How to fix windows 10 error code 0x80073712

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free.

The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

  1. Open the Windows Update Troubleshooter by pressing the Window Key and  “S” keys simultaneously.
  2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
  3. On the new window, select “Windows Update” to troubleshoot.
  4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

  1. Open the command prompt by pressing Windows Key and “S” key simultaneously
  2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
  3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

  1. Open the command prompt as previously mentioned
  2. Input the following command pressing Enter after every line
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    rename c:windowsSoftwareDistribution softwaredistribution.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    exit
  3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

  1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
  2. Search for the Windows Update service -> Check its status
  3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
  4. If you see an error, locate the Startup Type option and set it to Automatic
  5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users., we recommend using a third-party registry cleaner/tools, many of which can be found online.

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Option 2 – Try resetting the Thumbnail cache

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  • Next, go to this path: C:Users<username>AppDataLocal
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Option 1 – Delete Files from Software Distribution Folder & Catroot2 folders

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  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
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net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Try running the DISM tool

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  • Open the Command Prompt with admin privileges.
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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Run the System File Checker Scan

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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try running the ChkDsk utility

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Option 5 – Run the Windows Update Troubleshooter

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Option 6 – Run Microsoft’s online troubleshooter

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  • Update failed with
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    • Error 4 or 10: This happens while checking for updates with the message “Update check failed to start”
    • Error 7 or 12: This occurs when the download fails while checking for updates.
  • Windows OS version is not supported.
  • Google Chrome may not be able to keep itself updated.
  • Any other errors that mention that “Update failed”
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Option 1 – Restart your computer

You need to restart your computer first and then try updating Chrome again. There are times when it’s only a temporary issue that can be fixed by simply restarting your computer.

Option 2 – Try checking antivirus programs, firewall, and parental control settings

If you have antivirus programs, a firewall installed in your computer, as well as parental controls, then any of these could be blocking you to download anything, including the update for Chrome. This is why you have to double-check and make sure that software updates aren’t being blocked by these programs. On the other hand, you can also try running the Network Troubleshooter as it can help you resolve any DNS or connectivity issues. To use it, follow the steps below.
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the Chrome Update errors. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try to reset Winsock, TCP/IP & Flush DNS cache

Resetting Winsock, TCP/IP, and flushing DNS might help in resolving the Chrome Update errors just follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 5 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 6 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 7 – Reset Google Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome will restore its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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