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Enable or Disable Status Bar in File Explorer

As you know, the Windows File Explorer is quite a responsive program and contains tons of features. It allows you to do various customizations by changing Settings or changing the value of a Registry key or Group Policy modification. Either way, you will be guided on how you can enable or disable the Status Bar in File Explorer on your Windows 10 computer.

The Status Bar is located at the bottom of the File Explorer and shows you how many items are inside the folder and how many items you’ve selected. In addition, it also shows you information about each item and can display items using large thumbnails with just a single click.

In order to enable or disable the Status Bar in File Explorer, you can use the two given options below as reference. You can either use the Folder Options or the Registry Editor.

Option 1 – Enable or Disable Status Bar via Folder Options

  • Tap the Win + E keys on your keyboard to open File Explorer.
  • Then tap the Alt + F keys and click on Options.
  • From there, make sure that you are in the View tab and look for the “Show Status Bar” option in the list that gets populated.
  • After that, check if the Show Status Bar option is enabled or disabled. It is supposed to be enabled by default so if it is enabled and you want to disable it, just simply uncheck its checkbox otherwise, leave it as it is.
  • Now click on Apply and then OK to save the changes made

Option 2 – Enable or Disable Status Bar via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to pull up Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced
  • Afterward right-click on Advanced and select New > DWORD (32-bit) Value and then input “ShowStatusBar as the name of the newly created DWORD.
  • Now double click on the new DWORD and change its value to “0” if you want to disable Status Bar and “1” if you want to enable it.
  • Then exit the Registry Editor and restart your computer to apply the changes made.

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Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
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Fix Defender, The Threat Service has stopped
There are times when you see a message in Windows Defender saying, “The Threat Services has stopped, Restart it now” when you try to use it. This kind of error is usually fixed by simply clicking on the Restart now button. However, if the error still appears even after you restart your computer and you see another message that says, “Unexpected error, Sorry, we ran into a problem”, then continue reading as this post will guide you in resolving this issue in Windows Defender. Before you proceed with the given fixes below, you have to create a System Restore point first. This way, you can always undo any changes you’ve made in case something goes wrong.

Option 1 – Make sure that the Windows Defender Services are started

The Windows Defender Advanced Threat Protection service is the one that protects your computer from advanced threats by monitoring and reporting security events that happen on your computer. This is why you have to make sure that this, as well as other required services in Windows Defender, are set to their default values and are started. To do so, follow these steps:
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager
  • After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
    • Windows Defender Advanced Threat Protection Service – Manual
    • Windows Defender Antivirus Network Inspection Service – Manual
    • Windows Defender Antivirus Service – Manual
    • Windows Defender Firewall Service – Automatic
  • You can right-click on each one of the listed services and then select Start to start them.
  • And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
  • Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
  • Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try modifying some entries in the Windows Registry

If the first option didn’t work in fixing the problem, you can try to alter some entries in the Windows Registry using the Registry Editor.
  • First, tap Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSoftwarePoliciesMicrosoftWindows Defender
  • From there, look for the “DisabledAntivirus” and “DisableAntiSpyware” DWORDS from the right pane and change each one of their values to “0”. On the other hand, if you don’t see any of these DWORDS, you can create them instead and give each one of them a 0 value.
  • To create a DWORD, simply right-click on any empty space and select New > DWORD. Then name them both as “DisabledAntivirus” and “DisableAntiSpyware”.
  • Afterward, set the value of the newly-created DWORDS to 0.
  • Now exit the Registry Editor and reboot your PC to apply the changes made and then check if it has fixed the error in Windows Defender or not.
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Operation did not complete successfully
It is common knowledge that when you open a file that contains viruses, it will automatically infect the operating system. This is why most antivirus programs like Windows Defender won’t allow the opening of a file or execution of any associated program if they detected that the file or program could potentially harm the computer. In situations like this, you may get an error stating, “Operation did not complete successfully because the file contains a virus”. In addition, it is also possible that this error message can pop up even for known programs. To open the program or file that triggered the error, you will be given a couple of options in this post but make sure that the program or file is really safe to open and does not contain any virus. You can open the file or execute the program by disabling the Windows Defender or any antivirus program temporarily. You could also try to add an exclusion in your antivirus program or repair File Explorer or run the Disk Cleanup tool. For more details, refer to each one of the options provided below.

Option 1 – Try to temporarily disable the Windows Defender program

Although you could encounter this error with any antivirus program, it is more common in Windows Defender. Thus, you can try to disable it for a while when you open the file or execute the program. To do so, follow these steps:
  • First, click on the Start button and go to Settings > Update and Security > Windows Security.
  • Here, select the “Open Windows Security” option located in the right pane.
  • After that, click on the “Virus and threat protection” option.
  • Next, click on Manage settings under the Virus and threat protection settings.
  • Then turn off the switch for both Real-time protection and Cloud-delivered protection.
  • Now restart your computer and try to open the file or execute the program again and see if it works.
  • Note: Do not forget to enable the Real-time protection and Cloud-delivered protection back in Windows Defender.

Option 2 – Try adding an exclusion in the Windows Defender program

  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to the path where the file or program is located.
  • When a User Account Control or UAC prompt, just click on Yes to proceed.
  • Now try to run the program or file again and see if it worked. If it did, then make sure to turn on your antivirus. However, if it didn’t work, proceed to the next given options below.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 4 – Run the Disk Cleanup tool

You can also try using the Disk Cleanup tool. To use it, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.
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Happy New Year from ErrorTools.com!!!
As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!! new year christmass tree
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Can't Connect to Blizzard Battle.net App
Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:
  1. Reset your network devices to make sure your router hasn't become flooded with data.

    Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
    1. Shut down all computers connected to the modem/router.
    2. Power down and unplug the modem and the router if you're using one.
    3. Allow to sit for 60 seconds unplugged.
    4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
    5. Start the computer and allow it to completely boot up.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

    If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.
    1. Try plugging your computer directly into your modem.
    2. Shut down other programs that access the internet, such as other games or download programs.
    3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.
  3. Update your drivers and operating system to resolve any compatibility issues.

    Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.
    • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
    • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
    • Check our supported video cards articles to make sure your hardware is compatible:
    Refer to the steps below to update drivers and software for your operating system.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.

    1. While on the desktop, press Windows Key and type CMD.
    2. Right-click Command Prompt and select Run as administrator.
    3. Type ipconfig /release in the command prompt.
    4. Wait a few seconds for a reply that the IP address has been released.
    5. Type ipconfig /renew in the command prompt.
    6. Wait a few seconds for a reply that the IP address has been re-established.
    7. Type ipconfig /flushdns in the command prompt.
    8. Close the command prompt and attempt to make a connection.
  5. Close all other applications to resolve software conflicts and free up resources.

    Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items
    1. Press Ctrl+Shift+Esc to open the Task Manager.
    2. Click More Details.
    3. Select the Startup tab.
    4. Right-click on each item and select Disable.
    5. Restart the computer.
    If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

    1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
    2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
    3. Delete the Battle.net folder.
    4. Run Battle.net and update the game to see if the issue persists.
    If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.
    Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
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Restoring accidentally deleted system files
There are times when we delete a system files without meaning to on your Windows 10 computer. This happens a lot for users sometimes mistake a system file for a malware-laden file or junk file when it’s actually a system file from the System32 or SysWOW64 folder. In such cases, it could affect your computer. For instance, you might not be able to reboot your PC or open Settings. If you have removed system files from any of these folders by accident and you desperately want to restore them, read on, as this post will guide you in resolving the problem. Restoring them isn’t actually hard, just make sure that you have system admin access. The good thing is that there exists Windows Resource Protection which protects registry keys and folders and even critical system files. So if there are any detected changes to a protected system file, the modified file is restored from a cached copy located in the Windows folder. However, if the Windows Resource Protection program fails to restore these files, you need to check out the given fixes below.

Option 1 – Run System File Checker scan

To restore the system files you deleted, you can try running System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Boot your PC into Safe Mode.
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Try to run the DISM tool

Aside from System File Checker, you can also run the DISM or Deployment Imaging and Servicing Management Tool as it could help in restoring the system files on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try performing a System Restore

Running System Restore can also help you bring back the system files. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try to run Automatic or Startup Repair

Startup Repair, previously known as Automatic Repair, is an advanced tool in Windows that can help you diagnose various system issues, including this one. This tool will scan system files, configuration settings, registry settings, and so on in order to fix the problem on its own. To run Startup Repair, all you have to do is boot into the Advanced Startup Options and then go to Troubleshoot > Advanced option > Startup Repair and then run it. This will resolve the problem if you have deleted any system file that’s essential to your Windows 10 PC.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Steam Deck's docking station delayed

The docking station was promised upon release of the Deck but it was pushed back and now the official statement is that it is delayed again.

Steam deck docking station

Valve said in an announcement on June 1:

“Due to parts shortages and COVID closures at our manufacturing facilities, the official Steam Deck Docking Station is delayed. We’re working on improving the situation and will share more info when we have it.”

Valve

The docking station was presented at the same time as Deck itself and the whole idea was to make Steam Deck work like a laptop docking station. It has ports for USB devices, displays, and network connections that became functional the moment Deck is placed on it. Docking supports a mouse, keyboard, and external display making it an almost full PC station if needed.

Valve confirmed that its official dock station will not improve performance so while you wait for its release you can use another docking station with a USB Type-C connector.

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What to do if CPU is not running at full speed
The speed at which the CPU runs varies depending on any Windows laptop or desktop. And in case you don’t know, the CPU does not run at full speed all the time as it depends on how the operating system distributes the load so it works accordingly. However, there are instances when it runs at full speed especially if your Windows 10 computer is on a heavy workload. But if you find that even when your computer is already on a heavy workload and the CPU is still not running at full speed, then you need to look into this situation. To verify that your CPU’s speed, you can use any CPU stress test tool. This kind of issue is common on laptops compared to desktop computers since laptop runs on battery. The Intel Processor on laptops uses the Speed Stepping Technology which means that when you are doing some small tasks on your laptop, the processor’s speed is reduced. On the other hand, if this happens when you are using a heavy application, it can be due to a low charge on the laptop’s battery. Thus, Windows will try its best to keep the computer running for as long as possible by reducing the CPU speed or processor. But there are times when you are ready to sacrifice battery to make sure that the work gets done on time. To achieve that, here are some options you can check out.

Option 1 – Try setting the processor state to the maximum in Power Options

  • Type “control” in the search box to view the classic Control Panel as well as the popular options.
  • Next, click on Power Options > Change plan settings > Change advanced power settings.
  • Then navigate to Processor power management > Maximum processor state.
  • Now select 100% when it is on Battery and Plugged in.
  • After that, expand the System cooling policy option and make sure to set it as Active to make sure that the battery won’t overheat.
  • Finally, apply the changes made to all the profiles of the power management and restart your computer. This will ensure that your CPU will run at maximum power at all times.

Option 2 – Try to update or disable the Intel Power Management driver

The next option you can try is to update or disable the Intel Power Management driver. The Intel-powered computers have dedicated software that controls CPU speed and Fan speed when it needs to save battery. You can try disabling it temporarily and check if there are any changes with the CPU fan speed.
  • First, restart your computer by holding the Shift key to boot your computer into Troubleshooting or Advanced mode.
  • Next, go to Troubleshoot > Advanced Options > Command Prompt.
  • Then change the directory to C:/Windows/System32/driver and then rename the file named “Intelppm” by entering the “ren intelppm.sys intelppm.sys.bak”.
  • Now restart your computer.
Note: If you were not able to find the drivers in C:/Windows/System32/driver, check if they are available under C:/Drivers/IntelPPM. After that, the CPU speed should change now with the Intel driver missing from the system. And in case you want to enable it, simply follow the same steps given above and rename the file again.

Option 3 – Try disabling the IPPM using the Command Line or Registry Editor

  • Command Prompt:
    • Tap the Win + R keys to open the Run dialog box and type “cmd” and tap Enter to open Command Prompt.
    • Next, type this command and hit Enter: sc config intelppm start= disabled
    • The “sc config” command you entered modifies the value of a service’s entries in the registry as well as in the Service Control Manager database.
  • Registry Editor:
    • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
    • Next, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesintelppm.
    • From there, double click on the intelppm and change the Start key value to
    • Now close the Registry Editor and reboot your computer.
Note: The steps given will make sure that the CPU will run at maximum power at all times.
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Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
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