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Rapid Media Converter Removal from Windows

Rapid Media Converter is a Potentially Unwanted Program that usually comes bundled with other unwanted software. Many users reported being unaware they had installed the application. It also generates additional advertising, and for this reason, it is classified as Adware and flagged for optional removal by several AVs.

From the Author: Howard Software / Applon runs off an ad-supported platform. During general internet usage on sites where Applon Support operates, users may see advertisements in form of shopping results and new tabs. The type of ad is dependent on the content of the page as you generally browse the internet. Applon is not related to or endorsed by the underlying website. These advertisements will be identified with the Applon Name or Logo.

About Browser Hijackers

Adware is programs created to show advertisements on users’ PCs with or without their consent. A kind of malware, it comes bundled up with the software application that a person either installs or accesses. Shareware or free software programs are generally packaged with adware. When adware penetrates your computer without you knowing and transfers information about you or your PC to 3rd parties, then it happens to be spyware. Other sorts of adware might take control of your internet browser and redirects you to websites that you don’t really want to check out.

Adware is a common problem in most computer systems and these are really detrimental to your device. Adware/Spyware is usually downloaded and/or installed accidentally by users while exploring the net and people face lots of difficulties at the same time when it comes to removing adware from their computers.

Adware could be dangerous for computer users in numerous ways. It could cause advertisements (popups, ad banners, and in-text) to show up constantly when you’re online or perhaps disrupt your computer experience when not connected to the net. When infected with adware for a long time, your computer will perform at slow processing speed, take a longer time to start up and shut down, easily get frozen up while loading websites, and even get the blue screen of death (BSOD). More often than not, adware is a legitimate revenue source for many companies that offer software to customers at zero cost. But adware generated advertisements tends to be more aggressive than normal ads which can greatly impair system performance or possibly result in a total crash.

The adware will damage your PC should you allow it on your personal computer for a long period. A sensible way to block adware from corrupting your PC is to employ a reliable antimalware program such as Safebytes Anti-Malware on your computer. This software will give complete all-around protection to make sure that your laptop or computer doesn’t get infected again with spyware and adware.

Take the following measures to prevent adware from overtaking your system: Downloading software online should come from trustworthy websites and also be selective about what you install on your computer; Always read the end-user license agreement (EULA) of any application you plan to install; Beware of clickable ads particularly those that advertise special deals, coupons, or any other suspicious deals.; Avoid installing toolbars, because toolbars from less reputable websites always contain adware, which might slow your PC and in some cases infect your computer outright.

What to Do if Malware Stops You From Downloading Antivirus?

Every malware is bad and the extent of the damage will vary greatly with regards to the type of infection. Certain malware goes to great lengths to prevent you from installing anything on your computer system, especially antivirus software. So what you should do when malware prevents you from downloading or installing Anti-Malware? There are a few fixes you could try to get around with this particular obstacle.

Start Windows in Safe ModeIf any virus is set to load immediately when Windows starts, getting into Safe Mode may block the attempt. Since just the minimum programs and services launch in Safe Mode, there are hardly any reasons for conflicts to happen. Listed here are the steps you have to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 PCs).

1) At power-on/startup, tap the F8 key in one-second intervals. This should bring up the Advanced Boot Options menu.
2) Use the arrow keys to select Safe Mode with Networking and hit ENTER.
3) As soon as this mode loads, you should have the internet. Now, make use of your web browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware.
4) Following installation, do a complete scan and allow the software program to delete the threats it detects.

Obtain the anti-malware software using an alternate browser

Some malware only targets specific web browsers. If this is your situation, utilize another browser as it could circumvent the computer virus. If you appear to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Create a bootable USB anti-virus drive

Here’s another solution which is using a portable USB antivirus software that can scan your computer for malware without the need for installation. Adopt these measures to run the anti-virus on the affected computer system.
1) On a clean computer, download and install Safebytes Anti-Malware.
2) Connect the USB flash drive to a USB slot on the clean computer.
3) Double-click on the downloaded file to run the installation wizard.
4) Choose the USB flash drive as the destination for saving the software file. Follow the on-screen instructions to finish the installation.
5) Transfer the USB drive from the uninfected computer to the infected computer.
6) Double-click the EXE file to open the Safebytes program from the thumb drive.
7) Click on the “Scan Now” button to begin the malware scan.

SafeBytes AntiMalware Overview

Are you looking to download the best anti-malware software program for your laptop or computer? You can find many applications in the market which come in paid and free versions for Microsoft Windows systems. A few of them do a great job in eliminating malware threats while some will harm your PC by themselves. You must be careful not to choose the wrong application, especially if you buy premium software. While considering the trustworthy programs, Safebytes Anti-Malware is certainly the highly recommended one.

Safebytes is among the well-established computer solutions firms, which provide this all-inclusive anti-malware application. With its most advanced virus detection and repair technology, this software will help you protect your PC against infections brought on by different kinds of malware and similar internet threats, including adware, spyware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has fantastic features when compared with various other anti-malware programs. The following are some of the good ones:

Robust, Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to find and remove several stubborn malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss.

Live Protection: SafeBytes provides totally hands-free live protection and is set to observe, prevent and eliminate all threats at its first encounter. It’ll regularly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection.

High-Speed Malware Scanning Engine: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other anti-malware software.

Safe Web Browsing: SafeBytes checks the links present on a webpage for possible threats and informs you whether the website is safe to check out or not, through its unique safety ranking system.

Light-weight: This program is light-weight and can work quietly in the background, and that does not have an effect on your PC efficiency.

24/7 Customer Support: For any technical queries or product support, you can obtain 24/7 expert assistance through chat and email.

To sum it up, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. There is no doubt that your computer will be protected in real-time as soon as you put this software program to use. For top protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Rapid Media Converter manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser extensions, you can remove it by going to the browser’s Add-on/Extension manager. You will definitely also want to reset your web browser.

To be certain of complete removal, find the following Windows registry entries on your system and delete it or reset the values appropriately. Please keep in mind that this is for advanced users only and could be difficult, with incorrect file removal causing additional system errors. Additionally, certain malicious programs have the capability to defend against its removal. Doing this in Safe Mode is advised.

Files:
Search and Delete:

RapidMediaConverter.exe
ffmpeg.exe
unins000.exe
SQLite.Interop.dll

RFolders:
C:\Program Files\RapidMediaConverter\

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Cannot save media from Microsoft Photos
The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:
“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”
There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.
  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.
  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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If you are trying to install or update Microsoft Edge on your Windows 10 computer but ended up getting HTTP Error 500 or Error 0x8004xxxx or 0x8007xxxx, then you’ve come to the right place as this post will help you sort this problem out. The aforementioned errors when either installing or updating the Edge browser occur due to a Network issue. There is actually a range of error codes that are associated with the network connection issue. These error codes include Error 500 or 0x80010108, 0x80040801, 0x80042193, 0x80042194, 0x800421F4, 0x800421F6, 0x800421F7, 0x800421F8, 0x80072742, 0x80072EE2, 0x80072EE7, 0x80072EFD, and 0x80072EFE. To fix them, there are several options you can try. You can try to run the Network Adapter troubleshooter or update or reset the Network Adapter as well as check and the proxy configuration.

Option 1- Try updating the Network Adapter Driver

Follow the steps below to update your Network Adapter Driver:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • From there, expand the list of all the network drives and update each one of them.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 2 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 3 – Try to reset the Network Adapter

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 4 – Try to fix the Proxy Settings

  • In the Cortana search box, search for Internet Explorer and then click on the related search result.
  • After that, tap the Win + T keys on your keyboard and click on Internet Options.
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  • Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
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    • net stop wuauserv
    • net start wuauserv
  • Now restart your computer and check if the problem is fixed or not by installing or updating Microsoft Edge again.
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Option 1 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not. Moreover, you can also perform a clean boot to make things easier for you.
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  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 2 – Update your device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 3 – Use the Blue Screen Troubleshooter

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  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Run the Windows Memory Diagnostic tool

You can use the Memory Diagnostic tool in Windows to check RAM. Before you use this tool, make sure you save all your important work.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “mdsched.exe” in the field and hit Enter to open Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the UNEXPECTED KERNEL MODE TRAP error.
  • Open the BIOS Setup screen.
  • Next, go to Advanced > Cache Memory and then disable it.
  • Tap the F10 key to save the changes made and restart your computer.

Option 6 – Run System File Checker

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • Restart your computer once the scan is completed.

Option 7 – Clean your hardware components for dust

Cleaning your computer’s hardware components for dust might also help in resolving the UNEXPECTED KERNEL MODE TRAP error. Make sure to use a soft cloth in cleaning the hardware as well as a small blower. Moreover, ensure that you do not damage any parts with moisture or cause harm to any circuits while you’re at it.
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Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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Option 2 – Try disabling or removing newly installed hardware

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Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the PNP_DETECTED_FATAL_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
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chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Try to uninstall programs you’ve installed recently

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Option 6 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
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  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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login does not appear/password box not showing
As you know, Windows 10 offers its users tons of options to log in to their computers. This includes simple and easy methods like PIN and complex ones like the Windows Hello Face unlock. However, there are instances when you might face a situation where the login screen in Windows 10 does not appear at all. If you are currently facing this problem, worry not for this post will show you what you can do to fix this problem. There are actually two scenarios to this issue, you might encounter one where the login screen does not show up at all, while the second one is when the login screen shows up but there is no username or password box. There are several options you can check out to resolve the problem. You can try to run System Restore or try the combination of Ctrl + Alt + Delete keys. You could also try to enter a username and password to use the computer or disable Fast Startup or troubleshoot the problem in a Clean Boot State. You could also create a new User Account or run Fresh Start or run the Startup Repair. To get started, follow each one of the given options below.

Option 1 – Try using the Ctrl + Alt + Delete key combination

The first and simple thing you can do to fix the login screen is to tap the Ctrl + Alt + Delete keys and see if it makes the credentials appear or not. If not, proceed to the next given option.

Option 2 – Try running System Restore

If you aren’t able to boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
  • Once it’s done, restart your computer.

Option 3 – Try to turn off Fast Startup

  • Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
  • Next, click on the Hardware and Sound section and click on Power Options.
  • Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
  • Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
  • Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Try troubleshooting the problem in a Clean Boot State

There are times when some conflicting programs installed in your computer might be the reason why there is an issue with the password box in the login screen of Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 5 – Try to run Startup Repair

You might also want to run Startup Repair in fixing the issue with the login screen. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.
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The executable program that ...
If you are trying to start a service using the Windows Services Manager but you got an error message stating, “The executable program that this service is configured to run in does not implement the service”, then you’ve come to the right place as this post will provide you instructions on how you can fix this error. Since almost all program requires service to run on your computer, if the service is not listed in the corresponding registry key, then you will most likely encounter this error on your Windows 10 computer. Here’s the entire content of the error message:
“Windows could not start the service on Local Computer. Error 1083: The executable program that this service is configured to run in does not implement the service.”
To fix this error, you have to add the service name in the respective host in the Registry Editor, and to do that, here are some steps you need to take on. Step 1: The first thing you have to do is to take note of the service name that’s given in the error message. For instance, you get the “Windows Management Service. Step 2: Next, you need to open the Services Manager by tapping the Win + R keys and typing “services.msc” in the Run dialog box, and then tapping Enter. Step 3: After opening the Services Manager, look for the Windows Management Service and once you see it, double click on it. This will open a new mini window. Step 4: From the newly opened window, copy the Service name and the Path to executable under the General tab. If the path to the executable is displayed as “C:/Windows/system32/svchost.exe -k netsvcs –p”, you need the “netsvcs” part only. Note that it can be different for different services and you need the part that comes after “-k”. Step 5: Now tap the Win + R keys again to open Run utility and type “Regedit” in the field and click OK to open the Registry Editor. Step 6: After that, navigate to the following registry path:
ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSvchost
Step 7: From the given registry path, look for a key named “REG_MULTI_SZ” located on your right-hand side. This key is named after the “Path to executable” part. For instance, you should see “netsvcs”. Step 8: Double click on the REG_MULTI_SZ key and enter the Service name that you’ve copied earlier and then write it down at the end of the preset list. Step 9: Now save the changes you’ve made and try to open the program or run the service again.
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Fix 0xd00000e5, 0x8007139f, 0x80090030 PIN
The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

  • Boot your computer first into Safe Mode.
  • Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
  • Finally, once the command has been executed, restart your computer.
  • Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
  • Then set its radio button to Enabled. You will see the following description when you do so:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
  • Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
  • The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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