Different types of computer viruses

Error 1310 is a fairly common type of error encountered by Windows users. Error 1310 usually generates while a user is attempting to install Adobe Photoshop or some Adobe product on Windows. The message displayed to the user usually states: ‘Error 1310. Error writing to file. Verify you have access to that directory’. Once the error message appears, the installation process will be terminated.

Solution

Error Causes

While there are different conditions that may trigger this error, most likely, they are generated because of the lack of privileges a user has on a Windows log-on. When this happens, the operating system doesn’t allow the user to access the installation files. Another reason Error 1310 may occur is that often users attempt to log on to the system and choose the ‘Only for me’ option rather than the recommended ‘Anyone who uses this computer’. Because of this reason, the data is locked for all the other users. Since Error 1310 can easily disrupt your workflow on the system and may also lead to annoying consequences, it is best advised to treat it as quickly as possible.

Further Information and Manual Repair

There are different solutions to resolve these errors that are briefly listed below as follows.

• First and foremost, restart the installation by logging onto your computer from the administrator account. This error will most likely disappear because there is often a lack of privileges that will trigger it. When you will log on from the admin account, you will have access privileges and such errors will be rectified.
• Fix any corrupt system files that exist on your system. If the file resides in the Windows directory, this error will be generated. Check if any of your system files are corrupt or damaged. If yes, make sure you repair and return them back to their original position.
• This error is sometimes caused because of incorrect registry entries. If the setup program shows errors, it is possible that it is because the system is having problems retrieving data stored in the system registry.
• Another way, this error can be avoided is to run the setup in compatibility mode. Compatibility issues are a common occurrence. However, when an installation is performed in the compatibility mode, one can easily steer clear of such errors.

Implement any of the solutions listed above and protect your system against Error 1310.

Users are reporting that randomly their screen will just go black for a second and come back. When this happens, it usually distorts any video currently on the screen; sometimes, they can resume working on the PC normally. However, when they view the event logs, they see the error message Display driver nvlddmkm stopped responding and has successfully recovered. In this article, we will address solutions to this issue and how to not have it again.

1. Remove Aura iCUE plugin (applies to only ASUS motherboards)

   Some PC users discovered that iCue adds an Aura plugin for ASUS MOBOs. That, combined with EVGA Precision X1, was causing the error it seems – this was determined when the screen would turn off and on when opening EVGA x1 software. In this case, the issue was resolved by removing the Aura iCUE plugins.

2. Change Power Management mode

   Right-click the battery icon on the notification area on the right of the Taskbar. Select Power Options. In the Power Options window, locate your current Power Plan. Select High performance, if that’s not your current power plan. Now, click on Change plan settings next to it. Now click on Change advanced power settings. Expand PCI Express section. Expand Link State Power Management. Now set power saving to Off for both On battery and Plugged in state. This would fix any issues caused by the low power of the video card. Click Apply > OK to save changes.

3. Update graphics driver

   Go into device manager Expand display adapter section Right-click on adapter Click on update driver Reboot

4. Rollback graphics driver

   Go into device manager Expand display adapter section Right-click on adapter Click on Roll back driver Reboot

5. Uninstall and reinstall graphics card driver

   Go into device manager Expand display adapter section Right-click on adapter Click on Uninstall device Reboot

6. Replace the graphics card

   If everything else failed, replace the graphic card

DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /u ntdll.dll
  • exe ntdll.dll
• You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:WindowsSystem32
  • x64: This PC > C:WindowsSysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Error 0x80070003 - What is it?

Error 0x80070003 is a type of Windows file backup and restore error code. This error occurs when you copy files or try to create backup and restore files and folders by using Windows Backup and Restore. This error stops you from using browse for files or folders. It hampers your ability to browse and restore files in the File Restore Wizard on your PC.

Solution

Error Causes

Error 0x80070003 may occur due to numerous reasons such as:

• Registry files are corrupted and damaged
• Missing directories
• Boot sector corrupted
• Outdated drivers
• Faulty software installation
• Malware infection
• Improper maintenance and incomplete installation

Further Information and Manual Repair

Here are some manual and easy do-it-yourself methods that you can try at home and resolve the issue on your own and save hundreds of dollars that you would be otherwise spending to hire a professional for the job.

Method 1 - Use Search Functionality in the File Restore Wizard to restore files

To work out and resolve error 0x80070003 on your system simply use the search functionality in the File Restore Wizard to locate and restore the files. This can be done by going to the start menu and then click on search. Now enter the keywords in the search for box and then click search again. Click to select the files that you want to restore from the list and then click OK. This will help you restore the files and resolve the issue.

Method 2 - Recreate the Missing Directory

If the re-parse point is deleted, then you will have to recreate the missing directory. The deletion of the re-parse point can be identified if the error code is displayed in this format ‘Filename: C:\Myfolder\11111.txt, Error: the system cannot find the path specified (0x80070003)’. To resolve, simply follow the path that is pointed out in the error and create the corresponding folder. Create the folder Myfolder in Drive C. Then try the restore operation again. Now click to clear the Restore the files to their original subfolders check box and then run the File Restore Wizard. This is most likely going to resolve the issue.

Method 3 - Scan for Viruses

Sometimes error 0x80070003 may occur due to malware. This stops you from creating file backup and restore files. If this is the cause then simply download and run an antivirus to remove malware programs on your PC.

Method 4 - Clean and Repair the Corrupted Registry

Error 0x80070003 can be triggered due to registry corruption. If this is the cause then simply download Restoro. This is a user-friendly and powerful multi-functional PC Fixer integrated with a registry cleaner. The registry cleaner scans for all registry-related errors, wipe out all unnecessary and junk files, and also cleans and repairs the damaged registry in seconds. Click here to download Restoro and resolve error 0x80070003 today!

Fatal error C0000034 happens during the installation of the Windows update and if you are one of the unlucky users who sadly run into this, keep reading as we will provide solutions to this error and how to get around it. Start from point 1 to the bottom and hopefully you will have your PC back into working order in no time.

1. Run Windows Update troubleshooter

   Usually, a built-in Windows troubleshooter can solve issues painlessly and fast, my advice is to try this as the first option, it is a simple and clean solution worth trying and in 90% it solves the issue all by itself.

2. Do a clean boot

   Using task manager, remove all nonessential applications and services from starting up, reboot your computer, and once it is cleanly booted try re-running the update process again, if the issue was running the application this time everything will work since the problematic application is not running.

3. Reset Windows update components to the default

   This solution requires you to use the Reset Windows Update Agent Tool to reset Windows Update components to default or use this PowerShell script to reset Windows Update Client. You can also manually reset each Windows Update component to default and then re-run the update.

4. Disable firewall and antivirus

   Altho not likely it is still a possibility that some firewalls and antivirus can detect windows updates as malicious software and cut them off. If everything else failed, disable the firewall and your PC protection and when it is fully disabled try updating.

5. Do automatic startup repair

   This should be the last thing to do but if everything else failed, do it. Perform Windows 10 Startup Repair. Once the startup repair completes successfully, you can re-run the update. The update should install without errors.

The printer can stop working for many various reasons, some of them are however tied to the printer driver itself. In this guide, we will address issues and provide you with advice on how to get your printer back in working order in no time. All of that being said let us fix your Printer driver issue.

1. Check to see if the printer is plugged and that it has toner or colors and paper in the tray

   The simplest solutions are the best ones, and most of the time simplest issues are overlooked. To eliminate any basic issues check the printer cable does it has paper in the tray and check the status of toner or colors in it.

2. Check if Windows troubleshooter will resolve the issue

   Bring up settings and choose devices, under devices click on printers and scanners. On the far right top, you have a link to start the troubleshooter, click on it. Windows built-in tools could resolve issues and fix them for you. If by any chance Windows is not able to find or resolve issues move to the next step.

3. Check if the Device Manager is reporting an error and update the driver

   If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

4. Reinstall driver

   If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.

5. Check Windows update

   Check to see if the latest Windows update is installed, update your Windows if needed

6. Fix driver issue with DRIVERFIX

   If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

Driver Verifier is a built-in tool in Windows 10 that monitors device drivers on your computer, if it detects issues with drivers, it will attempt to fix the issue. If you are encountering Blue Screen for a Driver and after running Driver Verifier you get another with message DRIVER_VERIFIER_DETECTED_VIOLATION ten follow this article step by step in order to solve it. There is a chance that you will maybe even have to do this in safe mode, if that is your case, login into safe mode and proceed, otherwise proceed normally.

1. Update Device Drivers

   the most common issue with the blue screen is old Drivers, in most cases, graphical drivers, update all Drivers with the latest versions and see if this will resolve the issue.

2. Stop or uninstall Virtualization software

   Virtua machine software is a great way to have a safe environment and to experiment while preserving your Windows installation intact, however sometimes due to the nature of these applications they can be a case for blue screen errors. Stop virtualization software to see if it will remove the issue. If that is the case, try another virtualization application

3. Disable Driver Verifier

   Press ⊞ WINDOWS + X to open the secret menu Click on Command Prompt (admin) Inside command prompt type: verifier and press ENTER Select the Delete existing settings radio button Click Finish Reboot your computer

4. Reset Driver Verifier

   Press ⊞ WINDOWS + X to open the secret menu Click on Command Prompt (admin) Inside command prompt type: verifier /reset and press ENTER Reboot your computer

5. Use system restore

   Rollback Windows to the previous state where everything was working fine.

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

• Open File Explorer and then right-click on any of the two Documents folders.
• After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
• Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
• After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
• Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
• Next, execute this command: ri desktop.ini –force
• The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
• Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
• Then delete the one which goes to the incorrect location.

If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue. One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware, and so on. To fix it, there are various suggestions you can check out such as follows:

Option 1 – Perform a hard reset on your laptop

This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.

1. Switch off the power of your laptop.
2. Disconnect your laptop’s charger and then remove the battery.
3. Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
4. Plug the battery back and then charge the laptop again.

Check if the problem is fixed, if not, proceed to the next option below.

Option 2 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you have to expand the Processor power management > Maximum processor state.
• Then change the value for On battery mode to 25% and enable Adaptive brightness.
• Now shut down your computer and try to boot it with the power cord unplugged.

Option 3 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:

• Plug the power cord and restart your computer.
• Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, look for the “Batteries” driver from the list of drivers and expand it.
• Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
• Once it’s done, restart shut down your computer and remove the power cord and then attach the battery.
• Now attach the power chord again and restart your computer to automatically install the driver.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

• Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
• Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.