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Roblox is a very popular online game with millions of gamers playing it each day and as such it will naturally bring a lot of malware and attack on players trying to steal and exploit them for monetary gains. The latest attack and high-profile stealing of currency and assets happened exactly in Roblox.

Malicious activities have been reported to come from chrome extensions. So far 2 extensions have been identified that have hidden malware inside them but there could be more of them currently undetected. Extensions work as a front while in the back they mine user logins and other data in order to steal stuff from the Roblox platform.

To make things worse some of the malware is within long extensions like SearchBlox. The SearchBlox extension allows you to search quickly for other users if it was legitimate but has been compromised within the last month. There is evidence that people are stealing Roblox currency with the data gathered by the hidden backdoor in it.

SearchBlox extension is still Active in Chrome Web Store, with the primary listing still with the "Featured " badge. Google is actively removing malicious software from its storefront on a regular basis but this one still lingers in it.

If you or your kid have this Chrome extension installed, uninstall it right away and always be careful about which extension you install and give access to your system, keep them updated and check various blogs and article sites to inform yourself when a bad one is found.

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

• Inability to finish the download of the necessary update to Windows 10
• Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Error Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

• Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
• After opening Control Panel, click on the Power Options.
• From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

• Tap the Windows key + I to open the Settings app.
• After that, select Settings and go to the Power & sleep section.
• Next, set the system to “Never” when the device is running on battery power or plugged in.
• Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

• Reboot your computer into Safe Mode with networking support.
• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if your computer is now back to normal.

If you suddenly encounter a PNP_DETECTED_FATAL_ERROR Blue Screen error, then this post can help you out. The PNP_DETECTED_FATAL_ERROR BSOD usually occurs when any new hardware that is mostly the Plug and Play type is attached. In such cases, when the device is plugged, and the driver for that device crashes or isn’t found or is not compatible, you will most likely encounter this particular BSOD error. There are several error codes that come under this category, some of them are 0x000000CA (0x01681690, 0xEA96A7BE, 0x938A81AD, 0xF8362881. This BSOD error can also occur at any time. However, the only constant thing here is when you plug a PNP device like earphones, microphones, USB drives, and many more. The PNP_DETECTED_FATAL_ERROR bug check has a value of 0x000000CA which indicates that the Plug and Play Manager encountered some severe error which is most likely have something to do with a problematic Plug and Play driver. To fix this error, here are some possible solutions that could help.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try disabling or removing newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the PNP_DETECTED_FATAL_ERROR Blue Screen error.

Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the PNP_DETECTED_FATAL_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Try to uninstall programs you’ve installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Option 6 – Update the Device drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
• Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Hello and welcome to our Increasing Virtual Memory tutorial. Before trying to raise the quantity of virtual memory in your pc system, it's important to get a comprehension of its goal and use. This leads to the constant use of high-performing tasks in addition to keeping multitasking capability. The downside to this process is the fact that relatively, the HDD accesses information slower than a RAM module. Taking into consideration its use in a computer program and how virtual memory works, there isn't any amount of virtual memory allocation. The quantity of virtual memory to be defined for a unique computer program would be determined by the kinds of programs that are started and the quantity of multitasking done. The Microsoft Windows operating system yet does supply a recommended baseline memory based on the number of RAM installed and storage space of the HDD. Virtual memory allocation really indicates the upsurge in how big the paging file is. This file provides the pc program with all the essential instructions on the best way to act once all the installed RAM has been allotted to the running applications. In both Microsoft Windows XP (all variants) and Windows Vista environments, the method to control the paging file size is basically the same. To increase the quantity of virtual memory:

• Click on the Start menu and choose the "Control Panel" alternative. When the Control Panel window is started, choose the "Operation and Maintenance" class.
• Click on the "System" choice to create the Device Properties Window.
• Click the "Advanced" tab and choose the "Settings" button under Operation. In the Operation alternative window, select the "Change" button under the Virtual Memory class.
• Choose the hard disk where the Windows operating system is now installed. That can be the same place where in fact the paging file will be saved.
• Test on the checkbox for the "Custom Size" to enable you to determine the number of virtual memory you need to use for your device.
• Click the "OK" button thrice to shut all of the windows. Click the Start button and restart your machine to enable the upsurge in the number of virtual memory to be finished.

In establishing the number of virtual memory, you'll have to place a maximum value along with an initial. It is suggested that both values be equivalent in order to achieve the finest performance on your pc system.

If you are testing your headphone or your speaker but all of a sudden encountered an error that says, “Failed to play test tone” in your Windows 10 computer, worry not for this post will walk you through how you can fix this problem. The test tone is used to check the right-left balance of the headphones and speakers in your computer, however, if you are not able to use it, there are several options you can check out. You can try to run the Playing Audio troubleshooter or restart the services that are related to Windows Audio. Aside from these, you could also disable Audio Enhancements or you could also change the default test tone rate and bit depth.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to restart the Windows Audio-related services

The next thing you can do to fix the problem is to restart the services related to Windows Audio. Although the audio services start automatically on every system boot, there are times when they might fail to start. Thus, you can start these services manually by following these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
• Then look for the services named “Windows Audio” and “Windows Audio Endpoint Builder”.
• Double click on each one of these services and check if their Service Status is set to Running or not and also check if the Startup Type is set to Automatic.
• If none of the services are running, just click on the Start button and select the Automatic option from the drop-down menu.
• Now click on the Apply and OK buttons to save the changes made and then check if the error is fixed.

Option 3 – Try to update the Audio driver

You might also want to consider updating or the Audio driver as it could help in fixing the error.

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the manufacturer’s website and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try changing the default test tone rate and bit depth

Windows selects a default test tone rate and bit depth depending on your headphone or speaker. This allows you to look for the best sound quality from your audio output device. So if your headphone or speaker has some problems with the default settings, then it’s no wonder why you’re getting the “Failed to play test tone” error. To fix this, you can try to change the default test tone rate and bit depth by following the steps below.

• First, you need to open the Windows Settings panel and then go to System > Sound.
• Next, look for the Device properties option located on your right-hand side and click on it.
• After that, select the Additional device properties option and go to the Advanced tab.
• From there, select a different test tone rate and bit depth and then click on the Test button.
• Once done, check if it was able to fix the problem or not.

Option 5 – Try disabling the Sound or Audio enhancements

To make your operating system’s specific hardware sound nothing but perfect, both Microsoft and third-party vendors have shipped audio enhancement packages which are usually referred to as “Audio Enhancements” in Windows 10. However, there are instances when instead of improving the sound or audio quality of your computer, it can cause problems so to fix the problem you need to turn off these audio enhancements. How? Simply follow the steps below.

• Type in “Sound” in the taskbar search and then from the list of results, select “Sound Control Panel”.
• After clicking Sound, the Sound properties box will pop up. From there, go to the Playback tab and right-click on the default device i.e. Speakers or Headphones then select Properties.
• After that, the Speakers properties box will appear. From there, go to the Enhancements tab and select the checkbox for the “Disable all enhancements” option.

There are a lot of users who use their Windows 10 PCs to create and access data on their servers using their network. However, some of them reported getting an error saying that the server is not accessible. Here’s the full content of the error message:

“\server is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Logon Failure: The target account name is incorrect.”

If you are among the users who experience the same issue, read on as this post will help you resolve this error when accessing your server. But before you start troubleshooting the problem, you might want to perform System Restore, especially if tend to create one. To use System Restore, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the ACPI.sys Blue Screen error now’s the time for you to make use of the potential fixes laid out below.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try checking the status of the Workstation Service

You might want to check the status of the Workstation Service as the error might have something to do with it.

• Tap the Win + R keys on your keyboard to launch the Run utility.
• Then type “services.msc” in the field and click OK or hit Enter to open the Windows Services Manager.
• After opening the Services Manager, you will see a list of all the services on your computer and from there, locate the Workstation Service.
• Double click on the Workstation Service to open its Properties.
• Next, Stop the Service and Start it again or you can also right-click on it and select Restart and then make sure that its Startup type is set to Automatic.
• Now restart your computer and check if the error is fixed.

Option 3 – Try to change the File Sharing Connections setting

You can also try to change the File Sharing connections setting. All you have to do is go to Control Panel > Network and sharing center > Advanced sharing settings > File sharing connections. From there, you need to select “Enable file sharing for devices that use 40 or 56-bit encryption and check if it helps in fixing the problem. If not, undo the changes you’ve made and proceed to the next given option.

Option 4 – Try checking the Network Configuration

Checking the Network Configuration can also help you fix the error. Refer to the steps below to do so:

• Right-click on the Wi-Fi connection or on the Ethernet connection icon located in the system tray.
• Then select open Network and Internet Settings and then click on the “Change Adapter Options”.
• After that, a new window will appear and from there, select the network connection that connects your computer to your network – this can either be a Wi-Fi connection or Ethernet connection.
• Right-click on that connection and select Properties where you will see a list of items.
• Select the Internet Protocol Version 4 or Internet Protocol Version 6 from those items according to your system requirement.
• Then click on the Properties button.
• Check if everything is now configured as to how it is supposed to be and then check if the error is resolved.

Option 5 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 6 – Run the Network Adapter Troubleshooter

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

1. Open the Steam app and select Add a Game.
2. Click Add a Non-Steam Game and choose Browse.
3. Access: C:\Windows\
4. Then, scroll down, open explorer.exe, and click Add Selected Programs.
5. Hold Windows + R keyboard shortcut, type shell:AppsFolder, then press Enter.
6. Select the game you want to add, right-click on it, and choose Create Shortcut.
7. Right-click on the desktop shortcut, go to Properties, type in Target Type or Target, delete the shortcut.
8. Go to Steam, access Library, select Games, right-click on the game explorer, choose Properties, choose the name of the game you want to add.
9. Choose Select Launch Options, write: shell:AppsFolder\<Target Type or Target Here>
10. Click OK, then Close.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:

• In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
• This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
• Once you found it, click on its checkbox and click OK to enable it and save the changes made.
• Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.