Best gifts for Gamers and PC enthusiasts

ActiveX Controls are plugins you may constantly come across when working with Internet Explorer. An illustration of these kinds of control is the MICROSOFT IE Flash Player. They frequently result into significant problems for the Computer, yet they're vital for IE to operate correctly. You shouldn't ever overlook that after you install Active Controls in your Personal Computer, you effectively provide them with access to other areas of your PC. The ActiveX Controls not only tracks your search routines, but in addition puts malicious software, which might possibly be hazardous to your Computer.

Solution

Error Causes

ActiveX Controls make your Internet Explorer work as required and are usually great and beneficial to your own Computer. Yet, they can function as a source of problems because of the following factors.

• You should stop installing  ActiveX Controls from Un Trustworthy Resources

In the event they are installed by you from un trustworthy resources new threats are likely introduced by ActiveX Controls to your PC. One of the more regular types of ActiveX Controls worth necessary for installation is Flash Player. Yet, never be in a hurry to install these Controls from resources that you don't trust.

• Limit The Number of ActiveX Controls You Install on your PC

Prevent installing java/oracle ActiveX controls, because of its weak security measures which could make your Personal Computer and any additional information there in, open to attacks. Limit to the variety of ActiveX Controls that you install on your PC as these could increase the vulnerability canvas on your computer.

Further Information and Manual Repair

You can manually fix any malfunction that springs up from ActiveX Controls. Yet, more than mending the harm, produce the setting that ensures you never have troubles from them to start with. Just how do you do that?

a) Stop installing or downloading ActiveX Controls from Un Trustworthy Sources

This has been mentioned above, but it's worth repeating because it's the most common reason behind ActiveX Controls malfunctions. You might anticipate that for this kind of obvious reason for ActiveX Controls malfunctions, PC consumers would be extra cautious, however that is never true.

b) Limit ActiveX Controls Softwares

You can restrict ActiveX controls from running automatically on your PC. To limit them, head to Tools in Internet Explorer, and choose Internet Options. Proceed to the Security tab, and select Customs level Browse completely down before you get to the area designated "ActiveX". Subsequently, mark "Prompt" under every choice that you encounter. But don't mark the choice indicated "Run ActiveX Controls and Plug-Ins", together with, "Script ActiveX Controls Marked Safe for Scripting". By performing the measures emphasized above, you happen to be in substance stating that, you will not permit any installation of ActiveX Controls, without express authorization by you. In this manner, you have better control over different forms of ActiveX Controls you permit to be installed, therefore reducing potential threats to your PC.

If the Diagnostic Data level in your Windows 10 computer is configured manually to the non-default security setting of zero and you’ve encountered an error code of 0xc0000005, read on as this post will guide you in fixing the problem with the Remote Access Connection Manager Service. In relation to error 0xc0000005, you might also encounter an error in the Application section of Windows Logs in the Event Viewer, along with the Event ID 1000 which would most likely have a reference of “svchost.exe_RasMan” and “rasman.dll”. Before you troubleshoot the problem, keep in mind that the Remote Access Connection Manager or RasMan service is the one that manages dial-up and VPN connections from the computer to the internet as well as other remote networks. Each time you connect, the Services dials the connection or sends out a request for a VPN connection. However, the error 0xc0000005, only occurs when a VPN profile is configured as “Always On VPN or “AOVPN” connection with or without a device tunnel. There are several options you can check out to resolve this error, you can try to install the KB Update 4505903 or fix it via Group Policy. You could also try to enable Telemetry from the Settings app or enable it via Registry Editor. For more information, make sure to check out the provided options below.

Option 1 – Try installing the KB Update 4505903

The first thing you can do to fix the problem is to make sure that you’ve already installed the KB Update 4505903 in your computer. If not, then you have to go to Settings > Update & Security > Windows Update and from there select the Check for updates link. You need to get the standalone package if you are using the Microsoft Update Catalog to update your computer and for that, you have to the website of the Microsoft Update Catalog. On the other hand, if you are using the Windows Server Update Services or WSUS, then you can just manually import the KB Update 4505903 into WSUS.

Option 2 – Try to enable Telemetry in the Group Policy and run the RASMAN service

The next thing you can do to fix the problem is to enable Telemetry via Group Policy and then run the RASMAN service. To do that, follow these steps:

• Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > Allow Telemetry.
• After that, open the policy and select one of the security levels like Basic, Enhanced, and Full.
• Then click on the Apply and OK buttons to save the changes made and close the Group Policy Editor.
• Once one, open the Run dialog box again and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
• From there, look for the Remote Access Connection Manager Service and restart it. And then check if it resolved the problem or not...

Option 3 – Try enabling Telemetry via Settings

• Tap the Win + I keys to open the Settings app.
• Next, go to Privacy > Diagnostics and Feedback and select Basic or Enhanced under the Diagnostic data.
• After that, tap the Win + R keys to launch Run and type “services.msc” in the field, and hit Enter to open the Services Manager.
• From there, look for the Remote Access Connection Manager Service and restart it.

Option 4 – Try to enable Telemetry via Registry Editor

• Launch the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Then navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• From this path, look for “AllowTelemetry” and double click on it.
• Now enter the values, 1, 2, 3 for Basic, Enhanced, Full, respectively.
• If you can’t find AllowTelemetry, then just create a DWORD (32-bit) and name it “AllowTelemetry” and edit its value.
• Once done, exit the Registry Editor and restart the Remote Access Connection Manager Service from the Services Manager.

If you are trying to copy or move files to and from your external storage device but you suddenly encounter the error 0x800703EE, then you’ve come to the right place as this post will guide you on how you can fix this error in your Windows 10 computer. This kind of error when copying files may be accompanied by an error message that says, “The volume for a file has been externally altered so that the opened file is no longer valid”. This error prevents you from copying or moving the files to and from the external storage device. This kind of issue might be caused by a service that belongs to a backup program that could be blocking the operation or a conflict with your third-party antivirus program. In addition, the error could also be due to corrupted or outdated USB drivers or it could be caused by a disabled Windows Backup and Volume Shadow copy service. It is also possible that some system files are corrupted or that the drivers for the external device are also corrupted. Whatever the cause is, here are some options you need to check out to fix the error. Before you troubleshoot the error, you might want to try moving the files to another location on your local drive and remove the USB drive and insert it back again. After that, try to move or copy the file to the USB drive and see if it still throws an error. If it does, then you need to troubleshoot the problem further by following each one of the suggestions given below.

Option 1 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 2 – Try checking the Volume Shadow Copy and Windows Backup services

The next thing you can do to fix error 0x800703EE is to check the Volume Shadow Copy and Windows Backup service.

• First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Copy service and right-click on it, and then select Properties.
• After that, make sure that its Startup type is set to Manual and that its status is “Started” so if it isn’t, you need to click on the Start button and then on the Apply and OK buttons to save the changes made.
• Once done, look for the Windows Backup Service and repeat the same process you did with the Volume Shadow Copy service.
• After you complete the steps, restart your computer and see if the error is now fixed.

Option 3 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to copy the files to your external storage device again and check if the error is now gone.

Option 4 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 5 – Try to delete the Filter drivers

Note that this option is only applicable if you see the error 0x800703EE accompanied with the “The volume for a file has been externally altered so that the opened file is no longer valid” error message. Before you start, create a System Restore Point first.

• Open the Registry Editor and navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
• After that, select the “{4D36E965-E325-11CE-BFC1-08002BE10318}” key and check if you can find the “Upperfilters” and “Lowerfilters” value in the right pane. If you can find them, right-click on them and select Delete.
• Once done, exit the Registry Editor and restart your computer.

As you know, Bluetooth headphones allow users to connect to their mobile devices wirelessly. This allows you to talk on your mobile device or listen to music without having to connect any cords or wires. Additionally, it even allows you to adjust the volume of a left or right speaker. However, Bluetooth headphones in Windows 10 are another story as their scope is limited. For instance, the left and right pieces can’t have different volume levels. But if you still want to change the dual control of the volume of headphones separately in Windows 10. And in this post, you will be guided on how exactly you can do that. In addition, in this post, you will also be guided on what you can do if the Windows Update messed with the Bluetooth volume control and what you can do to disable the absolute volume in Windows 10. In case you don’t know, the Absolute Volume feature is actually incompatible with a number of Bluetooth devices which can result in the inability of the Bluetooth device to adjust its volume. Thus, if you experience this kind of issue, you’ll notice that the volume slider in the taskbar and the device volume control neither have any effect in adjusting the volume. And each time you try to adjust the volume level for one speaker, the volume of another speaker also automatically changes. In such a case, it would be difficult for you to separately change the dual volume control headphones. Worry not for there is an easy registry tweak you can try to make this possible to do. But before you proceed with the instructions provided below, make sure that you create a System Restore first. Once you have that covered, follow the steps below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step_2: Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMControlSet001ControlBluetoothAudioAVRCPCT Step_3: After that, look for the entry named “DisableAbsoluteVolume” which should be located in the right pane. But if you’re unable to find this entry, you can just create it by right-clicking on the CT key and selecting New > DWORD (32-bit) value, and then assign “DisableAbsoluteVolume” as its name. Step_4: Once done, double click on the “DisableAbsoluteVolume” DWORD and set its value from 0 to 1. Step_5: Now exit the Registry Editor and restart your computer. On the other hand, you can also disable or enable the Absolute Volume feature by executing a command in the Command Prompt.

• If you want to disable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
• If you want to enable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

After you execute the command, just restart your computer.

After your computer restarts.

Once you’re done executing the given instructions above, you have to right-click on the speaker icon located in the system tray and select Open Sound Settings and click on Manage device settings – the same controls will be visible to you like earlier. Now when you change the volume level for one speaker, the other speaker should now remain as it is and won’t change alongside the speaker.

What is the Error 421?

Error 421 is a common SMTP (Simple Mail Transfer Protocol) Outlook error message. MS Outlook is one of the best and popular email applications widely used by PC Windows users for sending and receiving emails within and outside workplaces. It is most commonly used in offices by professionals for faster communication. This error may occur while sending and receiving emails on the server. The error 421 messages is displayed in either of the following formats:

“An unknown error has occurred: Server error 421” "Could not send your message. Error 421" 421 4.2.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html 421 4.3.1 Out of disk space for temp file 421 4.3.2 All server ports are busy 421 Downstream server error 421 Fork failed 421 Greylisting enabled, please try later “An unknown error has occurred. Subject ‘Testing’, Account: ‘pop.charter.net’, Server: ‘mail.charter.net’, Protocol: SMTP, Server Response: ’421 Message rejected’, Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67”

Solution

Error Causes

Some common causes for this critical Outlook error are:

• PST storage size exceeds 2GB file size
• Improper ISP settings
• Slow internet connection
• PST file corruption
• Trojan attack and viral infection

This is a critical Outlook error that should be resolved timely. If you delay, it may cause you a great deal of inconvenience. The error code 421 hampers your ability to access your email account, send and receive emails, add new contacts, view emails, calendar entries, and journals. In other words, it just brings your email activities to a standstill locking you out of the account.

Further Information and Manual Repair

To resolve this error code on your system, you don’t always have to hire a professional or call the network personnel to do the job. It may be a critical error but the good news is that it is quite easy to fix. Even if you don’t have technical expertise, you can still repair it. Here are some of the best methods to repair this issue on your system:

1. Change the Server Settings to its Maximum Limit

Try changing your server settings. Here set the inbound connections limit at the maximum limit.

• To do this, open the Microsoft Exchange Server Administrator utility. The access path of this utility will vary depending on the installation procedure used to set up Exchange Server.
• Once you open the MS Exchange Server Administrator utility, click the ‘Connections’ icon in the left side navigation pane. Now double click the internet mail service icon in the right side pane. As you click it, the Properties window will open.
• Now click the ‘Connections’ tab in the Properties window and then click the ‘Advanced’ button. This will open the configuration window.
• Here reset the number for ‘Maximum Number of Inbound Connections’ to a high number, its maximum limit. After changing the settings, close all open Exchange Server Administrator program windows to successfully complete the process.

After the process is complete, try accessing your Outlook email account again; if it works, then that’s great the error 421 is resolved. However, if it doesn’t, then the problem could be related to viral infection.

2. Download a PST Repair Tool

If the cause of the error is PST files corruption, then not only will you be locked out of your email account, you are also at risk of losing all the data stored in your email account. However, the best way to resolve the error and ensure full data recovery is to download a reliable PST repair tool. By running a PST repair tool on your system, you can resolve the error 421 right away. It recovers your data, repairs corrupt and damaged PST files.

3. Scan Your PC with Restoro.

If viral infection and Trojans are causing the error 421 to pop up on your system, then it is recommended to download and scan your PC with Restoro. This is an advanced, intuitive, and user-friendly PC fixer. It is not just an antivirus but also a system optimizer and a registry cleaner. Unlike common antivirus software that only removes viruses and simultaneously slows down the system’s speed, Restoro removes all types of malicious software on your PC including malware, spyware, Trojans, and viruses, and also boosts the speed of your PC significantly. It is safe, easy to operate, and a quick fixer. It is compatible with all Windows versions. Click here to download Restoro and resolve error 421 today!

When you try to open a website but instead encounter an “Access Denied, You don’t have permission to access on this server” error message along with the ULR which you aren’t able to access with a reference number, then it is most likely caused by some network-related issue in your browser. Note that this error mostly occurs on Firefox browsers. The “Access Denied” error appears when your Mozilla Firefox browser uses a different proxy setting or VPN instead of what’s really set on your Windows 10 PC. Thus, when a website detected that there is something wrong with your browser cookies or your network, it blocks you which is why you can’t open it. To resolve this error, here are some suggestions you can try. And if you got the same error message on a different browser, you can still follow the possible solutions given below.

Option 1 – Try clearing everything about the website

• Open your browser and tap the Ctrl + H keys on your keyboard.
• After that, look for the listing of the website from your browser history and right-click on it.
• Then select the “Forget about this site” option. This will get rid of all the data such as browsing history, cache, cookies, and passwords. Thus, if you have a password saved or other important data of the website, you have to save it first before you tap the Ctrl + H keys.

Option 2 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Access Denied” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 3 – Uninstall the VPN service you are using or use a different provider

If you disabling the VPN service worked in fixing the “Access Denied” error, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

High Dynamic Range or HDR is a technique that’s used to create lifelike videos which have improved and better dynamic range, especially when it comes to details. And as you know, Windows 10 supports the steaming of HDR videos as long as the display supports it and it comes with the option to enable the HDR Playback for Windows 10 Video Streaming apps. However, before you can get the best viewing experience, you need to calibrate the display further for HDR video on your Windows 10 PC. Take note that even when you have the HDR Playback feature enabled on your computer, you still need a display that supports it. To make sure that your display supports this feature, you can use the DirectX Diagnostic Tool to have the display correctly wired and have the latest WDDM 2.4 drivers installed as well as set the other settings properly. Once you’ve made sure that your computer’s display really supports HDR and you’ve already enabled the HDR Playback feature, now it’s time for you to calibrate. Remember that when you calibrate the display, you should make an external monitor your primary display if you are using it for HDR and then adjust the settings to your liking. And if you are calibrating for primary display, you need to disconnect all other displays.

Follow the given steps below to calibrate the display of your PC.

• Step 1: You need to open the Video Playback first. To do so, navigate to Settings > Apps > Video Playback.
• Step 2: Under the Video Playback settings, uncheck the “Don’t increase display brightness when watching HDR video on battery” checkbox or plug in your PC.
• Step 3: Next, click the “Change calibration settings for HDR video on my built-in display” link located on the right side.
• Step 4: After that, click on the Play button located on the left side to play the video. Then move the sliders to the left or right so you can start to calibrate. Once you see that the quality of the image is to your preference, stop.

Note: Just a tip when calibrating – you just have to find the right balance between the details in the darker parts of a scene. For instance, you have Mountains in the background and buildings in the front – you need to drag the slider to the right to add more details to the snow on the mountain or drag the slider to the left to add more details to the buildings. After that, you can pause the video and exit the full-screen mode. Keep in mind that the quality of HDR depends on you as it is a personal choice. Some users might like a brighter shade while other ones want the darker shade so it really depends on your taste. If you are not satisfied with how your HDR turned out, you can just try calibrating the display again. Simply go back to the default HDR video calibration and click or tap the Reset calibration button. Another thing to remember. First, you can only see HDR content on the full screen and if you’re using a laptop, you need to make sure to watch videos when plugged in and check that the battery settings won't’ lower the brightness.

Windows 11 has been officially presented during Microsoft’s virtual event on June 24^th. Since presentation internet has been pretty live and busy with a discussion about it, some discussions are positive, some not so much but that is expected and it happens always when a new product is presented. One of information that we have about Windows 11 is tied to the home edition of this OS, Windows 11 home edition will require an internet connection at setup, and a Microsoft account in order to be installed and used. Previous versions of Windows could be installed and used with local accounts but it seems Microsoft has abandoned that idea for its new OS. OS will be delivered mostly as updates or via internet download so internet and online requirement make sense but why it cannot use the local account and must have a Microsoft one is beyond me.

In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs. According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place. There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

• First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
• After that, plug out and plug in your computer and automatically turn it on.
• Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

• First, right-click on the volume icon located on the system tray.
• Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
• From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
• After that, select your headphone under the Playback tab and click on the Set default button.
• Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.

If your WIFI signal is strong but you can not connect to the internet then keep reading in order to find out why this happens and what can you do to fix it. One very important thing to know and understand is that WIFI and the internet are two different things and that they altho connected and working together are basically 2 things. WIFI is a name for a group of technologies that are using radio vawes to connect to the router in order to access the internet. The Internet itself is series of computers all connected in LAN. Think of WIFI like some invisible cable that connects your computer to the router. When we put things into perspective this way it becomes clear that we can indeed have a strong WIFI signal and that we are connected to the router but the router itself is not connected to the internet. So basically troubleshooting an internet connection is troubleshooting the router itself. The most common approach is to reset the router, turn it off, then back on, check cables, etc. But be sure that if your WIFI signal is strong and you can not access the internet it is a router issue.