Microsoft blocking Office users

A copy of Windows gets into a grace period when it is installed on a computer which means that you can use your Windows computer without any constraints on its feature. However, if you suddenly encounter an error code 0xC004F009 then this means that the grace period has already expired. In such cases, you will see the following error message on your screen:

“Error Code 0xC004F009, The Software Licensing Service reported that the grace period expired.”

One of the possible causes of this error is that it could be that the grace period has already expired way before the system was activated which is a result of which the system is in the Notifications state at this moment. The error code 0xC004F009 has something to do with MAK-enabled computers in an enterprise when it comes to Volume Licensing. One of the reasons that this error pops up is due to the possibility that the computer was not activated yet even when it was already connected to the Enterprise. Another most likely cause of the error is when the system was never connected with the Enterprise at all and the given grace period has expired before your computer system is activated. Whatever the real cause of this error, this post will guide you in fixing it. Just refer to the instructions given below to fix it.

Option 1 – Try activating Windows using the command-line tool

• First, you need to obtain your MAK key from the IT administrator.
• Once you have it, tap the Win + R keys on your keyboard and then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• After that, type this command and hit Enter to install the product key or replace the existing one: Slmgr.vbs –ipk <your mak key>
• Next, type another command and hit Enter: slmgr.vbs –ato
• Once you’ve executed the given commands, Windows should be activated after it connects to Microsoft servers and then gives it some time and try to check if error code 0xC004F009 is now fixed or not.

Option 2 – Try activating Windows using your mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.

• In the Start Search box, type in “Slui 4” and tap Enter.
• Next, select your country and click on Next.
• Keep the window open and call the toll-free number of the country you’re from.
• Afterward, a confirmation ID should be given by the automated system which you must take a note of.
• Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Option 3 – Try to prolong the grace period

On the other hand, it is also possible for you to prolong the grace period but you might have to get another genuine Windows key for that. Before you proceed, you need to create a System Restore point first afterwards, refer to the steps given below to increase the grace period of the Software Licensing Service on your Windows 10 computer.

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field then hit Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionSetupOOBEmediabootinstall
• Next, change the value of the “mediabootinstall” key to “0”.
• Now open Command Prompt with admin privileges and then type this command and hit Enter: slmgr –rearm
• The command you just entered will add another grace period to your system activation. After that, you have to obtain a new key and then activate Windows.

Option 4 – Try running the Windows 10 Activation Troubleshooter

You can also try to run the Windows 10 Activation troubleshooter to help resolve the error code 0xC004F009.

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

When it comes to downloading and installing games in the Windows operating system, Steam is one of the well-known sources. You can find many big titles in Streams such as PUBG, Heaven Vaults, and a whole lot more. It is undeniably a great source of getting games in the Windows operating systems. However, just like other software, Steam is not immune to errors as you could encounter errors while using it. This isn’t caused by a bad code but also due to reliance on various factors in both respects to the software and hardware. One of these errors is the Application Load Error 5:0000065434. This kind of error can appear when you launch numerous game titles on your Windows 10 computer like Skyrim, Oblivion, Bully, Morrowind, Vortex, and many more. To fix this application error in Steam, you can try to copy the Steam executable file or use the Command Prompt. You could also try to verify the integrity of the game files feature or delete any conflicting files on your computer.

Option 1 – Try copying the Steam executable file

The first thing you can do to fix the error is to copy the executable file of Steam.

• First, right-click on the desktop shortcut of steam located on your Desktop and click on the “Open file location” option.
• After that, copy the executable file for Steam and navigate to the folder of the library of the games which is usually located in SteamSteamAppsCommon
• Now paste the Steam executable file you just copied inside the folder of the game and see if it fixes the error or not.

Option 2 – Try to use the Command Prompt

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
• After opening Command Prompt as administrator, execute the following command:

cd "C:Program Files (x86)Steamsteamappscommon" mklink "steam.exe" "C:Program Files (x86)Steamsteam.exe"

• The command you entered will create a link between the executable file of Steam to the operating system. Once you see a message that states, “Operation completed successfully”, restart your computer.

Option 3 – Try to use the “Verify integrity of the game files” feature

The next thing you can do to get rid of the error is to use the “Verify integrity of the game files” feature. How? Refer to these steps:

• Open Steam and right-click on the entry of the game where you encountered the error in the Library and then select Properties.
• After that, navigate to the LOCAL FILES tab and click the “VERIFY INTEGRITY OF GAME FILES” button.
• Wait for the process to be completed and see if the feature has helped in fixing the error or not.

Option 4 – Try to delete any conflicting files

The error might be caused by some conflicting files on your computer which is why you have to delete them. To do that, follow these steps:

• Open the Documents folder and look for the folder created by the game that’s throwing the error. For instance, it could be stored in the “My Games” folder.
• Next, delete the folder and then try to launch the game again and see if the error is now fixed.

If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004 To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
• Now run the Remove Package program to remove the concerned update and package.

dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart

• Now restart your computer and log back in.
• After that, run the following command:

Dism.exe /online /Cleanup-Image /StartComponentCleanup

• Then scan for updates.

Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

If your operating system cannot or is not able to load a required DLL file on your Windows startup and you encounter a message saying, “Failed to load DLL”, then you’ve come to the right place as this post will guide you in fixing this problem. When you encounter this kind of issue, you will see either of the following error messages on your screen:

“The dynamic library dll failed to load.” “Failed to load dll library.”

This kind of error can occur when your Windows operating system fails to locate the DLL library which the system needs to access during startup. It can also occur when the DLL file is not in a directory specified in the path or when the DLL file is corrupted or has gone missing. Moreover, you can also encounter this error if the DLL file is infected with some malware. Whatever the case is, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to reinstall the program

The first thing you can do is to reinstall the program that’s giving you this error. Once you’ve uninstalled the program, download its latest setup file from its official site and then install it again.

Option 2 – Try checking the startup programs

You might also want to check the startup programs on your computer, especially the Windows Registry startup paths, and then remove the startup entry to the concerned DLL file.

Option 3 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try checking the details in the Event Viewer

Checking the details in the Event Viewer can also help you find out the root cause of the problem as the Event Viewer usually contains detailed information about the error.

Option 6 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “Failed to load DLL” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the “Failed to load DLL” error is now fixed.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Failed to load DLL” error. Thus, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Living in today's world sadly is still living in the COVID-19 pandemic. It has been more than a year and sadly pandemic is still very strong and we are battling it on a daily basis. Governments all over the world are trying to battle pandemics in their own way with their own ideas and prevention measures. We as individuals can not very much influence how will the pandemic itself go but fortunately in this modern age of information we can at least follow and be in the loop at the current state of the situation regarding it. Today instead of having a troubleshooting article or tips and trick for your PC we are doing something else but in the domain of internet technology, you know, just to keep everything still IT related ???? Below you will find websites with small descriptions of what they do to keep yourself informed and hope to get over this dreadful pandemic.

1. The WHO’s COVID-19 Dashboard

   If you are interested in real-time COVID-19 information about active cases, death tool so far, new cases and the number of vaccines administrated so far I would recommend WHO's dashboard. How WHO is a non-government institution composed of doctors from all over the world with just a single goal in mind, to help and put an end to this pandemic is a great non-biased source of information on the current state of virus spread.

2. Vaccine Finder

   Please be aware that Vaccinefinder is working only on the territory of the United States of America. The reason why it was included in this list is that basically it is a great idea and I hope to see this site expand on other world regions or at least that inspires the emergence of another worldwide website with this type of content. If you live in the USA, this site will be a great help since you can track where and how many shots are distributed to states and even towns in America.

3. COVID tracking project

   This site is also for U.S. residents, this time it is about tracking cases in each state with details and statistics. If you are interested in more detailed statistics of hospitalized patients per state or overall you are just interested in statistics about the pandemic in the U.S. this site might provide all the information about your needs.

4. NPR

   On national public radio or NPR for short, there is a special section devoted to the coronavirus where new articles about pandemic are released daily with new information and new findings on how to battle it and the current state of things. A great informational site to keep up with the current state of things.

5. Google's COVID-19 page

   Google has not been inactive during this pandemic and on its page specially dedicated to the COVID-19 virus you can find a lot of free information updated daily. From safety and prevention tips to data about pandemics there is a lot of ground covered on-page and we recommend at least going through the prevention section to inform yourself how to keep yourself and others safe.

6. Coronavirus tracker

   This daily updated chart can show how many cases and deaths are from chosen time period all in form of a chart, you can see charts for each country in the world how COVID cases rose or dropped along with the death tool it brought.

There you go, 6 websites to track and inform yourself about this dreaded pandemic which has managed to change the world and people's lives forever, sadly on the bad side.

When you have to connect to a drive that’s on a different computer or on external storage, that’s where the mapped network drives come in. Mapped network drives make accessing files a lot easier. However, there are times when it won’t work for some reason. Windows will notify you about the unavailability of mapped network drives in several ways. For one, Windows might display a red X on the network drives or it could be that its status will be unavailable when you try to use it from the Command Prompt or via a notification. It is recommended that you run a few scripts when you log in to your PC as it may so happen that the network drive takes more than usual to connect. Before you start troubleshooting the problem using the given options below, keep in mind that some workouts might only work under certain scenarios. You might need some network access at logon or you might need access to the Group Policy settings. So you need to choose what you prefer more. You can try the given workarounds below if the mapped network drives are not showing or connecting or working on your Windows 10 computer. These workarounds use scripts to make sure that you are connected to them as soon as you start to use your PC. As mentioned, before you can troubleshoot, you need to create scripts first. There are two scripts here namely MapDrives.ps1 which is executed by the second script named MapDrives.cmd and is done at a regular and non-elevated Command Prompt. Follow the steps below to get started.

• You have to create a script file named “MapDrives.cmd” first and then save it on a place where the files are safe. To do that, open a text editor like Notepad and then copy and paste the following script:

PowerShell -Command "Set-ExecutionPolicy -Scope CurrentUser Unrestricted" >> "%TEMP%StartupLog.txt" 2>&1 PowerShell -File "%SystemDrive%ScriptsMapDrives.ps1" >> "%TEMP%StartupLog.txt" 2>&1

• After that, save the file and name it “MapDrives.cmd”.
• Next, create a script file named “MapDrives.ps1” and then copy and paste the following content. Just make sure to save both scripts in the same folder.

$i=3 while($True){     $error.clear()     $MappedDrives = Get-SmbMapping |where -property Status -Value Unavailable -EQ | select LocalPath,RemotePath     foreach( $MappedDrive in $MappedDrives)     {         try {             New-SmbMapping -LocalPath $MappedDrive.LocalPath -RemotePath $MappedDrive.RemotePath -Persistent $True         } catch {             Write-Host "There was an error mapping $MappedDrive.RemotePath to $MappedDrive.LocalPath"         }     }     $i = $i - 1     if($error.Count -eq 0 -Or $i -eq 0) {break}     Start-Sleep -Seconds 30 } Note: Now that you’ve created the script files, it’s time for you to proceed to the options given below.

Option 1 – Try creating a startup item

Note that this option only works on devices that have network access at login. So if it’s not there, the script will fail to reconnect the network drivers automatically. To create a startup item, here’s what you have to do:

• Open the Startup folder located at %ProgramData%MicrosoftWindowsStart MenuProgramsStartUp.
• From there, copy and paste the MapDrives.cmd.
• After that, open the Scripts folder located at %SystemDrive%Scripts copy-paste MapDrives.ps1 and then copy and paste MapDrives.ps1 in there.

Note: After you complete the steps above, a log file named “StartupLog.txt” will be created in the %TEMP% folder. Now all that’s left for you to do is to log out of your computer and then log back in. This will ensure that the mapped drives are open.

Option 2 – Create a scheduled task

It is possible to create a scheduled task that runs as soon as you log in to your computer. To create a scheduled task, follow the steps below.

• You have to copy the MapDrives.ps1 script file to the scripts folder of Windows located at %SystemDrive%Scripts.
• After that, open the Task Scheduler and select Action > Create Task.
• Next, type a name and description of the task in the General tab.
• Then click on the Change User or Group button and select a local user group and click OK.
• Now check the box labeled “Run with highest privileges” and switch to the Triggers tab.
• From there, create a new trigger with the “At Logon” option in the Begin the task drop-down menu and then click OK.
• After that, switch to the Actions tab and create a new action then choose to Start a program.
• Next, type “Powershell.exe” in the Program/Script field, and in the Add arguments (optional) field, type the following:

-windowsstyle hidden -command .MapDrives.ps1 >> %TEMP%StartupLog.txt 2>&1

• And in the Start in the (optional) field, type “%SystemDrive%Scripts” as the location of the script file.
• Now under the Conditions tab, select the “Start only if the following network connection is available” option and then select Any connection and click OK.
• Restart your computer or log off from your account and then log back in so that the task will be executed.

Option 3 – Use the Group Policy settings

You need this option if the mapped network drives are defined via Group Policy settings. You have to update the action of the drive maps to Replace. As a result, it will delete the existing mapped drive and create the mapping on each logon again. However, any settings on the mapped drive that are changed from the Group Policy settings will be gone on each logon. So if the changes don’t work, you need to run the gpupdate command together with the /force parameter in order to refresh the Group Policy setting quickly.

Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.

When we are working on our computer, we have tendencies to make it look and behave to our best needs and however, best suits us. The Internet has crawled into our lives and made itself a must-have in modern society, internet browsers as a crucial piece of software for viewing the web have also grown and made themselves to be more open for user settings and personalization, Chrome, one of the most popular browser has the option to open a specific set of pages one it is opened and that is what we will cover today in this tutorial. No matter would you like to by default open some online store, maybe an email or news website, you can open each of them or all of them once Chrome is run, making your daily routine more enjoyable and stress-free. The first thing, of course, is to start Chrome itself, once Chrome is up, click on three dots in the upper right corner of the Chrome window and select settings. When you are in settings, on the left side move toward the bottom until you run into a tab that says On Startup and click on it. On right, a new section will open, click on Open a specific page or set of pages. You will be presented with the option to add a new page by typing its URL or getting it from bookmarks or using a specific opened one. You can repeat this process until you have added all pages that you wish to be automatically opened once Chrome is opened for the first time.

BONUS:

If you have noticed right above the setting that we have used for opening a specific set of pages there is the option Continue where you left off, this option will open each page exactly where it was when Chrome was shut down letting you keep viewing where you have left off. This is useful if by any chance your battery ran out or you had to quickly turn the computer off for whatever reason.

The dialog boxes that you see on your Windows computer exist to send you a message or to notify you. However, you can also encounter issues with them. Recently, some users reported that they’re getting empty or blank dialog boxes. It’s definitely hard to choose between Yes or No or to click OK when you don’t know the context of the dialog box. If the same thing happened to you, worry not for there are some possible solutions that can help you fix the problem. This kind of problem usually happens when there are some issues with the graphics driver or when there is some corrupted software. Whichever the case is, here are some fixes you can check out to fix the empty or blank dialog boxes on your Windows 10 computer.

Option 1 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps.

Option 3 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try to repair or reinstall the software

If the issue with the empty dialog boxes only occurs in a specific program, you can either try to repair the program or reinstall it. You can find the Repair option in the Add/Remove program section when you select the concerned program. If repairing the program didn’t work, you might have to uninstall it and then reinstall it.

Option 5 – Try troubleshooting the problem in a Clean Boot State

You might also want to troubleshoot the problem in a Clean Boot State. Doing so will help you isolate the problem. Refer to the steps below to do so:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)