Guide How to Remove PCOptimizerPro

PC Optimizer Pro is a PC optimizer utility developed by Xportsoft Technologies. It is classified as a potentially unwanted program, due to its aggressive scan and registration reminders, and that it is often distributed bundled with other programs in a manner that leads many users to not know how it got on their computer. While not inherently malicious, PC Optimizer Pro adds numerous registry keys, startup entries and while running consumes a relatively high amount of system resources, especially during its scans. The software installs from a .exe file that is around 5.20 MB or 5.453.240 Bytes (depending on the version). As of the publication of these videos, the current version of PC Optimizer Pro was detected as malicious or potentially unwanted by at least 21 AntiViruses.

About Potentially Unwanted Applications

If you have ever installed freeware or shareware, chances are high that your computer can get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are almost always bundled up with free software which you download from the net or are also bundled within the custom installers on many download sites.

PUPs did not really constitute pure “malware” in the strict sense of the term. Just like malicious software, PUPs cause problems when downloaded and installed on your PC, but what makes a PUP different is that you give consent to download it – although the truth is vastly different – the software installation package actually tricks you into accepting the installation. Irrespective of whether it is regarded as malware or not, PUPs are nearly always harmful to the user as they might bring on adware, spyware, keystroke logging, and also other bad crapware features on your computer.

What do PUPs do on your computer, exactly?

Potentially Unwanted Programs come in many forms and varieties, but in most instances, these are adware programs that show annoying pop-up adverts and advertisements on websites you check out. The PUPs also get installed into your computer in the form of web browser add-ons and toolbars. Not only they needlessly take up space on your computer screen, but toolbars may also manipulate search engine results, watch your web browsing activities, decrease your web browser’s efficiency, and decelerate your internet connection to a crawl.

Potentially Unwanted Programs at times act quite similarly to viruses or spyware. Some PUPs include keyloggers, dialers, along with other software to gather your private details that may result in identity theft. These are programs that don’t do anything good for you; in addition to taking over space on your hard drive, they also slow down your computer, often modify settings without your approval, the list of bothersome features goes on.

Ways to avoid PUPs

• Always study the EULA and privacy statement. Don’t agree until you know precisely what you are acknowledging.
• Choose the “custom” install whenever installing a software program. In particular, look closely at those small boxes that have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers.
• Use good antivirus software, like Safebytes Anti-Malware that offers real-time protection against PUPs.
• Avoid adding a freeware program you do not use. Turn off or remove toolbars and web browser extensions you don’t really need.
• Always download software from reliable sources like official sites as opposed to untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What you can do if Malware Prevents You From Downloading Or Installing Antivirus?

Practically all malware is bad, but certain types of malware do much more damage to your computer than others. Certain malware goes to great lengths to stop you from downloading or installing anything on your personal computer, particularly antivirus applications. If you are reading this right now, you have probably recognized that a malware infection is the real cause of your blocked web connectivity. So what to do if you need to install an antivirus program like Safebytes? There are a few steps you can take to circumvent this problem.

Install in Safe Mode

The Windows OS has a special mode known as “Safe Mode” in which just the bare minimum required programs and services are loaded. In the event the malware is blocking the internet connection and affecting the computer, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To start the computer into Safe Mode, press the “F8” key on your keyboard right before the Windows boot screen comes up; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under Boot tab, and click Apply. After you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to remove standard infections.

Switch to an alternate browser

Some malware may target vulnerabilities of a specific browser that block the downloading process. If you seem to have malware attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to create a portable anti-malware program on your USB stick. Adopt these measures to employ a thumb drive to clean your infected computer system.
1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC.
2) Plug the Thumb drive into the clean computer.
3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format.
4) Choose the flash drive as the location for saving the file. Do as instructed on the screen to complete the installation process.
5) Now, plug the pen drive into the corrupted computer.
6) Double-click the anti-malware software EXE file on the USB flash drive.
7) Press the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

These days, an anti-malware tool can protect your computer from different types of online threats. But how to choose the best one amongst numerous malware protection application that’s available out there? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but many aren’t. You have to be very careful not to choose the wrong application, especially if you buy a paid application. In terms of commercial anti-malware application options, many people select well-known brands, such as SafeBytes, and are quite happy with it.

SafeBytes anti-malware is a powerful, highly effective protection tool created to help end-users of all levels of IT literacy in detecting and eliminating malicious threats from their computer. Using its cutting-edge technology, this software can assist you to eliminate several types of malware such as computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes has excellent features when compared to other anti-malware programs. Let’s have a look at a few of them below:

Robust, Anti-malware Protection: Safebytes is made on the best virus engine within the industry. These engines will find and get rid of threats even during the initial phases of a malware outbreak.

Active Protection: Malware programs aiming to enter the system are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll check your PC for suspicious activity at all times and safeguards your personal computer from unauthorized access.

High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine minimizes scan times and extends the life of the battery. Simultaneously, it will effectively detect and eliminate infected computer files or any online threat.

Website Filtering: SafeBytes checks the hyperlinks present on a webpage for possible threats and informs you whether the site is safe to explore or not, through its unique safety rating system.

Lowest CPU/Memory Usage: SafeBytes is a lightweight and user-friendly antivirus and antimalware solution. Since it utilizes negligible computer resources, this tool leaves the computer’s power exactly where it belongs to: with you.

Premium Support: You may get high levels of support round the clock if you’re using their paid software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCOptimizerPro without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser.

To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCOptimizerPro

Files:
DesktopPC Optimizer Pro.lnk.
%Programs%PC Optimizer ProLive Support.url.
%Programs%PC Optimizer ProPC Optimizer Pro.lnk.
%Programs%PC Optimizer ProUninstallation Guide.url.
%Programs%PC Optimizer ProVisit Website.url.
%ProgramFiles%PC Optimizer ProPCOptimizerPro.exe.
%ProgramFiles%PC Optimizer ProPCOptProCtxMenu.dll.
%ProgramFiles%PC Optimizer ProPCOptProTrays.exe.
%ProgramFiles%PC Optimizer ProStartApps.exe.
%ProgramFiles%PC Optimizer Prouninst.exe.
%QuickLaunch%PC Optimizer Pro.lnk.
WindowsTasksPC Optimizer Pro Idle.job.
WindowsTasksPC Optimizer Pro Scan.job.
WindowsTasksPC Optimizer Pro startups.job.
WindowsTasksPC Optimizer Pro Updates.job.
C:DOCUME1USER1LOCALS1Tempoptprosetup.exe
C:WINDOWSsystem32netmsg.dll
C:DOCUME1USER1LOCALS1Tempoptprosetup.exe
C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp
C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmp_isetup_shfoldr.dll
C:WINDOWSsystem32shfolder.dll
C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpOptProHelper.dll
C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpitdownload.dll
C:1e4e2d65e12311cac2c0eeb8c5c1d7bd1ddc865b367b98b56bc2330bf18436
C:WINDOWSRegistrationR000000000007.clb
C:DOCUME1USER1LOCALS1Tempoptprosetup.exe
C:WINDOWSsystem32shfolder.dll
C:1e4e2d65e12311cac2c0eeb8c5c1d7bd1ddc865b367b98b56bc2330bf18436
C:WINDOWSRegistrationR000000000007.clb
C:WINDOWSsystem32shell32.dll
C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp
C:Program FilesOptimizer Pro 3.99OptimizerPro.exe
C:Program FilesOptimizer Pro 3.99unins000.exe
C:Program FilesOptimizer Pro 3.99OptProStart.exe
c:autoexec.bat
C:DOCUME1USER1LOCALS1Tempoptprosetup.exe
C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp
C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmp_isetup_shfoldr.dll
C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpOptProHelper.dll
C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpitdownload.dll
C:Program FilesOptimizer Pro 3.99is-BDCDJ.tmp
C:Program FilesOptimizer Pro 3.99is-DB4S5.tmp
C:Program FilesOptimizer Pro 3.99is-C16E7.tmp
C:Program FilesOptimizer Pro 3.99is-QE691.tmp
C:Program FilesOptimizer Pro 3.99is-GQ78C.tmp

Registry:
Key 003B9C22-6FE0-4BCA-A73F-9AA99B9BBDAA at HKEY_CLASSES_ROOTTypeLib.
Key 12AB121E-44C6-488B-8773-B0AE25E662E1 at HKEY_CLASSES_ROOTInterface.
Key 203ABD21-41F1-4F1B-BAE3-D6A89A90D239 at HKEY_CLASSES_ROOTCLSID.
Key PC Optimizer Pro at HKEY_CURRENT_USERSoftware.
Key PC Optimizer Pro at HKEY_LOCAL_MACHINESOFTWARE.
Key PC Optimizer Pro at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall.
Key PCOptimizerPro.exe at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp Paths.
Key PCProCtxMenu at HKEY_CLASSES_ROOT*shellexContextMenuHandlers.
Key PCProCtxMenu at HKEY_CLASSES_ROOTlnkfileshellexContextMenuHandlers.

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Exactly how browser hijacker finds its way to your computer

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Use an alternate web browser to download the anti-malware application

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Fixing the Machine Check Exception Blue Screen Error in Windows 10
BSOD or Blue Screen of Death errors are one of the toughest issues you can encounter in Windows 10 as well as the hardest ones to resolve as they simply shut the system down or restart it abruptly and claims that it isn’t possible to boot Windows again. One of the difficult BSOD errors is the Machine Check Exception BSOD error. The reason why it is hard to fix is that in most cases, it occurs soon after Windows loads which gives users little to no time in resolving it. To make things worse, the system also freezes right before it displays the blue screen error and shuts the system down. Usually, the Machine Check Exception Stop error occurs due to the failure or overstressing of the hardware components. And in the case of almost all Blue Screen of Death errors, the issue usually has something to do with the drivers. So if you frequently see this BSOD error from time to time, now’s the time to act on it by following the solutions given in this post.

Option 1 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 2 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the Startup Repair

In the Blue Screen where the Machine Check Exception error is displayed, tap the F8 key to go to the Startup Settings where you can find Startup Repair and then run it. Note that this is a must-try option especially if you are unable to start your computer and if you can use your computer for a few moments.

Option 5 – Run the DISM tool

There are cases when the Machine Check Exception error is caused by the Windows System Image so you need to repair it using the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /CheckHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Try resetting the BIOS

If you have made some modifications in the BIOS that might have caused this error, you have to revert those changes to resolve the issue. On the other hand, if you have made a couple of changes and you do not remember which is which, you might have to reset the BIOS.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.
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Fix Windows Update error 0xC1900209
What is Windows Update Error 0xC1900209? Before you can install any updates on your Windows 10 computer, there are a lot of conditions that have to be fulfilled and one of these conditions is software compatibility. It is one of the important factors in installing Windows Updates. So if one of the software in your computer is not compatible with the new Windows Update for your OS, then the Windows 10 setup will not proceed and will block the installation of the new update. This both applies to the cumulative updates and feature updates. In such cases, you will get the following error message when you run Windows Update:
“0xC1900209, Incompatible software is blocking the upgrade process. Uninstall the application and try the upgrade again.”
This error message comes under the umbrella of the Windows 10 pre-upgrade validation using Setup.exe. And for you to identify the incompatible app, you need to grab a Windows 10 install image using the Windows Media Creation tool to download the suitable Windows 10 version and mount it. After that, execute the setup.exe file that’s located in the root folder of the Windows 10 install image. Once you execute the setup file, the upgrade wizard will give you a list of incompatible apps. Once you have determined which software is not compatible with the Windows Update, there are two options you can try to resolve the Windows Update error 0xC1900209 – you can either try to update the conflicting software or uninstall it. For more details, follow the given options below.

Option 1 – Try to update the conflicting software

If you are using an older version of the software that’s in conflict with the Windows Update, you might want to update it to its latest version and then try to apply the updates again to your Windows 10 computer. You can update the concerned software by visiting the official website of the software or any of its distribution sources. On the other hand, you can also use the Check for updates feature of that particular software if it’s available.

Option 2 – Try to uninstall the conflicting software

If updating the problematic program didn’t work, the next option you can try is to uninstall it. All you have to do is follow these steps to uninstall it successfully:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the uninstallation process is done, restart your computer and see if the Windows Update error 0xC1900209 is fixed or not.
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Attempt was made to reference a token
If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.
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Android apps inside Windows 11
Android apps inside Windows 11The euphoria around Windows 11 is not dying and reveal that Android apps will work natively inside Windows 11 has raised many emotions and questions. So, Microsoft has announced that Android apps will run natively inside Windows 11 OS and that they will reside alongside your other installed ones as icons, etc. It is no secret that many users have been using emulation software to run Android apps inside Windows so far, so what is the difference?

It is still emulation

Whatever you would like to believe it is still emulation and Android apps are at the end of the day still Android apps running inside emulated environment. This time we will not need third-party emulation software running inside Windows, we will have third-party emulation services running inside Windows. Intel has teamed up with Microsoft in order to integrate Intel bridge algorithms in order to run Android apps, meaning that yea, pretty much we have emulation services running in order to run the application. The problem with this kind of approach is that well emulation software is running and consuming system resources only when we start it, this kind of service is always running and always consuming resources and for someone who really does not care about Android apps at all, this is just a waste of resources.

Android store

The store is another issue here, instead of the Google play store we will have the Amazon app store integrated inside the new Microsoft store. This means that any kind of for example game progress or login information from Google store cannot be transferred into Windows 11, add to that information that in the Amazon app store there are tons of missing applications like SLACK, TRELLO, BitWarden, etc and we might have a serious question here about the use of this feature.

Android apps that do not use Android services

If you even look past that it is still emulation and that it is available on the Amazon app store there is still concern about applications not using Google services for their running. Many Android apps are relying on Google services like location or optimize their use of on-device resources, handle in-app purchases, etc. that cannot be found on this system. Uber is a prime example that uses Google location service to determine your location and for its mapping data, with that application, is useless. Other like Guardian will even pop up message that says Google play service is required in order to even work.

Android apps without Eero system

Amazon Eero system for enhanced internet access is not even yet available in its own app store which brings us to missing some key players like Bank of America, Chase mobile, Bueller, etc. And across the board, the apps that are present in the Amazon Appstore are often as good as abandoned. Lots of titles are numerous versions behind their up-to-date Play Store counterparts, and plenty of programs you encounter in the Amazon environment clearly haven't been touched in years.

Conclusion

Many new Windows 11 features are quality features that I personally consider good but although this one seems innovative and good I simply cannot stand back it up. Android apps were already inside Windows with emulation software which used google services and was working just fine, this was not needed in my opinion.
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Cannot find a system image on this computer
If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:
“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”
In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

  • Open Command Prompt while your computer is in the Repair Mode.
  • Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
  • After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
  • The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.
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