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If you are testing your headphone or your speaker but all of a sudden encountered an error that says, “Failed to play test tone” in your Windows 10 computer, worry not for this post will walk you through how you can fix this problem. The test tone is used to check the right-left balance of the headphones and speakers in your computer, however, if you are not able to use it, there are several options you can check out. You can try to run the Playing Audio troubleshooter or restart the services that are related to Windows Audio. Aside from these, you could also disable Audio Enhancements or you could also change the default test tone rate and bit depth.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to restart the Windows Audio-related services

The next thing you can do to fix the problem is to restart the services related to Windows Audio. Although the audio services start automatically on every system boot, there are times when they might fail to start. Thus, you can start these services manually by following these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
• Then look for the services named “Windows Audio” and “Windows Audio Endpoint Builder”.
• Double click on each one of these services and check if their Service Status is set to Running or not and also check if the Startup Type is set to Automatic.
• If none of the services are running, just click on the Start button and select the Automatic option from the drop-down menu.
• Now click on the Apply and OK buttons to save the changes made and then check if the error is fixed.

Option 3 – Try to update the Audio driver

You might also want to consider updating or the Audio driver as it could help in fixing the error.

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the manufacturer’s website and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try changing the default test tone rate and bit depth

Windows selects a default test tone rate and bit depth depending on your headphone or speaker. This allows you to look for the best sound quality from your audio output device. So if your headphone or speaker has some problems with the default settings, then it’s no wonder why you’re getting the “Failed to play test tone” error. To fix this, you can try to change the default test tone rate and bit depth by following the steps below.

• First, you need to open the Windows Settings panel and then go to System > Sound.
• Next, look for the Device properties option located on your right-hand side and click on it.
• After that, select the Additional device properties option and go to the Advanced tab.
• From there, select a different test tone rate and bit depth and then click on the Test button.
• Once done, check if it was able to fix the problem or not.

Option 5 – Try disabling the Sound or Audio enhancements

To make your operating system’s specific hardware sound nothing but perfect, both Microsoft and third-party vendors have shipped audio enhancement packages which are usually referred to as “Audio Enhancements” in Windows 10. However, there are instances when instead of improving the sound or audio quality of your computer, it can cause problems so to fix the problem you need to turn off these audio enhancements. How? Simply follow the steps below.

• Type in “Sound” in the taskbar search and then from the list of results, select “Sound Control Panel”.
• After clicking Sound, the Sound properties box will pop up. From there, go to the Playback tab and right-click on the default device i.e. Speakers or Headphones then select Properties.
• After that, the Speakers properties box will appear. From there, go to the Enhancements tab and select the checkbox for the “Disable all enhancements” option.

RadioRage is a potentially unwanted application developed by Mindspark Inc. This browser add-on is compatible with Mozilla Firefox, Internet Explorer and Google Chrome and claims to enhance the Internet browsing experience by allowing users to listen to their favorite music via the installed toolbar.

RadioRage Toolbar is categorized as adware since it infiltrates computers and after successful installation, this browser extension redirects browsers to home.tb.ask.com. And changes your default search engine to myway.com.

While active on your computer RadioRage collects user information such as browsing data, website clicks, and sometimes even sensitive user information, that it later sells / forwards to its ad distributors.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant risk that targets web browsers. It’s a type of malicious software that modifies your internet browser’s settings so that you are redirected to websites or pages that you had no intention of checking out. They are made to interfere with browser programs for many different reasons. These are typically used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Most people assume that the browser hijacker is just a harmless website but that is not the case. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. In a much worst case, your browser can be hijacked to download malicious software that will do a great deal of damage to your PC.

Key signs that your web browser has been hijacked

The typical signs that signify having this malicious software on your computer are: 1. your web browser’s home page is suddenly different 2. you get re-directed to internet sites you never intended to visit 3. The default search page of the browser is modified 4. you see multiple toolbars on the web browser 5. you might notice many pop-up ads on your screen 6. web pages load slowly and sometimes incomplete 7. you cannot go to specific sites such as home pages of security software.

So how does a browser hijacker infect a PC

There are many ways your computer could become infected with a browser hijacker. They typically arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers by using a deceptive software distribution method known as “bundling” (often through freeware and shareware). Well-known examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijackers might record user keystrokes to collect potentially valuable information leading to privacy concerns, cause instability on systems, drastically disrupt the user experience, and finally slow down the computer to a point where it becomes unusable.

Browser hijacker removal methods

One thing you can try to eliminate a browser hijacker is to locate the malware within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, try to uninstall it. But, the majority of hijackers are really tenacious and require specialized tools to get rid of them. Inexperienced PC users should never attempt the manual form of removal, as it demands detailed system knowledge to carry out repairs on the computer registry and HOSTS file.

What To Do If You Cannot Install Any Anti-virus?

Every malware is detrimental and the effects of the damage will vary based on the specific kind of malware. Some malware is meant to restrict or prevent things that you wish to do on your computer system. It may well not permit you to download anything from the internet or it will prevent you from accessing a few or all websites, especially the anti-virus sites. So what should you do if malware keeps you from downloading or installing Anti-Malware? Refer to the instructions below to eliminate malware through alternate methods.

Use Safe Mode to resolve the issue

If the malware is set to run at Windows start-up, then booting in Safe Mode should avoid it. Only the bare minimum required applications and services are loaded when you boot your computer or laptop into Safe Mode. Listed below are the steps you need to follow to eliminate viruses in Safemode. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you will have an internet connection. Now, get the malware removal software you want by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the software is installed, allow the scan run to eliminate viruses and other threats automatically.

Switch over to some other web browser

Certain viruses might target vulnerabilities of a particular browser that block the downloading process. When you suspect that your Internet Explorer happens to be hijacked by malware or otherwise compromised by online hackers, the ideal plan of action is to switch over to a different web browser such as Firefox, Chrome, or Safari to download your favorite computer security application – Safebytes Anti-Malware.

Run anti-malware from a pen drive

Another approach is to download and transfer an antivirus program from a clean PC to run a virus scan on the infected system. Follow these steps to employ a flash drive to fix your infected system. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the pen drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Select the USB flash drive as the destination for saving the file. Follow activation instructions. 5) Now, transfer the flash drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the software. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Let's Talk About SafeBytes Security Suite!

These days, anti-malware software can protect your laptop or computer from various forms of online threats. But wait, how to select the right one amongst several malware protection software that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some are really worth your money, but many aren’t. When looking for anti-malware software, purchase one which gives solid, efficient, and complete protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a really good reputation for top-quality service, and clients seem to be very happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of computer literacy. This application could easily detect, remove, and protect your personal computer from the most advanced malware attacks including spyware, adware, trojan horses, ransomware, PUPs, worms, parasites as well as other possibly damaging software programs. There are numerous amazing features you’ll get with this particular security product. Listed below are a few of the great ones: Real-time Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions in real-time. It’ll continuously monitor your laptop or computer for hacker activity and also gives end-users sophisticated firewall protection. Antimalware Protection: Built upon a greatly acclaimed antivirus engine, this malware removal application is able to find and remove several obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common anti-virus applications will miss. Web protection: SafeBytes checks and gives a unique safety ranking to every site you visit and block access to webpages considered to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: This application is not “heavy” on the computer’s resources, so you’ll not find any performance problems when SafeBytes is working in the background. 24/7 On-line Tech Support: Support service is accessible 24 x 7 x 365 days via email and chats to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RadioRage without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RadioRage

Error 101 - What is it?

Error 101 is a Google Chrome error. You may experience this error if you browse the internet using Google Chrome. This error results when the existing HTTP connection between Chrome and the website is broken. The error is displayed in the following format: “Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.”

Solution

Error Causes

The cause of Google Chrome error 101 cannot be narrowed down. This error can be triggered on your PC due to multiple reasons. These include:

• The inability of the Google Chrome installer to create a temporary directory on your PC during the installation process
• Enabled DNS Prefetching
• Firewall
• Viral Infection
• Bad Registry Entries
• Poor Internet Connection

Though this error code is not fatal, nonetheless it is advisable to fix it to ensure you are able to browse the internet using Google Chrome.

Further Information and Manual Repair

The good news is that this error is quite easy to resolve. Even if you are not a technical whiz you can still manage to fix it by trying these easy and effective DIY methods we have listed below:

Method 1: Reload the Website link on Chrome or Check Your Internet Connection

Sometimes refreshing the webpage can resolve the issue easily. Try doing it. Reload the link by pressing Ctrl +R. This will refresh the webpage. If it starts working then that’s great but if it doesn’t then it is advisable to check your internet connection. Disable and Enable the connection and then try browsing on Chrome again. If websites are accessible then the problem is resolved. If the error persists then try other methods.

Method 2: Disable DNS Pre-fetching

Sometimes this error may occur due to enabled DNS pre-fetching. To resolve the issue, open Chrome, then click on the wrench key. Go to setting and under the bonnet and Privacy section, look for the DNS perfecting option. If it is enabled, then uncheck it to disable DNS Pre-fetching. Save the changes and then close the browser. Now open it again and try browsing on Chrome. If error 101 does not appear and you are able to access websites then the issue is fixed.

Method 3: Scan for Viruses

Another way to fix this is to download and run a powerful antivirus. Scan and remove viruses to fix the problem.

Method 4: Check the permission for your temporary folder

As mentioned above, another underlying reason for error 101 can be Google Chrome installer was unable to create a temporary directory on your system during the installation process. To resolve it, check the permission for your temporary folder. Here’s how to do it: First go to the start menu and type Run. Now enter one of the following directories in the text fields 1. Windows XP: %USERPROFILE%Local Settings 2. Windows Vista: %USERPROFILE%AppDataLocal After that press OK. This will open a new window. In the Window that opens, right-click the temp folder. Now select properties and press the security tab to continue. In the group and user names section, select your user profile name. In the permissions, section verify that the checkboxes for READ, WRITE, and READ  & EXECUTE permissions in the DENY column are not selected. After you have verified, click apply and then ok. Now try reinstalling the Google Chrome browser again on your system.

Method 5: Remove Bad Entries by Cleaning the Registry

Bad entries and cookies saved in the registry can also lead to error 101. You can remove them manually but that will take a great deal of time and can be slightly difficult if you are not technically sound. Therefore, it is advisable to download Restoro. This is a user-friendly PC Fixer integrated with a registry cleaner that scans and removes all registry issues in a few clicks. It removes all the bad entries and junk files cluttering the registry and repairs it instantly. Click here to download Restoro.

Afraid of the growing threats online? As you should be. But we’re here to show you what kinds of malware are out there and what you can do to keep them at bay.

Malware definition

Malware comes from the term malicious software. It’s software designed to attack and exploit devices and networks to the advantage of the hacker who made it.

Malware can be transmitted in different ways. Most commonly this happens via infected USB drives, downloadable files or malicious websites. Depending on the type and ultimate goal, the consequences of a malware attack can range from negligible to catastrophic.

What kinds of malware are there?

1. Virus

A virus is typically spread via infected files, websites or links. It’s one of the oldest malware types and one of the most difficult to get rid of. That’s because, once activated, it replicates itself - hence the name. 

It can perform different kinds of attacks, depending on what the creator wants to achieve. The main characteristic of a virus is that it really doesn’t show itself until you activate the host. So that’s a scary thought for sure.

2. Adware

Sometimes an ad blocker isn’t enough to fight off unwanted ads. And some of them can, unfortunately, be malicious. They may redirect you to infected sites or prompt downloads of risky files. Even just opening a malicious site can lead to data theft.

So, definitely be careful when clicking around. Even if an ad seems completely legitimate, you can never be too sure.

3. Ransomware

Through ransomware, cybercriminals gain access to a user’s data and use it to extort them for money. Basically, the user is threatened with data deletion or even exposure if a ransom isn’t paid by a specific deadline.

This is a particularly nerve-wracking type of malware. If it targets an individual, it preys upon their sense of anxiety, fear, guilt and even shame. If it targets a business (which is a lot more common), it preys upon not only that business’s profit but also every single one of their customers and their data.

4. Trojans

This type of malware disguises itself very well as a legitimate-looking program. Once you download it, hackers can get full access and control of your device, data and network. They can even be hidden in games, apps and attachments. They cannot self-replicate, though, so we guess that’s… good news?

5. Worms

Worms can replicate, just like viruses, but you don’t need to actually activate the infected program for them to get going. They can be used for various purposes, ranging from data deletion to file encryption to support a ransomware attack.

6. Spyware

Spyware refers to malicious software that stays hidden on your computer and monitors your activity. The best-known type is keyloggers. This can be used to steal sensitive data like passwords and banking information.

7. Rootkits

Rootkits are among the most dangerous types of malware. They allow administrative access and full control of a device, which lets hackers continue hijacking all your data and monitoring your activity without your knowledge.

8. Botnets

Botnets are networks made up of bots - computers that cybercriminals have infected with malicious software. Bots and botnets give hackers remote access to users’ devices and allow them to spy on your camera, take screenshots, memorize passwords and launch Distributed Denial of Service attacks. This one truly makes your hair stand on end.

What can you do about it?

You know the old adage - better safe than sorry. And trust us, malware attacks are such a pain in the you-know-what that you really don’t want to be sorry.

Luckily, there are simple solutions that can shield you from most digital threats these days. What you want to be looking at is a solid antivirus program. Well, technically, you need an antimalware program, but since the latter evolved from the former, we still mostly refer to them as antivirus software.
The majority of antimalware programs these days don’t just shield you from potential risks online, but include additional features as well. For example, some Bitdefender antivirus packages also include parental control and a VPN. And Bitdefender is not just for PCs either - it offers protection for your beloved iPhone or Android as well. You can throw in a password manager in there too, for an additional layer of security.

If you aren’t too concerned about all these various threats or feel like you don’t need extra security, you can at least take a step to protect your information from being exposed to lurking cybercriminals as you’re browsing. This can be done through a good VPN like Surfshark, which hides your identity in the digital space and prevents your data from being tracked.

Choosing the right protective software is especially important if you have children with access to the Internet, since they’re unfortunately even more vulnerable to malicious attacks. If you aren’t sure what the right kind of antimalware program is right for you, you can reach out to us and we’ll be happy to help keep your entire household or office digitally secure.

The bottom line

The truth is that there’s no way to be 100% protected in the online world. Hackers are constantly coming up with new ways to infiltrate our devices. But malware-battling software evolves along with them and there’s still plenty you can do to keep risks away. Stay safe!

If you are trying to run Windows Update but encountered an Error 0x80070003, read on as this post will guide you on how you can fix it. This kind of error in Windows Update can occur when you activate Windows Firewall or download from the Windows Store. This kind of error indicates that the Windows Update service or WUAUSERV is not started or that the Background Intelligent Transfer Service or BITS can’t be started. Aside from that, you can also encounter this error with the other Windows Update components. To fix the Windows Update error 0x80070003, you can try to run the built-in Windows Update troubleshooter or replace the old Configuration file named “Spupdsvc.exe”. You can also try to reset the Windows Update components or check the status of all the Windows Update-related services, as well as run a System File Checker scan.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80070003. To run this troubleshooter, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 2 – Try replacing the old Configuration file named “Spupdsvc.exe”

The next thing you can do to fix the Windows Update error is to replace the Spupdsvc.exe file. This is a process file that comes under the Microsoft Update RunOnce service. So when an update becomes available for your computer, the process responsible for performing the upgrade is notified. In addition, the RunOnce entry is also added to the registry for the spupdsvc.exe and this process is executed when your computer restarts and when you log on.

• In the Start Search, type “command prompt” and from the search results, right-click on Command Prompt and select the “Run as administrator” option.
• Next, execute this command to replace the old configuration of the Spupdsvc.exe file with a new one: c m d (remove spaces on CMD) /c ren %systemroot%System32Spupdsvc.exe Spupdsvc.old
• After that, try to run Windows Updates again and check if the error is now gone.

Option 3 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer.

Option 4 – Check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Cryptographic Services – Automatic
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if the Windows Update error 0x80070003 is now fixed or not.

Option 5 – Run the System File Checker Scan

If manually resetting the Windows Update components didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files with good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

KMODE_EXCEPTION_NOT_HANDLED seems to be connected primarily to a third-party driver, e1d65x64.sys associated with the Intel(R) Gigabit adapter, NIC/Wired network NDIS (Network Driver Interface Specification) 6.x driver. Error is known to produce the dreaded blue screen of death or BSOD. Most usually error is connected with gaming on Windows 10 computer and it manifests itself during gaming sessions. If you are unlucky and you are faced with this unfortunate error we will be happy to try to help you and present with tips and tricks in order for you to find a solution for it. Before you proceed with the provided solutions, be sure you have sufficient disk space on the Windows drive, run Disk Cleanup and then run CHKDSK.

1) Run the Blue Screen Online Troubleshooter

Open Control Panel, change the view setting to icons. Click Troubleshooting, and click “View all” in the tasks pane. Click “Blue Screen”. This opens the Blue Screen Troubleshooter.

2) Run Driver Verifier

1. Start a Command Prompt window by selecting Run as an administrator, and type verifier to open Driver Verifier Manager.
2. Select Create standard settings (the default task), and select Next. You can also choose to Create custom settings to select from predefined settings, or to select individual options. For more information, see Driver Verifier options and rule classes and Selecting Driver Verifier Options.
3. Under Select what drivers to verify, choose one of the selection schemes described in the following table.

   Driver verifier table:

   Option	Recommended use
   Automatically select unsigned drivers	Useful for testing on computers that are running versions of Windows that do not require signed drivers.
   Automatically select drivers built for older versions of Windows	Useful for testing driver compatibility with newer versions of Windows.
   Automatically select all drivers installed on this computer	Provides maximum coverage in terms of the number of drivers that are tested on a system. This option is useful for test scenarios where a driver can interact with other devices or drivers on a system. This option can also exhaust the resources available for Special Pool and some resource tracking. Testing all drivers can also adversely affect system performance.
   Select driver names from a list	In most cases, you will want to specify which drivers to test. Selecting all drivers in a device stack allows the Enhanced I/O Verification option to track objects and check compliance because an I/O request packet (IRP) is passed between each of the drivers in the stack, which allows for a greater level of detail to be provided when an error is detected. Select a single driver if you are running a test scenario that measures system or driver performance metrics, or if you want to allocate the greatest number of resources available for detecting memory corruption or resource tracking issues (such as deadlocks or mutexes). The Special Pool and I/O Verification options are more effective when used on one driver at a time.

4. If you chose Select driver names from a list, select Next, and then select one or more specific drivers.
5. Select Finish, and then restart the computer.

3) Update network device drivers

Go to the official Intel website and try to find newer versions of drivers, if there are none perhaps you will need to revert back to the previous version.

4) Scan memory for issues

Run a memory test on your system, sometimes these errors can be traced back to a faulty RAM bank.

5) Stop over-clocking your PC

If you have overclocked your PC please reverse it back to its original state and see if that would solve the issue

6) Perform System Restore to the previous restore point

If none of the previous solutions have bared fruit, roll back to a previous restore point and that should solve the issue.

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:

• Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
• Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
• Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

We have all been there, unfortunately, the application freezes, and sometimes it can even freeze whole windows. Well if the whole Windows freezes because of the application there is not much we can do except hard reset but if only the application freezes we can still kill it and return the PC in working condition. The first thing you can try is to press ALT + F4, this shortcut is for closing the program, if the application is frozen Windows will try to close it when using this shortcut, and if it succeeds you will find yourself on the desktop environment in Windows with non-responsive application taken care of. If however, this fails and the application is not closed, try ending it in the task manager. To open task manager press CTRL + SHIFT + ESC, locate unresponsive application select it, and click on the end task button on the bottom right.

Recently, several Windows 10 users have reported an issue with the Windows folder sizes in their PCs. If you are one of these affected users, read on as this post will walk you through fixing this issue. For instance, if you have a folder with 100 GB worth of data and when checking its size using its properties, you see the wrong size instead of 100GB. The size displayed will most likely be a random number which can either be bigger or smaller than the real size of the folder. This incorrect folder size issue does not happen to any specific drive or certain kinds of folders as any folder can be affected by this incorrect folder size issue. When you try to rename the affected folder, the size will change but its size still remains to be incorrect. The root cause of this particular issue is in Windows 10 itself. It is a known bug that came along with one of the latest Windows Updates which prevents the File Explorer to accurately read the metadata of a certain folder or file and leads to displaying incorrect and unexpected file sizes and the reason why you might also notice that your drive is also not correct. Since this is brought upon by one of the recent or latest Windows Updates the good thing is that Microsoft will most likely release a fix on its next upcoming updates but until then, you will be left with no choice but to deal with an incorrect folder or file size. To remedy that, here are some suggestions you can try that might fix the problem.

Option 1 – Try using the System File Checker

The System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the incorrect folder or file size in Windows 10. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try resetting Windows 10

To fix the folder and file size issue, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files. That way, you won’t have to deal with inaccurate folders or file sizes as you browse and use your files.

Option 3 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.