Malware Guide: How to Remove BitCoinMiner

If you receive an error message saying, “Windows Update cannot currently check for updates because updates on this computer are controlled”, while trying to change the Windows Update preferences or manually update, then read on as this post will guide you in fixing it. You can mostly encounter this error in managed systems where an Administrator controls the permission on the operating system. The reason why you are not able to modify the Windows Update preferences or manually update your system is that a group policy prevents you from doing so and that the only user who can do these things is none other than the administrator of the system. Troubleshooting this kind of problem is the same as when you troubleshoot an error message that says, “Some settings are managed by your organization”. In such cases, you need to check both the Windows Update Group Policy and Registry settings. If you’re just a standard user, you have to contact your system administrator regarding this issue and if you are the administrator, you can make adjustments to the system settings via the Registry Editor and the Group Policy Editor. Refer to the instructions given below for detailed instructions.

Option 1 – via the Registry Editor

If you are using the Home edition of Windows 10 and you want to change the policy for non-admin users on your local computer, then you can use the Registry Editor for that. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows

• From there, look for the key named “WindowsUpdate” in the Windows folder and if it does not exist, you can just right-click on the Windows folder and select New > Key.
• Now name the new key “WindowsUpdate” and create a new sub-key under the newly created key and input “AU” as its name.
• Keep AU selected and then right-click anywhere in the right pane and select New > DWORD (32-bit) Value.
• Then name the Value as “AUOptions” and right-click on AUOptions and select Modify.
• Next, change the value of the Value data to “5” and click OK to save the changes made to the settings. Note that the Value Data of 5 refers to the policy to allow the local admin to choose the setting.
• Now restart your computer once you’re done and check if non-admin users can now modify the Windows Update settings or update Windows.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” and hit Enter to open the Group Policy Editor.
• Next, navigate to this folder: Computer Configuration > Administrative Templates > Windows Components > Windows Update.
• Now look for the “Configure Automatic Updates” policy on the right pane and double click on it to open its Properties.
• After that, shift the Radio button to “Enabled” and from the drop-down menu for Configure automatic updating, select option 5: Allow local admin to choose the setting.
• Then click on Apply and OK to save the changes made to the settings.
• Restart your computer and check if the problem’s fixed or not.

What Is 0x00000050 Stop Error?

While running your Windows 7/Windows Server 2008 R2, your system suddenly stops responding out of complete randomness and you see an error message popping up which says something like this:

0x00000050 (parameter1, parameter2, parameter3, parameter4)

Solution

Error Causes

The stop error 0x00000050 signifies that there’s a PAGE_FAULT_IN_NONPAGED_AREA problem. If you’ve seen this error on different occasions then you will find the parameters in the message to be varying. That is because they are dependent on your PC’s configuration. Not all Stop errors "0x00000050” occur due to a single issue.

However, the most common problem which is encountered which results in the stop error popping up is due to a pool corruption occurring in the Srvnet.sys file.

This issue might be caused because of software incompatibility or a defective physical memory which resulted in requests for data for a hardware driver or service which was not found in the memory.

If you find the error occurring after you’ve installed a new application or a device driver then you should access Safe Mode and uninstall, disable or remove that application or driver.

Further Information and Manual Repair

In order to fix this issue, you should try booting your computer to the “Last Known-Good Configuration” as listed during startup.

For this you have to follow the below-mentioned steps:

1. Start your system.
2. When you see the message which says “For Troubleshooting And Advanced Startup Options For Windows, Press F8” hit F8 and proceed.
3. Use the up and down arrow keys to highlight “Last Known-Good Configuration” and hit enter (This method will only work if your system boot was not successfully carried out ever since you made any specific changes).
4. When you are starting the computer, press F12 and proceed with the PSA/32 Bit Diagnostics.
5. Do the following so that a clean boot can be performed:

• Go to the Start menu when the Windows 7 desktop shows up.
• On the search bar, type “msconfig” and hit search.
• Disable all the applications which are listed on the “Startup” tab.
• Now head over to the “Services” tab and mark the option which reads "Hide all Microsoft Service".
• Select the “Disable All Services” option.
• Apply the changes by clicking on “Apply” then restart your PC. You should now check the performance of your computer. If you don’t see a BSOD then you start re-enabling all the Services and Startup applications one by one until you finally figure out which one is causing the BSOD to appear.

6. Update your Windows with “Windows Updates”.

One of the popular tools that allow a user to offer or obtain remote assistance on a computer is the TeamViewer. It is available on all the major computer and mobile platforms which makes it a lot useful to every kind of user, even on the go. If you are one of the users who frequently use TeamViewer, then you must be familiar with this one sentence that states, “Initializing display parameters”. In common cases, this sentence will appear for a second and load the other user’s screen. However, some users reported that TeamViewer gets stuck on that stage and did not move ahead even a bit. If you experience the same problem, read on as this post will guide you in fixing this issue with TeamViewer on your Windows 10 computer. At the time of writing, the cause of this issue is still unclear. It could be due to the quality of internet connection, conflicts in process, misconfiguration of Remote Access, and many more. To fix this issue, you can try to update TeamViewer for both the users or have it reinstalled with Unattended Remote Access, or reconfigure the Remote Access. You can also try to kill any conflicting processes or optimize your internet connection. For more details, refer to the given options below.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to update TeamViewer on both users’ end

You might have to update the TeamViewer on both ends and to do that, you need to start the TeamViewer installer again. Once it is installed, run the program and click on the Help option in the Menu ribbon and then select the “Check for updates…” option. If an update is found, you will be notified within a couple of seconds through a pop-up mini window. From there, click on Update and then follow the next onscreen instructions that appear and choose your TeamViewer version to update.

Option 3 – Try reinstalling TeamViewer via the Unattended Remote Access

If the first two given options didn’t work, you might have to reinstall TeamViewer from the Windows 10 Settings app or Control Panel.

• Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
• Here, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node TeamViewer
• Next, look for the TeamViewer key and right-click on it, and select Delete.
• After that, restart your PC to apply the changes made and then start TeamViewer again, and then click on Connection > Open Management Console.
• Then sign in or sign up to get registered and select the Add new device radio button under Add > Add computer located on the top-right corner and then select the Download now option.
• Now follow the next onscreen instructions that appear to complete the installation and then check if it fixes the problem or not.

Option 4 – Try reconfiguring the Remote Access

You can also try to reconfigure Remote Access in case there is some misconfiguration that might have caused the problem with TeamViewer.

• On your Desktop, right-click on This PC and click on Properties.
• Next, go to the left side of the navigation panel and click on Remote Settings.
• From there, make sure that the “Allow Remote Assistance Connections to this computer” checkbox is checked under the Remote Assistance section.
• Once done, click on the Advanced button. This will open a new mini window where you’ll have to check the “Allow this computer to be controlled remotely” option under the Remote Control section.
• Then click on OK and see if it fixed the problem.

Option 5 – Try to kill any conflicting processes

• Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
• Then navigate to the Processes tab and right-click on the BGInfo process.
• Now select the End Task option to kill its process and then start TeamViewer again and check if the problem is resolved.

Option 6 – Try to optimize the quality of connection

You need to take care of two things under this option – first, you have to disable the loading of the Wallpaper of the computer which is the one that you’re trying to access remotely. To do that, you have to select the Extras menu from the menu ribbon and then select Options. And under the Remote Control section, check the “Remove remote wallpaper” option. The next thing you have to do is to optimize the quality for the speed by selecting the “Optimize Speed” for the menu of Quality still under the Remote Control section.

If you continuously encountered the “VirtualBox FATAL: No bootable medium found, System halted” error when you try to install Windows 10 in VirtualBox, read on as this post will give you some potential fixes to resolve the problem – you will be guided on how to choose the ISO image to fix this error in VirtualBox. This kind of error is a very common one especially if you have a corrupted ISO file or if you have not selected an ISO file for your virtual machine. Like pointed out, this error pops up when you have a corrupted ISO file or if the ISO file is not attached to the virtual machine. You have to select the ISO file while you create the virtual hard disk, else, you will most likely face this problem, and to fix it, you need to download fresh Windows ISO, create a new IDE Controller, assign Windows ISO to the IDE Controller and then boot your virtual machine. For detailed steps, follow the instructions below but before you start, make sure that you have a valid and uncorrupted Windows ISO. Step 1: First, you need to open the VirtualBox program on your computer and select the virtual machine. Step 2: Next, click on the Settings button or you can also right-click on the virtual machine and select Settings from the context menu. Step 3: Once you’re in the Settings panel, go to the Storage section and from there, create a Controller: IDE. Step 4: To create a Controller: IDE, click the Add new storage controller icon and select the “Add IDE Controller” option. Step 5: After that, click the Add optical drive icon and click on the Choose disk button. You will then see all the attached and non-attached ISO files. However, you have to add the new ISO file that you just downloaded. Step 6: To add the new ISO file, click the Add button and select the ISO file and then select the .iso file from the Non Attached section. Step 7: Now click the Choose button and afterward, make a checkmark in the Live CD/DVD checkbox and then select the IDE Primary Master from the drop-down menu of the Optical Drive. Step 8: Once you’re done, save the changes made and try booting into your virtual machine again.

Both the DISKPART utility and the Disk Management are useful tools in Windows 10 that manage the disk space allocation, and so on. But these tools are not without errors as you could also encounter some when you run them. Recently, some users reported getting an error that says, “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility”. Here’s the exact message of the error:

“The selected disk is not a fixed MBR disk. The ACTIVE command can only be used on fixed MBR disks.”

This kind of error only occurs when you try to activate a disk partition on a UEFI system partition. However, the command works only if your computer is based on BIOS/MBR. The UEFI method has no concept of the active partition and since you have a UEFI system, the disk type is GPT instead of MBR. To simply put it, your BIOS needs the MBR disk type while the UEFI needs the GPT disk type. To fix the “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility” error, there are various potential fixes you can try. You might have to disable Secure Boot, convert the disk to MBR or fix the Boot Manager. For more instructions, follow the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try converting the disk to MBR

You can try to change the File System of the drive from GPT to MBR but before you do so, make sure that you create a backup copy of your data to an external drive. Once you have that covered, follow the steps below.

• Create a bootable Windows 10 media and boot your computer from it.
• Next, click on the “Repair your computer” option on the first Windows 10 installation setup window.
• Afterward, select the operating system partition from the given options and click on Next.
• Now select Command Prompt within the System Recovery options box and execute this command to initiate the Diskpart utility: diskpart
• Then type either one of these commands to view the list of all the Disk connects or the partitions on those disks formed: list disk or list volume
• After that, execute another one of these commands depending on the command you previously entered to select the disk or partition you want to select: select disk # or select volume #
• Now execute this command to clean your drive: clean
• Finally, execute this last command to convert the selected disk or partition as MBR: Convert MBR
• Restart your computer and check if the error is fixed.

Option 3 – Try to fix the Boot Manager

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection. If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:

“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”

Whatever the cause of this error is, you need to use the options prepared below to fix it.

Option 1 – Whitelist the “googleupdate.exe” in Firewall

If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:

• Tap the Win + E keys to open the File Explorer.
• Next, copy and paste the following location in the address bar and tap Enter to go there.

Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps

• After that, click on the Change Settings button, and from the given list, look for Google Chrome.
• Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.

Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 5 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
• From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
• After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
• Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
• Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
• After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

If you have a USB that has stopped working and does not show any signs of life do not throw it away just jet. Hello and welcome to another great tutorial on errortools.com, today we will explore how to bring back to life dead USB memories.

Detect a Corrupted  Drive:

If your computer is still able to detect your USB drive, you might want to know if it’s been corrupted. Select the Properties of the drive folder and check the device status. If it says This device is working properly this USB drive is worth saving. There’s no need to worry if you can’t see the USB drive folder.

Erase the USB Drive with Diskpart Tool

Press ⊞ WINDOWS + X top open start menu and choose Command prompt (admin) Type diskpart and press ENTER Type in list disk and press ENTER Locate your USB drive by size and type in select disk#, where # is the number of removable disks.

Reallocate the USB Drive Volume

Press ⊞ WINDOWS + R to open the run dialog and type in diskmgmt.msc Select the USB drive and Right-click on it and select create simple volume. It will lead to a new simple volume wizard window. Once you click next, you can specify the volume size for the pen drive. Select the maximum volume, which is shown as a default unit in MB. As soon as you see the next step, select assign drive letter which will help you view your pen drive once again. Format the partition in the next step. This may be just an extra step because you have already wiped the data clean. But it is always better to be sure. Click Finish to complete the new simple volume wizard which will now be allocated to the USB drive. After you reallocate the unallocated USB drive space, you will be able to view the USB drive storage once again.

Microsoft allows its users to download a copy of Windows to install on PCs. However, when you enter the key after the installation and you got the Activation Error 0xC004F212 instead, then it means that the license key and the Windows version you’ve just installed, do not match. When you encounter this error, you will see the following error message on your screen:

“The product key used on this PC didn’t work with this edition of Windows. Activation Error 0xC004F212.”

Every time Microsoft generates a license for a copy of Windows, it is associated with one particular Windows variant. Windows comes in many editions like Enterprise, Home, Professional, and so on. For instance, if you bought a license for Windows 10 Enterprise but you have installed Windows 10 Professional instead, then the activation will surely fail and you’ll encounter the Activation Error 0xC004F212. You will be asked to select which edition you want to install when you reinstall Windows 10 using a digital license. If you opted for an edition other than the one you are licensed to use, then you will most likely get the Activation Error 0xC004F212. If you have purchased your license key from a store or some website, you might want to check back with them about the exact version of Windows. Doing so will help you narrow down the problem. And if you have second thoughts about the license key’s validity, you can just reach out to a Microsoft Support agent to check the validity of the license key. Also, if have bought it from the store, there should be an option to get a refund. That way you can choose to buy the right version of Windows.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation Error 0xC004F212 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try forcing Windows 10 ISO to use the right version

You can also try to force Windows 10 ISO to use the correct version depending on the product key. Note that this option only works between Windows 10 Home and Professional version since they both have a common ISO. So if it’s Enterprise, then this option won’t work for you.

• Extract the Windows 10 ISO files using an extractor.
• Then browse to the folder you created and go to the sources folder.
• From there, you need to create a text file named “PID.txt” and make sure to follow the exact format given below:

[PID] Value=xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Note: “xxxxx” is the KEY to your Windows version.

• Next, you need to create the ISO again or bootable media that will repack everything and then create the Media file. You can use the Media Creation tool for this.

Note: Windows will check the key during the installation and will figure out the right version of Windows.

Option 3 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to update your Windows 10 computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation Error 0xC004F212 a lot easier and faster.

Can graphic cards wear out over a longer period of time? Recent studies and experience from crypto miners say no but they can die due to different reasons like improper use, low cleaning habits, factory mistakes, etc. Many gamers and people who use GPU intense applications tend to think that some glitches and hiccups in the software are a sign that graphic card is dying out and that it is time to be replaced. Altho this could be true in many cases these kinds of behavior are mostly due to old drivers and software issues. Older cards can produce these kinds of results due to their old age and new software is often more demanding than these cards can handle. So in order to diagnose and be sure that your GPU is indeed dying out lookout for these signs.

The Main Signs of a Dying GPU:

The Computer Crashes and Won’t Reboot

If your computer shutdown while working in the graphic application or while playing the game and the monitor loses signal there is a high chance the graphic card is soon going to be gone. Some motherboards have hardware detection failure and can signal immediate fail. If when turning your computer ON you are greeted with a blue screen with the message that the signal can not be found or you do not have picture at all it is most likely that GPU has failed.

Graphic Glitches While Playing Games

If you are playing the game and all of sudden you get off-color pixels, screen flickering, strange graphic behaviors, random artifacts, or similar and that keeps repeating in multiple games it is likely that GPU days are coming to an end.

Abnormal Fan Noise or Performance

Fans are an essential part of cooling the GPU and over time if they are intensively used they could wear out and need replacing. If however you have not noticed and have not replaced the fans card can sustain overheating damage. Many cards have cooling fans that are designed to spin at a higher RPM only when the GPU is under load. It prevents bearings in the fans from dying prematurely, so don’t worry if one of your fans is inactive while you are browsing the web. However, when you play games that utilize software that your card isn’t built to support, the bearings in the fans wear out faster. Once the fans stop working under load, the graphics card can quickly die.

How to Diagnose a Dying Graphics Card

Presented next are essential steps in order to recognize a dying graphic card.

Check Motherboard Error Codes

Many motherboards today completely shut down a component that is no longer working. If your graphics card has died completely, this may be one of the easiest ways to tell. If your motherboard doesn’t have display codes, you can try testing the card in a new system.

• Open the computer case: Use your screwdriver to remove screws on the side panel and gently slide it back.
• Locate the error code display on your motherboard: If you have a motherboard with error codes, they should appear near an outer corner.
• Try to reboot your computer: Record each error number you see after you boot your computer.
• Consult the motherboard manufacturer manual for error codes: Open the manual and locate the list for your error codes. If the code matches a graphics processing unit error, your video card could have died.

Check Hardware for Damage or Debris

A graphics card that has damage or debris on the physical parts might quickly overheat and kill the card.

• Remove the screws holding the GPU in place: There are typically one or two screws holding the card to a bracket on the case.
• Unhook the power cords from the GPU and pull the release tab: Remove the power cords from your GPU by pushing in their tabs and gently rocking them out. Once you remove each cord, gently push or pull up on the release tab near the motherboard.
• Inspect the GPU for damage/debris: Check the card for any dirt or debris buildup and clean it out with a Q-tip. You can replace broken fan pieces from the manufacturer.

Test Your GPU Under Load

Download GPU stress-testing and heat-monitoring software.

• With the card installed, run a stress test.
• As you are running the stress test, run heat-monitoring software: With the stress test running, check your heat-monitoring software for GPU overheating. Any reading over 80 degrees Celsius is too hot.
• Check device manager for outdated drivers: If your GPU is clean, but still running too hot, your software drivers are not installed correctly. To check, type in “device manager” at the bottom of your desktop and click on Device Manager. Find your display adapter and right-click on it to see if it’s working. If your drivers are not working correctly, it is indicated here usually. However, the driver may appear to be functioning even if it says otherwise in the properties.

Keep your graphic card drivers updated

When you don’t have the right driver installed, graphics cards can quickly burn up, and their cooling components may fail faster. That’s why you should always keep drivers updated for each new game you install or play. Older games may also release new software patches, so your GPU drivers should be updated accordingly.

If you get an Error Code 15 or Error Code 16 while you are browsing the web and you notice that your access is blocked to a particular website, then read on as this post will guide you in resolving this problem. Both Error Code 15 and Error Code 16 have the same message that states, “Access Denied: This request was blocked by the security rules”. Note that the error depends on what kind of browser you are using, as well as the operating system and network that you are using. On the other hand, the fixes for this error are the same and there is a handful of them that you can check out just make sure to follow each one of them carefully.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Right-click on the Taskbar and click on the Adjust Date and Time option.
• Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
• Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try to reset the affected browser

Resetting the affected browser might help in fixing Error Code 15 or Error Code 16.

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

Option 3 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error code 15 or Error code 16 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.