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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software.

Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’

Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc.

Product Version: 5.0.2.4762

Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine.

Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything.

To completely remove Bandoo from your computer, click here to download and install Spyhunter.

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A Quick Guide to Resolving Missing Dciman32.dll Error

Missing Dciman32.dll Error – What is it?

Dciman32.dll is a type of dynamic link library. Just like any other dll file, it includes instructions and is called to load and run different programs. The Missing Dciman32 dll error code occurs when the program dependent on this dll file type is unable to load the file. This error can occur while using or installing certain programs on your system.
  • "Dciman32.dll Not Found"
  • "Cannot find [PATH]dciman32.dll"
  • "This application failed to start because dciman32.dll was not found. Re-installing the application may fix this problem."
  • "The file dciman32.dll is missing."
  • "Cannot start [APPLICATION]. A required component is missing: dciman32.dll. Please install [APPLICATION] again."

Solution

Restoro box imageError Causes

The Dciman32.dll error causes include:
  • Dciman32.dll file corruption or removal
  • Poor program installation that uses Dciman32.dll file
  • Registry issues
  • Hardware failure
  • Malware infection

Further Information and Manual Repair

Here are some of the easiest and effective ways to fix the Dciman32 dll error on your PC:

Method 1 - Restore Dciman32 dll file Back on your PC

Remember DLL files are shared files. You might have deleted this file while uninstalling some other program on your PC. Therefore to restore Dciman32.dll file, first check your recycle bin. If you locate it, then that’s great however if you don’t, then another way to restore the Dciman32.dll file is to download it from the internet.

Method 2 - Update Drivers for Hardware Devices

To update the driver first download the latest drivers from the hardware manufacturer’s website. Now go to the start menu, then the control panel and then click the device manager. Once you open the device manager, locate the hardware device you want to update the driver for. For example, if you experience a Dciman32 dll error when you play a 3D video game, then this indicates that you need to update the drivers for your video card. Navigate through different categories of hardware devices by clicking the icon to find the hardware you want to update. After finding the hardware you’re updating the driver for, right-click on the hardware’s name and then choose properties and then the driver tab. Click update driver button. This method will take approximately 10 to 12 minutes. To activate the changes you will have to restart your PC.

Method 3 - Reinstall the Program that Uses Dciman32.dll File

Another way to resolve the Dciman32.dll error code on your system is to reinstall the program showing the error message. Poor program installation can also be the reason for the error occurrence. To reinstall the program, first, you will have to uninstall the program showing the error message, and then restart your PC to activate changes. Once your computer restarts, reinstall the deleted program. Make sure that the disc or the CD you are reinstalling the program from is bug-free and not scratched.

Method 4 - Scan your PC for Registry Issues and Viruses

If the dll error still persists, then this means either the error is triggered by viruses or registry issues. To resolve these issues you will have to install and run programs on your PC antivirus and a registry cleaner. However, you should note that installing too many programs can slow down your system’s performance.

Restoro

The best way to scan for viruses and registry issues without compromising your PC performance is to download Restoro. This is a multi-functional PC Fixer embedded with 4 powerful and unique PC repair utilities including an antivirus that scans all kinds of viruses, Trojans, and malware. It also features a registry cleaner that removes all unwanted files saved in the registry, cleans the registry, repairs the damaged dll and system files including the Dciman32.dll file, and restores them back to normal. Furthermore, to ensure your system performance at its optimum level, it is also embedded with a system optimizer. And forth utility it features is Active X controls and class scanner. This is a safe and a user-friendly program compatible with all Windows versions. Click here to download Restoro now.
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How to Fix Entry Point not Found Dll Errors

What is ‘Entry Point not found dll’ Error?

Entry Point not found dll errors are common in Windows PC. These errors indicate poor PC maintenance. An entry point is basically the memory address inside the dynamic link library. It contains the call being made. A dynamic link library on the other hand is a collection of small programs which use and request this call to run and load programs successfully on your PC. However, when this process is unable to be executed successfully, you come across ‘entry point not found dll’ error messages.

Solution

Restoro box imageError Causes

Generally speaking, some of the typical causes of ‘entry point not found dll’ errors are:
  • Missing, corrupted, and damaged dll files
  • Registry overloaded with invalid entries
  • Disk fragmentation
  • Viral infection
It is advisable to resolve these ‘entry point not found dll’ errors on your PC immediately because dll errors can cause you a great deal of inconvenience as you may be locked out and unable to access your desired programs. Furthermore, if dll errors are left unresolved, such errors can expose your PC to serious threats like system failure, system damage, corruption, and crash.

Further Information and Manual Repair

Though ‘entry point not found dll’ errors are critical errors but the good news is that these can be easily resolved. To fix dll errors on your PC, you don’t always have to hire a professional technician or be a computer programmer yourself. Here are some of the best DIY (do it yourself) ways to resolve ‘entry point not found dll’ errors on your system:

1. Reinstall the Deleted Program

This method to resolve ‘entry point not found dll’ error code is very basic. It is advisable to uninstall and then reinstall the deleted program to retrieve the missing or deleted dll files. Here’s why: dll files are shared files. There are multiple programs on your PC that may be using one type of dll file to load. Now when you uninstall a program that you no more need on your PC, chances are that it may also delete that particular dll file. And when this happens the other programs supported by the deleted dll file are unable to load. Therefore, in such an event the best way to retrieve the missing dll file is to uninstall the program that displays the errors message and then reinstall it. This will help you restore the missing dll file and run the program successfully.

2. Install an Antivirus and a Registry Cleaner

As mentioned above, ‘entry point not found dll’ errors indicate poor PC maintenance. If you don’t maintain your system, the registry overloads with bad and invalid entries, redundant and obsolete files, junk files and cookies. These files acquire a lot of space which damages dll files and the registry. Furthermore, due to data volume overload and less storage space, files are then saved in different places. This is also known as disk fragmentation. When these files are called, it takes a lot of time for the disk to consolidate fragmented data and execute the function successfully. To resolve these issues, you need to clean and restore the registry. Though this can be done manually it may be slightly complicated and time consuming therefore it is advisable to install and run a registry cleaner.

Restoro.

In addition to this, due to poor PC maintenance, viruses and malware can also enter your system unknowingly through file downloads and phishing emails. These can also damage dll files. To remove viruses and malware from your PC it is important to run an anti-virus. Instead of downloading both tools separately on your system, we recommend Restoro. This is a multi-functional and advanced PC fixer embedded with an intuitive algorithm and a user-friendly interface. It includes multiple utilities including a powerful antivirus, a high functional registry cleaner, and Active X controls and class scanner. It also functions as a system optimizer. By running this software on your system, you can easily scan all registry issues and viruses simultaneously. It repairs the damaged registry and dll files, removes unnecessary files and all types of malicious software. It is compatible with all Windows versions. It is easy to use and high on performance. It is a one-stop solution for all ‘entry point not found dll’ errors on your PC. In just a few clicks you can resolve system errors and optimize your PC performance dramatically. Click here to download Restoro and resolve ‘entry point not found dll’ errors.
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A Guide to Fixing Error 0x8007007e on Windows 10

Error Code 0x8007007e – What is it?

Error code 0x8007007e often occurs when users attempt to use Windows Update but are unable to access updates or webpages. To resolve this issue, you will need to use tools that detect and correct corrupted files as this is usually the main reason for the error.

Solution

Restoro box imageError Causes

Once this error code is encountered, it's a clear indication that your Operating System has malfunctioned. This could be a consequence of an incorrect or failed installation of software. The software might leave invalid entries in the Windows registry. Improper shut down of your system and a malware attack are also causes of error code 0x8007007e. Additionally, someone with little or no technical knowledge might have deleted a system file by accident. Missing system files can also equate to other error codes such as registry error code 19.

You may not always be able to prevent issues from affecting your computer, but proper measures can be taken to limit your risk of experiencing problems like error code 0x8007007e. See the following suggestions below:

  • Ensure proper system maintenance by regularly using your automated tool. This will ensure your system is in good shape and error-free. It will also clean your system regularly leading to a boost in PC performance
  • Keep antivirus software up-to-date. Antivirus software if crucial for the proper functioning of your computer. Keeping your antivirus updated is one of the best ways you can avoid problems with your PC.

Further Information and Manual Repair

Method One: System File Checker

System File Checker is a Windows tool that allows users to check their system for corrupt or bad system files. The utility scans for corrupt files and repairs them as well as files that may have gone missing.

Depending on the type of Windows operating system on your computer, you may need to follow varying instructions. However, note that Windows operating systems including Windows 10 and Windows 8 or 8.1 and Windows Vista all provide access to System File Checker via Command Prompt.

Once you run System File Checker, the tool should be able to repair and replace corrupted files. However, in cases where the repair process does not take place, you can attempt a manual repair by replacing the corrupt file the tool identifies with a good file. The process may require technical knowledge of Command Prompt so consider help from a Windows repair technician or consider contacting Windows for instructions based on your computer’s operating system.

Method Two: Run System Restore Tool

The System Recovery Options menu in Windows contains many tools which can enable users to resolve serious errors. In the case of Error Code 0x8007007e, one of the best tools in this menu is System Restore.

When an error occurs which inhibits users from accessing key functions on their system, System Restore enables the user to restores the computer to an earlier period without causing harm to files, photos, or documents.

However, once you run this tool, you will only be able to access files available within the period to which your computer is restored. For this reason, carefully consider which period is best suited to your purposes. Also, ensure you restore the system to a time when error code 0x8007007e was not present on your machine.

If System Restore does not resolve the error, you may undo the restoration changes. Ensure you have sufficient free space on your machine hard disk before you proceed (300 MB at least for hard drives above 500MB or at least 50 MB for smaller sized disks).

Method Three: Download Automated Software

When it comes to resolving error codes, it can often be a frustrating and tricky venture, especially when you are attempting to fix the problem manually. The Internet is awash with bits and pieces of instruction, some misleading at best with uncertain success rates.

But what if there was a one-stop-shop or better yet a tool that offered solutions for error codes including 0x8007007e?  Download a powerful automated tool that offers easy and effective, user-friendly solutions for users with varying error code problems.

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OneXPlayer Mini Handheld Gaming PC
OneXPlayer is a direct competitor to Valve’s upcoming steam deck. This device is clearly inspired by Valve’s offering and it shows all over the place, from its looks to its purpose and aims to PC gamers as a handheld device.

OneXPlayer miniHardware under the hood

This device is packing a 7-inch 1080p display, 11th generation Intel Core i7-1195G7 CPU, stunning 16GB of RAM, 512GB SSD drive with the option to purchase 1TB or 2TB model. GPU of choice is Intel iris Xe Graphics that is in our opinion a bottleneck in the whole system and for more demanding games, we believe switching them to 720p would be a better option. Everything here is powered with a 10455 mAh lithium-ion battery.

OneXPlayer inputs and other stuff

Handheld is equipped with dual bumpers and dual linear triggers. The console comes with dual speakers on both sides of it. Inside the console, there is an aluminum heat sink with copper heat pipes and a fan in order to cool internal hardware. On the outside, we have two USB-C ports and one USB-A port for connections, and of course, a headphone jack for headphones. The console comes with Wi-Fi 6 and Bluetooth 5.0 for wireless connectivity.

Price

The base entry model will cost you a whopping $1.259, 1TB model $1.399 and 2TB one will go as far as $1,599. With this kind of price, I am not sure it can come up as a winner against Valve. Sure it is packing fully licensed Windows 11 that will for sure offer more options than Stem’s OS based on Linux but even with that advantage I do not think it justifies such a big price difference.

Conclusion

Of course, this kind of console or handheld PC will still find its customer base, many users will probably like it since it comes Windows ready out of the box. Sure, you can place Windows on Steam deck as well but you will need to know how, where everything is ready and you can run beside steam other launchers without issues like origin, uplay, gog, etc. How this will be accepted by community time will tell but it is good to see that there is variety and competition in handheld PC space.
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Fix Microsoft Word Stopped Working in Windows
Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

  1. Update MS Word

    Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.
  2. Check the file

    Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.
  3. Run Word in safe mode and disable add-ins

    Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error
  4. Repair Word installation

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish
  5. Reinstall MS office

    If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.
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Windows 11 different sounds for dark theme
Windows 11 dark mode2Interesting information has come out from Microsoft, Windows 11 dark theme will include a different sound theme from its standard light one. When in dark mode on Windows 11, the system sounds generally become softer, and they echo a bit, creating a more soothing experience that matches the overall look and feel of the dark mode. Flipping back to light mode brings the system sounds back to their normal level. However, even though the light model has slightly louder sounds than the dark mode, Microsoft has taken great care to make sure the audio is more soothing, according to a report from CNBC. The designers of Windows 11 took inspiration from an approach called calm technology. Microsoft’s Christian Koehn and Diego Baca wrote about calm technology in a post on Medium. In it, they said, “Windows 11 facilitates this through foundational experiences that feel familiar, soften formerly intimidating UI, and increase emotional connection.” According to a Microsoft spokesperson in a statement to CNBC, “The new sounds have a much rounder wavelength, making them softer so that they can still alert/notify you, but without being overwhelming.”
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Fix System Interrupts high CPU usage
System Interrupts are operating system processes that function as an alert system for the CPU. So whenever a scenario needs the attention of the CPU, it alerts the CPU about it. In turn, the CPU suspends what it is doing, saves it, and then takes care of that important job and once that job is completed, it resumes back to what it was doing. This indicates that although System Interrupts appears as a process, it’s actually not. As a matter of fact, it is like a manager that reports to the CPU about all interrupts that happen on a hardware level, e.g. hardware interrupts. And if there are lots of interrupts, this means that there might be various errors occurring on a hardware level. As a result, it may take a lot of system resources. And if you consider disabling System Interrupts, stop right there as your computer will almost become useless without it. So if you see System Interrupts consuming high CPU usage in your Windows 10 computer, you can fix it without having to disable it and cause more problems. If System Interrupts takes up more than 5 to 10% of CPU, then you definitely have a problem. This could be happening due to some hardware or driver issue. The first thing you can do is to try rebooting your computer once and see if the issue comes back or not. High CPU usage of System Interrupts is a huge backlog for the CPU and it stays in the loop. If a simple system restart didn’t fix this issue, here are some suggestions you can try.

Option 1 – Try to update the hardware drivers

As stated, the problem might have something to do with hardware drivers so you can try to update these drivers and see if it works.
  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Hardware drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.
Note: On the other hand, if a recent update has caused the System Interrupts high CPU usage, then you might want to roll back your hardware drivers to their previous versions. You can check with the Windows Update History to check out any recent updates as well as the previous ones.

Option 2 – Try to disconnect and reconnect all hardware and cables

A lot of users reported that they were able to fix the problem by disconnecting and reconnecting cables and hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 3 – Try to enable or disable Hardware

If you do not want to remove hardware, you can just disable them using the Device Manager. Note that this can also be applied to the internal hardware.
  • Tap the Win + X + M keys to open the Device Manager.
  • Next, navigate to the device you want to disable.
  • Then right-click on it and choose to disable the device.
Note: Make sure that you disable one device at a time and then give it a couple of minutes and check if there are any changes in the CPU usage to pinpoint the hardware. And if there is no change, you need to enable the device you’ve just disabled and then proceed to disable the next hardware device. If there are changes, then it’s probably the culprit. Just keep in mind that you must no disable any device that is needed to keep your system up and running.

Option 4 – Try to update the BIOS/UEFI

Updating the BIOS/UEFI can help you fix the high CPU usage of System Interrupts but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Restart your computer to apply the changes made.

Option 5 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Performance Troubleshooter:
  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
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Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
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Fix Chrome Error ERR_ICANN_NAME_COLLISION
If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:
“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”
This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.

Option 1 – Try to check the integrity of the Hosts file

To check the integrity of the Hosts file, refer to the following steps:
  • You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
  • After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
  • Next, make sure that you write the block URLs in your computer in the list and then save the file.
Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.

Option 2 – Try to check the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to use the Registry Editor

Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
  • Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
  • Now exit the Registry Editor and restart your computer to apply the changes made

Option 4 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 5 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Run a malware scan using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Enable or Disable the Reserved Storage
A lot of users complain about low storage space each time a Windows Feature update is released as well as to complain about not being able to download the updates, slow update experience, and many other complaints. The main issue is that many users do not have enough storage space available on their PCs. And now to make sure that none of the updates gets stuck because of low storage space, Microsoft presented the Reserved Storage feature which comes preinstalled with v1903 or those where v1903 was clean installed. This guide will be showing you how you can enable or disable the Reserved Storage in your Windows 10 computer. As you know, the Windows Update process should have enough space so that it can download, extract and apply the update on the computer. Usually, the size of the Reserved Storage is around 7GB which gives enough space for the update, temporary files, system caches, apps, and many more. And according to Microsoft, the size of the Reserved Storage space will vary from time to time and will depend on how you use your computer.

Explanation

The Reserved Storage space feature is enabled by default on devices that come preinstalled with the May 2019 update or after performing a clean installation of the Windows 10 OS. To check if your computer has this feature, you need to go to Settings > System > Storage and from there click on the “Show more categories” link and then click on the “System & reserved” option. However, if you can’t find the Reserved Storage from the list, then it’s probably because your computer has limited space on the hard disk or it is not a fresh or new install. On the other hand, if you have this feature but have no use for it and want to disable it instead, then read on as this post will also show you how it’s done.

Solution

Keep in mind that when you disable the Reserved Storage feature, chances are, you might be unable to enable it back so you need to make sure that it’s really what you want to do before you disable it permanently. So if you really want to disable Reserved Storage, you can do so using the Registry Editor. Before you proceed, you have to create a System Restore point first and then carry out the following steps.
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionReserveManager
  • From there, double click on the DWORD named “ShippedWithReserves” and set its value to “1”.
  • Once you’re done, restart your computer and see if the Reserved Storage feature is now gone.
On the other hand, if you want to reduce the Reserved Storage space, there are two ways you can do that. First, you can go to Settings > Apps > Apps & features > Manage optional features and from there, uninstall the optional features that you do not use. The second one is you have to go to Settings > Time & Language > Language and then uninstall the languages and their add-on which you don’t use. Note: The Reserved Storage feature is also used by system processes and apps to create temporary files and once the Reserved Storage space fills up, Windows 10 will delete them automatically. It is undeniable a useful feature so disabling it is not recommended but if you are running on low storage space and don’t have much choice, then you may disable it at your own risk.
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