Create Custom Views in Event Viewer

The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time.

Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time.

Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below.

Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it.

Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window.

Step 3: Next, click on the Administrative events under the Custom View to create special log views.

Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window.

Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views.

Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.

  • Critical – select this if you want to see the events that require your immediate attention in the custom view.
  • Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
  • Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
  • Verbose – select this if you want to see detailed information about all the events.

Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.

  • By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
  • By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.

Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field.

Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made.

Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users.

Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done.

You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.

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Program Cannot Start Because MSVCR100.Dll Is Missing, What Can I Do?
When you get the error information, "The Software Can Not Begin Because MSVCR100.Dll Is Missing", what this implies is that the Computer will be lacking the  MS Visual C++ 2010 libraries. The malfunction is rather frequent throughout installations. It doesn't matter the number of times you try to reinstall the program. The malfunction can happen whether you've been utilizing your pc for many years, or it's really a recent one.

Solution

Restoro box imageError Causes

a) Missing MSVCR100.DLL: As the problem message indicates, you get this information mainly because MSVCR100.DLL is completely missing. b) Broken MSVCR100.DLL: When the msvcr100.dll is broken, you will also get the same error, suggesting the software won't start. The thing you need to understand is the fact that MSVCR100.DLL is playing an important role in the application referred to as MS Visual C++ 2010 Redistributable Package. Without the MS Visual C++ 2010 Redistributable Package, any software that you simply make an effort to install won't start. You could possibly complete installing it by pursuing proper installation procedures, and then end up getting the "The Software Can Not Begin Because MSVCR100.Dll Is Missing" error.

Further Information and Manual Repair

If you get the "The Software Can Not Begin Because MSVCR100.Dll Is Missing" error information on an effective setup of any software, you shouldn't worry. You can really repair the issue and commence your recently installed software without any more hassle. Start by checking whether you presently use 64-bit or 32-bit Windows. Visit the start button, in case you use Winxp. Type winver. On the window that appears, click Run, subsequently push enter. Head to Start, in case you use both Win7 or Vista. Subsequently, click on the search box and type “Computer”. Right-click windows and subsequently click on Properties. Under Windows Edition, you'll find whether your Windows is 64-bit or 32-bit. Search for the correct variation of MS Visual C++ 2010 Redistributable Package, as soon as you discover whether your Windows is 64-bit or 32-bit. Down load the x86 variant of MS Visual C++ Redistributable Package if your version is 32-bit and you must obtain the x64 variant of MS Visual C++, for those who own a-64-bit version of Windows Operating System. You must never obtain MS Visual C++ 2010 Redistributable Package from third-party websites. This is because Microsoft doesn't charge a cent for the files. The files are openly and easily available on Microsoft. These files come in many different variants. Consequently, select what's suitable for your own Computer with regards to the version of Windows which you operate.
  • Never pick the edition of MS Visual C++ 2010 Redistributable Package that's not compatible or appropriate to your Windows Operating System.

Make use of the release date, when installing MS Visual C++ 2010 Redistributable Package. You might also look out for Service Pack 1 and obtain it for your Windows. Service Pack 1 only ensures that you simply obtain the latest edition. As soon as you end installing the most up-to-date version of MS Visual C++ 2010 Redistributable Package as demonstrated above, reboot your computer and you'll not have to worry about getting the annoying"The Software Can Not Begin Because MSVCR100.Dll Is Missing" error message anymore.
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Change default name for New Folder in Windows
Anytime when a new folder is created in Windows name "New Folder" is offered and set as the default name. If by any chance you would like to change this and set your own default name instead of the standard one, follow this guide. Please be aware that this guide will require you to change the registry of Windows, it is common practice to make a backup of your registry each time you want to manually change any values in it, just in case something goes wrong.
  • In order to change the default new folder name first press ⊞ WINDOWS + R to open the run dialog, type in it RegEdit, and press ENTER run dialog with regedit
  • In registry editor find the key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
  • Select the NamingTemplates key. If it is not present, you’ll need to create one.
  • Right-click the NamingTemplates key to add a String Value.
  • Assign it the following name: RenameNameTemplate.
  • Double-click on the RenameNameTemplate data value to open the Edit String dialog box.
  • In the Value Data field enter the new text you want to appear when you create a new folder. You have to make sure you are not using any of the following characters: \ / ? : * " > < |
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  • Now, when you create a new folder, it will be named Whatever you chose instead of the New folder.
And that is all to it, you now have your own personal new folder naming template.
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How to Fix Windows Upgrade error 0xa0000400
If you encounter an error code of 0xa0000400 while trying to upgrade your Windows 10 computer using the Windows 10 Upgrade Assistant or the Windows 10 Media Creation Tool, then you might find this post useful as it will guide you in resolving this problem. When you get this error, you will see the following error message:
“Something went wrong You can contact Microsoft support for help with this error. Here is the error code 0xa0000400.”
As you know, keeping your computer up to date with all the Windows Updates is important and is imperative especially if you are experiencing a couple of issues like the Windows Upgrade error 0xa0000400. At the time of writing, there is no specific cause that has been found for this error. However, there are some potential fixes that might help you. You can try to recreate the Windows 10 installation USB and get the ISO files or you could also get a newer version of the Windows Media Creation Tool, or turn off your internet connection at a specific time or run the Windows Update troubleshooter. For more details, refer to the options given below.

Option 1 – Try to recreate the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
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Option 2 – Try turning off the Internet connection at a specific time

You might want to turn off your internet connection at a specific time. This option can be quite tricky so what you need to do is to disconnect the internet connection when the update is downloaded using the Windows Upgrade tool. It’s actually okay since all the files you need would be downloaded safely and the Windows Upgrade tool will be the one to install the newer updates using those files.

Option 3 – Try to get a newer version of the Windows Media Creation tool

You can also fix the Windows Upgrade error 0xa0000400 by using the latest version of the Windows Media Creation tool. And so if what you have is an older version, you need to update it in order to resolve the error and upgrade your Windows 10 computer.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update or upgrade errors like error code 0x800701E3. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files in your computer.
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.
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Fix DRIVER_POWER_STATE_FAILURE error
There are times when you suddenly encounter a Blue Screen error like DRIVER_POWER_STATE_FAILURE error when resuming from Sleep or right after you shut down or restart as well as switch from Hibernate mode. This kind of Blue Screen error is due to some issue with the driver state. Moreover, the bug check “0x0000009F” in the error also indicates that a driver is in an inconsistent or invalid power state. The DRIVER POWER STATE FAILURE Blue Screen error usually occurs during events that involve power state transitions like shutting down, moving in or out of standby mode, or hibernate mode. To resolve this error, you can check out the suggestions given below.

Option 1 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER POWER STATE FAILURE Blue Screen error occurs. To fix that, you have to update your device drivers.
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  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 2 – Uninstall any faulty device drivers

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
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  • From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
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  • Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try to remove external hardware

If there is any external hardware plugged into your computer especially the new ones, you can try removing it and then check if the Blue Screen error persists. If the problem gets solved, you might want to update the driver of that particular hardware. On the other hand, if you’re still getting the error, then proceed to the next given options below.

Option 5 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

Option 6 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the DRIVER POWER STATE FAILURE Blue Screen error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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How to Fix a Windows PC Crash Dump
Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files. It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.

Error Causes

A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-
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  • Incorrect configurations on hardware
  • Programming errors.
  • Incompatible drivers
  • Faulty Operating system
Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.

Further Information and Manual Repair

Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:

a) Re-Install the Operating System

Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.

b) Push F8

Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”

c) Click "Repair My Computer"

As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.

d) Click on the "Startup Repair"

Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system. Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.
  • Disconnect Hardware  and Un-Install all Drivers

Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers. At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install. Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it.
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A Quick Method To Fix Error Code 0x80070002

What is 0x80070002 Error Code?

0x80070002 error message triggers Windows update problems. This error code pop prevents you from successfully updating Windows operating system and its installed components. Windows update is necessary to keep the system up to date and efficient. It also helps you close security holes in your system and prevents your system from being infected by viruses or hacked.

Solution

Restoro box imageError Causes for 0x80070002

This error code pops up on the screen and results in an unsuccessful Windows update, when either your system has wrong date/time settings or when Windows update temporary folder is corrupted. The latter cause is the one to be worried about as it usually results from malware, viral infection, and registry corruption and damage. If this error code is not fixed timely it can lead to system crash and failure too.

Further Information and Manual Repair of 0x80070002

The best way to fix the 0x80070002 Windows update error code is to download Restoro on your system. Restoro is a new, powerful, intuitive, and cutting-edge PC fixer that serves as both a registry cleaner and a system optimizer. It is integrated with multiple performance-boosting and highly functional utilities. With this helper, you can resolve the maximum number and types of PC issues in a few seconds. This tool spares you from the hassle of finding and detecting the underlying cause of the error 0x80070002. Its intuitive built-in technology automatically detects and identifies the error and its causes and repairs it right away. Restoro includes utilities like registry cleaner, privacy issue detector, Active X and Class cleaner, and system stability scanner. The registry cleaner feature assists users to clean up registry clutter. This includes clearing junk files, temporary files, and invalid registry entries which take up all the disk space causing the registry to get corrupted and hampering Windows updates. It repairs the corrupt registry in no time allowing you to perform successful Windows updates.

Restoro Privacy Features

Nonetheless, if the error 0x80070002 occurs due to malware, Restoro will scan and repair it too. Its advanced privacy error anti-virus built-in feature scans for all types of malware, spyware, and viruses quickly and removes them from your PC. This ensures that your PC remains safe from malicious malware that can cause unsuccessful Windows updates and error codes like 0x80070002. Restoro is compatible with all Windows versions. It has a sophisticated and easy-to-use layout making it easier for users of all levels to use it without any complexity or hassle. It is safe and efficient.  It also helps boost the speed of your PC thus lowering boot time tremendously. For user safety, Restoro advises users to create backup files. This helps retrieve valuable data and files in the event of data loss during repair which rarely happens; but in case it does, you don’t have to suffer from a big loss.

Get Restoro

To get started, all you have to do is download and install Restoro on your system. After downloading, run it on your PC for a scan. Once the scanning is complete, a comprehensive scan report will be displayed on your screen showing you the errors affecting your system including 0x80070002 errors that you’ve been experiencing when performing Windows updates. To resolve issues on your PC right away, simply click on repair.  This will repair the error 0x80070002 issues on your PC in seconds. After your PC is repaired, you can then perform a Windows update again. It will be executed successfully. Click here to download Restoro today!
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NVIDIA GameStream is not working
The GameStream is an NVIDIA service that allows users to stream games from their Windows 10 computers to other supported devices which includes the NVIDIA SHIELD devices. However, a number of users reported that the NVIDIA GameStream is not working on their Windows 10 computers. This kind of issue is most likely caused by improper installation, some glitches with the network, and many more. To fix this issue in the NVIDIA GameStream, there are several options you need to check out to fix the problem. You can try to lo logout of GameStream and try logging back in again. You could also try to update or uninstall and reinstall the drivers related to NVIDIA or fix some network glitches or update the NVIDIA SHIELD device. For more details, you can refer to each one of the given potential fixes below.

Option 1 – Try to logout and log back into NVIDIA GameStream

The first thing you can do is to log out and then log back into NVIDIA GameStream. Some users claimed that by doing this simple task, they were able to resolve the problem. This is probably because with the re-login, the entire cache of the system and service is rebuilt and any bad sectors of that data will be replaced with the fresh one so this should resolve the problem with the NVIDIA GameStream, if not, refer to the other given options below.

Option 2 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 3 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
  • Next, select the driver entries that are labeled appropriately.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
  • Now restart your computer to successfully apply the changes made.

Option 4 – Try fixing your network

The next thing you can do to fix the problem with the NVIDIA GameStream is to fix the glitches in your network. Make sure that you connect both of your devices to a 5 GHz Wi-Fi network and you also have to ensure that the Wi-Fi connection you’re connected to is strong enough for both the devices for the latency to go down. Once you’ve covered all of these things with your network, restart your computer and change the Wi-Fi channel both devices are connected to. This should resolve the problem.

Option 5 – Try to update the NVIDIA SHIELD device

You might also want to update the NVIDIA SHIELD device. There are times when an outdated NVIDIA SHIELD device can result to several issues like the problem with the NVIDIA GameStream. Thus, you need to update NVIDIA SHIELD and check if it fixes the problem or not.
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0x800ccc79 Error Code - A Quick Fix

0x800ccc79 Error - What is it?

0x800ccc79 error is an error message that you may come across when sending emails through Outlook Express from Microsoft. This error message is accompanied by a notification that is displayed as ‘email was not delivered’ or ‘the server doesn’t support SSL connection’.

Solution

Download Available to Recover all Lost Outlook data

Restoro box imageError Causes

This error code 0x900ccc79 is triggered due to the following causes:
  • Problems related to email servers
  • Changes in the configuration settings
  • Corrupted Windows Registry

Further Information and Manual Repair

When you receive the error 0x800ccc79 it may hamper your ability to send emails. Therefore it is advisable to fix it to ensure your emails are sent and received without any difficulty.

This Outlook error 0x800ccc79 is quite easy to repair. By following the quick fix 0x800ccc79 error code solutions given below you can resolve this error in just a couple of minutes.

Here’s what you need to do to fix this error right away:

Cause: Configuration issues

Solution: If the error occurs due to Outlook Express being configured to use the SSL protocol while sending and receiving emails via the web, then to resolve it, you need to allow Outlook Express to bypass the Secure Socket Layer settings.

To do so, click on ‘tools’ and then on ‘Accounts’. Now select the email account that you want to modify.

Now select the ‘Properties’ tab and then click on ‘Advanced Settings’.

Here search for the following text message ‘This server requires a secure connection’. Once you locate it, uncheck all the checkboxes given next to this option. After that save the changes and restart Outlook Express to see bring the changes into effect.

Cause: Missing or Corrupt Registry Entries

Solution: If the error 0x800ccc79 occurs due to missing or corrupt registry entries, then the best way to fix this error is to download and install a good registry cleaner on your PC.

The registry cleaner will help you clean your corrupt and damaged Windows registry entries and get rid of this error right away. It is suggested you download the registry cleaner tool from a reliable website to avoid any malware or virus downloads simultaneously.

Once you download the registry cleaner on your system, click on scan. The cleaner will scan your computer completely for registry errors and show you the results in a list form.

After the scanning is complete, click on repair to fix the errors.

So, next time, if you or anyone at your office comes across the Outlook Express error 0x800ccc79, you can try these solutions and fix the error immediately without waiting for the network personnel to come and resolve it.

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File or directory is corrupted and unreadable
If you encounter an error message that says, “<Drive>: is not accessible, The File or directory is corrupted and unreadable” when you try to connect your USB or external device, then the File System could have been corrupted or the external device might be infected with malware. On the other hand, it is also possible that the device might have some physical damage. To fix the “The file or directory is corrupted and unreadable” error, you can try to run Check Disk or scan your computer for malware or you could also format the destination drive. For more details, refer to each one of the given options below.

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.
  • In the Windows Search box, type “command prompt” and from the search results, right click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go the access page of the drive.
  • Next, right click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterwards.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right click on the drive volume and select initialize Disk.
  • Next, select the correct partition type and proceed.
Option 3 – Try scanning your computer for malware using Windows Defender Your computer could be infected with malware which might have triggered the “The file or directory is corrupted and unreadable” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Problem prevented document from being scanned
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
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