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Fix SAFE_OS phase error in Windows

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

  • Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.

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Error 0x80004001 Quick Fix Guide

What Is 0x80004001 Error Code?

0x80004001 is an error code that Windows users encounter quite commonly.

This error usually occurs when users try to update an old Windows application or attempt to run a certain application. When this error appears on the screen, the system automatically restarts to stop further processing. The error results in a blue screen after the system boots.

This blue screen is known as the Blue Screen of Death.

Error Causes

There are different files in the Windows operating system responsible for its smooth functioning. Sometimes problems like viruses or incorrect register entries corrupt or damage these files. This is when this 0x80004001 error appears.

Simply put, some of the most common causes that trigger 0x80004001 error are listed below as follows.

  • Corrupt or damaged EXE, VXD, DLL files of Windows
  • Incorrect entry of registry files
  • Presence of viruses or malware in the system
  • Corrupt or damaged system files
  • Unfinished application installation

Irrespective of what causes this error, it is of utmost importance to troubleshoot it as soon as possible.

Further Information and Manual Repair

While there are several ways of troubleshooting this error, the two most useful approaches have been listed below as follows.

  • This solution is for advanced users. Start your system and log on to it as the administrator. Click on the Start button. Now select All Programs->Accessories->System Tools. Finally, click on System Restore. In a new window, select the option “Restore My Computer to an Earlier Time”. Now click on Next. A list of restore points will be displayed. Choose the most recent restore point from this list and click “Next”. Now click next on the confirmation Window again. Once the restoration is finished, the computer will restart itself and you will observe that the error no longer appears.
  • This solution is for beginner or novice users. Download a 0x80004001 error repair utility available online. Install this program on your computer and use it to scan for the error in your system. When the scan completes, find if any feature allows you to fix errors. If yes, click on it. Now restart your computer again. You will notice that the virus has disappeared. It is a good idea to use error repair utilities because they scan the system, diagnose the error and then perform the repair.

Use any of the methods listed above to get rid of the 0x80004001 error once and for all.

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Fix Error 1061 The service cannot accept control messages at this time Error in Windows 10
If you are trying to run or starting a program on your Windows 10 computer and you suddenly get an error message saying, “Error 1061 The service cannot accept control messages at this time”, read on as this post will show you what you can do to fix the problem. This kind of error pops up since the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10 like the Task Manager, Service updates, and so on. Thus, you won’t be able to run or open apps and will only get stuck with this error. The “Error 1061 The service cannot accept control messages at this time” message is a type of network error that typically occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. It’s most likely that the service is in a state of start-pending, stop-pending, stopped or it may already be used by another user which explains why this error message suddenly appears. You can encounter this error message on any Windows operation. Here are some of the most common occurrences:
  • Debugging a Windows service
  • Starting Task Manager
  • Starting Registry Editor
  • Starting Firewall
  • Starting services.msc
  • Starting dsm.exe
  • Updating services
  • Asking for file permissions, etc.

According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

  • Go to the Start menu.
  • Then type in “services” in the search box.
  • From the search results, right-click on “Services” and select the “Run as Administrator” option.
  • Next, look for the Credential Manager Service in the Services window.
  • Once you found it, double-click on it to open its Properties. From there, you need to click on the Stop button.
  • After that, set the Credential Manager Service to “Automatic” and click on the Start button to restart it.

Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

  • Tap the Ctrl + Alt + Del keys and select the Task Manager.
  • Next, click on More details to expand the Task Manager and then look for the IIS Worker Process entry which should be displayed in the list under the Processes tab. From there, you can see it in the Background processes. Once you find it, kill its process.
  • You can also try to look for the “w3wp.exe” entries and end its process. if you find many entries, right-click on some of them and select the End task option from the context menu.
  • Now restart your PC. That should fix the problem.
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An Easy Guide to Fixing Libvlc.dll Error

Libvlc.dll Error Code - What is it?

Libvlc.dll error is a type of DLL file error. Libvlc.dll is a type of Dynamic Link Library file associated with 3rd party software developed by the Videolan Team for the Windows OS. Libvlc.dll file contains small programs similar to EXE executable files which allow multiple software programs to share the same functionality. It helps load and run certain programs developed by Videolan Team on your system. The Libvlc.dll error pops up when the file fails to load and run your desired program. This error is usually triggered during program installation while a Libvlc.dll related software is running on the PC or during Windows start-up or shut down. Libvlc.dll error code may appear on your Windows computer in any of the following formats:
"Libvlc.dll not found." "The file libvlc.dll is missing." "Cannot register libvlc.dll." "Cannot find C:WindowsSystem32\libvlc.dll." "Libvlc.dll Access Violation." "Cannot start Third-Party Software. A required component is missing: libvlc.dll. Please install Third-Party Software again." "This application failed to start because libvlc.dll was not found. Re-installing the application may fix this problem."
Though Libvlc.dll error is not a fatal error code but nonetheless it is advisable to resolve it immediately to avoid any inconvenience.

Solution

Restoro box imageError Causes

Libvlc.dll error code may occur due to several reasons including but not limited to:
  • Corrupt Libvlc.dll registry entry
  • Malware infection
  • Hardware failure
  • Deleted or missing Libvlc.dll file
  • Another program overwrote the required version of Libvlc.dll

Further Information and Manual Repair

Here are some of the best and easy-to-work-around methods that you can try to resolve Libvlc DLL error on your system in minutes. Let’s get started:

Method 1: Re-install the Deleted Libvlc.dll file

Since DLL are shared files, sometimes the error code may pop up if it is deleted accidentally while uninstalling a program that is also run by the same file. In such a situation, to resolve the Libvlc.dll error all you have to do is re-install the deleted file by going into the recycle bin. If you find it reinstall, but if you don’t then simply download Libvlc.dll file from a reliable DLL file website and install. Hopefully this will resolve the issue. Alternatively, you can re-install VLC which should come with a complete copy of the libvlc.dll. However, if the error code still persists, then try other methods given below.

Method 2: Restore Points - Undo the Recent Changes

Another way to resolve Libvlc dll error is to restore your Windows system to an earlier point. System Restore can return your PC system files and programs back to a time when everything was working absolutely fine. This can help you avoid hours of troubleshooting headaches. This can be easily done by going to the start menu. In the search box type System Restore and press enter. Now click System Restore and enter administrator password if prompted. Follow the steps in the Wizard to choose a restore point and then reboot to activate changes.

Method 3: Repair the Registry

The Libvlc dll error can be triggered by invalid registry entries. To resolve, simply download Restoro. This is a user-friendly and multi-functional PC Fixer embedded with a powerful registry cleaner. It removes all the invalid files, repairs the damaged DLL files, and cleans the registry in seconds. Click here to download Restoro and resolve Libvlc dll error today!
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Hearthstone lost connection to the game server
Since its release, Hearthstone has changed and innovated how digital card games are played. From its cross-platform matchmaking to interesting random mechanics and making the game free to play from day 1 have paved the road to Hearthstone's success. If you by any chance get lost connection to game server error and find yourself unable to play please stay awhile and listen Keep reading and try provided solutions as they are presented to fix this issue and continue gaming.
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Creating a new Windows 10 user account
When we purchase a computer, usually it is meant to be used by one person. Sometimes we would like to share our computer with other people, with friends and family members but we would also like to keep some privacy for ourselves in the process. Lucky for us Windows 10 will let us create multiple user accounts which then can be used by other persons with their own settings, documents, etc. The only requirement is to already have one user account which is automatically created when Windows is installed. This guide will lead you step by step in the creation of a new user account within Windows 10, so grab your favorite drink, and let's begin.

Creating new account

First thing is to click on the windows icon on the bottom left and open start menu, from start menu click once on settings. Windows 10 Star menu with marked settings iconWhen the settings window opens, choose ACCOUNTS on it. Windows settings accounts section selectedWindows will then go to the accounts settings page. Within that page, click on the Family & other users to open the setting for the chosen section on right. On the right settings, screen navigate to the lower section and click once with the left button on add someone else to this PC When add someone else to this PC is clicked, pop up window will appear which will ask you to provide the persons email address and later on the password of his/her Microsoft account, after the required information is provided you are done, a new user has been added and he can use his Microsoft credentials on the login screen to use this computer.

Setting up a user without Microsoft ID

However, if you do not wish to add a new user via his Microsoft login credentials or the person does not have them, on the pop-up window click on I don't have this person's sign-in information. User account no informationThis will open yet another pop-up giving you the option to create a Microsoft account for this person, to use a phone number instead of a Microsoft account, or to create a new email address for the user. Any of these options will create a new user for this computer with provided credentials but there is the last option at bottom of the pop-up which will allow you to create a local user only without a Microsoft account. This user will be able to use this computer, will not be able to transfer his document through various devices like he/she would if using a valid Microsoft account but it could use the computer and personalize it fully to his/her liking. user account new account without ms idOnce the link is clicked, you will be presented with a floating window requiring you to input needed information in order for the account to be created. You will need to provide username, password, and answers to 3 security questions. user account create an accountOnce all information has been provided, click on next and your new non-Microsoft local user has been created. Now when you click on Family & other users you will see that Windows has added a new user with the provided name to this computer. If you wish, you can add another user in the same manner, following the previous steps. Microsoft Windows does not have a limit for how many users can be on one computer so feel free to create as many as you like.

User account options

Now, clicking on the existing created user will open user options. From there you will have options to remove the user, therefore removing him/her from this computer, note that removing the local user will remove permanently his/her settings and they would not be able to be restored, or you can change the user account type. User account new accountClick on Change account type. User account account typeUnder account type, you will have the option to promote this user to an administrator if you wish or you can leave it as a standard user.
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Something happened, we couldn’t start upgrade
As you know, each one of the Windows 10 versions is priced differently and one of the considered more expensive compared to the Windows 10 Home version is the Windows10 Pro. The good thing is, Microsoft allows its users to upgrade from the Windows 10 Home version to the Windows 10 Pro version at a reasonable cost instead of buying the entire license again. However, upgrading your Windows 10 computer is not always that easy and you might encounter some errors along the way. One of the reported errors you could encounter is an error message that says, “Something happened, and we couldn’t start the upgrade”. This kind of problem is due to the problems with the Microsoft Store or the key authorization and to fix it, there are several options you can check out. You can try to run the built-in troubleshooters such as the Windows Update troubleshooter, Windows Store Apps troubleshooter, or Microsoft Accounts troubleshooter. You could also try to reset the Windows Store cache or re-register the Windows Store app. For more details, refer to each one of the given options below.

Option 1 – Try to run the Microsoft Accounts troubleshooter

Since the Microsoft Accounts troubleshooter is not built-in into the Windows operating system, you can download this troubleshooter by clicking on this link.

Option 2 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “Something happened, and we couldn’t start the upgrade” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset the Microsoft Store cache

As you know, like any other apps, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 5 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 6 – Try contacting Microsoft

If none of the options worked, you might also want to contact Microsoft for further assistance in fixing the error.
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How to Patch Windows Error Code 45

Error Code 45 – What is it?

Error Code 45 is a common device manager problem that users encounter on any Windows 2000 and later operating system versions.

The error occurs when your Windows system fails to acknowledge the connected device by either stating that the device is not present or that it was previously attached to a computer.

The error pops up and appears on your computer screen with the following message:

“Currently, this hardware device is not connected to the computer” (Code 45)

Solution

driverfix boxError Causes

The error is prompted either due to a temporary system file malfunction or a problem in the Windows registry system files. In the latter case, it could be due to a damaged or corrupted Windows registry.

Further Information and Manual Repair

While it may appear that Error Code 45 is a serious threat to your computer, it cannot be farther from the truth. Error Code 45, unlike other error codes, is the easiest one to fix. Here is how you can do it.

Method 1 – Reconnect the device to your computer

Unplugging and plugging the USB cable of the device into the computer is the easiest way to solve the error.

Doing this will help refresh the system and increase the likelihood of the device driver files loading and function properly.

It is often only a case of reconnecting the device back to your computer which helps eliminate the error and does not require any particular resolution other than this.

Method 2 – Install DriverFIX

Although reconnecting the disconnected device is all you need to fix the error code, it is always safer to fix your Windows registry system files by using a program like DriverFIX.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any corrupted or damaged registry.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage.

Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX now!
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How to Manually Fix 0x8004210A Error Code on Your System

Error 0x8004210A - What is it?

0x8004210A is a typical POP3 email error message. This error may sometimes occur when you try to check your Post Office Protocol 3 (POP3) email account. 0x8004210A error code hampers your ability to both send and receive e-mails on your Outlook account. Error 0x8004210A is displayed in any one of the following formats on your PC:
The operation timed out waiting for a response from the receiving (POP) server 0x8004210a Task 'SMTP server name - Sending and Receiving reported error' (0x8004210A): 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Error Causes

Error 0x8004210A occurs due to several reasons. However, some of the most common reasons include:
  • Wrong port number for the POP incoming server
  • Your connection to the mail server is too slow
  • Incoming and outgoing emails are being scanned and stopped by an antivirus installed on your system
  • The Outlook send and receive job is being blocked by Firewall
  • You are sending and receiving large series of emails or large email attachments
  • Registry issues
No matter what the cause of this error is, to resume email communication via Outlook and to ensure your work productivity is not affected, it is recommended that you resolve this 0x8004210A error code on your PC immediately.

Further Information and Manual Repair

To fix error 0x8004210A, here are some of the most efficient and easy manual methods that you can try:

Method 1

If the cause of the error is related to the internet connection then here’s what you need to do. Try freeing up your internet connection by closing any other online activities in progress or downloads being carried on your system.

Method 2

Try to increase your server time-out periods. To do this, go to the Outlook File menu and choose account settings. Now double click on your email account and more settings. Now click advanced and increase your server timeout period to resolve.

Method 3

If you are trying to send or receive large and heavy emails on your Outlook account, the error 0x8004210A may pop up. This happens because when transferring heavy files the email account automatically locks until the task is complete, however, if it takes more time the next Send and Receive job starts while the first one is still not complete. In such an event, the email server then times out and shows you the error. Therefore to resolve, you will have to show patience. Simply wait for the large email to be sent or received before you start sending another email.

Method 4

If the antivirus installed on your system is the reason for the error pop up, then disable it for a while until the operation is complete. Then enable it once the task is performed successfully.

Method 5

Similarly, if the Firewall installed on your system is preventing Outlook from reaching your mail server, then simply disable the Firewall to resolve.
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Windows.UI.Xaml.Markup.XamlParseException UWP
Although the UWP platform is still new, it is working efficiently and significantly and it’s apparent that Microsoft is betting big on it. It helps developers in building applications for Windows 10 that are more modern and beautiful as well as responsive with the help of the .NET Core and XAML. However, all things considered, it still isn’t perfect and it could still encounter some errors. One of these errors is the Windows.UI.Xaml.Markup.XamlParseException UWP app error. This particular error can occur to any Universal Windows Platform or UWP application and according to security experts, it is due to some XAML parsing error. To fix this error, you can try to reinstall the faulty program or check its privacy settings. You can also run both the Program Compatibility and Windows Store Apps troubleshooters as well as run System Restore. For more information, check out the given options below.

Option 1 – Try to reinstall the faulty application

If you encounter this error in an application that is not a system-related one, then you can just uninstall it from the Windows 10 Settings app and then reinstall it again from the Microsoft Store. On the other hand, if it is a system application like the Camera or Calculator app, you can just uninstall and reinstall it using a PowerShell script.

Option 2 – Try to check the Privacy Settings of the concerned app

You might also want to check if all the Privacy Settings required for a certain application are configured properly as it could also cause issues like the Windows.UI.Xaml.Markup.XamlParseException UWP app error.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Run System Restore

If you have recently made changes in your computer’s settings, you could also run System Restore to fix the Windows.UI.Xaml.Markup.XamlParseException UWP app error. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Mouse automatically scrolls up or down
Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer. Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to Devices > Mouse.
  • From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
  • Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.
  • Boot your computer into Safe Mode first.
  • Once your computer has restarted, tap the Win + I keys to open the Settings app.
  • Next, click on Update and Security, and from the left side menu column, select Windows Update.
  • After that, select the “View installed update history” option on the right-side column.
  • Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
  • Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.
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