need to restart your PC and then try killing the process again, if you’re still not able to do it, you need to follow the options laid out below.

Option 1 – Try using Taskkill

  • Open the Command Prompt as admin from the WinX Menu.
  • After opening Command Prompt, type in the following command and tap Enter to execute it:
taskkill /IM "processname" /T /F processname – it is the name of the process which you can see on the Details tab of the Windows Task Manager. /IM – it is the one that specifies the image name of the process, which follows, that is to be terminated. /T – it is the one that kills not just the main process but also the child process. /F – it is the one that terminates the process forcefully.

Option 2 – Try using the WMIC

  • Open Command Prompt as admin from the WinX Menu.
  • From the Command Prompt window that opens, type in the following command and hit Enter to execute it:
wmic process where name='processname.exe' delete
Note: In the given command, you need to replace “processname.exe” with the name of the particular process you want to terminate which is found in the Details tab of the Windows Task Manager.

Option 3 – Try using PowerShell

  • The first thing you have to do is open an elevated PowerShell prompt.
  • From there, type in the following command and hit Enter to execute it:
kill -id pid
Note: In the given command above, “pid” is the Process ID number of the process you want to terminate. And for you to identify this number, you need to open the Details tab of the Windows Task Manager once again and take note of the number against the process you want to get rid of. Alternatively, you can also run the following command in the PowerShell prompt that you’ve pulled up to get the process ID number:
Get-Process
For example, “5364” is the process ID number for the DimScreen.exe process which is the process you want to terminate. In order for you to kill this process, you need to type in this command:
kill -id 5364
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Mfplat.dll is missing or was not found
One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:
  • “mfplat.dll missing”
  • “The application failed to start because mfplat.dll was not found.”
  • “The program can’t start because mfplat.dll is missing from your computer.”
In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
  • Restart your computer and check if the error is now resolved or not.
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Steam beta introduces no rollback game updates
The latest steam beta update has introduced code that will prevent downloading and installing previous game versions via the steam client. steamFor many people that are playing online games, this is not such a big deal since they always must have the latest version in order to play their games but for other ones, this has arrived as a bit of a problem. Many people preferred older game versions since often updates can change certain mechanics inside the game making it different as an experience or introduce some elements that not everyone likes. So far, people could use the steamDB site to find depo of the game versions you would like to play and download it but if this beta code goes live that will not be an option anymore. Now, playing old games without updates could also be used for nostalgic reasons and these people have also been cut off with this update. It is important to point that update is still in beta client only but users have already started to voice their opinions asking Valve not to place it live. In the end, it will all depend on Valve’s decision will they listen to their customers or decide to push updates on live service.
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How to Fix 0x80070643 Error Code

What is the Ox80070643 Error Code?

The 0x80070643 error is a Windows Update error. It may appear on your computers due to several reasons.  Though this error does not pose any harmful threats to your system it is still advisable to fix it to ensure your system works perfectly and there are no installation issues.

Solution

Restoro box imageError Causes

The error 0x80070643 error code is usually triggered:
  • When the MSI software update registration fails
  • .NET framework installation becomes corrupted on your PC
Though it does not cause any serious damages it is advisable to repair this issue as it may hamper your ability to install updates on your PC.

Further Information and Manual Repair

If you experience the error 0x80070643 on your PC, you don’t have to panic. This error is rated as easy to resolve. All you have to do to fix this error is to uninstall and reinstall the .NET Framework. Here is a step by step guide to repairing the error 0x80070643:
  1. First close all the currently running programs on your PC
  2. Then go to the start menu and click on the control panel. After you click on it you will see a Programs option here.
  3. Now click on Programs and then click ‘Programs and Features
  4. Under the Programs and Features section, you will see lots of programs. Double click on Microsoft .Net Framework 4 Client Profile.
  5. Now as you double click on it a dialog box will open in front of the screen with 2 options Repair .Net Framework 4 Client Profile to its original state and the other option would be Remove.Net Framework 4 Client profile from this computer. Click on the first option that says Repair.
  6. After clicking on the Repair tab, click ‘Next’ and then click ‘Finish’. This shows that the .NET Framework is repaired.
  7. Now to bring the changes into effect, restart your PC and reboot.
  8. After rebooting it, go to the start menu again and type Windows Update in the search box.
  9. Click ‘Windows update’ to check for and install updates.
Follow these steps to resolve the 0x80070643 error code issue immediately. Nonetheless, to avoid the error 0x80070643 from occurring again, it is suggested that you download the Windows Update tool. This helps keep your system updated. By updating the latest vulnerability and performance improvements on your PC, you can ensure your PC works smoothly and is not exposed to such errors and threats.
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Fix cannot open IPv4 Properties in Windows 10
Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC. The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.

Option 1 – Try using PowerShell to manually set the IPv4 properties

As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges. After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up' After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:

Option 2 – Try editing the rasphone.pbk files

The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.
  • Open the Windows Explorer and then enable the show hidden files option.
  • After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
  • Then right-click on it and select the “Open with” option and choose the Notepad app.
  • After opening the file, look for “IpPrioritizeRemote” from the long list.
  • Once you found it, set its value from “1” to “0”.
  • After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.

Option 3 – Enable the Split Tunneling if you use VPN

All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:
  • Open PowerShell with administrator privileges.
  • Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
  • After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.
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