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MyScrapNook Complete Removal Tutorial

MyScrapNook is a browser extension for Google Chrome that allows users to easily find scrapbook templates, layouts, and graphics. This extension requires the use of Adobe Flash Player and does not work with Chrome’s built-in flash player.

When installed MyScrapNook will change your home page and default search engine to MyWebSearch.com. It will also inject unwanted ads and sponsored links into your search queries.
This extension has been marked as a Browser Hijacker by several anti-virus applications and is recommended to remove it from your PC.

From the Author:

FREE scrapbooking templates, layouts, and graphics!
Get creative with tons of FREE scrapbooking features.
With MyScrapNook, you can make beautiful, custom scrapbooks — with just a few clicks. Let us help you capture the memories with FREE scrapbook templates.
The MyScrapNook extension offers convenient web search and features from the Chrome New Tab page.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your web browser configurations are altered to make it do things you don’t intend. Basically, nearly all browser hijackers are created for marketing or advertising purposes. These are generally used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Many people assume that such websites are legitimate and harmless but that is not the case. Nearly all browser hijacker pose an existent threat to your on-line safety and it is important to classify them under privacy dangers. Browser hijackers can even allow other vicious programs without your knowledge to further damage your computer.

How to know whether the web browser is hijacked?

There are numerous signs of browser hijacking. Below are some of them: the browser’s home page is changed; bookmark and the new tab are likewise modified; the default online search engine has been changed and your browser security settings have been cut down without your knowledge; you notice many toolbars on the web browser; numerous pop-up ads show up and/or your browser popup blocker is disabled; your web browser gets slow, buggy, crashes often; You cannot access particular websites, especially anti-virus sites.

Exactly how browser hijacker infects PCs

There are several ways your computer can become infected by a browser hijacker. They typically arrive through spam e-mail, via file-sharing websites, or by a drive-by-download. They also come from add-on application, also known as browser helper objects (BHO), web browser extensions or toolbars. Also, certain freeware and shareware can put the hijacker within your PC through the “bundling” technique. An example of some notorious browser hijacker includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are constantly changing.

Browser hijackers can interrupt the user’s web browsing experience greatly, track the websites visited by users and steal sensitive information, cause problems in connecting to the net, and then finally create stability problems, causing applications and system to freeze.

Removing browser hijackers

Some hijackers can be removed by deleting the free software they came with or by eliminating any extension you have recently added to your browser. Sometimes, it could be a difficult job to discover and remove the malicious component because the associated file could be running as part of the operating system process. And there is no denying the very fact that the manual fixes and removal methods can certainly be a difficult job for an amateur computer user. On top of that, there are plenty of risks associated with fiddling around with the system registry files.

Experts always recommend users get rid of any malicious software including browser hijacker by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal process. If you’d like to eliminate persistent hijackers effectively, install the top-rated, award-winning anti-malware software Safebytes Anti-Malware. Together with the anti-virus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in deleting all linked files and modifications in the computer registry automatically.

Learn How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad and the degree of the damage can vary greatly with regards to the type of infection. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites that you want to visit. It might also block you from installing anything on your computer, especially the antivirus program. If you’re reading this, you may have infected by malware that prevents you from installing security software such as Safebytes Anti-Malware. There are some steps you can take to get around this issue.

Download the software in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should prevent it. Since only the bare minimum programs and services start-up in “Safe Mode”, there are rarely any reasons for issues to take place. Here are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers).

1) Press the F8 key repeatedly as soon as your computer boots, however, before the big Windows logo or black screen with white texts shows up. This will invoke the “Advanced Boot Options” menu.
2) Select Safe Mode with Networking using arrow keys and press ENTER.
3) As soon as this mode loads, you should have the internet. Now, utilize your browser to download and install Safebytes Anti-malware.
4) Immediately after installation, run a complete scan and allow the software program to delete the threats it finds.

Switch to some other internet browser

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-malware from your flash drive

Another solution is to store and run an antivirus program completely from a USB drive. Abide by these steps to run the anti-malware on the affected computer.
1) Make use of another virus-free computer to download Safebytes Anti-Malware.
2) Connect the USB flash drive to a USB port on the uninfected computer.
3) Double click on the downloaded file to open the installation wizard.
4) Pick a thumb drive as the place when the wizard asks you where you want to install the software. Follow activation instructions.
5) Transfer the USB drive from the uninfected computer to the infected PC.
6) Double-click the EXE file to run the Safebytes program from the thumb drive.
7) Click on the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Destroy Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software program for your desktop? You can find many applications on the market that comes in free and paid versions for Windows computers. A few are really worth your money, but most aren’t. You have to be very careful not to select the wrong product, particularly if you purchase a paid software. One of the highly recommended software by industry experts is SafeBytes Anti-Malware, a popular security application for Windows computers.

SafeBytes anti-malware is a trustworthy tool that not only protects your computer system completely but is also very user friendly for people of all ability levels. Once you’ve got installed this software program, SafeBytes superior protection system will ensure that absolutely no viruses or malware can seep through your personal computer.

There are many great features you will get with this particular security product. Here are a few popular features found in this computer software:

Anti-Malware Protection: With a critically acclaimed malware engine, SafeBytes offers multilayered protection that is intended to catch and get rid of threats that are concealed deep inside your computer’s operating system.

Live Protection: SafeBytes gives you round-the-clock protection for your PC limiting malware intrusions in real-time. This software will always keep track of your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat situation.

“Fast Scan” Features: This software program has got one of the fastest and most efficient virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete.

Safe Web Browsing: SafeBytes inspects the links present on a web page for possible threats and tells you whether the site is safe to view or not, through its unique safety ranking system.

Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is operating in the background.

24/7 Premium Support: You can obtain high levels of support 24/7 if you’re using their paid version.

SafeBytes has created a wonderful anti-malware solution to help you conquer the latest malware threats and virus attacks. Malware trouble will become a thing of the past once you put this tool to use. If you’re seeking the very best malware removal tool out there, and if you don’t mind paying out some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually remove MyScrapNook without the use of an automated tool, it might be actually possible to do so by deleting the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browser’s AddOn/Extension manager and removing it. It’s also advised to reset your browser settings to their default state.

If you opt to manually delete the system files and Windows registry entries, use the following list to ensure that you know precisely what files to remove before executing any actions. Please be aware that this is for professional users only and may be challenging, with incorrect file removal causing additional PC errors. In addition, some malware keeps replicating which makes it difficult to get rid of. Doing this in Safe Mode is recommended.

Folders:
%LOCALAPPDATTA%\Google\Chrome\User Data\Default\Extensions\lbapdklahcjljfincdglncfpdgfhckcf
%LOCALAPPDATTA%\Google\Chrome\User Data\Default\Local Extension Settings\lbapdklahcjljfincdglncfpdgfhckcf
%LOCALAPPDATTA%\Google\Chrome\User Data\Default\Sync Extension Settings\lbapdklahcjljfincdglncfpdgfhckcf
%LOCALAPPDATTA%\My Scrap NookTooltab

Registry:
key My Scrap Nook at HKEY_CURRENT_USER\Software\
key My Scrap NookTooltab Uninstall Internet Explorer at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\

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Restoro box imageError Causes

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fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

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Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
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NewTabAid Malware Removal Guide

New Tab Aid is an extension for Google Chrome. It is published by Spigot Inc. It is classified as a potentially unwanted browser hijacker as it injects Yahoo search into your new tab windows. This extension also adds recently viewed tabs under the search bar. It also redirects all your searches to Yahoo instead of your default browser search engine. It is often found bundled with other software found on the internet and not installed directly by the user. For these reasons, numerous anti-malware utilities flag New Tab Aid as potentially unwanted or malicious.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a kind of malicious software that changes internet browser configurations without the user’s knowledge or permission. These types of hijacks appear to be increasing at an alarming rate around the world, and they could be actually nefarious and often harmful too. Browser hijackers could do more than just modifying homepages. The idea is to force users to visit specific websites that are looking to improve their website visitor traffic and produce higher ad earnings. Even though it may seem naive, all browser hijackers are damaging and therefore always regarded as security risks. Browser hijackers can even allow other vicious programs without your knowledge to further damage your personal computer.

Major signs that your web browser has been hijacked

There are numerous signs of browser hijacking: 1. the home page of your respective web browser is changed all of a sudden 2. you see new unwanted bookmarks or favorites added, typically directed to advertisement-filled or pornography sites 3. the default web browser settings are changed and/or your default web engine is altered 4. unwanted new toolbars are added to your browser 5. you observe numerous ads show up on your browsers or computer screen 6. your web browser gets sluggish, buggy crashes regularly 7. Inability to navigate to particular websites, particularly anti-malware and other security software sites.

How does a browser hijacker infect a computer?

Browser hijackers might use drive-by downloads or file-sharing networks or even an email attachment in order to reach a targeted computer. Many web browser hijackings come from add-on applications, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to provide them additional features. Browser hijackers sneak into your computer in addition to free software application downloads also that you unintentionally install alongside the original. Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijacking can result in severe privacy issues and also identity theft, affect your browsing experience by taking control of outgoing traffic, substantially slows down your personal computer by consuming a lot of resources, and cause system instability also.

How to fix a browser hijack

Certain browser hijacking could be quite easily stopped by discovering and eliminating the corresponding malware software through your control panel. However, most hijackers are hard to get rid of manually. No matter how much you attempt to remove it, it may come back again and again. Moreover, browser hijackers could modify the Windows registry therefore it can be very hard to repair manually, particularly when you’re not a very tech-savvy individual.

Virus Blocking Access To Safebytes Site And Preventing Anti-Malware Downloads - What To Do?

Malware can cause all kinds of damage if they invade your computer, from stealing sensitive information to deleting files on your computer system. Certain malware goes to great lengths to stop you from installing anything on your computer system, especially anti-malware software programs. If you’re reading this, you probably have affected by malware that prevents you from installing a computer security application like Safebytes Anti-Malware. Although this sort of issue will be tougher to get around, there are a few actions you can take.

Eliminate malware in Safe Mode

If any malware is set to load immediately when Microsoft Windows starts, getting into Safe Mode could block this attempt. Just minimal required applications and services are loaded whenever you start your personal computer into Safe Mode. The following are the steps you need to follow to take out viruses in Safemode. 1) Tap the F8 key repeatedly as soon as your PC boots, however, before the large Windows logo shows up. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have the internet. Now, obtain the malware removal application you want by using the web browser. To install the software, follow the directions within the installation wizard. 4) Once the application is installed, let the diagnostic scan run to eliminate viruses and other threats automatically.

Switch over to an alternate browser

Malicious program code may exploit vulnerabilities on a particular browser and block access to all anti-malware software sites. The most effective solution to avoid this issue is to choose a browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you safe online.

Install and run antivirus from your USB drive

Another way is to download and transfer an antivirus application from a clean computer to run a scan on the affected system. Do these simple measures to clean up your affected computer using a portable antivirus. 1) Download the anti-malware program on a virus-free computer. 2) Insert the USB drive on the same system. 3) Double-click the exe file to open the installation wizard. 4) When asked, select the location of the pen drive as the place in which you want to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Now, transfer the USB drive to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the software. 7) Run Full System Scan to detect and get rid of all sorts of malware.

Ensure the Safety of Your PC by Installing SafeBytes Anti-Malware

These days, anti-malware software can protect your computer from various types of internet threats. But exactly how to decide on the best one among many malware protection application that is available on the market? As you might be aware, there are several anti-malware companies and products for you to consider. Some of them are good, some are ok types, and some will destroy your computer themselves! When searching for antimalware software, pick one that provides reliable, efficient, and full protection against all known viruses and malware. One of the highly recommended software by industry experts is SafeBytes Anti-Malware, the most dependable program for Microsoft Windows. SafeBytes anti-malware is a powerful, very effective protection tool designed to assist end-users of all levels of computer literacy in detecting and eliminating malicious threats out of their computer. This program could easily detect, remove, and protect your computer from the most advanced malware attacks including spyware, adware, trojan horses, ransomware, parasites, worms, PUPs, along with other possibly damaging software programs. SafeBytes has excellent features when compared to various other anti-malware programs. Let’s look into some of them below: Active Protection: Malware programs trying to get into the computer are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will constantly monitor your computer for any suspicious activity and updates itself continuously to keep current with the latest threats. Antimalware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and remove the malware threats hiding in your PC effectively. Web Security: Safebytes allots all websites a unique safety rating that helps you to get an idea of whether the webpage you’re about to visit is safe to browse or known to be a phishing site. Lightweight: SafeBytes is well known for its minimal impact on computer resources and great detection rate of diverse threats. It operates quietly and efficiently in the background so you are free to utilize your personal computer at full power all of the time. 24/7 Customer Service: For any technical concerns or product assistance, you can get 24/7 professional assistance through chat and email.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove NewTabAid without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by NewTabAid

Files: C:windowssystem32services.exe C:Windowswinsxsamd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1services.exe C:WindowsInstallerbbee3ba2-89af-930c-bb78-1fb4e17db3cc C:DOCUME~1USER~1LOCALS~1Tempnsw1.tmp C:c0b5e060b7e0becc89a6b6111a8644db7612072dc9a02f5bd32dc25dc459d7 C:DOCUME~1USER~1LOCALS~1Tempnsw2.tmp C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmp C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmpSM.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32rsaenh.dll C:c0b5e060b7e0becc89a6b6111a8644db7612072dc9a02f5bd32dc25dc459d7 C:DOCUME~1USER~1LOCALS~1Tempnsw2.tmp C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32rsaenh.dll c:autoexec.bat C:WINDOWSsystem32cmd.exe C:DOCUME~1USER~1LOCALS~1Temp~sp4.tmp.exe C:DOCUME~1USER~1LOCALS~1Tempnsb6.tmp C:DOCUME~1USER~1LOCALS~1Tempnsw2.tmp C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmpSM.dll C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmpSystem.dll C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmp.dll C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmpNSISdl.dll C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmppixel C:DOCUME~1USER~1LOCALS~1Temp~sp4.tmp.exe C:DOCUME~1USER~1LOCALS~1Tempnsb6.tmp C:DOCUME~1USER~1LOCALS~1Tempnsb7.tmpSystem.dll C:DOCUME~1USER~1LOCALS~1Tempnsb7.tmpSM.dll C:DOCUME~1USER~1LOCALS~1Tempnsw1.tmp C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmp C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmpNSISdl.dll C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmppixel C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmpSM.dll C:DOCUME~1USER~1LOCALS~1Tempnsg3.tmpSystem.dll C:DOCUME~1USER~1LOCALS~1Temp~sp4.tmp C:DOCUME~1USER~1LOCALS~1Tempnsr5.tmp C:DOCUME~1USER~1LOCALS~1Tempnsb7.tmp C:DOCUME~1USER~1LOCALS~1Tempnsb7.tmpSM.dll Registry: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionRunRandom.exe HKCUSOFTWAREMicrosoftWindowsCurrentVersionRunRandom.exe HKEY_LOCAL_MACHINEsoftwaremicrosoftwindowscurrentversionpoliciesexplorerEnableShellExecuteHooks= 1 (0x1) HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionpoliciesExplorerrunRandom.exe
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Fix Storport.sys BSOD errors in Windows
As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:
  • KMODE_EXCEPTION_NOT_HANDLED
  • KERNEL DATA INPAGE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • SYSTEM SERVICE EXCEPTION
Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:
  • “Improved performance, both in terms of throughput and the system resources that are utilized.
  • Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”
If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to Storport.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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