FromDocToPDF Step by Step Removal Guide

Error Code 0x80072ee7 - What is it?

Error Code 0x80072ee7 is an error code that is most commonly associated with Windows 10 and the use of the Windows Store. Several things can cause this error, which has been present as an error message in Windows 10 and all the way back through Windows 8.

Common symptoms include:

• An error message when you attempt to connect to the Windows Store.
• Inability to download or install purchases from the Windows Store.

Fortunately, there are several simple methods that can be used to attempt to resolve Error Code 0x80072ee7 on your Windows machine. These methods don’t require advanced computer knowledge or familiarity with high-level tools, so the average user should be able to complete them without help. However, if you feel like you need assistance in resolving Error Code 0x80072ee7, always contact a qualified Windows repair technician who can assist you.

Solution

Error Causes

There are four basic things that can cause Error Code 0x80072ee7 to appear on a Windows device. The first is that the connection to the Internet is limited in some manner, either due to a system or equipment error. Secondly, some parts of the update components could be missing. Next, an error within the DNS can be a cause. Finally, having any kind of compatibility errors on the machine (for example, between the antivirus software that you run and the Windows Update tool) can lead to the appearance of Error Code 0x80072ee7.

Further Information and Manual Repair

There are a few different methods that you can try in order to resolve the appearance of Error Code 0x80072ee7 on your Windows machine. These are fairly simple to complete, but if you do not feel confident in your ability to carry them out successfully, you may want to get in touch with a qualified computer repair technician to help you.

Here are the best methods to employ as you seek to resolve Error Code 0x80072ee7 on your Windows device:

Method One: Check Your Connection

Make sure that you are able to connect to the Internet by visiting several common sites like Google in order to ensure that your issue is not related to your Internet service provider or the equipment that you are using to access the Internet.

Method Two: Use an Alternative DNS

If you believe that your DNS connection may be the problem, you can change the specific DNS that you are using to one that is provided by Google. This can resolve any conflicts that may occur because of the IP address detected on your device. In order to do this, simply follow these steps:

• Step One: Go into your control panel and click on the option for “Network and Internet,” then select “Network and Sharing Center.” You’ll want to find the option to “change adapter settings,” which is normally located on the left bar of the navigation panel.
• Step Two: Find the connection method that you are employing (i.e. Wi-Fi network).
• Step Three: Right-click and find the connection properties menu. Under the TCP/IPV4 menu, click on the option to change your DNS numbers to manual entry and set your preferred DNS server to “8.8.8.8” and your alternate server to “8.8.4.4”.

Once these steps are complete, you can reattempt to connect to the Windows Store. You may need to restart your computer before connecting.

Method Three: Run the Fix It Tool from Windows

Microsoft has created a great tool that can automatically scan your computer for a number of common errors and attempt to fix them as they are encountered. This can be downloaded directly from the Windows site and can be used to try to fix not only Error Code 0x80072ee7 but also many other error messages that may pop up on your computer.

After you have run the Fix It tool, it is always a good idea to restart your computer to allow any changes that have been made to fully take effect.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

A few days ago we celebrated fixing of months-long PrintNightmare vulnerability by Microsoft, sadly a new bug and issue have been found. Firstly discovered Microsoft stated:

A remote code execution vulnerability exists when the Windows Print Spooler service improperly performs privileged file operations. An attacker who successfully exploited this vulnerability could run arbitrary code with SYSTEM privileges. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

A few days ago, Microsoft officially released a patch that was supposed to finally fix it. As you might recall this vulnerability was present for quite some time, Microsoft's solution after a long struggle was to elevate certain privileges to administrator account only and remove user accounts from managing printers. It complicated things a little bit but it was stated payoff was worth it. The new issue now is that on a system that already had accounts created and set, old accounts still can hijack the system, patch issues address only accounts that are created after the fix is administrated, old ones can still do whatever they want. Once again of course Microsoft has stated that until it is again resolved you should again disable the Print Spooler service as a temporary workaround.

In the latest news, Microsoft has reached a deal to purchase Activision Blizzard for 67.8 billion. Now franchises like Warcraft, Starcraft, Overwatch, Call of duty, Diablo are now the property of Microsoft and I am sure that some of these games we can expect to be included in the Xbox game pass. This is the second large game company acquisition by Microsoft, Acquiring Bethesda first and a big hit to Sony since Xbox will now have more games in its catalog and as exclusives. Of course, the sale has to go through the standard closing conditions and completion of regulatory review and Activision Blizzard’s shareholder approval before it’s finalized. Assuming that all goes well, the deal is slated to be completed during the fiscal year 2023, which is July 1, 2022, through June 30, 2023.

Error Code 0x8007007e – What is it?

Error code 0x8007007e occurs in Windows 8 or 8.1 when users attempt to, but fail to successfully use Windows Update. When this occurs, Windows 8 or 8.1 users will not be able to access updates or certain web pages. This error manifests itself via the following common symptoms:

• Inability to complete tasks via Windows Update
• Message box displaying error code 0x8007007e message

Solution

Error Causes

Error code 0x8007007e is usually caused by a malfunction within your system. This malfunction may be due to several issues such as malware on your device, or the accidental removal of a registry entry or system file.

Further Information and Manual Repair

To correct issues related to error code 0x8007007e in Windows 8.1, users may need to employ one or several manual repair methods. Users will not necessarily need technical skills to accomplish this task. However, if you are uncertain of your skills or you are unable to resolve the issue after completing the tasks below, consult a Windows repair technician or use an automated tool.

Method one: System File Checker

System File Checker (SFC) enables users to check their system for corrupt or missing system files. You will need to use Command Prompt. To access System File Checker on Windows 8 or 8.1, follow the instructions below.

• Step one: Tap or use the mouse to click Search
• Step two: Type Command Prompt in the Search box
• Step three: Select Command Prompt, and then click Run as administrator
• Step four: Type password if prompted by Command Prompt to do so or simply click Allow

Whether you run Windows 8 or 8.1 operating system on your computer, System File Checker will begin to find and repair missing or corrupted system files. If, however, you are unable to successfully complete the task via Command Prompt, repeat the steps above. You may also consider help from a professional or simply move to the next manual repair method listed below.

Method two: Perform a Clean Boot

A Clean Boot will help users determine if error code 0x8007007e in Windows 8.1 is caused by a problem associated with startup programs. Problems may arise when there is conflict among programs that run in the background when users turn on their device. To run a clean boot, follow the steps below:

• Step one: Click the Start button and type msconfig in the search box
• Step two: Click Services tab
• Step three: Click Hide all Microsoft Services box then select Disable All
• Step four: Click Startup tab
• Step five: Select Disable All, then OK
• Step six: Restart the computer then check if you can now update the system

If the Clean Boot is successful, you will be able to successfully update your system without receiving error code 0x8007007e. However, if the error code reappears while you attempt to access updates or web pages, proceed to the next manual repair method below.

Method three: Scan for Malware

Since error code 0x8007007e in Windows 8 or 8.1 can be caused by issues related to malware, it’s important for users to check their system using a powerful antivirus or anti-malware software. If you do not have one on your system, you will need to download such software as soon as possible.

Once you have the software on your PC, run a scan to check if your computer has been infected. If malware is indeed on your device, remove it using the anti-malware tool.

Method four: Run System Restore Tool

Another effective manual repair method relates to System Restore. This tool enables Windows users to restore their computer to an earlier period of time in which the error code was not present. When done properly, it can effectively resolve error code 0x8007007e. Before running this tool, however, be sure you select a time in which all important files and programs are present so as not to lose them.

Method Five: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

Error Code 1627 - What is it?

Error Code 1627 is a type of HP printer installation error. It usually occurs when you try to install an HP printer on your PC. The error code 1627 pop-up hampers your ability to install an HP printer successfully. This error code is usually displayed in the following format:

Installation Error: Call to Driver Package Install returned error 1627 for package C:ProgramFilersHPHP deskjet 2510 seriesDriver storePipelinehpvplog.inf

Solution

Error Causes

Like every device installed on your PC, printers also need software called drivers to function on Windows Operating System. Although Windows supports several computer devices since many drivers are already installed in Windows but there are some devices that do need additional software to get started and operate smoothly on Windows such as Hewlett-Packard HP printers. Installing a Hewlett-Packard printer driver is slightly more time-consuming and complex than any other driver. Causes for HP printer installation usually include:

• Driver issues
• Bad Registry Keys

Though this is not a fatal error, it is still advisable to fix it right away to avoid inconvenience.

Further Information and Manual Repair

To resolve this error on your PC, you don’t necessarily have to hire a professional and spend hundreds of dollars in repair. The good news is that HP Installation error code 1627 is quite easy to fix. Here are some of the best and proven DIY methods to resolve error code 1627:

Method 1 - Uninstall and then Reinstall HP Printer Driver

HP printer installation errors can occur due to driver issues.  If the driver is not installed properly or is outdated, you will never be able to install an HP printer on your PC successfully. Therefore to solve this issue, first, make sure the driver used for printer installation is up to date. If it is outdated, then update it. On the other hand, if the printer driver is up to date but not installed properly then reinstall it. In both situations, first, you must uninstall the driver. Uninstalling the previous installation will help you clean the system. Once the system is clean you can reinstall the HP drivers again. To uninstall, go to the start menu and then the control panel. Now go to the Add/Remove program option and uninstall the driver. To activate changes, reboot your PC. Now install the updated version again.

Method 2 - Clean the Registry

If the printer software installation fails while updating, then this means the removal of the failed software was not successful. It may not show up in the Control Panel program list. This means the entries of the failed software are still present in the registry of your PC. In this scenario, you need to clean the registry and remove the bad entries from there to successfully install the HP printer driver on your system. Though this can be done manually this can be both time-consuming and slightly challenging if you are not technically sound. Therefore, to remove bad entries from the registry in seconds in just a few clicks download Restoro. This is a user-friendly PC Repair Tool deployed with a powerful registry cleaner. The registry cleaner scans your entire PC, detects and removes all bad entries and files corrupting the registry right away. Once the registry is cleaned, you can try installing the printer driver again. This is most likely to resolve the issue. Click here to download Restoro.

Method 3: Locate and Install the Driver

As was pointed out, you might need to reinstall the printer driver again. Using DriverFIX, you'll be able to automatically update your computer system and install the drivers your computer needs to operate smoothly.

As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:

“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”

While you’ll see the following error message in the Windows Store:

“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”

To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • regsvr32 Qmgr.dll /s
  • regsvr32 Qmgrprxy.dll /s

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
• Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

• Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
• Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
• Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update Service – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, reboot your computer and check if it has fixed the error.

There are times when an IT admin has to set up multiple IP addresses to the same network adapter. Setting up multiple IP addresses in scenarios like hosting various SSL sites, speed up traffic exchanges can help in avoiding being blacklisted in the SPAM filters, and so on. So in this post, you will be guided on how exactly you can assign multiple IP addresses to the network adapter in your Windows 10 computer. There are several ways to assign multiple IP addresses in a network adapter. You can do it using the Network Adapter settings or using the Netsh utility, as well as the Windows PowerShell utility. To get started, refer to each one of the options provided below.

Option 1 – Assign multiple IP addresses via Network Adapter settings

• Go to Settings first and from there, select Network & Internet, and then click on the Change adapter options. This will show you a list of both the physical and virtual network adapters in your computer.
• Next, double click on the Ethernet adapter where you want to assign the multiple IP addresses and then click on the Properties button.
• After that, you should see the Ethernet properties where you have to select the “TCP/IPv4” or “TCP/IPv6”.
• Once done, click on the Properties button and then select the “Use the following IP address” option under the General tab.
• Now you have to add an IP address, subnet, and default gateway to the network adapter and then click on the Advanced button.
• This will open the Advanced TCP/IP settings where you have to click on the Add button so you can add an IP address. From here, you can keep adding multiple IP addresses to the network adapter. You also have the option to add multiple gateways or DNS IP addresses.
• Once done, if you execute the “ipconfig” command, you should see all the secondary IP addresses listed.

Option 2 – Assign multiple IP addresses using the Netsh command

Another way to assign multiple IP addresses to your network adapter is via the Netsh command.

• In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” to open it with admin privileges.
• If a User Account Control or UAC prompt pops up, just click on Yes.
• After that, run this command: Netsh int ipv4 add address name="Local Area Connection" 192.168.100.100 255.255.255.0 SkipAsSource=True

Note: You have the option to set “SkepAsSource” since it depends on your needs using the Netsh command. When it is configured as true, the IP address won’t be used by the OS for outbound connections.

Option 3 – Assign multiple IP addresses via Windows PowerShell

• Tap the Win + X key combination and click on the “Windows PowerShell (Admin)” option.
• After opening Windows PowerShell as admin, use the NetIPAddress command so you can add more IP addresses. Execute this command: Get-NetIPAddress | ft IPAddress, InterfaceAlias, SkipAsSource
• Next, assign an IP address to a network adapter by executing this command: New-NetIPAddress –IPAddress 192.168.100.100 –PrefixLength 24 –InterfaceAlias “vEthernet” –SkipAsSource $True
• Now to modify the “SkipAsSource” parameter, use this command: Get-NetIPAddress 192.168.100.100 | Set-NetIPAddress -SkipAsSource $False

Windows 10 has a Cloud Clipboard feature that allows users to have a list of multiple copied text in place so that they can reuse it. And each time the computer restarts, the Clipboard Data is cleared. However, you can actually do it manually. How? Read on as this post will walk you through how you can turn on or off as well as clear the Clipboard history in Windows 10. This kind of feature is already available in Windows 10 v1903. In the previous versions of Windows, there was no feature to turn off history in the clipboard and users have to use other ways to clear the clipboard history. And now it seems that Microsoft has put an end to this dilemma as it now allows users to clear the clipboard history. To turn on or off or clear the Clipboard history, here are some instructions you need to follow: Step 1: Tap the Win + X keys to open the power menu and select Settings. Step 2: After that, navigate to Settings > System > Clipboard. Step 3: From there, turn off the toggle button under the Clipboard history section. This will turn off the Cloud Clipboard feature. As a result, the default clipboard will hold one last item and will not display the data on the clipboard. Note: When you tap the Win + V keys to invoke the clipboard manager, you will see a prompt that says, “Can’t show history, See all copied items in place, Turn on clipboard history”. You have the option to turn it back on by simply clicking on the available button. Doing so would only hide the existing data and makes sure that no copy of the data is kept.

Conclusion

On the other hand, if you want to clear the clipboard without affecting its history data, you have to make sure to pin the items on the clipboard that you want to stay. After that, click on the three-dotted icon for the menu and click on the “clear all” option. This will delete all the entries but will keep the pinned items on your clipboard.

What is Webguard?

Developed by Interesting Solutions, Webguard is a tool supposedly used for tracking those online who’ve developed a habit of tracking you. The application would provide logical analysis into a user’s website history, providing insight on what websites you’ve visited and also how persons are able to track your every move while browsing. While Webguard is unable to dispose of who specifically is tracking your computer usage, they’re able to determine what computer installed tracking codes or cookies on your computer system. In this case, it’s then left up to the user’s discretion to determine who they want to allow or block from tracking their online use.  Overall, this application allows the user some measure of freedom and control over their online experience. Like any other application, however, which has landed themselves a spot on Virus Total, Web guard has hidden agendas. At a distance, Webguard installs a service for Windows but later distributes advertisements. Technical details about Webguard include:

Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of Webguard Potentially Unwanted Program

While Webguard claims to track your computer usage, information reported by the application isn’t sufficient for the common computer user. This brings us back to the ulterior motive or principal objective of developing Webguard – to advertise and generate revenue from clicks made by users on Ads displayed on Internet Browsers – namely Chrome, Internet Explorer and Firefox. Why should a computer user remove Webguard? Simply, it compromises one's Internet privacy and security and it keeps abreast of your Internet history. If you’re online for an extended period, you’ll see what Webguard does. While the publishers behind the application did not alert users to the use of web beacons, cookies for tracking, and other related tracking technology, that’s not why Webguard is considered unwanted. The program is potentially unwanted because of the unpredictable advertisements it displays. Not all sites are trusted and so it’s difficult to determine, in some cases, what websites are legit for business.

Remove Webguard with Spyhunter

In most cases, at least from what I’ve seen, Webguard is installed as a single application. After it was installed for this assessment, it could be found in ‘All Programs”. This meant that one could manually delete the application from their computer system (see manual steps below). However, is that really sufficient to completely rid your PC of Webguard’s blueprints? While you might opt to remove Webguard manually – maybe because it’s more economical – an automated process is able to completely eradicate hidden threats from Webguard. In comparison to manually removing Webguard, Spyhunter penetrates your computer system for all infections. In most cases, nasty threats are unable to be removed manually. Additionally, Spyhunter not only removes installed threats, but it detects incoming ones – hence, acting as a preventative tool. Furthermore, Spyhunter detects cookies placed on your computer by Webguard. These are all undetectable threats and so an automated tool, as Spyhunter, should be used to remove Spyhunter effectively from your computer.

Manual Steps for Removal of Webguard

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: Locate the CONTROL PANEL on your computer using the SEARCH option.
• Step 2: Once the search box appears , input 'CONTROL PANEL'.
• Step 3: The Control Panel option will then appear. From the menu, choose the "Programs" option.
• Step 4: Another menu will appear. Select "All Programs and Features".
• Step 5: From the 'Programs list', search for the Webguard application.
• Step 6: Right-click on Webguard when it's found.
• Step 7:  Choose the "Uninstall" option.
• Step 8:  Follow the uninstall wizard instructions until the Webguard application is fully removed.

To completely remove Bandoo from your computer, click here to download and install Spyhunter

As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

• From the Start Menu, go to Control Panel.
• Navigate to Ease of Access Center.
• Then select the option “Make the keyboard easier to use”.
• Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
• Click on Apply and then on OK to save the changes made.

Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.