Malware Guide: How to Remove BitCoinMiner

Gables is a browser extension developed by MindSpark Inc. This browser extension lets you create gifs and memes with a few simple clicks. This extension usually comes bundled up with the ASK toolbar.

While active this extension monitors your browser activity and records website visits, clicked links, and potentially personal data. This data is later forwarded to MindSparks ad servers where it is used to better target ads.

This extension hijacks your browser home screen, as well as your default search provider, and changes them to MyWay.com. This extension has been marked as a Browser Hijacker by several anti-virus scanners, and due to its behavior, it is not recommended to keep it on your computer for security reasons.

About Browser Hijackers

Browser hijacking means that a malicious program code has taken control over and altered the settings of your browser, without your approval. Browser hijacker malware is designed for a number of reasons. It redirects you to the sponsored websites and injects adverts on your internet browser that helps its creator generate earnings. Most people believe that these sites are legitimate and harmless but that is not true. Nearly every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. In a worst-case scenario, your internet browser could be hijacked to download malicious software that will do a lot of damage to your computer system.

Indications of browser hijack

There are numerous signs of web browser hijacking: your browser’s home page has been reset to some mysterious site; you find yourself regularly directed to some other web page than the one you actually meant; The default search page of web browser is modified; unwanted new toolbars are added to your browser; unstoppable flurries of popup advertisements appear on your computer screen; your browser has instability problems or displays frequent errors; You cannot access certain websites, in particular anti-virus sites.

Exactly how browser hijacker finds its way to your PC

Browser hijackers infect computers in numerous ways, including through a drive-by download, a file-share, or an infected email. They can be included with toolbars, add-ons, BHO, plugins, or browser extensions. Other times you may have mistakenly accepted a browser hijacker as part of an application bundle (generally freeware or shareware). A good example of a popular browser hijacker is the most recent Chinese malicious software called “Fireball”, which has infected 250 million computers globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijackers could affect the user’s browsing experience significantly, record the websites frequented by users and steal personal information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and computers crash.

Learn how to get rid of browser hijackers

Some browser hijacking could be easily stopped by identifying and removing the corresponding malware program from your control panel. Often, it could be a challenging job to discover and delete the malicious program because the associated file will be running as part of the operating system process. Also, browser hijackers could modify the Computer registry so that it can be extremely difficult to restore all of the values manually, particularly if you are not a tech-savvy individual.

What To Do If You Cannot Install Any Antivirus?

Malware can cause a great deal of damage to your computer. Some malware is designed to hinder or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will prevent you from accessing some or all of the sites, in particular the antivirus sites. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download and install Safebytes Anti-Malware software on your computer system. Refer to the instructions below to remove malware by alternate methods.

Use Safe Mode to resolve the problem

Safe Mode is a special, basic version of Microsoft Windows in which only essential services are loaded to prevent viruses and other problematic applications from loading. In the event, the virus is set to load immediately when PC boots, shifting to this particular mode may prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your antivirus software program without the hindrance of the malware. At this point, you could run the anti-malware scan to get rid of computer viruses and malware without hindrance from another malicious application.

Download the security software using an alternate browser

Some malware mainly targets specific internet browsers. If this sounds like your case, make use of another web browser as it might circumvent the malware. The best way to avoid this problem is to opt for a web browser that is known for its security features. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Create a bootable USB antivirus drive

Here’s another solution which is creating a portable USB antivirus software package that can check your system for viruses without needing installation. Adopt these measures to run the anti-virus on the affected computer. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the drive letter of the pen drive as the location when the wizard asks you exactly where you want to install the anti-malware. Follow the on-screen instructions to complete the installation. 5) Now, transfer the pen drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the USB drive to run the application. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

How SafeBytes Anti-Malware Keep your Computer Virus Free

Do you wish to install the best anti-malware program for your system? There are many applications on the market that come in paid and free versions for Windows computers. Some are worth your money, but most aren’t. You really should select a company that creates industry-best anti-malware and has earned a reputation as reliable. While thinking about reliable applications, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes antimalware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of IT literacy. This tool can easily identify, remove, and protect your computer from the latest malware intrusions including adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, as well as other possibly damaging software programs. SafeBytes anti-malware takes computer protection to a whole new level with its enhanced features. Below are some of the good ones: World-class AntiMalware Protection: Using its advanced and sophisticated algorithm, this malware removal tool can detect and get rid of the malware threats hiding in your computer system effectively. Real-time Active Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. It will continuously monitor your pc for hacker activity and also provides users with advanced firewall protection. Safe Browsing: Through its unique safety ranking, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the online world. “Fast Scan” Features: This program has got one of the fastest and most powerful virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Minimal CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of numerous threats. It runs quietly and efficiently in the background so you are free to use your PC at full power all of the time. Fantastic Technical Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove GIFables without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by GIFables

intelppm.sys blue screen of death is linked to an outdated driver, if you received this error do not sweat we have simple solutions for you. Please keep on reading in order to find out what can you do to fix this error.

1. Update driver Go to the device manager and manually update old-dated drivers. Note that this will take some time because you will need to update each device manually through the device manager but in the end, it will fix the issue.
2. Use automated application Instead of going through each device one by one manually get a dedicated driver fixing device like DRIVERFIX and update all drivers automatically.

Task View feature inside Windows 11 is actually a great feature, letting you quickly view open windows and virtual desktops. How Task view itself could be reached with keyboard shortcut combination of ⊞ WINDOWS + TAB some users will prefer this way of using it and thus button on the taskbar is something you do not want or need. There is a very easy way to remove mentioned button and I will show you how to do it. Right-click the taskbar button itself and click on Hide From Taskbar. That’s it, you have done it. Now in order for you to bring it back if you change your mind, you will have to do some extra steps but it is nothing difficult. Right-click on the taskbar and click on Taskbar settings, you will be lead to Personalization > Taskbar. Inside locate Taskbar Items and switch Task View to ON, you will see the Task View button right away showing itself again.

Each time when you press WINDOWS + PrtScn key on your keyboard a screenshot is taken and saved on your Hard drive, to be more precise, it is saved in a specific folder which is in c:\Users\Your user name\Pictures\Screenshots. Now, this specific location is not anything that's bad but it is a little deep and not so user-friendly for quick access.

Luckily this default location can be changed into any folder that you like.

Changing location

First thing is to open File Explorer and then navigate to your PC. Once you go to your PC, go to Pictures, and inside right-click on the Screenshots folder. If there is no screenshots folder inside, this means that since Windows was installed no screenshots were taken with WINDOWS + PrtScn key combination. Please note that just by pressing PrtScn you will create a screenshot but you will place it inside the clipboard ready to be pasted somewhere, with WINDOWS + PrtScn you are saving the screenshot directly in a file on your hard drive.

So once you clicked on the Screenshots folder, go to the bottom and click on properties. Inside properties go to the Location tab. In the location, tab clicks on MOVE and browse to your new location where you would like screenshots to be saved. Once you select the folder for screenshots, click on the Select Folder button and confirm with OK. After this, Windows will ask you would you like to move existing screenshots into the chosen folder. Click YES or NO, depending on your preference.

After this easy setup, all of your new screenshots will be placed now inside the chosen folder.

Thank you for reading and I hope to see you tomorrow. Take care.

The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time. Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time. Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below. Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it. Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window. Step 3: Next, click on the Administrative events under the Custom View to create special log views. Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window. Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views. Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.

• Critical – select this if you want to see the events that require your immediate attention in the custom view.
• Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
• Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
• Verbose – select this if you want to see detailed information about all the events.

Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.

• By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
• By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.

Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.

What is SYNTP.SYS file? it is a system file created by Synaptics Touchpad drivers that are responsible for all the gestures and tracking users’ touch on the Touchpad. However, what happens when this driver fails? Well, it’s either that your touchpad will partially stop working or it will completely stop working at all. And in such cases, you will encounter the SYNTP.SYS Blue Screen error along with any of the following error codes:

• IRQL_NOT_LESS_EQUAL
• KMODE_EXCEPTION_NOT_HANDLED
• INVALID_PROCESS_ATTACH_ATTEMPT

To resolve the problem, use the instructions given below as a reference.

Option 1 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 2 – Try reinstalling the Synaptics Driver

You might want to reinstall the Synaptics driver to resolve the SYNTP.SYS Blue Screen error.

• Tap the Win + R keys to open the Run dialog box.
• After that, type “appwiz.cpl” in the field and hit Enter to open the Programs and Features section in the Control Panel.
• Next, you have to look for the “Synatics Point Device driver” and right-click on it, and then click on Uninstall to remove it from your computer.
• Restart your PC and then check for updates under the Windows Update section.
• After that, it will find the latest available and stable Synaptics driver and then install it.
• Then click the “Check or Updates” under the Windows update section and it will automatically look for the latest available Synaptic driver and install it for you.
• Now restart your PC and for the changes to take effect.

Option 3 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 4 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the SYNTP.SYS errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 6 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like SYNTP.SYS Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:

• “No bootable device – insert boot disk and press any key”
• “No Boot Device Found. Press any key to reboot the machine”
• “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
• “No boot device is available”

The most common reasons for 3F0 error to occur is:

• Using the unbootable device or disk to boot from.
• If the bootable hard drive you are using might have corrupted or damaged somehow.
• MBR or boot sector is damaged on the bootable hard drive.
• If your system has gone through a virus or malware attack.
• The wrong boot order in the BIOS.
• Hard disk connection problem.
• System files or boot files unknowingly damaged.
• Corrupt hard drive partitions.

This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset

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Performing hard reset can often solve issues, to perform a hard reset do the following:

• Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
• Then disconnect all peripherals, including the removable hard drive, etc.

then

• Press and hold the power button for 15 seconds to drain all remaining power.
• Insert the battery, and then re-plug the AC adapter into the laptop.
• Press the power button to turn on the computer.
• Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.

Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool

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Use the built-in tool in the Hp device to solve the issue:

• Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
• Next, press the F2 key.
• Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
• Select Hard Drive from the Component Tests menu.
• Click on the Quick Test, then click on the Run once button.
• If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings

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• Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
• To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
• Once loaded, press F10 to Save and Exit.
• Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive

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• Turn the computer off and remove the power cable.
• If you have a removable battery, take it out
• Disconnect your hard drive and then connect it back.
• Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR

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• Boot from the original installation DVD (or the recovery USB)
• At the Welcome screen, click Repair your computer.
• Choose Troubleshoot.
• Choose Command Prompt.
• When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System

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• Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
• During the installation process, launch Command Prompt.
• In Windows 7, under the System Recovery Options tab, click Startup Repair.
• In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

If you are visiting a single folder many times during the day it might be beneficial to place its shortcut on the desktop for easy access. But did you know that you can also set a keyboard shortcut for that same folder shortcut making it available simply by clicking desired key combination? In order to make a keyboard shortcut for the desired folder know that it is available only when you have a shortcut of the desired folder, it cannot be done on the folder itself, only on its shortcut. Now folder shortcut does not need to reside on desktop, you can place it anywhere you like, but it must be a shortcut. So the first step is of course to make a shortcut of the folder that you wish to have access via keyboard key combination and place it where you wish. Once you have done this step, right-click on it and choose properties. Inside properties at the top click on the Shortcut tab and then inside Shortcut Key, press the key combination that you wish to associate with this folder. Confirm with OK and start using fast folder access with your desired key combination.

If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:

“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”

In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

• Open Command Prompt while your computer is in the Repair Mode.
• Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
• After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
• The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.

Error Code 80240020 – What is it?

Users who receive Error Code 80240020 when attempting to install and/or upgrade to Microsoft Windows 10, are receiving the error because the Windows 10 installation folder is either corrupted or unfinished. As a result of this error code, your download and the subsequent update will not process correctly. Users who receive this code do not have to do anything specific, as it might mean that they are attempting to update before their system is ready. These users can simply wait for their computer to prompt them for the update, and then follow the on-screen instructions for the update. However, if a user is seriously wanting to update to Microsoft Windows 10 prior to the prompt, there are ways around error code 80240020. Common symptoms include:

• A dialog box appears with the Error Code 80240020
• Microsoft Windows 10 upgrade is unsuccessful or freezes in the process of updating and displays the error code message.

Solution

Error Causes

This error is only caused by one type of issue, and that is unfinished or corrupted files being present in the Windows 10 installation folder.

• Files that are unfinished in the Windows 10 installation folder are a result of the download not processing correctly, therefore the update is not successful because your computer does not have the files that it needs.
• Files that are corrupted in the Windows 10 installation folder are a result of either a faulty download or preexisting corrupted files that need to be purged.

Until your system is ready to download the new Microsoft Windows 10 upgrade, you will be unable to install the upgrade. As stated, you have the option of waiting for your system to prompt you to download (which means that your system has made the necessary changes to its own files and is ready for the upgrade), or you can use the following steps to correct the issue yourself.

Further Information and Manual Repair

Users and Microsoft Tech Support personnel have discovered three methods to correct error code 80240020. Each of these methods should be attempted by someone who is comfortable with computer software and programs. Anyone who is not comfortable with software should either contact Microsoft Support or wait for their computer to prompt them for the Microsoft Windows 10 upgrade.

Method 1:

1. Back up the Registry of your operating system.
2. Find the Registry Key: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade]
3. Note: this Registry Key should already exist, if it does not exist, create it.
4. Create a brand new DWORD Value that is named AllowOsUpdate
5. Set the Value to 0x00000001.
6. Close and reopen your Control Panel.
7. Restart the Microsoft Windows 10 upgrade.

Method 2:

1. Download the Microsoft Windows 10 ISO (installation device) from the following website: http://www.microsoft.com/en-us/software-download/windows10
2. Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
3. Extract the ISO file to a separate USB device or burn the program to a compact disc.
4. Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Method 3:

1. Access the files on your computer via MY COMPUTER
2. Under the C: drive, access the WINDOWS folder
3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
4. Delete any files within this download folder.
5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type “net stop wuauserv” into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
6. Once the files are deleted, open and run the CMD as the administrator and type “wuauclt.exe /updatenow”. Press ENTER.
7. Access the WINDOWS UPDATE folder from your control panel, the update and download should resume without further interference from the user.

As with any other error codes, if the above methods do not rectify the issue, it may be necessary to download and install a powerful automated tool to rectify error code 80240020.