Sites for COVID-19 information

Living in today's world sadly is still living in the COVID-19 pandemic. It has been more than a year and sadly pandemic is still very strong and we are battling it on a daily basis.

Governments all over the world are trying to battle pandemics in their own way with their own ideas and prevention measures. We as individuals can not very much influence how will the pandemic itself go but fortunately in this modern age of information we can at least follow and be in the loop at the current state of the situation regarding it.

Today instead of having a troubleshooting article or tips and trick for your PC we are doing something else but in the domain of internet technology, you know, just to keep everything still IT related ????

Below you will find websites with small descriptions of what they do to keep yourself informed and hope to get over this dreadful pandemic.

  1. The WHO’s COVID-19 Dashboard

    If you are interested in real-time COVID-19 information about active cases, death tool so far, new cases and the number of vaccines administrated so far I would recommend WHO's dashboard. How WHO is a non-government institution composed of doctors from all over the world with just a single goal in mind, to help and put an end to this pandemic is a great non-biased source of information on the current state of virus spread.

  2. Vaccine Finder

    Please be aware that Vaccinefinder is working only on the territory of the United States of America. The reason why it was included in this list is that basically it is a great idea and I hope to see this site expand on other world regions or at least that inspires the emergence of another worldwide website with this type of content.
    If you live in the USA, this site will be a great help since you can track where and how many shots are distributed to states and even towns in America.

  3. COVID tracking project

    This site is also for U.S. residents, this time it is about tracking cases in each state with details and statistics. If you are interested in more detailed statistics of hospitalized patients per state or overall you are just interested in statistics about the pandemic in the U.S. this site might provide all the information about your needs.

  4. NPR

    On national public radio or NPR for short, there is a special section devoted to the coronavirus where new articles about pandemic are released daily with new information and new findings on how to battle it and the current state of things. A great informational site to keep up with the current state of things.

  5. Google's COVID-19 page

    Google has not been inactive during this pandemic and on its page specially dedicated to the COVID-19 virus you can find a lot of free information updated daily. From safety and prevention tips to data about pandemics there is a lot of ground covered on-page and we recommend at least going through the prevention section to inform yourself how to keep yourself and others safe.

  6. Coronavirus tracker

    This daily updated chart can show how many cases and deaths are from chosen time period all in form of a chart, you can see charts for each country in the world how COVID cases rose or dropped along with the death tool it brought.

There you go, 6 websites to track and inform yourself about this dreaded pandemic which has managed to change the world and people's lives forever, sadly on the bad side.

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As you know, Microsoft Office Word is a program that’s widely used all over the web and it’s because it’s the best program there is when it comes to editing and processing words. However, even when it is the best there is, it is not without its faults and so on as it can still encounter some errors every now and then. One of these errors is the Template_fields errors. When you encounter such an error, you will see a pop-up window. This strange error randomly appears on documents but you need not worry as this post will provide you with possible solutions to resolve the problem. But before you proceed with these solutions, you have to create a backup for all your Word documents to Microsoft OneDrive preferably. To fix the problem, you can try to disable the add-ins or try to start Word in Safe Mode or repair Office. For more details, refer to the options given below.

Option 1 – Disable the Add-ins

Although add-ins enhance Microsoft Word, there are times when they can also cause problems that end up breaking Microsoft Word instead of improving it which is why you have to disable them. Refer to the following steps to do so:
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  • From there, you’ll see Manage: Com Add-ins as well as a button that says Go.
  • Now click on the Go button and wait for a couple of seconds for a new window to appear.
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Option 2 – Try starting Word in Safe Mode

You might also want to try rebooting Microsoft Office in Safe Mode as it is one of your best shots in finding out whether the problem is internal or external. However, if the problem does not appear after you reboot Microsoft Word in Safe Mode, then there is a possibility that the problem is with Microsoft Office itself. On the other hand, if the problem persists, then it could be a deeper issue.
  • First, start Microsoft Word in Safe Mode.
  • Next, tap and hold the Ctrl key on your keyboard and open the Word document.
  • After that, you should see a dialog box. Click on Yes and see if Microsoft Word opens in Safe Mode.
  • Alternatively, you can open the search box and then type “winword.exe /safe” and hit Enter.

Option 3 – Try repairing Microsoft Office

If the first two options didn’t work, then you might want to try repairing Microsoft Office without getting rid of it. In most cases, this usually works in fixing any problems and returns the program back to its default state. To repair Microsoft Office, follow the steps below.
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  • Next, scroll until you see the Microsoft Office program you want to repair and then select the Modify option.
  • After that, follow the options to repair Microsoft Office and then restart your PC and see if the “Template_fields” error is no longer present.
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Fixing the issue

Luckily this issue is easily fixable. The first and easier fix for this issue is surprising to turn off the news and info widget, right-click on it and choose News and interests and then click on turn off. The second solution would be to uninstall the update. Go to Settings, then to Update & Security, and from there view Update History and remove the update.
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Fix Windows Update Error 0xc1900403
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Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80240034. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0xc1900403. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to use the Media Creation tool

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Fix PNP_DETECTED_FATAL_ERROR in Windows
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Option 1 – Run the Blue Screen Troubleshooter

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Option 2 – Try disabling or removing newly installed hardware

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Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

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Option 4 – Try to run the CHKDSK utility

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Option 5 – Try to uninstall programs you’ve installed recently

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Option 6 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
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Option 7 – Perform a System Restore

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Socket Error 10060 - What is it?

Socket Error 10060 is basically a connection time-out error. This error occurs when the remote FTP server does not respond to CuteFTP. This time-out error occurs after an FTP session is established but even the server doesn’t respond. The error message is displayed in the following format:
‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

Solution

Restoro box imageError Causes

Socket Error 10060 may occur due to multiple reasons including:
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  • Data connection incorrect settings
  • When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
  • Registry issues
  • Viral infection

Further Information and Manual Repair

Here are some of the best and quick DIY methods to resolve Socket Error 10060 on your PC.

Method 1: Troubleshoot the Web Proxy Connection

This method is workable and effective if Socket Error 10060 occurs only when the web proxy service is used. To execute it, here’s what you need to do: install the Winsock Proxy Client on your PC. Disable the web proxy settings under the LAN settings on the Connections tab of the internet options. Once you disable the settings, then try to go to the website that you giving you the error. If the site is accessible, the error is resolved.

Method 2: Increase Web Proxy Time out Settings

If disabling the web proxy settings doesn’t work, then try increasing time-out settings. To do so, you will also have to modify the registry. Remember serious problems may occur if you modify the registry incorrectly.
  • Here’s what you need to do, click start, run and then type Regedit in the dialogue box.
  • Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
  • On the right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
  • Click decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
  • To confirm changes, click OK.
  • Now restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
  • Type net stop iisadmin/y and then press enter. After that type net start iisadmin /y and then press enter. Test the new settings by going to the website that displayed the Socket Error 10060 message.

Method 3: Switch from Passive Mode to Active Port Mode

This method is effective if the error occurs due to incorrect data connection settings. CuteFTP uses passive mode by default so to ensure the error is resolved, you may have to switch from passive mode to active port mode. To make this switch, open the site manager and then click once on the name of the problem website. Now on the Type tab change the data connection type to use the port.

Method 4: Configure Firewall Settings

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Method 5: Download Restoro

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According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
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Access denied error code 16 is tied to websites, it is an error which you will encounter when trying to visit some specific website or if you are unlucky on all of the websites. Lucky for us this error is fixable and in order for us to do this, follow this guide for possible solutions.
  1. Check Date and Time, Incorrect date and time can often interfere with services in your Windows, browsers are not different and this can cause some websites not to be shown. Check your date and time and set it correctly if needed.
  2. Try to access the website from another device. If you manage to open a website on another PC or some other device then keep reading in order to find the solution, if you can not, then the problem is on the website itself.
  3. Turn off Firewall or antivirus. New antivirus and firewall applications can sometimes mark certain websites as malicious and will cut contact with them rendering them unable to be accessed or opened. Try turning the firewall and antivirus temporarily off and then try to access the website.
  4. Try opening web site in another browser. To eliminate browser-specific issues and their configuration, try opening the website in another browser.
  5. Disable PROXI server. Some applications, especially malicious ones can change your proxi setting in LAN. go to your LAN settings and turn off proxi if it is enabled.
  6. Reset your Browser. If this issue is caused by bad data in your browser or by its settings and preferences, resetting the complete browser will solve the issue.
  7. Use VPN. Sometimes the reason for you was not able to access some website might be because the site is not available for your region, to bypass this issue use VPN and reroute your location.
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While the software is running, it will generate ad links in your browser, display sponsored ads, and collect personal information and deliver it back to it’s ad network. While using this software you may see additional ads, banners, links, pop-up ads, and various other sponsored content while browsing the internet.

About Potentially Unwanted Applications

Have you ever found out an unwanted program running on your computer system and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is actually a piece of software that comes bundled with freeware and you consent to install it on your computer. These are programs you certainly don’t want on your computer since it does not provide any beneficial service. From a technical standpoint, a PUP isn’t “true” malware. An interesting difference between PUP and malware is distribution. Malware is commonly dropped via vulnerability exploitation whereas PUP gets installed with the consent of the user, who purposefully or unwittingly authorizes the PUP installation on their PC. Although a PUP is not malware by definition, it can still be harmful software and put your computer at risk exactly the same way a computer virus does.

Exactly how do PUPs look like?

PUPs come in many forms; however, most of them are adware, which usually displays irritating adverts and advertising banners on internet pages that you’re surfing. PUPs which come as browser add-ons and toolbars are widely recognizable. These toolbars alter your homepage and your default search engine in the installed web browser, track your internet activities, modify your search results with re-directs and sponsored hyperlinks, and eventually slow down your internet browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act quite much like viruses or spyware. They will carry dialers, keyloggers, as well as other software built right into them that may monitor you or deliver your sensitive details to 3rd parties. Even if the PUPs are not basically malicious, these applications still do practically nothing good on your personal computer – they’ll take precious system resources, slow your PC, weaken your device’s security, and make your PC more susceptible to viruses.

Preventing PUPs

• Study the fine print to be sure the end-user license agreement (EULA) you are accepting is only for the program you actually intend to download. • Never accept standard, express, default, or other installation settings which are recommended. Always opt for custom installation. • Use a good anti-malware program. Try Safebytes Anti-Malware which will spot PUPs and handle them as malware by flagging them for deletion. • Avoid shareware or freeware wherever possible. Disable or get rid of toolbars and browser extensions you don’t actually need. • Don’t download software from popups, online advertising, file sharing sites, as well as other unreliable sources; look out for any pre-set, unwanted features when downloading the program. Avoid heading to blogs and websites that promote pirated programs.

How To Install Safebytes Anti-Malware On An Infected Computer

Practically all malware is inherently unsafe, but certain kinds of malicious software do a lot more damage to your computer than others. Certain malware goes to great lengths to prevent you from downloading or installing anything on your personal computer, particularly antivirus applications. So what should you do if malicious software keeps you from downloading or installing Anti-Malware? There are some solutions you could try to get around with this particular obstacle.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Microsoft Windows where only the bare minimum services are loaded to stop malware and other troublesome applications from loading. In the event, the malicious software is set to load immediately when the PC starts, switching to this mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, as well as update the anti-malware program from there. Now, you can run the anti-virus scan to remove computer viruses and malware without interference from another application.

Switch to some other internet browser

Web-based malware could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. If you’re not able to download the security software program using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to a different browser like Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for removing viruses

Here’s yet another solution which is creating a portable USB antivirus software that can scan your computer for malware without needing installation. Abide by these steps to run the anti-virus on the affected computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the activation instructions. 5) Now, transfer the USB drive to the infected PC. 6) Double-click the antivirus program EXE file on the flash drive. 7) Hit the “Scan Now” button to start the virus scan.

Benefits and Features of SafeBytes Security Suite

To protect your computer from many different internet-based threats, it’s very important to install an anti-malware application on your laptop. However, with so many antimalware companies in the marketplace, these days it’s tough to decide which one you should obtain for your PC. A few of them are excellent, some are ok types, and some will destroy your computer themselves! You should pick one that is efficient, practical, and has a strong reputation for its malware source protection. While considering the highly regarded software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection application intended to help end-users of all levels of computer literacy in identifying and eliminating harmful threats out of their personal computer. After you have installed this software program, SafeBytes' superior protection system will ensure that no viruses or malicious software can seep through your personal computer. There are numerous great features you’ll get with this security product. Let’s check out a few of them below: Live Protection: Malware programs attempting to get into the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. They’re very efficient in screening and getting rid of different threats since they’re constantly improved with the latest updates and safety measures. Robust Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool is able to identify and get rid of many stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other common antivirus applications will miss. Internet Security: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your safety while browsing the net. “Fast Scan” Abilities: Safebytes AntiMalware, with its enhanced scanning engine, provides ultra-fast scanning that will promptly target any active online threat. Lightweight: This program is not “heavy” on the computer’s resources, so you will not find any performance problems when SafeBytes is operating in the background. 24/7 Guidance: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BubbleDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by BubbleDock

Files: %APPDATA%Nosibay %PROGRAMS%Bubble Dock %PROGRAMFILES%Nosibay Registry: Key: HKCUSoftwareNosibay Key: HKCUSoftwareClassesbubbledock Key: HKCUSoftwareClasses.bubbledock Key: HKCUSoftwareMicrosoftWindowsCurrentVersionUninstallBubble Dock Key: HKLMSOFTWAREGoogleChromeExtensionskbjlipmgfoamgjaogmbihaffnpkpjajp Key: HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects23AF19F7-1D5B-442c-B14C-3D1081953C94 Key: HKLMSOFTWAREClassesNosibay.SurfMatch Key: HKLMSOFTWAREClassesAppIDIESurfMatch.DLL
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Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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There is No Sleep Option in Power Menu
If the Sleep option is missing from the Power Menu then this could be caused by the power settings, local group policy configuration, etc. in your computer. Based on the reports of users who experience the same problem, the issue occurred after they’ve updated or upgraded their Windows 10 computers. As you know, the sleep mode is quite useful in certain cases and is utilized by most users. If you put your computer in sleep mode, it actually minimizes the power usage of your computer while at the same time keeps your current session running. So if sleep mode is suddenly missing, then that could be a problem but worry not for this post will give you possible fixes to resolve the issue. Make sure to follow each one of them carefully to achieve good results.

Option 1 – Check the Power settings

As mentioned, one of the reasons why the Sleep option is missing could be the power settings in your computer. To check this possibility, make sure that you’ve enabled the sleep mode in the Power options setting window. How? Refer to these steps:
  • First, go to the Start menu, and from there open Control Panel.
  • Next, set the View by Large icons and select the Power Options.
  • After that, click on the “Choose what the power buttons do” option on the left-hand side.
  • Then click on the “Change settings that are currently unavailable” option and make sure that Sleep is checked under the Shutdown settings.
  • Afterward, click on Save changes.

Option 2 – Modify the Local Group Policy

If the Power setting isn’t the cause of the problem, then you might want to check the Local Group Policy and modify it. There is a dedicated policy for showing the sleep option in the power menu and if this policy is disabled, then it’s no wonder why you don’t see the sleep option in the power menu. To change this policy, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration -> Administrative Templates -> Windows Components -> File Explorer
  • Look for the “Show sleep in the power options menu” option from the right-hand side pane and double click on it.
  • Now change it to Enabled and click on the Apply and OK buttons to save the changes made and restart your computer.

Option 3 – Try to turn on Standby

Standby, also known as InstantGo, is a feature in Windows 8 and 10 that allows users to maintain network connectivity after a computer has been put into sleep mode. Thus, if this feature is disabled, it can cause the Sleep option to disappear from the power menu. To turn it on, follow these steps:
  • Tap the Win + R keys to open Run.
  • And type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPower
  • From this path, look for the “CsEnabled” key on the right-hand side of the pane and double-click on it.
  • Set its value to “1” and click OK to save the changes made.
  • Now reboot your PC.
Note: If you were not able to find the CsEnabled key, then this indicates that your computer does not support the Standby feature. And if that’s the case, proceed to the next given option below.

Option 4 – Try to install a Video Card driver

On the other hand, some users reported that the problem was caused by the video card driver. And if your computer lacks the video adapter driver, it can also cause the same problem. Windows 10 typically install the video card driver on its own, however, there are rare cases when it doesn’t which is why you have to do it yourself manually. All you have to do is go to your manufacturer’s website and look for the video card driver, download it and then install it. Once you’ve installed the video card driver, reboot your computer and check if it has fixed the problem.
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