Fix SAFE_OS phase error in Windows

Lately, Microsoft has trying to fix Print Nightmare with various methods and patches. The last patch has seemingly fixed Print Nightmare but it has broken the Alt-tab key combination. It has been reported that the latest patch has broken famous key combinations for quickly switching from window to window. It seems that combination is not working or it is switching to desktop, even going to blank screen if switching from the full-screen game.

Fixing the issue

Luckily this issue is easily fixable. The first and easier fix for this issue is surprising to turn off the news and info widget, right-click on it and choose News and interests and then click on turn off. The second solution would be to uninstall the update. Go to Settings, then to Update & Security, and from there view Update History and remove the update.

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

• Inability to open or run apps downloaded from the Windows store
• The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Error Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

• net stop wuauserv
• cd/windows
• rename SoftwareDistribution SoftwareDistribution.bck
• net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

The quickest way to control and manage the volume of your Windows 10 PC is using the Volume control icon in the system tray. However, you might encounter issues in using it especially if you recently updated your PC. After the update, if it no longer responds to mouse clicks, be it a right-click or left-click, read on as this post will show you what you can do to remedy that issue. If you think that you’re the only one who has experienced this problem, you are mistaken as several users also reported that the volume icon does highlight and shows the volume level if you hover the cursor over it but it does not really do anything at all. This is definitely the quickest way to change the audio output in Windows 10 especially when you have to change from speakers to your earphone and whatnot. If you are one of the users whose Windows 10 Taskbar Volume Control icon has stopped working and every time you click on the icon and nothing happens and you’re still not able to adjust the volume of your Windows 10 computer, read on as this post will show you what you can do to fix that problem. Although the audio is working just fine, you will still not be able to adjust the volume from its control icon. The problem is most likely related to the UI interaction. There are times when icons in the taskbar also experience the same issue where you can hover your mouse over them but nothing happens when you click on them. As mentioned, the issue with the volume icon does not seem to affect the actual audio of the computer. Double-check to confirm and if it turns out that the audio is indeed working fine, you can use the hardware of your keyboard to manage and control the volume, however, the software just won’t work. This issue is really inconvenient especially for users who connect their laptops to a bigger display. To fix this issue, here are some suggestions you need to check out.

Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.

• Right-click on the taskbar and then select the Task Manager.
• Next, look for Windows Explorer under the Processes tab.
• Then right-click and select restart.
• After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Type in “services.msc” in the field and hit Enter to open Services.
• From there, look for Windows Audio and then right-click on it and go to Properties.
• After that, you have to make sure that the Startup Type is set to Automatic.
• Then click on the Stop button. Once it has stopped, start it again.
• Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Anxiety from all these digital threats lurking everywhere? An antivirus program can help put your mind at ease.

What can a virus do to your device?

A virus is malicious software that can affect pretty much any device and does so in a variety of ways. Be it your computer, your phone or your smart lightbulb - as long as there’s access to the internet, malware can get to it.

How exactly does this kind of attack manifest itself? Well, there’s a wide variety of effects ranging from mild to severe. Among other things, they depend on which type of malware attacks your device - a virus, spyware, ransomware, adware or something else.

These are some of the things you can expect to happen:

• Slow performance
• System crashes
• Theft of data and sensitive information
• Connectivity issues
• Constant browser redirects
• Strange messages sent to your contacts 
• Interference with files

It really can be the stuff of nightmares. So, if you want to sleep peacefully knowing that your devices are completely safe, you should definitely consider getting an antivirus.

P.S. don’t let its name fool you - an antivirus does indeed protect your devices against more than just viruses.

What is antivirus software exactly?

Antivirus software is designed to help you battle and ward off malware. Basically, it scans your device to detect any suspicious activity and offers tools to get rid of the culprit. 

At first, antiviruses were developed to fight against viruses only, but nowadays they cover a lot more ground. Here are some of the biggest benefits of getting yourself a powerful defender.

Advantages of antivirus software

1. It fights those pesky ads

Look, constant ads that pop up everywhere aren’t the absolute worst thing that can happen on your computer. If anything, they are annoying, like when you’re trying to sleep but that one fly in your room just won’t stop buzzing.

Now, there’s a free, well-established solution for that - installing an ad blocker. And we’re about a hundred and ten percent sure you’ve already done that on each and every browser you use.

However, “if I can’t see it, it doesn’t exist” isn’t the most ideal approach for your online safety. Ad blockers can’t block everything and they won’t protect you from potential adware. An antivirus on the other hand offers that layer of protection against malware snuck into pop-ups and spammy websites.

2. It protects you from hackers

Hackers don’t target government institutions only. They’ll target regular people too if they have something to gain.

There are different types of hacking, such as phishing e-mails, transmission of malicious programs, credential reuse, denial of service and more. In any case, they take control of your device and hijack your data.

The good thing is that, as threats evolve, antiviruses evolve too and there are tons of quality programs on the market that can keep you secure for an affordable price.

3. It keeps your files and data safe

When malware enters your device, it can target pretty much any file and get access to any and all data.

Installing an antivirus program will make sure that every single file, new or old, is monitored at all times, warning you against threats immediately. That way, you can make sure to react before your other files become infected and data is lost or stolen.

Another great thing for data protection is that the best antivirus software normally comes with a password manager, so no one can use malware to steal your passwords.

4. It blocks all kinds of malware

As we already stated, malicious attacks can be performed in many ways and malware comes in in different shapes an sizes, such as:

• Trojan horse
• Spyware
• Ransomware
• Adware
• Rootkit
• RAT (remote access Trojan)
• Keyloggers
• Worms
• Botnets

Nowadays, antivirus software is designed to fight against all of these types. That’s why more often than not we hear the term 'antivirus' used interchangeably with 'anti-malware,' like in this article.

5. It keeps your children protected

You can’t keep your eyes on your kid every second of the day and you can’t protect them from everything. But at least you can limit their exposure to the threats they can encounter at every corner of the digital world.

An antivirus program will block harmful or suspicious websites and ads, which is great both for you and your children. To take it a step further, though, many such programs come with special parental controls and offer monitoring as well. It’s a great solution for keeping your kids safe online without sounding like the irritating, overbearing, controlling parent who “just doesn’t get it!”

How to pick one

There are definitely lots of different antivirus programs out there, both free and paid. We recommend you look for a paid option, since free ones are unfortunately a lot more susceptible to being compromised through malicious attacks.

Now, there are a few factors to consider when choosing the right software. If you use your PC for basic things then a basic antivirus will suffice. However, the more complex your use and the more sensitive the data you deal with, the stronger it needs to be.

It’s also crucial that you take into account the features it includes. As we already mentioned, some programs have additional security options. For example, depending on the package you select, Bitdefender provides:

• Webcam and mic monitoring
• Parental control
• Firewall
• VPN
• Password management
• Identity theft protection

Some are included in plans and some are separate products, so make sure to check out all the offers.

And don’t worry if you have multiple PCs or you’re looking for protection for your smartphone or tablet as well; Bitdefender has suitable solutions for your needs. Of course, you can also just pick their classic antivirus software if you’re not in need of advanced protection.

Another important point is how regularly the software is updated and enhanced. The more frequent the updates the better, as bugs can make the program more vulnerable. Other things we advise you consider are user-friendliness, impact on performance, reputation (user reviews especially) and, of course, price.

The bottom line

Fact is: anyone can be a malware victim. Don’t let it be you.

You can’t put a price on peace and security, so don’t be reluctant to pay for yours - especially since a lot of options out there are extremely affordable. Is $159.00 a year really too much to pay for cross-platform protection for up to 10 devices? We don’t think so.

Explore your options and protect your files and data before it’s too late.

Error 1512 - What is it?

Error 1512 is a type of runtime error code. This error may hamper your ability to run and load your desired programs on Windows PC. There are increased chances of runtime error 1512 occurring when system files go missing or get corrupt. Symptoms of this error code include:

• Slow PC speed
• Window System freeze

Solution

Error Causes

There are several for the occurrence of runtime error 1512. These include:

• Faulty or outdated drivers
• Poor Program installation
• Damaged Windows Registry
• Viruses tampering the system settings/memory
• Broken or incorrect Registry entries
• Damaged Windows registry

Further Information and Manual Repair

To resolve this issue you don’t have to hire a professional and spend hundreds of dollars to get it fixed. Here are some of the best and easy do-it-yourself methods to repair error 1512 on your system in a few minutes. These methods are very easy to work around and do not require any kind of technical expertise.

Method 1 - Uninstall and then reinstall the Same Program

Sometimes this runtime error may pop up due to poor program installation. In such an event, it is advisable to uninstall the program and then reinstall it again properly. To do so, go to the start menu, and click on control panel. Now select the program & features option. Here you will find the option Add/Remove Program. Remove the program causing error 1512. Once the program is removed, reinstall it again.

Method 2 - Run an Antivirus Program

Computer viruses are capable of tampering with system settings. Due to this reason you might experience runtime errors like 1512 on your PC. These malicious programs usually enter the system through phishing emails or website downloads. To resolve the issue, you need to run a powerful antivirus program. An antivirus removes all sorts of malicious programs hiding in your PC like malware, spyware, and malware that are responsible for generating runtime errors.

Method 3 - Update the Outdated Drivers on your PC

If the error still persists, then it is suggested to update outdated drivers. Faulty and outdated drivers can also trigger runtime error 1512. To do this, go to the Device Manager. Here use the Driver update wizard to make updates.

Method 4 - Remove the Invalid Registry Entries and Repair the Damaged Registry

The best way to perform both tasks is to download Restoro. It is embedded with a registry cleaner that is quite easy to use. The registry cleaner removes all invalid entries in seconds, cleans the cluttered registry by wiping out all the redundant and unnecessary files. The damaged registry is then repaired and resumes its normal function. Click here to download Restoro and resolve runtime error 1512.

intelppm.sys blue screen of death is linked to an outdated driver, if you received this error do not sweat we have simple solutions for you. Please keep on reading in order to find out what can you do to fix this error.

1. Update driver Go to the device manager and manually update old-dated drivers. Note that this will take some time because you will need to update each device manually through the device manager but in the end, it will fix the issue.
2. Use automated application Instead of going through each device one by one manually get a dedicated driver fixing device like DRIVERFIX and update all drivers automatically.

What is Error C00D1199?

This is a typical Windows Media Player error code. Developed by Microsoft, Window Media Player is a media player and media library application that is used for playing audios and videos on the computer. Error C00D1199 appears when Windows Media Player is unable to play the file requested by you. The error code is displayed in the following format:

C00D1199: Cannot play the file

Solution

Error Causes

You might encounter an error C00D1199 message on your PC for one of the following reasons:

• The file type you requested is not supported by the Windows Media Player
• The file type was not compressed by using a codec that is not supported by the Player
• Your sound card or controller is not configured properly or outdated
• Registry corruption

The good news is that error C00D1199 is not fatal. But if this error code is generated due to registry problems, then it can lead to serious issues. Therefore it is advisable to fix it immediately.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve the error C00D1199 right away.

Method 1 - Ensure File Type is Supported by Windows Media Player.

If it is supported then make sure the codec used to compress the file is installed on your system. There are hundreds of audio and video Codecs in use today but the most popular Codecs used on Windows Media Player are Windows Media Audio, Windows Media Video, and MP3. If these Codecs are not installed on your PC, then it is advisable to download them from the web. But make sure you download these codecs from a reliable and a trusted website.

Method 2 - Check Sound Card Settings

Another method to resolve error C00D1199 is to check Sound card settings. Make sure it is configured properly. Improper configuration can also trigger the error. Nonetheless, if it is configured the right way but the error still persists then it is advisable to change update the driver. To do this, go to the Device Manager. Here use the Driver update wizard to make updates.

Method 3 - Check the Windows Registry

The registry is an important part of the PC. It stores all the activities performed on the PC and all files including both junk and important files. If unnecessary files like junk files, cookies, and bad registry entries are not removed frequently from the registry, it can corrupt and damage it and generate error codes like C00D1199. To clean the registry and resolve the error it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner wipes away all the clutter from the registry and cleans it instantly. It also repairs the damaged files and restores the registry. Click here to download Restoro and resolve error C00D1199 on your PC.

A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Restart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.

If you recently upgraded your computer or if you’ve just switched to a new Windows 10 PC, the most common errors you might encounter are the Windows Activation errors. This issue boils down to the Windows Activation server which has either failed to validate or recognize the license tied to the digital account. In this post, you will be guided on how to fix an activation error in an organization with an error code 0x8007007B. It contains this exact error message: “We can’t activate Windows on this device as we can’t connect to your organization’s activation server. Make sure that you’re connected to your organization’s network and try again. If you continue having problems with activation, contact your organization’s support person. Error code 0x8007007B.” Various computers are activated via the KMS licensing (Key Management Server) in organizations. Computers that are activated using this process do not get a permanent activation and have to stay connected to the organization instead of for at least 7 months or 180 days. It is common in Pro and Enterprise versions that are deployed in bulk for at least hundreds or thousands of computers. So imagine a user with a personal computer in the office who decided to leave the organization but will still have an activated Windows key. And so to prevent that from happening, organizations use the KMS licensing. Another possible cause of the error is in case some user used an organization key and later on, the PC just got upgraded or downgraded to a version that is not compatible with that copy of Windows. To fix this Windows Activation error, here are some suggestions that might help.

Option 1 – You can try connecting to the organization’s network and activate the computer. But before that, you need to first check if the computer actually belongs to an organization or not.

• Tap the Win + R keys to open the Run dialog box.
• Type “cmd” and hit Enter to open an elevated Command Prompt.
• After that type the vbs /dlv command and hit Enter to execute it.
• Next, check if the Product Key Channel says “GVLK”. If it does, then it means that your computer was activated using volume licensing.

Option 2 – Change Licence Key

If you’ve recently left an organization then it’s best if you buy another copy of Windows 10 and then change the license key. This time, make sure that the license key is for the same version of Windows. However, if it’s different, you need to format your computer.

Option 3 – You can try activating Windows 10 using a mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.

• In the Start Search box, type in “Slui 4” and tap Enter.
• Next, select your country and click on Next.
• Keep the window open and call the toll-free number of the country you’re from.
• Afterward, a confirmation ID should be given by the automated system which you must take a note of.
• Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Option 4 – If you think that the issue is caused by some hardware changes, you can try using the Activation Troubleshooter.

There are times when users already have the license keys and were able to activate Windows. However, it doesn’t last long and only works for a while and it’s suddenly throwing up an activation error like this one. To use the Windows Activation Troubleshooter, just go to Settings and to Activation and then run the troubleshooter from there. If you've made some modifications to your hardware, you have to click the “I changed hardware on this device recently” option for further suggestions.

Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:

• SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
• STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
• Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys

Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to athwbx.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.