Runtime Error How to Fix

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

Boost My PC is a program developed by 1.0.2.6. During setup, a scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program.

Boost My PC presents itself as a legit PC speed-up utility, it scans your computer for problems and displays errors that need to be fixed. Upon accepting to fix these alleged errors, you are asked for a Payment in order to activate this product for a few months.

Many anti-virus scanners have marked this application as a Potentially Unwanted Program, and while Boost My PC is not so harmful on its own, it comes bundled with other Potentially Unwanted Programs that might harm your computer.

About Potentially Unwanted Applications

If you’ve ever downloaded and installed a software package via the internet (shareware, freeware, etc,), odds are high you’ve unwittingly installed unwanted programs on your computer. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are programs that you never wanted in the first place and sometimes come bundled with freeware software. Once installed, most of these applications can be hard to remove and become more of a pain rather than a benefit. It’s clear by the name – unwanted applications – but did not really constitute “malware” in the traditional sense. Much like malware, PUPs create problems when downloaded and installed on your machine, but what makes a PUP different is that you grant consent to download it – though the truth is vastly different – the software installation bundle actually tricks you into agreeing to the installation. Regardless of whether it is considered malware or otherwise, PUPs are almost always detrimental to the user as they could bring on adware, spyware, keystroke logging, along other dangerous “crapware” features on your computer.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs appear in different forms and varieties, however, most times, these are typically adware programs that show annoying pop-up adverts and advertisements on web pages you drop by. PUPs that come as browser add-ons and toolbars are widely identifiable. These toolbars change your homepage and your search engine in the installed web browser, track your web activities, influence your search results with redirects and sponsored links, and eventually slow down your web browser and diminish your browsing experience. PUPs lie inside the gray part of the software spectrum. They may carry keyloggers, dialers, along with other software built right into them that might monitor you or send out your sensitive information to 3rd parties. Even if the PUPs aren’t inherently malicious, these programs still do practically nothing good on your personal computer – they will take valuable resources, slow your PC, weaken your device’s security, making your PC more susceptible to malware.

Tips on protecting yourself from PUPs

• Read the EULA carefully. Look for clauses that say that you ought to accept advertising and pop-ups or bundled programs from the company. • Choose the “custom” install whenever downloading a program. In particular, look closely at those tiny boxes that have been checked as default, where you might ‘agree’ to receive ads or install software bundlers. • Use an ad blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These types of applications will establish a wall between the computer and cybercriminals. • Avoid installing freeware software you will not make use of. Avoid installing browser extensions and applications you aren’t knowledgeable about. • Only download software from the original providers’ sites. Stay away from download portals because they use their own download manager to pack additional programs together with the initial download.

What you can do if Malware Prevents You From Downloading Anything?

Malware could cause all sorts of damage after they invade your system, from stealing your private details to deleting files on your computer system. Certain malware types alter web browser settings by including a proxy server or change the computer’s DNS configuration settings. In these cases, you’ll be unable to visit certain or all websites, and therefore unable to download or install the required security software to remove the infection. So what you should do if malicious software prevents you from downloading or installing Anti-Malware? Even though this kind of problem can be difficult to get around, there are a few steps you can take.

Download the application in Safe Mode with Networking

If any virus is set to run immediately when Windows starts, stepping into safe mode could block this attempt. Just the minimum required applications and services are loaded whenever you start your PC in Safe Mode. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) Press the F8 key continuously as soon as your system boots, but before the large Windows logo shows up. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit ENTER. 3) Once you get into this mode, you should have online access once again. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Immediately after installation, run a full scan and let the software remove the threats it discovers.

Switch over to a different web browser

Some malware only targets specific web browsers. If this sounds like your situation, employ another web browser as it may circumvent the computer virus. If you’re not able to download the security software using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch to another internet browser like Chrome or Firefox to download the Safebytes program.

Install and run anti-virus from a USB drive

Another option is to store and operate an anti-malware program completely from a Flash drive. Try these simple steps to clear up your infected computer by using portable anti-malware. 1) Download the anti-malware on a virus-free computer. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file extension. 4) Select the drive letter of the flash drive as the place when the wizard asks you where you want to install the anti-malware. Do as instructed on the computer screen to finish off the installation process. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Click on “Scan Now” to run a scan on the affected computer for viruses.

Ensure the Safety of Your PC by Installing SafeBytes Anti-Malware

If you’re looking to buy anti-malware for your computer, there are numerous brands and packages for you to consider. A few are very good ones, some are ok types, and some are merely fake anti-malware programs that could damage your personal computer themselves! You have to be very careful not to pick the wrong product, especially if you purchase a paid application. On the list of strongly recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a very good history of top-quality service, and clients appear to be happy with it. SafeBytes anti-malware is a trustworthy tool that not only secures your system completely but is also very easy to use for people of all ability levels. Through its cutting-edge technology, this software protects your personal computer against infections caused by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted programs (PUPs), and ransomware.

There are plenty of wonderful features you’ll get with this particular security product. These are some of the highlighted features included in the software.

World-class AntiMalware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to detect and get rid of several stubborn malware threats like browser hijackers, PUPs, and ransomware that other common antivirus programs will miss. Live Protection: SafeBytes gives you round-the-clock protection for your PC restricting malware attacks in real-time. It will regularly monitor your pc for hacker activity and also provides users with advanced firewall protection. Safe Web Browsing: SafeBytes provides an instant safety rating about the web pages you’re going to visit, automatically blocking risky sites and making sure that you are certain of your online safety while browsing the world wide web. Low CPU Usage: This program is lightweight and can run silently in the background, and that does not impact your computer efficiency. 24/7 Customer Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience. To sum it up, SafeBytes has created a meaningful anti-malware solution that is aimed to protect your computer against various malware. Malware problems can become a thing of the past once you put this software program to use. For top protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and like to eliminate Boost My PC manually, you could possibly do so by going to the Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of web browser add-ons, you could remove it by going to the browsers Add-on/Extension manager. You will definitely also want to reset your internet browser. If you opt to manually delete the system files and Windows registry entries, make use of the following list to ensure that you know precisely what files to remove before executing any actions. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional PC errors. In addition, certain malware is capable of replicating itself or preventing deletion. It is highly recommended that you carry out the removal procedure in Safe Mode.

Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files. It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.

Error Causes

A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-

• Corrupt memory
• Incorrect configurations on hardware
• Programming errors.
• Incompatible drivers
• Faulty Operating system

Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.

Further Information and Manual Repair

Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:

a) Re-Install the Operating System

Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.

b) Push F8

Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”

c) Click "Repair My Computer"

As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.

d) Click on the "Startup Repair"

Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system. Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.

• Disconnect Hardware  and Un-Install all Drivers

Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers. At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install. Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it.

FLoC is Google’s alternative to third-party cookies and is based on machine learning. This will allow the browser, any browser, to anonymously study how users are browsing and then group them into ‘cohorts’. Following this, you will be served ads based on your cohort and not on your individual data. So, you are still going to be targeted with ads but in a more anonymous manner. Google claims that this will improve user privacy since this “federated learning” happens on the user’s device and artificial intelligence-based learning involves sharing lesser users than what happens with third-party cookies. If something like this gets widely adopted by ad companies and services, it should “protect users” from tracking methods that are more intrusive than third-party cookies, like browser fingerprinting.

Who is against it?

Privacy-focused browsers DuckDuckGo, Brave, and Vivaldi have all warned users against FLoC and have said that they are going to block it on their end. Brave says that Google FLoC has a design that does not respect the customer’s privacy and consent. It has been designed to provide browsing behavior and interest data with any website that users may interact with, and this process does not involve fully informed consent. Vivaldi, another popular Chromium-based web browser, has also made its stance clear regarding the status of FLoC. The company said in a Reddit thread that the FLoC experiment does not work in Vivaldi. It happens because for FLoC to work, some features need to be enabled under the hood, but Vivaldi does not provide those options. The company also added that it plans to stop the entire FLoC component from being a part of the browser, regardless of how Google may implement it. Considering that Brave and Vivaldi have been privacy-focused browsers since their beginnings, the decision to stay away from FLoC is not surprising.

Default applications in previous Windows versions were a pretty straightforward process. The user went to the settings application and picked for each category which application he would like to choose from the list of installed ones. In Windows 11 things are little changed. In this article, we will show you how to choose the default internet browser inside Windows 11, and sadly it is a more tedious task than in previous versions.

Choosing default browser in settings

As in previous versions of the Windows operating system you will need to use the settings application in order to change your default Internet browser. Previously, in Windows 10, a variety of general categories like email, web browser, and photo viewer were all listed under the Default Apps section of the Settings panel. It was easy to click on one of those categories and click on the option you like best from the small pop-up suggestion window. In the Windows 11 Insider Build, you’ll see a gauche list of an individual file or link types that you’ll need to specify your preferred browser for. The types include: HTM, HTML, PDF, SHTML, SVG, WEBP, SHT, FTP, HTTP, and HTTPS. There are additional optional types you can specify your preferred browser for as well. The issue here is in order to use a single browser which most users do you will have to go through each file type and set your preferred one. I am really not sure why this was introduced or why it has to be this way, all I can do is hope that in the final release of Windows 11 this feature will be rolled back as it used to be and that you could set your default browser in just one simple click.

Odyssey Neo G9 is a successor to Odyssey G9 curved gaming monitor and it is aimed again at the gaming community with its specifications but of course, it can be used for work as well. Gapping at a stunning $2500 USD price it is not really a cheap piece of hardware so it is normal to see what do you get for this kind of price and do features justify it, so let’s dive in.

Size and resolution

The first thing that you can notice about the screen is that it is big and curved, 49 inches big which is pretty big, and with it, I believe you can forget about using 2 or 3 screens because this single one will cover everything you need really. Going as far as 5120 X 1440 resolution is the strange definition, basically, this is 5K which is kind of nice but I do not see the advantage. Sure it is larger than 4K, but for the price of $2500 I expected an 8K monstrosity so if the resolution is not the main price justification then what is? Let’s move on and find out.

Odyssey tech specs

The monitor comes with HDR and 240Hz refresh rate which is very nice and coupled with 1ms pixel response time, adaptive sync, and Variable Refresh Rate you get pretty good other tech specs. All of this is very nice but the monitor's strongest selling point is Mini Led tech. Mini Led is a next-gen tech currently found only in high-end TVs. With this technology, monitors can produce truer blacks sort of speak thanks to a greater number of dimming zones. Odyssey Neo G9 is rated at 2000 nits in the brightness values and local dimming zones go to stunning 2048. It comes also with Quantum HDR that supports 10+, Freesync, and G-Sync capability. In connection, the department monitor comes with a single display 1.4 port and two HDMI 2.1 ports. It also includes a headphone jack along with two USB 3.0 ports.

Conclusion

While the resolution of the monitor is nothing impressive for the given price, its size and the rest of the tech specs surely are. Now I will not lie, the price is still a little too high but if you could afford it easily I think you should.

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

• One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
• Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
• To reinstall, follow the same steps but this time install the new device driver version.

Method Two

• The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
• In the Device Manager, find and locate the problematic device.
• After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
• This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
• After you have successfully uninstalled, Windows will prompt you to confirm device removal.
• Simply click OK to confirm and proceed. To activate the changes, restart your PC.
• To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Windows 11 has some cool animations including fading effects which make working in it feels nice and futuristic but the cost of this is that there is a slight delay to certain actions performed. If you want the snap fast feature in Windows 11 and do not care about this eye candy there is an easy way to turn animations off inside it.

• First, open Windows Settings by pressing ⊞ Windows + I on your keyboard
• Alternatively, click on Start, search for Settings, and then click its icon.
• When Settings appears, look in the sidebar and select Accessibility.
• In Accessibility settings, click on Visual Effects.
• In Visual Effects, switch Animation Effects to Off.

That’s it, changes will be applied automatically, you can close settings and continue working inside Windows 11 without animations and fades. You can always switch animations back On via settings if you change your mind.

If you got an error message saying, “Windows Update failed to install error 0x80240034” when trying to update your Windows 10 then it’s probably due to some update services that are failing at some point. In addition, you might also see Error constant WU_E_DOWNLOAD_FAILED with the description that “Update has failed to download”. The Windows Update failed to install error 0x80240034 might be caused by some connection problem or there might be a duplicate update or that installation is not allowed and so on. And so to fix the problem, we’ve prepared some options that could help. Make sure to follow them accordingly but before you proceed, you need to verify if you have a stable internet connection.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80240034. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Try to disable your antivirus program

The Windows Update failed to install error 0x80240034 might be caused by the antivirus program installed in your computer which is why disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Clean up temporary and junk files

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• The system created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80240034. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Delete Files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Run the DISM tool

If the first five options didn’t work, then running the Deployment Imaging and Servicing Management tool might help as it can repair the Windows System Image as well as the Windows Component Store in Windows 10.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 7 – Run System File Checker

Running the SFC scan or System File Checker might also help in fixing error 0x80240034.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Restart your PC.

Option 8 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.