How to Fix the Error 550

So, you have finished with work, game, movie, music, email, or whatever on your PC, you look at the clock, it is late, you decide to go to sleep or outside, you click on the power button and choose shutdown. Now when a PC is shut down you feel good and go with your business but the next time you power it up you get the same error like the computer never really shut down in the first place. You wonder why and reboot it, just in case and all of the sudden error is gone.

If something similar has happened to you or you had the feeling that after shutting down your computer has not really felt like shutting it down, do not seek professional help, everything is OK with you because when you click on shut down, your computer does not really shut down!

Truth is that Microsoft has changed how to shut down works and how rebooting works in Windows with an update but has not publicly said anything about it so some users may experience this feeling of not shutdown phenomenon and might even think there is something wrong with their PC.

Why this change?

A few years ago shutdown button and option in Windows were really shutting down OS, but things changed when Microsoft wanted to increase boot-up speed. Now when that decision was made shutdown option was changed. So, what was changed? Well in order to increase Windows booting time, the shutdown will now turn off power to PC components and it will look like everything is indeed shutdown but the Windows kernel will actually be saved to a hard drive with all settings and just awaken once the PC is turned back ON. This will result in all errors and other stuff being just still present same as they were once the system was instructed to be turned off.

Rebooting your PC will now clear kernel and file from the hard drive and you will get a clean system startup without any issues tied with the kernel itself.

Workaround

Now that we know why and what change has been made to Windows logical question is can we shut down our PC at all properly? Luckily for us, the answer is yes and we will not need any external application to do it, we can still do it inside Windows itself and it is quite quick and easy.

Bringing back the old shutdown

In order to bring the old shutdown functionality of your PC please follow the instructions but be aware that by doing this your PC will boot a little bit slower since it will have to load the kernel from scratch each time computer is turned ON.

First thing is to go to settings and go to System

Then once you are inside the system, navigate to the power and sleep and click on it to select it. Once you have it selected to all the way to the right and click on additional power settings.

When you click on advanced power settings you should be led to the control panel's power options. Inside this panel click on top left link where it says Choose what the power button does.

Inside options, you will need to untick the box next to Turn on fast startup (recommended), this option has been ticked ON by the Windows update and probably without notifying you. Option means exactly what was described, it will save kernel state on the hard drive for faster boot time but sadly it can cause some issues since it will never be reloaded from 0.

If you are unable to uncheck the box click on the text beside the shield icon that says: Change settings that are currently unavailable (you will have to be logged in as administrator).

Conclusion

Altho turning off fast startup and shutting down the PC completely will for sure extend your bootup time I still believe that it is the right choice since sometimes a lot of clutter and bad things accumulate over time inside the OS and can cause a vast variety of problems in a long run. So stay safe and shut down that PC as it used to be in the past.

Error Code 0x8000222 - What is it?

Error Code 0x8000222 is an error that occurs during the installation process for Windows 10. It is also present in past versions of the software, going all the way back to Windows 7 and even affecting Windows software products, including Microsoft Word, PowerPoint, and other items in the Microsoft Office Suite.

Common symptoms include:

• Inability to complete the installation process for new versions of the operating system, Microsoft Office programs, or other Windows-based software

While there are several factors that can contribute to the appearance of Error Code 0x8000222 during the installation process, most of these factors can be addressed using a few high-level methods. These methods do require some advanced knowledge and computing skills, so if you are unable to complete the steps below successfully or do not have confidence in your ability to undertake these methods on your own, contact a qualified computer repair service that is familiar with the Windows 10 installation process.

Solution

Error Causes

There are a few different issues that can cause Error Code 0x8000222 to arise during the installation process on your Windows operating system. The first is a corrupted file in your system library or dynamic link library, also called the DLL. The second is interference by your proxy, firewall, or antivirus software that inhibits the machine from being able to access the files that it needs to successfully complete the installation of your Windows operating system or software.

Further Information and Manual Repair

To address and resolve Error Code 0x8000222 on your Windows operating system, regardless of the version of the software that you are using, there are a few steps that you can take. Keep in mind that these steps do require some advanced skills and knowledge about your computer, so if you don’t believe that you can undertake these steps on your own or if the following methods do not fully resolve the issue on your device, talk to a qualified computer repair technician for assistance.

Here are the best ways to address Error Code 0x8000222 on your Windows machine:

Method One:  Fix Your DLL Dependencies Registry

Before implementing this method, make sure that a proxy is not active on your computer. To check to see if there is an active proxy, simply press the Windows key together with the “R” key and type in the command “cmd”, then when the prompt opens up, type in the following command:  “netsh winhttp import proxy source=ie”. From the box that follows, if you see a message saying that there has been an error writing in the proxy settings and that access has been denied, it means that you can turn off the proxy setting in your Internet Explorer and the error will go away on its own.

If you do not have an active proxy, it is time to check and see whether your DLL dependencies are properly set up. To do so, open up the command prompt again by pressing the Windows key and “R” key at the same time and typing in “cmd”. Once the command prompt is active, simply typing in “regsvr32 Officevalidator.dll”, then attempt to resume your installation once it has been complete.

In some cases, you may need to restart your computer before attempting the Windows installation process.

Method Two:  Turn Off Firewalls and Antivirus Software Before Installing

If the above method did not successfully resolve the problem, you can go into your control panel and turn off any firewalls or antivirus programs that may be interfering with your ability to complete the Windows installation process. Depending on the programs that you use for your antivirus needs, you may need to restart your computer before you reattempt to do the installation process.

You should be able to turn your firewall and antivirus programs back on once the installation process has run through to completion.

In most cases, taking the steps above will fully resolve the appearance of Error Code 0x8000222 on your Windows 10 machine.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
• Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
• After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

• Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
• Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
• After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
• Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.

Error Code 0xC1900101, 0x30018? - What is it?

Users, when upgrading to Windows 10 from Windows 7 or Windows 8/8.1, or when upgrading to a new version, build, service pack, or major update of Windows 10, can encounter error code 0xC1900101, 0x30018. Windows 10 installation fails and stops or hangs. During the installation process, it will reach a certain maximum limit (normally at 6% or 32%) then reverts back to the previous version of the operating system and displays the following message:

We couldn’t install Windows 10. We’ve set your PC back to the way it was right before you started installing Windows 10.

0xC1900101 – 0x30018 The installation failed in the FIRST_BOOT phase with the error during the SYSPREP operation.

Solution

Error Causes

In attempting to fix Error Code 0xC1900101-0x30018, it is vital to know what causes this issue. The most probable causes of this error are:

• Incompatible hardware or driver
• Incompatible security programs or antivirus or incompatible utility software
• A device driver possibly stopped responding to setup.exe while on the installation process.

In some cases, you might be opened to other error messages when attempting to update to Windows 10, including error code 8007002c.

Further Information and Manual Repair

In fixing issues related to error codes, it is best to employ manual repair methods. Using these methods helps users pinpoint the root causes of the issue and apply solutions permanently to fix the issues. While most manual repair methods can be done by every Windows user, even those without technical abilities, there are certain cases where help from a Windows professional is needed. If you’re not up to facing risks in implementing manual methods yourself, consider getting help from a professional Windows technician or you can use a powerful automated tool. In fixing Error Code 0xC1900101-0x30018, you can repeat the same steps used for 0xc000021a (Method One) or you can try doing the following:

• Disable or uninstall your Antivirus program before proceeding to upgrade the system
• Ensure that the machine name is simple (having at least 8 characters) with no special characters like hyphens or dashes.
• Restart the device a few times then try again.
• Disable General USB Devices such as the Smart Card Reader.
• If you use an SCSI hard disk, ensure that you have available drivers you can use for your storage such as a thumb drive and make sure that it is connected. During the Windows 10 setup, select the Custom Advanced Option and use the Load Driver command to be able to load the suitable driver for the SCSI drive. If this fails, try switching to an IDE-based hard disk.
• You can now perform a clean boot. Restart your device then try again.
• If you are using the .ISO file for upgrading the system, you need to disconnect from the Internet first before proceeding to the setup. If you are connected to Wi-Fi or by Ethernet (LAN), make sure to disable both connections then you can proceed to set up again.
• If you’re performing the update through Windows Update, once the download reaches 100%, disconnect from the Internet, and then proceed with the installation.

NOTE: If this fails, if possible, you can try using the .ISO file in upgrading.

• Switch to a local account if the device is connected to a domain.
• Disconnect all external devices attached to the computer such as gaming controllers, printers, or USB keys.

If you’re using Windows Update in installing Windows 10, you can implement the following:

1. Open the Command Prompt window by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
2. Stop the BITS, Cryptographic, MSI Installer, and the Windows Update Services. In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

3. Rename the Catroot2 and SoftwareDistribution In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

                        ren

C:WindowsSoftwareDistribution SoftwareDistribution.old

                          ren

C:WindowsSystem32catroot2 Catroot2.old

4. Restart the BITS, Cryptographic, MSI Installer, and the Windows Update Services. In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

5. Type Exit in the Command Prompt then close the Command Prompt window then restart the computer.

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Windows 11 brought with it a simplified right-click menu that has limited options. If you would like to bring the old Windows 10 right-click menu you will have to do some registry tweaking but it is doable. Since this requires registry tweak, please follow given solution step by step

1. Press Start and type RegEdit
2. Click on Registry Editor
3. Inside registry editor find next key: Computer\H_KEY_CURRENT_USER\SOFTWARE\CLASSES\CLSID\
4. Right click in the right part of editor window and select New > Key
5. Type in as a name: {86ca1aa0-34aa-4e8b-a509-50c905bae2a2}
6. Right click on {86ca1aa0-34aa-4e8b-a509-50c905bae2a2} key and select New > Key again to create new key inside this one
7. Name inside key InprocServer32
8. Double click the “(Default)” key in InprocServer32 to open it
9. When the Default key opens close it without making any changes by clicking on OK. This will make its value property Blank instead of value not set
10. Close Registry Editor
11. Restart your PC

Once the system is up if the followed solution is applied you will now have an old school menu once right-click is used.

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

• iLivid
• Movies Search App for Chrome
• Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
• Step 2: from the menu box, click ‘Search’.
• Step 3: enter “Programs and Features” within the Input Box.
• Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
• Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
• Note: you will have to remove the apps one after the other.
• Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
• Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
• Step 7: follow instructions until the app is fully removed.
• Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

• Step 1: Open your Internet Explorer browser.
• Step 2: Click the tool option located in the top right-hand corner of the page.
• Step 3: Click the “Internet Options” option.
• Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
• Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

• Step 1: Open your Chrome browser.
• Step 2: A pop-up box will be visible.
• Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.

If you are using File Explorer but suddenly encountered an error saying, “No such interface supported”, read on as this post will guide you on how to fix the problem. This kind of error occurs due to the corruption in the system files which supports several tasks in the system that works with the Windows File Explorer process or File Explorer. This kind of error can give you a hard time in browsing the files on your computer, or when you open important utilities like the Control Panel, or when you copy files and other inconveniences. Needless to say, it won’t bring you any productivity at all and can only leave you frustrated. To fix this problem, there are several options you can try. You can try to run the System File Checker scan or the DISM tool. You could also try to re-register the potentially corrupted DLL files or fix the User Profile. For more details, refer to each one of the given options below.

Option 1 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to fix the User Profile

The next thing you can do to fix the problem is to fix the User Profile. All you have to do is migrate to a new User Profile in Windows 10 by creating a new User Account and migrating all your personal files from the current user profile folder in the C:/Users location to the new user profile folder which is also located in the same folder.

Option 3 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the “No such interface supported” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following command in the elevated Command Prompt and hit Enter to execute it. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.

regsvr32 c:windowssystem32actxprxy.dll

• After you execute the given command, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. If it didn’t work, you can try to execute this command instead: FOR /R C: %G IN (*.dll) DO "%systemroot%system32regsvr32.exe" /s "%G"
• Once it’s done, restart your computer.

You might have experienced a situation where you’re trying to install or update your Java application on your Windows 10 computer but were not able to do so for some reason. One of the problems you can encounter while updating or installing Java is Error Code 1603. There are two ways you can install Java – you have the option to choose where to get Java either from the online download or offline download. There are times when before you can install Java, you might have to disable the firewall first as it may interrupt the Java online installation. And while doing so, if you are getting the “Java Update or Install did not complete – Error Code 1603” error message, read on as this post will show you what you can do to fix it. At the time of writing, the exact cause of this error is still unknown. On the other hand, you must still check if you have fulfilled all the system requirements needed to install Java. You have to make sure that your Windows 10 PC has sufficient disk space available for the Java installation or update. In addition, you also have to make sure that you meet all the hardware requirements and you are using a popular web browser for the installation, and that you have administrative privileges for download and installation. To fix the “Java Update or Install did not complete – Error Code 1603” error, here are some suggestions you can try.

Option 1 – Restart your computer before you install the new Java package

You might have to restart your computer if you got the error code 1603 while installing Java through an offline download.

• Restart your computer.
• Next, download and install the offline installer of the Java package from the official site of Java and not some third-party source.
• In the prompt box that appears while downloading the Java package, select the option Save in and save the package in your preferred folder.
• After that, navigate to the saved, downloaded package on your computer and then double click on the file to begin the installation process.

After that, if it didn’t fix the problem and you’re still getting the error code 1603, follow the next given option below.

Option 2 – Uninstall the old versions of Java before you install the new package

• Open the Control Panel.
• After that, click on Programs and features.
• Then select the old Java package and click on Uninstall.
• Restart your computer and then try installing the new Java package again from its official site.

Option 3 – Disable the Java content in the browser you’re using via Java Control Panel and reinstall Java

• Open the Control Panel again.
• And then click on the Java icon to open the Java Control Panel.
• Next, navigate to the Security tab and then uncheck the “Enable Java content in the browser” option.
• Then click on Apply and then Ok to save the changes made.
• Now install the new Java package again after you download it from its official website.
• Once the installation is completed, re-enable the “Enable Java content in the browser” option in the Java Control Panel as it is essential especially if you are running Java content in your browser.

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
• After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt, type in each one of the commands listed below
  • netsh winsock reset catalog – This command will reset the WINSOCK entries.
  • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
  • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
• Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

• Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
• From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the Network driver or any other outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.

• Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
• Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
• After you disable them, save the changes you’ve made and exit the BIOS.
• Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.