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Enable or Disable Optional Windows Features

As you know, Windows operating system comes with tons of features. Some of which are not intended to be used by normal customers or users directly which means that only a small percentage of the huge user base of the operating system leverages the use of such features. However, they’ve added some major value to the feature list of the operating system. You can find these features under the “Turn Windows Features on and off” option. This indicates that if you want to, you can just type in “Turn Windows Features on and off” in the search box and then enable any feature that you want to enable. Aside from that, there are other ways you can disable or enable the optional Windows Features in your Windows 10 computer.

Option 1 – via Control Panel

  • Open Control Panel and select Uninstall a Program.
  • After that, select the “Turn Windows features On or Off” option on the left side.

Option 2 – via Command Prompt

  • Tap the Win + X combination on your keyboard or right-click on the Start button and then click on Command Prompt (Admin). Alternatively, you can also type “cmd” in the Cortana search box and right-click on the Command Prompt icon, and select the “Run as administrator” option.
  • If a User Account Control or UAC prompt appears, click on Yes.
  • Next, type in the following command to see the list of the available features.

DISM /online /get-features /format:table | more

  • Now all you have to do is copy the name of the feature that you want to enable and for you to do that, you need to execute the following command:

DISM /online /enable-feature /featurename:[Enter the name of the feature here] –All

Note: Now if you want to disable a feature that’s already enabled in your computer, refer to these sub-steps:

  • First, you need to check what features are enabled, and for you to find out, enter this command: DISM /online /get-features /format:table | find “Enabled" | more
  • And if you want to check the detailed information about a particular feature, you can enter this command: DISM /online /get-featureinfo/featurename:[Enter the name of the feature here]

Option 3 – via Windows Powershell

As you know, the Windows Powershell is a very important tool in Windows 10, and a powerful one at that since you can do a lot of things using this command line. So while you use this tool you need to populate the list of available features first and then you have to download the feature your desired feature.

  • Search for PowerShell in the Cortana search box and then run it with administrator privileges.
  • Next, type in the following command to populate the list of available features:

Get-WindowsOptionalFeature –Online

  • After that, enter the following command to install any feature you want to enable from the list of available features:

Get-WindowsOptionalFeature -Online -FeatureName *Type feature name*

  • Now enter the following command to enable your desired feature:

Enable-WindowsOptionalFeature -Online -FeatureName “Type feature name” –all

  • And if you want to disable any enabled feature, just enter the following command:

Disable-WindowsOptionalFeature -Online -FeatureName “Type feature name”

Option 4 – via an external installation source

You also have the option to fetch the latest features from an updated offline source. The source could be an ISO any other type of image or just a folder. So you need to decide if you want to use Windows Powershell or Command Prompt.

  • If you want to use Command Prompt, just enter this command: exe /online /enable-feature /featurename:< /All /Source:<Enter the path of the feature here>
  • If you want to use Windows Powershell, use this command: Install-WindowsFeature –Source “<Enter the path of the feature here>”

Note: If you want to get the latest features, you need to get the latest version of the image of the operating system that you are trying to install the feature from.

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How to Fix the Error 103

Error 103 - What is it?

The error 103 may occur either due to issues in your Google Chrome browser or system issues. If error 103 occurs when using Chrome, this means there is a conflict between Google Chrome and the antivirus program running on your PC. It is displayed in either of the following formats: ‘Chrome error 103 connection aborted’, ‘Chrome error 103 err_connection_aborted’ or ‘Error 103 (net: ERR_CONNECTION_ABORTED): Unknown error. However, if this is a system error code, it may be displayed in the following format ‘The semaphore cannot be set again’ or as ‘ERROR_TOO_MANY_SEM_REQUESTS’ or as the value 0x67.

Solution

Restoro box imageError Causes

The error 103 is triggered due to multiple reasons such as: The conflict between Google Chrome and anti-viruses arises because when the web browser attempts to update, the anti-virus programs on your PC may view the update as a threat. Due to this, the connection to the internet is terminated and the error 103 message is displayed on your computer screen. And besides, this keeps you from upgrading your Google Chrome browser too. Other causes include:
  • Viral infection
  • Missing Windows component called ‘expand.exe’
  • Registry overlaps
  • Incompatible drivers

Further Information and Manual Repair

Here are some of the easy and efficient ways to resolve error 103. Choose a method according to the error 103 messages displayed on your screen.

Method 1: Check for the ‘Expand.exe’ Windows component

This method is workable if the error 103 is triggered due to browser issues. To get started, follow these steps. First, go to the start menu, and in the search bar type ‘expand.exe’. If you are able to find it, move it to the following directory C:\Windows\system32. However, if you are unable to locate it, then copy the file from Windows installation CD. Once you copy the file to the directory, reinstall the updated version of Google Chrome.

Method 2: Change the Location of the Temporary File

If the error still persists, try method 2. Go to the start menu and open the Run window. Now type C: and press OK. Then go to File, then New, and then Folder. Now create a temporary folder and name it ‘test’. After that go back to the start menu and open the Run window again. Now enter the following text in the text field:cmd.exe then press OK. In the command prompt type set TMP=C:\test. After that try reinstalling Google Chrome by typing the following in the command prompt: start ChromeSetup.exe.

Method 3: Update Drivers

If the error message 103 is generated due to system issues, then try updating drivers. Sometimes the error may occur due to incompatible drivers.

Method 4: Perform an Entire PC Scan for Viruses

To resolve error 103, perform an entire PC Scan for viruses. Sometimes the error may occur due to viral infection. Removing viruses may fix the error.

Method 5: Clean and Restore the Registry

If the error is triggered due to registry issues, then it is advisable to download Restoro. This is a multi-functional PC repair tool integrated with powerful utilities including an anti-virus, a registry cleaner, Active X controls, and class scanner, and a system optimizer. The registry cleaner feature wipes out all the unnecessary files including cookies, junk files, and bad registry keys that corrupt the registry. It cleans and restores the registry instantly. The anti-feature removes all viruses and spyware while the system optimizer utility ensures your system works at its optimum speed. It can be downloaded on all Windows versions. It is safe and efficient. This software is a one-stop solution for all PC-related errors. Click here to download Restoro.
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How to Fix Windows 10 Error Code 0xc0000142

Error Code 0xc0000142, What is it?

Error code 0xc0000142 is an error code that affects Windows 10 users. It often occurs when users attempt to run Windows applications. The message in the application error box allows users to recognize the error as it states that “the application was unable to start correctly (0xc0000142).” Common symptoms of this error code include the following:

  • Inability to start applications
  • Inability to completely run Windows applications
  • The appearance of error code 0xc0000142 message box

Error Causes

Error code 0xc0000142 in Windows 10 is often caused by issues related to startup programs, corrupted files or other applications. To address this issue, the source of the issue needs to be located. But how will users be able to do this while the error code is present?

Further Information and Manual Repair

To fix error code 0xc0000142 users will need to employ at least one manual repair procedure. This may include checking your system for corrupt files through tools like Microsoft’s System File Checker (SFC). If you are uncertain of your skills or prefer to get professional support, contact a Windows repair technician to assist you.

The top three methods to resolve error code 0xc0000142 include the following:

Method One: Perform a Clean Boot

A clean boot is one of the most basic procedures you can run to solve a Windows-based error code of this nature. It works by identifying whether or not conflict among startup programs is preventing Windows applications from running properly. This occurs through a clean boot process involving Windows using a minimal set of drivers and startup programs when you reboot.

Here is what you’ll need to do:

  • Step one: Go to Start and type msconfig
  • Step two: Right-click and select System Configuration
  • Step three: Select Service tab and click Hide all Microsoft Services then click Disable all.
  • Step four: Click Startup tab within the System Configuration dialog box.
  • Step five: Select Open Task Manager
  • Step six: Within the Startup tab of Task Manager, select Disable for each Startup item, then close Task Manager.
  • Step seven: Click OK on the Startup tab of System Configuration.
  • Step eight: Restart your computer.

This method resolves software conflict arising when you attempt to update, run a program or simply use your operating system. However, if error code 0xc0000142 remains unresolved after you restart your machine, follow the next step below.

Method Two: Run a System File Checker Scan

System File Checker (SFC) is a utility tool built into the Windows 10 operating system, as well as other versions of Windows, to detect and repair corrupted system files. Since corrupted system files can result in error code 0xc0000142, run this tool by following the steps below:

  • Step one: Go to Start and type Command Prompt or CMD.
  • Step two: Right-click and select Administrator
  • Step three: Check for and repair corrupted system files. Simply type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

Once these procedures are followed, the System File Checker tool will automatically scan your machine, and find and repair corrupted files. If this is the source or underlying cause of error code 0xc0000142 on your system, the error code will be resolved. However, if the source of the issue is not due to corruption in our system or is simply a more complicated issue try the next method highlighted below.

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Delete Downloaded, Failed and Pending Windows Updates in Windows 10
There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them. Follow the instructions prepared below to delete the failed and pending Windows Updates.

Step 1: The first thing you have to do is delete all the contents in the Temporary folder

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
  • From there, select all the folders and files within the Temporary folder and then delete them all.
Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.

Step 2: Next, remove the pending.xml file

  • Go to the C:\Windows WinSxS folder.
  • Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
  • After that, the Windows Update should delete the pending tasks and build a fresh new update.

Step 3: Delete all the contents of the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Step 4: Try resetting the catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.
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Fixing “The .NET Framework 4.7 is not supported on this operating system” Error in Windows 10
In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: After that, type in “winver” in the field and tap Enter.
  • Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
  • Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.
After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.
  • November Update (1511)
  • Anniversary Update (14393)
  • Creators Update (1703)
  • Fall Creators Update (1709)
  • Spring Creators Update (1803)
As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.
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How to Fix Error 0x0000007E

What is 0x0000007E?

 Error 0x0000007E is a Windows Stop error message that is displayed on a blue screen. This may appear when browsing the internet, listening to music on some media player application or while working on an important document on MS Word or Excel.  This message strikes terror as the screen goes blue without any warning.

Solution

Restoro box imageError Causes

The error code 0x0000007E is triggered because of:

Further Information and Manual Repair

If you experience this error on your PC, you don’t have to panic and call a professional. This error is rated as an easy fix. And you can easily resolve the issue even if you don’t have a piece of strong technical knowledge about computers. Here are some quick fixes to repair the error 0x0000007E on your PC in the shortest time and without any hassle:
  • Cause: Faulty Hard Drive

Solution: In the event of a faulty hard drive, it is best to create a backup of all your data and get a new hard drive. However, first, it is advisable to use the Windows tool called Chkdsk (Check Disk) to identify and determine if the hard drive is faulty or not. To do so, click on the start menu and type CMD into the search box. Click on it to run. Now a black box will be displayed on the screen, simply type the command Chkdsk and run it to find out if your hard drive is faulty and damaged. If so, then get a new hard drive.
  • Cause: Hard Drive is full

Solution: Error 0x0000007E may also occur if the hard drive is full. To check the storage space on your hard drive, go to My Computer. If the space is full, then it is advisable to delete some files or uninstall heavy and recently installed programs to free up some space.
  • Cause:  BIOS not updated

Solution: You may come across this blue screen error if your BIOS is not updated. To update your BIOS, restart your computer and press F2 to enter setup.  Now go to SATA Operation and change RAID AHCI to RAID ATA. Save changes and then exit. By doing so, you can update your BIOS and fix the error 0x0000007E immediately. It’s that easy!
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Fix an Unformattable and Unusable USB Drive
If you have a USB that has stopped working and does not show any signs of life do not throw it away just jet. Hello and welcome to another great tutorial on errortools.com, today we will explore how to bring back to life dead USB memories.

Detect a Corrupted  Drive:

If your computer is still able to detect your USB drive, you might want to know if it’s been corrupted. Select the Properties of the drive folder and check the device status. If it says This device is working properly this USB drive is worth saving. There’s no need to worry if you can’t see the USB drive folder.

Erase the USB Drive with Diskpart Tool

Press ⊞ WINDOWS + X top open start menu and choose Command prompt (admin) Type diskpart and press ENTER Type in list disk and press ENTER Locate your USB drive by size and type in select disk#, where # is the number of removable disks.

Reallocate the USB Drive Volume

Press ⊞ WINDOWS + R to open the run dialog and type in diskmgmt.msc Select the USB drive and Right-click on it and select create simple volume. It will lead to a new simple volume wizard window. Once you click next, you can specify the volume size for the pen drive. Select the maximum volume, which is shown as a default unit in MB. As soon as you see the next step, select assign drive letter which will help you view your pen drive once again. Format the partition in the next step. This may be just an extra step because you have already wiped the data clean. But it is always better to be sure. Click Finish to complete the new simple volume wizard which will now be allocated to the USB drive. After you reallocate the unallocated USB drive space, you will be able to view the USB drive storage once again.
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Fix Rstrui.exe error in Windows 10

Fix Rstrui.exe error in Windows 10

Rstrui.exe is a service assigned to controlling system restore, it is considered an essential part of the Windows system and without it working you will not be able to perform a system restore operation. Without system restore working you will not be able to "rewind" Windows into a working state if needed which can create in itself many new complications. Luckily we have working solutions for this specific problem, so get ready, and let's start.

SFC scan

Sfc scan is a built-in Windows tool that scans and repairs system corrupted and missing files. To run it open up the command prompt in administrator mode and type in it: SFC /SCANNOW then, let the whole process finish, do not interrupt it, and reboot after it is done.

DISM scan

Similar to SFC scan, DISM is also a built-in tool for fixing files linked to Windows essential working. Start a command prompt in administrator mode and type in: DISM /Online /Cleanup-Image /RestoreHealth Again let the process completely finish and then reboot your system.

Scan for viruses and other malware

Viruses and other malware can seriously damage the system and with it rstrui.exe along with it. Scan your system with Windows defender or even better with some other dedicated security suite to eliminate malicious threats if they exist.

Update Windows

Keeping Windows updated can bring you more good than harm, it is very advisable to keep it up to date all the time so all security leaks and bugs are repaired and that you have your OS in top-notch working order. Updating can also fix corrupted system files or replace them with newer versions so if your Windows is not updated go to update central and do it. Congratulations, you have just Fixed the Rstrui.exe error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Your Rstrui.exe error in Windows 10 should have been fixed now.
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Intel’s GPU ARC coming aimed at AMD & Nvidia
intel ARCThis is not the first time that Intel is trying to enter the GPU field but its adventures so far were, well let us agree not so good. All of that is hoping to be changed with the upcoming ARC GPU. The first generation of Arc graphics, code-named Alchemist and previously known as DG2, will support desktop PCs and laptops and is set to arrive in the first quarter of 2022. Alchemist will have hardware-based Ray tracing and AI-driven supersampling. This indicates that GPU is aimed to compete in the Hi-end spectrum and battle side by side with Nvidia and AMD on the market. Alchemist will also pack full DirectX 12 Ultimate support. Intel also released names for the next upcoming future generations of ARC GPUs: Battlemage, Celestial & Druid. More information about ARC products will be released later this year. “Today marks a key moment in the graphics journey we started just a few years ago. The launch of the Intel Arc brand and the reveal of future hardware generations signifies Intel’s deep and continued commitment to gamers and creators everywhere,” Roger Chandler, Intel vice president, and general manager of client graphics products and solutions.
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Cannot Create User Account During Out Of Box Experience or Sign In, Non-Responsive Behavior (Welcome Back) Page

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Restoro box imageError Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

  • There’s a problem with the ISO or CD used to install Windows 10
  • There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

  1. You need to be upgrading from a previous Windows version, and
  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
  2. Press the Windows key + X. Then, click the Computer Management icon
  3. Choose “Local Users and Groups”
  4. Double click on Users
  5. Right-click on the right pane, and then choose “New User”
  6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

  1. Power down your laptop
  2. Remove the battery of your laptop
  3. Wait for about 10 minutes
  4. Connect your laptop using direct current
  5. Turn on your laptop again
  6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

  1. Power down your computer if you are to set up a Local Account.
  2. Disconnect your computer from the Internet, either Wired or Wireless
  3. Unplug your computer, and wait for about 10 minutes.
  4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
  5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

  1. Go to the “Install Now” screen
  2. Choose Repair your computer
  3. Click Advanced Options
  4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

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How to Fix Windows 10 Error 0x80070490

Error Code 0x80070490 - What is it?

When downloading a Windows update, it is important to remember that these updates are what keeps your computer safe. Some users have reported seeing error code 0x80070490 when allowing updates for their Windows PC. This error code may appear when the user is trying to connect to the update site for Windows and maybe a result of a corrupted CBS manifest. Having this error code will not only stop the update of the system, but it will also certainly halt any work being done with the computer. Quite a few Windows users have written in complaints about this error while updating from any prior Windows update to Windows 10.

Common symptoms include:

  • While a user is performing the updates, the Windows computer will stop running the updates, and it will show the error code 0x80070490.
  • Windows updates will not install any new features and will not install security patches.
  • The computer will not continue with the Windows update, and it may revert back to the previous state that the computer was in, prior to attempting the updates.

Error Causes

There is not a lot known about what exactly causes the error code 0x80070490, but it is something critical that makes Windows abruptly stop its updates. It could be caused by a simple glitch in the computer system, or it could be caused by a larger problem. One thought is that the CBS (Component-Based Servicing) manifest can be corrupt. Another thought is that the computer's anti-virus software may be interfering with the computer's ability to perform the necessary updates.

Further Information and Manual Repair

There is very little information known about error code 0x80070490 and why it exists, but there are a few methods in which to correct it. Users should be careful when trying to fix this error themselves. If the user feels that the methods are too complicated or they are uncomfortable taking it on themselves, they should contact a Windows repair technician to fix the problem. Not all methods listed will suit the user's needs, but it is dependent upon the problem at hand as to which method will be the best fit to fix the error code. If these steps are taken and the error is not corrected, it is vital to contact the Windows repair technician.

Method One: Creating a new local account

Create a new local account on the computer, and allow administrator privileges on it. Next, move all of your documents and personal files to the new account. Delete the old account (you will no longer be using this) and switch over to the new one. After switching to the new local account, add the Microsoft account to it.

Method Two: Delete user ID, Store cache from the registry

  • You will need to open the Registry Editor. Do this by pressing the Windows Key and R, then typing in “Regedit”. After this is typed in, press Enter or click the OK button to start the registry editor.
  • When this starts, you will need to navigate all the way to the following key on the left pane:
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAppxAppxAllUserStore After this, find the key that is similar to this: S-1-5-21-1505978256-3813739684-4272618129-1016
  • NOTE: this is just an example. The keys will be in a similar format but will not look exactly like this.
  • Select all the keys that look like this, and then delete them. After these keys are deleted, close the Registry Editor and restart the computer.

Method Three: Check to see if BITS, MSI Installer, Cryptographic, and Windows Update Services are running

Press the Windows key and R. Then, type in services.msc. After the Services window starts up, find the following services:  BITS, MSI Installer, Cryptographic, and Windows Update Services. When these services are found, make sure that they are up and running. If one or more of these services is not running, make sure that they are started. To do this, select the service and then click on Start the Service.

Method Four: Windows Update Troubleshooting

Press the Windows key plus W and then type in “troubleshooting”.  Select Troubleshooting. On the top left corner, select View All. Click on Windows Update troubleshooter. After this, follow the on-screen instructions in order to run the troubleshooter. After the troubleshooter has run, the issue should be fixed.

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