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Desk365 Complete Removal - PUP Removal Guide

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted.
The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity.

PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl.

PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download.
• Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers.
• Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware.
• Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense.
• Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem.

Download the software in Safe Mode with Networking
The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps:
1) Make use of another virus-free computer to download Safebytes Anti-Malware.
2) Plug in the pen drive to a USB port on the uninfected computer.
3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard.
4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions.
5) Now, insert the USB drive into the infected PC.
6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon.
7) Run Full System Scan to detect and clean-up up all kinds of malware.

If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers.

Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans.

SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool.

Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access.

Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer.

Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net.

Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background.

24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version.

Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser.

To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by Desk365

Files:
File $APPDATACheckRun22find.exe.
File $APPDATADesk 365accelerate.
File $APPDATADesk 365desk_bkg_list.xml.
File $APPDATADesk 365desk_list.xml.
File $APPDATADesk 365desk_settings.ini.
File $APPDATADesk 365firstrun.
File $APPDATADesk 365process_mgr.xml.
File $APPDATADesk 365promote.xml.
File $APPDATAeDownloadfindhpnt_v2.exe.
File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk.
File $COMMONPROGRAMSDesk 365Desk 365.lnk.
File $COMMONPROGRAMSDesk 365eUninstall.lnk.
File $DESKTOPfind.lnk.
File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx.
File $LOCALSETTINGSTempV9Zip_003Desk365.exe.
File $PROGRAMFILESDesk 365desk_bkg_list.xml.
File $PROGRAMFILESDesk 365desk_list.xml.
File $PROGRAMFILESDesk 365desk_settings.ini.
File $PROGRAMFILESDesk 365desk365.exe.
File $PROGRAMFILESDesk 365deskSvc.exe.
File $PROGRAMFILESDesk 365ebase.dll.
File $PROGRAMFILESDesk 365edeskcmn.dll.
File $PROGRAMFILESDesk 365eDhelper.exe.
File $PROGRAMFILESDesk 365eDhelper64.exe.
File $PROGRAMFILESDesk 365edis.dll.
File $PROGRAMFILESDesk 365edis64.dll.
File $PROGRAMFILESDesk 365ElexDbg.dll.
File $PROGRAMFILESDesk 365eUninstall.exe.
File $PROGRAMFILESDesk 365libpng.dll.
File $PROGRAMFILESDesk 365main.
File $PROGRAMFILESDesk 365ouilibnl.dll.
File $PROGRAMFILESDesk 365process_mgr.xml.
File $PROGRAMFILESDesk 365promote.xml.
File $PROGRAMFILESDesk 365recent.xml.
File $PROGRAMFILESDesk 365sqlite3.dll.
File $PROGRAMFILESDesk 365svc.conf.
File $PROGRAMFILESDesk 365TrayDownloader.exe.
File $PROGRAMFILESDesk 365zlib1.dll.
File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml.
File $SENDTODesk 365.lnk.
Directory $APPDATADesk 365.
Directory $APPDATAeDownload.
Directory $COMMONPROGRAMFILES7.
Directory $COMMONPROGRAMSDesk 365.
Directory $LOCALSETTINGSTempDesk365.
Directory $LOCALSETTINGSTempV9Zip_003.
Directory $PROGRAMFILESDesk 365.

Registry:
Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes.
Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE.
Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services.
Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication.
Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices.
Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication.
Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE.
Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions.
Key lnkguard at HKEY_CURRENT_USERSoftware.
Key V9 at HKEY_LOCAL_MACHINESOFTWARE.

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Computer voice control has moved a long way from its beginning routes and in today's age controlling your PC with voice is truly a reality and fully possible. Voice control is taking up the steam in everyday life, from simple commands in cars, Alexa, smartphones, TVs, etc. to modern computers.

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Setting up Voice Control

Just like in Windows 10, in Windows 11 voice control is also in accessibility options and the first step is to turn ON Windows Speech Recognition.

Click on the Start button and type Settings into the search bar, click on Open, or press ENTER. On the left side of the settings, window locate and click on Accessibility. On the right part once Accessibility is selected scroll down and find a section titled Interaction and click on Speech. Turn on the switch next to Windows Speech Recognition.

A pop-up will appear that will lead you through the rest of the setup and that's it.

Improving Voice Control

In order to make your voice control better, if you are not satisfied with the results, you can sample more of your voice into the algorithm to tune it more to your liking. Sadly this option is still deep in Control Panel.

Click the Start button and type in Speech recognition into the search bar, look for the search result with Control Panel displayed under it, and click on Open. Click on Train Your Computer to Better Understand You and follow the instructions.

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Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
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Scan the Javaw.Exe File For Malware

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Update the Javaw.Exe File

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Clean & Repair Registry

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Solution

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Further Information and Manual Repair

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Location services is a built-in tool in Windows 10 is a useful tool that offers users location information even when your laptop or desktop computer does not have a GPS since it uses Wi-Fi positioning as well as your device’s IP address. However, there are instances when you might encounter some problems when using this service. One instance is when you suddenly find the toggle button for Location service greyed out. This kind of program could be due to some glitch in the system or some third-party application on your computer. Because of this problem, you won’t be able to toggle the Location service on or off and you won’t be able to make any changes in its settings. Worry not, for this post will guide you on what you can do to fix the greyed-out toggle button of Location services in Windows 10. Before you perform some troubleshooting steps, you might want to restart your computer and see if it fixes the problem. If it didn’t, then this problem is not just some minor glitch. Thus, you have to follow the potential fixes provided below to fix the problem but before you do that, make sure that you create a System Restore point first. After that, follow each one of the following options.

Option 1 – Put your PC in a Clean Boot State

The first thing you can do to resolve the problem is to put your computer in a Clean Boot State. It could be that there is a third-party program that’s preventing the toggle button from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now check if you can now use the toggle button of the Location service or not.

Option 2 – Try to use the Registry Editor

If putting your computer in a Clean Boot state didn’t fix the problem, you might want to make some adjustments in the Windows Registry via Registry Editor.
  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and then tap Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceslfsvcTriggerInfo
  • From there, select the Key (folder) named as “3” and right-click on it, and then delete it.
  • Once done, exit the Registry Editor and restart your computer.

Option 3 – Try to use the Windows Services Manager

  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Services Manager.
  • Next, look for the “Geolocation Service” entry from the list of services.
  • Once you find it, right-click on it and select Properties. This will open a new mini window.
  • From there, make sure that it is “Running” and its Startup Type is set to “Automatic”.
  • After that, close the Services Manager and check if the problem is now resolved.

Option 4 – Try to use the Group Policy Editor

  • Tap the Win + R keys to launch Run and type “gpedit.msc” in the field and click OK to open the Group Policy Editor.
  • After that, navigate to this path: Administrative TemplatesWindows ComponentsLocation and Sensors
  • Next, double click on each one of the following settings and select the “Not configured” or “Disabled” option.
    • Turn off location scripting
    • Turn off location
    • Turn off sensors
  • Once done, navigate to this path: Administrative TemplatesWindows ComponentsLocation and SensorsWindows Location Provider
  • From there, double click on the “Turn off Windows Location Provider” policy setting and set its configuration to either “Disabled” or “Not configured”. You should see the following description of the policy setting in the window:
“This policy setting turns off the Windows Location Provider feature for this computer. If you enable this policy setting, the Windows Location Provider feature will be turned off, and all programs on this computer will not be able to use the Windows Location Provider feature. If you disable or do not configure this policy setting, all programs on this computer can use the Windows Location Provider feature.”
  • Now restart your computer.
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Fix Windows Update error 0xC1900209
What is Windows Update Error 0xC1900209? Before you can install any updates on your Windows 10 computer, there are a lot of conditions that have to be fulfilled and one of these conditions is software compatibility. It is one of the important factors in installing Windows Updates. So if one of the software in your computer is not compatible with the new Windows Update for your OS, then the Windows 10 setup will not proceed and will block the installation of the new update. This both applies to the cumulative updates and feature updates. In such cases, you will get the following error message when you run Windows Update:
“0xC1900209, Incompatible software is blocking the upgrade process. Uninstall the application and try the upgrade again.”
This error message comes under the umbrella of the Windows 10 pre-upgrade validation using Setup.exe. And for you to identify the incompatible app, you need to grab a Windows 10 install image using the Windows Media Creation tool to download the suitable Windows 10 version and mount it. After that, execute the setup.exe file that’s located in the root folder of the Windows 10 install image. Once you execute the setup file, the upgrade wizard will give you a list of incompatible apps. Once you have determined which software is not compatible with the Windows Update, there are two options you can try to resolve the Windows Update error 0xC1900209 – you can either try to update the conflicting software or uninstall it. For more details, follow the given options below.

Option 1 – Try to update the conflicting software

If you are using an older version of the software that’s in conflict with the Windows Update, you might want to update it to its latest version and then try to apply the updates again to your Windows 10 computer. You can update the concerned software by visiting the official website of the software or any of its distribution sources. On the other hand, you can also use the Check for updates feature of that particular software if it’s available.

Option 2 – Try to uninstall the conflicting software

If updating the problematic program didn’t work, the next option you can try is to uninstall it. All you have to do is follow these steps to uninstall it successfully:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the uninstallation process is done, restart your computer and see if the Windows Update error 0xC1900209 is fixed or not.
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Setting default applications in Windows 11
Setting default applications in Windows 11Same as in previous Windows versions, Windows 11 will also use certain applications as default ones for opening certain file types and file extensions. And yes, same as in previous versions it will come preconfigured for certain file types and associated applications like for example photos for pictures. Of course, users usually have their own favorite applications for certain file types and much more prefer to open them inside the application of their choice instead of the default one. We can change the default application like in previous Windows versions but this time there are two ways and overall more control of this process. Windows 11 has settings for choosing default file type applications and default file extension applications giving you more control of this process.

The opening setting for apps

Whatever you wish to change default application or default extension application you will need to open settings for default application. Follow steps to quickly go into it.
  1. Press ⊞ WINDOWS + I to open settings
  2. Select Apps on left
  3. On the right part select Default Apps
Now you are in settings for choosing default applications

Choosing default application by file type extension

This is considering by Microsoft as a typical way to set default applications inside Windows 11. Once you are inside the settings app there is a box labeled Enter a file type or link type. Inside the search box, type in file extension that you wish to associate the application with like .JPG, .TXT, or other. If the file extension is not associated with any application you will be presented with a Choose a Default button, if however, the file extension is already associated with the app, you will need to click on the app box itself. In any case, a pop-up will appear and ask How do you want to open YOUR FILE EXTENSION files from now on? Choose Application from the list of presented ones and click on OK.

Choosing default file type

Another method is to select the default application by file type selecting application for it. In the settings screen, under the search box, you will have a list of installed applications. Choose the application that you would like to associate a file type with and click on it. On the next details screen scroll down and select the file type that you want to associate with the selected application and click on OK.

Other/third method

There is also the third method for choosing the default application for file type but it includes some surfing on your hard drive and it can be more time-consuming for first-time settings. But it is fairly quick when you need to only use it once on some new file type (for example you have a new application installed and want to switch just one file type extension to that application). Locate the file that you want to associate with the application and right-click on it. Select Open With from the menu and then Choose Another App. Pop up will appear, select the application that you would like to use, and check the box beside Always use this app to open CHOOSEN EXTENSION files followed by clicking on the OK button.
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